Bill Text: NY A02071 | 2019-2020 | General Assembly | Introduced

NOTE: There are more recent revisions of this legislation. Read Latest Draft
Bill Title: Relates to student loan servicers.

Spectrum: Moderate Partisan Bill (Democrat 36-4)

Status: (Introduced - Dead) 2020-01-08 - referred to codes [A02071 Detail]

Download: New_York-2019-A02071-Introduced.html


                STATE OF NEW YORK
        ________________________________________________________________________
                                          2071
                               2019-2020 Regular Sessions
                   IN ASSEMBLY
                                    January 22, 2019
                                       ___________
        Introduced by M. of A. ZEBROWSKI, SEAWRIGHT, WALKER, ORTIZ, ENGLEBRIGHT,
          SIMON,  JAFFEE,  GOTTFRIED, COLTON, D'URSO, BLAKE, WRIGHT, DE LA ROSA,
          VANEL, FAHY,  PEOPLES-STOKES,  CUSICK,  L. ROSENTHAL,  GALEF,  MOSLEY,
          DINOWITZ,  TAYLOR,  SOLAGES,  HYNDMAN,  KIM,  MONTESANO,  DiPIETRO  --
          Multi-Sponsored by -- M. of A.  BRAUNSTEIN,  M. L. MILLER,  THIELE  --
          read once and referred to the Committee on Banks
        AN  ACT to amend the banking law, in relation to requiring the licensure
          of student loan servicers
          The People of the State of New York, represented in Senate and  Assem-
        bly, do enact as follows:
     1    Section  1. The banking law is amended by adding a new article 14-A to
     2  read as follows:
     3                                ARTICLE XIV-A
     4                           STUDENT LOAN SERVICERS
     5  Section 710. Definitions.
     6          711. Licensing.
     7          712. Application for a student loan servicer license; fees.
     8          713. Application process to receive license  to  engage  in  the
     9                 business of student loan servicing.
    10          714. Changes in officers and directors.
    11          715. Changes in control.
    12          716. Grounds for suspension or revocation of license.
    13          717. Books and records; reports and electronic filing.
    14          718. Rules and regulations.
    15          719. Prohibited practices.
    16          720. Servicing student loans without a license.
    17          721. Responsibilities.
    18          722. Examinations.
    19          723. Penalties for violation of this article.
    20          724. Severability of provisions.
    21          725. Compliance with other laws.
         EXPLANATION--Matter in italics (underscored) is new; matter in brackets
                              [ ] is old law to be omitted.
                                                                   LBD01465-01-9

        A. 2071                             2
     1    §  710. Definitions. 1. "Applicant" shall mean any person applying for
     2  a license to be a student loan servicer.
     3    2. "Borrower" shall mean any resident of this state who has received a
     4  student  loan  or  agreed in writing to pay a student loan or any person
     5  who shares a legal obligation with such resident for repaying a  student
     6  loan.
     7    3. "Borrower benefit" shall mean an incentive offered to a borrower in
     8  connection  with  the  origination  of a student loan, including but not
     9  limited to an interest rate reduction, principal rebate, fee  waiver  or
    10  rebate, loan cancellation, or cosigner release.
    11    4.  "Exempt organization" shall mean any banking organization, foreign
    12  banking corporation, national bank, federal savings association, federal
    13  credit union, or any bank, trust company, savings bank, savings and loan
    14  association, or credit union organized  under  the  laws  of  any  other
    15  state.
    16    5.  "Person"  shall  mean  any  individual,  association, corporation,
    17  limited liability company, partnership, trust, unincorporated  organiza-
    18  tion, or any other entity.
    19    6.  "Servicer" or "student loan servicer" shall mean a person licensed
    20  pursuant to section seven hundred eleven of this article  to  engage  in
    21  the business of servicing any student loan of a borrower.
    22    7. "Servicing" shall mean:
    23    (a) receiving any payment from a borrower pursuant to the terms of any
    24  student loan;
    25    (b) applying any payment to a borrower's account pursuant to the terms
    26  of  a  student  loan or the contract governing the servicing of any such
    27  loan;
    28    (c) providing any notification of amounts owed on a student loan by or
    29  on account of any borrower;
    30    (d) during a period when a borrower is not required to make a  payment
    31  on  a student loan, maintaining account records for the student loan and
    32  communicating with the borrower regarding the student loan on behalf  of
    33  the owner of the student loan promissory note;
    34    (e)  interacting  with  a  borrower  with  respect to or regarding any
    35  attempt to avoid default on the borrower's student loan, or facilitating
    36  the activities described in paragraph (a) or (b) of this subdivision; or
    37    (f) performing other administrative services with respect to a borrow-
    38  er's student loan.
    39    8. "Student loan" shall mean any loan to a borrower to finance postse-
    40  condary education or expenses related to postsecondary education.
    41    § 711. Licensing. 1. No person shall engage in the business of servic-
    42  ing student loans owed by one or more borrowers residing in  this  state
    43  without  first  being  licensed  by the superintendent as a student loan
    44  servicer in accordance with this article and such regulations as may  be
    45  prescribed by the superintendent.
    46    2. The licensing provisions of this subdivision shall not apply to any
    47  exempt organization.
    48    §  712. Application for a student loan servicer license; fees. 1.  The
    49  application for a license to be a student  loan  servicer  shall  be  in
    50  writing,  under  oath, and in the form prescribed by the superintendent.
    51  Notwithstanding article three of the state technology law or  any  other
    52  law  to the contrary, the superintendent may require that an application
    53  for a license or any other submission or application for approval as may
    54  be required by this article be made or executed by electronic  means  if
    55  he  or  she  deems  it  necessary  to ensure the efficient and effective
    56  administration  of  this  article.  The  application  shall  include   a

        A. 2071                             3
     1  description  of  the activities of the applicant, in such detail and for
     2  such periods as the superintendent may require, including:
     3    (a)  an  affirmation  of financial solvency noting such capitalization
     4  requirements as may be required by the  superintendent,  and  access  to
     5  such credit as may be required by the superintendent;
     6    (b)  a  financial statement prepared by a certified public accountant,
     7  the accuracy of which is sworn to under oath before a notary  public  by
     8  an officer or other representative of the applicant who is authorized to
     9  execute such documents;
    10    (c) an affirmation that the applicant, or its members, officers, part-
    11  ners, directors and principals as may be appropriate, are at least twen-
    12  ty-one years of age;
    13    (d)  information  as to the character, fitness, financial and business
    14  responsibility, background and experiences  of  the  applicant,  or  its
    15  members,  officers,  partners, directors and principals as may be appro-
    16  priate; and
    17    (e) any additional detail or information required by  the  superinten-
    18  dent.
    19    2. An application to become a student loan servicer or any application
    20  with respect to a student loan servicer shall be accompanied by a fee as
    21  prescribed pursuant to section eighteen-a of this chapter.
    22    §  713.  Application process to receive license to engage in the busi-
    23  ness of student loan servicing. 1. Upon the filing of an application for
    24  a license, if the superintendent shall find that the financial responsi-
    25  bility, experience, character, and general fitness of the applicant and,
    26  if applicable, the members, officers, partners, directors and principals
    27  of the applicant are such as to command the confidence of the  community
    28  and to warrant belief that the business will be operated honestly, fair-
    29  ly,  and efficiently within the purpose of this article, the superinten-
    30  dent shall thereupon issue a license in duplicate to engage in the busi-
    31  ness of servicing student loans described in section seven  hundred  ten
    32  of  this  article  in accordance with the provisions of this article. If
    33  the superintendent shall not so find, the superintendent shall not issue
    34  a license, and the superintendent shall so  notify  the  applicant.  The
    35  superintendent shall transmit one copy of a license to the applicant and
    36  file another copy in the office of the department of financial services.
    37  Upon  receipt  of such license, a student loan servicer shall be author-
    38  ized to engage in the business of servicing student loans in  accordance
    39  with  the  provisions of this article. Such license shall remain in full
    40  force and effect until it is surrendered by the servicer or  revoked  or
    41  suspended as hereinafter provided.
    42    2.  The  superintendent may refuse to issue a license pursuant to this
    43  article if he or she shall find that the applicant, or any person who is
    44  a director, officer, partner, agent,  employee,  member  or  substantial
    45  stockholder of the applicant:
    46    (a)  lacks  the  good  moral  character and general fitness such as to
    47  warrant belief that the licensed  entity  would  be  operated  honestly,
    48  fairly and efficiently within the purposes of this article;
    49    (b) has had a license or registration revoked by the superintendent or
    50  any other regulator or jurisdiction;
    51    (c)  has  been  an  officer,  director, partner, member or substantial
    52  stockholder of an entity which has had a license or registration revoked
    53  by the superintendent or any other regulator or jurisdiction; or
    54    (d) has been an agent, employee, officer, director, partner or  member
    55  of  an  entity  which  has  had a license or registration revoked by the

        A. 2071                             4
     1  superintendent where such person shall have been  found  by  the  super-
     2  intendent to bear responsibility in connection with the revocation.
     3    3.  The term "substantial stockholder", as used in this section, shall
     4  be deemed to refer to a person owning or controlling directly  or  indi-
     5  rectly ten per centum or more of the total outstanding stock of a corpo-
     6  ration.
     7    §  714.  Changes  in officers and directors. Upon any change of any of
     8  the executive officers, directors, partners or members  of  any  student
     9  loan servicer, the student loan servicer shall submit to the superinten-
    10  dent  the  name,  address, and occupation of each new officer, director,
    11  partner or member, and provide such other information as the superinten-
    12  dent may require.
    13    § 715. Changes in control. 1. It shall be unlawful,  except  with  the
    14  prior  approval  of the superintendent, for any action to be taken which
    15  results in a change of control of the business of a student loan  servi-
    16  cer.  Prior  to  any change of control, the person desirous of acquiring
    17  control of the business of a student loan servicer  shall  make  written
    18  application  to  the  superintendent  and  pay  an  application  fee  as
    19  prescribed pursuant to section eighteen-a of this chapter to the  super-
    20  intendent.  The application shall contain such information as the super-
    21  intendent, by rule or regulation, may prescribe as necessary  or  appro-
    22  priate   for  the  purpose  of  making  the  determination  required  by
    23  subdivision two of this section. Such information shall include, but not
    24  be limited to, the information and other material required for a student
    25  loan servicer by subdivision one of section seven hundred twelve of this
    26  article.
    27    2. The superintendent shall approve or disapprove the proposed  change
    28  of  control of a student loan servicer in accordance with the provisions
    29  of section seven hundred thirteen of this article.
    30    3. For a period of six months from the date of  qualification  thereof
    31  and  for  such  additional  period  of  time  as  the superintendent may
    32  prescribe, in writing, the provisions of subdivisions  one  and  two  of
    33  this  section  shall  not apply to a transfer of control by operation of
    34  law to the legal representative, as hereinafter defined, of one who  has
    35  control  of  a  student  loan servicer. Thereafter, such legal represen-
    36  tative shall comply with the provisions of subdivisions one and  two  of
    37  this section. The provisions of subdivisions one and two of this section
    38  shall be applicable to an application made under this section by a legal
    39  representative.  The  term  "legal  representative", for the purposes of
    40  this subdivision, shall mean a person  duly  appointed  by  a  court  of
    41  competent  jurisdiction  to  act  as  executor,  administrator, trustee,
    42  committee, conservator or receiver, including a person  who  succeeds  a
    43  legal representative and a person acting in an ancillary capacity there-
    44  to in accordance with the provisions of such court appointment.
    45    4.  As  used  in this section the term "control" means the possession,
    46  directly or indirectly, of the power to direct or cause the direction of
    47  the management and policies of a student loan servicer, whether  through
    48  the  ownership of voting stock of such student loan servicer, the owner-
    49  ship of voting stock of any person which possesses such power or  other-
    50  wise.    Control  shall  be presumed to exist if any person, directly or
    51  indirectly, owns, controls or holds with power to vote ten per centum or
    52  more of the voting stock of any student loan servicer or of  any  person
    53  which  owns, controls or holds with power to vote ten per centum or more
    54  of the voting stock of any student loan servicer, but no person shall be
    55  deemed to control a student loan servicer solely by reason of  being  an
    56  officer  or  director  of such student loan servicer. The superintendent

        A. 2071                             5
     1  may in his discretion, upon the application of a student  loan  servicer
     2  or  any person who, directly or indirectly, owns, controls or holds with
     3  power to vote or seeks to own, control or hold with power  to  vote  any
     4  voting stock of such student loan servicer, determine whether or not the
     5  ownership,  control or holding of such voting stock constitutes or would
     6  constitute control of such student loan servicer for  purposes  of  this
     7  section.
     8    §  716. Grounds for suspension or revocation of license. 1. The super-
     9  intendent may revoke any license to engage in the business of a  student
    10  loan  servicer  issued  pursuant  to this article if a determination has
    11  been made, after notice and a hearing, that:
    12    (a) a servicer has violated any provision of this article, any rule or
    13  regulation promulgated  by  the  superintendent  under  and  within  the
    14  authority of this article, or any other applicable law;
    15    (b)  a  servicer  engages  in fraud, intentional misrepresentation, or
    16  gross negligence in servicing a student loan;
    17    (c) the competence, experience, character, or general fitness  of  the
    18  servicer, an individual controlling, directly or indirectly, ten percent
    19  or  more  of  the  outstanding  interests, or any person responsible for
    20  servicing a student loan for the servicer indicates that it  is  not  in
    21  the public interest to permit the servicer to continue servicing student
    22  loans;
    23    (d) the servicer is insolvent, suspends payment of its obligations, or
    24  makes a general assignment for the benefit of its creditors; or
    25    (e)  the servicer has violated the laws of this state, any other state
    26  law or any federal law involving fraudulent or dishonest dealing,  or  a
    27  final  judgment  has  been  entered against a student loan servicer in a
    28  civil action upon grounds of fraud, misrepresentation or deceit.
    29    2. The superintendent may, on good cause shown, or where  there  is  a
    30  substantial  risk  of  public harm, suspend any license for a period not
    31  exceeding thirty days, pending investigation. "Good cause", as  used  in
    32  this subdivision, shall exist when a student loan servicer has defaulted
    33  in performing its financial engagements or engages in dishonest or ineq-
    34  uitable  practices  which  may  cause  substantial  harm  to the persons
    35  afforded the protection of this article.
    36    3. No license shall be revoked or suspended except after notice and  a
    37  hearing  thereon.    Any  order  of suspension issued after notice and a
    38  hearing may include as a condition of  reinstatement  that  the  student
    39  loan  servicer  make  restitution  to consumers of fees or other charges
    40  which have been improperly  charged  or  collected,  including  but  not
    41  limited  to by allocating payments contrary to a borrower's direction or
    42  in a manner that fails to help a borrower avoid default,  as  determined
    43  by  the  superintendent.  Any hearing held pursuant to the provisions of
    44  this section shall be noticed, conducted and administered in  compliance
    45  with the state administrative procedure act.
    46    4.  Any  student loan servicer may surrender any license by delivering
    47  to the superintendent written notice  that  the  student  loan  servicer
    48  thereby surrenders such license, but such surrender shall not affect the
    49  servicer's  civil  or criminal liability for acts committed prior to the
    50  surrender. If such surrender is made after the issuance  by  the  super-
    51  intendent  of  a  statement of charges and notice of hearing, the super-
    52  intendent may proceed against the servicer as if the surrender  had  not
    53  taken place.
    54    5. No revocation, suspension, or surrender of any license shall impair
    55  or affect the obligation of any pre-existing lawful contract between the

        A. 2071                             6
     1  student loan servicer and any person, including the department of finan-
     2  cial services.
     3    6.  Every license issued pursuant to this article shall remain in full
     4  force and effect until the same shall have been surrendered, revoked  or
     5  suspended in accordance with any other provisions of this article.
     6    7.  Whenever  the  superintendent  shall  revoke  or suspend a license
     7  issued pursuant to this article, he or she shall  forthwith  execute  in
     8  duplicate  a written order to that effect. The superintendent shall file
     9  one copy of the order in the  office  of  the  department  of  financial
    10  services  and shall forthwith serve the other copy upon the student loan
    11  servicer. Any such order may be reviewed in the manner provided by arti-
    12  cle seventy-eight of the civil practice law and rules.
    13    § 717. Books and records;  reports  and  electronic  filing.  1.  Each
    14  student  loan  servicer  shall  keep and use in its business such books,
    15  accounts and records as will  enable  the  superintendent  to  determine
    16  whether  the  servicer  is complying with the provisions of this article
    17  and with the rules and regulations lawfully made by the  superintendent.
    18  Every  servicer shall preserve such books, accounts, and records, for at
    19  least three years.
    20    2. (a) Each student loan servicer shall annually, on or before a  date
    21  to  be  determined  by the superintendent, file a report with the super-
    22  intendent giving such information  as  the  superintendent  may  require
    23  concerning  the  business  and  operations during the preceding calendar
    24  year of such servicer under authority of this article. Such report shall
    25  be subscribed and affirmed as true by the servicer under  the  penalties
    26  of perjury and shall be in the form prescribed by the superintendent.
    27    (b) In addition to annual reports, the superintendent may require such
    28  additional regular or special reports as he or she may deem necessary to
    29  the  proper  supervision  of  student loan servicers under this article.
    30  Such additional reports shall be subscribed and affirmed as true by  the
    31  servicer  under  the  penalties  of  perjury  and  shall  be in the form
    32  prescribed by the superintendent.
    33    3. Notwithstanding article three of the state technology  law  or  any
    34  other  law  to  the  contrary,  the  superintendent may require that any
    35  submission or approval as may be required by the superintendent be  made
    36  or  executed  by  electronic  means  if  he or she deems it necessary to
    37  ensure the efficient administration of this article.
    38    § 718. Rules and regulations. 1. In addition to  such  powers  as  may
    39  otherwise  be  prescribed  by this chapter, the superintendent is hereby
    40  authorized and empowered to promulgate such rules and regulations as may
    41  in the judgment of the superintendent be consistent with the purposes of
    42  this article, or appropriate for the effective  administration  of  this
    43  article, including, but not limited to:
    44    (a)  such  rules  and regulations in connection with the activities of
    45  student loan servicers as may  be  necessary  and  appropriate  for  the
    46  protection of borrowers in this state;
    47    (b)  such rules and regulations as may be necessary and appropriate to
    48  define unfair, deceptive or abusive acts or practices in connection with
    49  the activities of student loan servicers in servicing student loans;
    50    (c) such rules and regulations as may define the terms  used  in  this
    51  article  and as may be necessary and appropriate to interpret and imple-
    52  ment the provisions of this article; and
    53    (d) such rules and regulations as may be necessary for the enforcement
    54  of this article.

        A. 2071                             7
     1    2. The superintendent is hereby authorized and empowered to make  such
     2  specific  rulings,  demands  and findings as the superintendent may deem
     3  necessary for the proper conduct of the student loan servicing industry.
     4    § 719. Prohibited practices. No student loan servicer shall:
     5    1.  Directly  employ  any  scheme,  device  or  artifice to defraud or
     6  mislead a borrower.
     7    2. Intentionally engage in any unfair, deceptive or predatory  act  or
     8  practice toward any person or misrepresent or omit any material informa-
     9  tion  in connection with the servicing of a student loan, including, but
    10  not limited to, misrepresenting the amount, nature or terms of  any  fee
    11  or  payment  due  or  claimed to be due on a student loan, the terms and
    12  conditions of the loan agreement or the borrower's obligations under the
    13  loan.
    14    3. Intentionally misapply payments to the outstanding balance  of  any
    15  student loan or to any related interest or fees.
    16    4.  Intentionally provide misleading information to a consumer report-
    17  ing agency.
    18    5. Refuse to communicate with  an  authorized  representative  of  the
    19  borrower  who  provides  a written authorization signed by the borrower,
    20  provided that the servicer may adopt procedures  reasonably  related  to
    21  verifying that the representative is in fact authorized to act on behalf
    22  of the borrower.
    23    6.  Knowingly make any false statement or make any omission of a mate-
    24  rial fact in connection with any information or  reports  filed  with  a
    25  governmental agency or in connection with any investigation conducted by
    26  the superintendent or another governmental agency.
    27    §  720.  Servicing  student  loans without a license. Whenever, in the
    28  opinion of the superintendent, a person is engaged in  the  business  of
    29  servicing  student loans, either actually or through subterfuge, without
    30  a license from the superintendent, the  superintendent  may  order  that
    31  person  to desist and refrain from engaging in the business of servicing
    32  student loans in the state. If, within thirty days  after  an  order  is
    33  served,  a  request for a hearing is filed in writing and the hearing is
    34  not held within sixty days of the filing, the order shall be rescinded.
    35    § 721. Responsibilities. 1.  If  a  student  loan  servicer  regularly
    36  reports  information  to a consumer reporting agency, the servicer shall
    37  accurately report a borrower's  payment  performance  to  at  least  one
    38  consumer reporting agency that compiles and maintains files on consumers
    39  on  a  nationwide basis as defined in Section 603(p) of the federal Fair
    40  Credit Reporting Act (15 U.S.C. Sec. 1681a(p)),  upon  acceptance  as  a
    41  data furnisher by that consumer reporting agency.
    42    2. (a) Except as provided in federal law or required by a student loan
    43  agreement,  a  student  loan servicer shall inquire of a borrower how to
    44  apply a borrower's nonconforming payment. A borrower's direction on  how
    45  to  apply  a nonconforming payment shall remain in effect for any future
    46  nonconforming payment during the  term  of  a  student  loan  until  the
    47  borrower provides different directions.
    48    (b)  For  purposes  of this subdivision, "nonconforming payment" shall
    49  mean a payment that is either more or less than the borrower's  required
    50  student loan payment.
    51    3.  (a) If the sale, assignment, or other transfer of the servicing of
    52  a student loan results in a change in the identity of the person to whom
    53  the borrower is required to  send  subsequent  payments  or  direct  any
    54  communications  concerning  the  student  loan,  a student loan servicer
    55  shall transfer  all  information  regarding  a  borrower,  a  borrower's
    56  account, and a borrower's student loan, including but not limited to the

        A. 2071                             8
     1  borrower's  repayment  status  and any borrower benefits associated with
     2  the borrower's student loan, to the new student loan servicer  servicing
     3  the borrower's student loan within forty-five days.
     4    (b)  A  student  loan  servicer shall adopt policies and procedures to
     5  verify that it has received all  information  regarding  a  borrower,  a
     6  borrower's  account,  and  a  borrower's student loan, including but not
     7  limited to the borrower's repayment status  and  any  borrower  benefits
     8  associated  with  the borrower's student loan, when the servicer obtains
     9  the right to service a student loan.
    10    4. If a student loan servicer sells, assigns, or  otherwise  transfers
    11  the  servicing of a student loan to a new servicer, the sale, assignment
    12  or other transfer shall be completed at  least  seven  days  before  the
    13  borrower's next payment is due.
    14    5.  (a)  A  student  loan  servicer  that sells, assigns, or otherwise
    15  transfers the servicing of a student loan shall require as  a  condition
    16  of  such  sale,  assignment  or other transfer that the new student loan
    17  servicer shall honor all borrower  benefits  originally  represented  as
    18  being  available  to a borrower during the repayment of the student loan
    19  and the possibility of such benefits, including any benefits  that  were
    20  represented  as  being  available but for which the borrower had not yet
    21  qualified.
    22    (b) A student loan servicer  that  obtains  the  right  to  service  a
    23  student loan shall honor all borrower benefits originally represented as
    24  being  available  to a borrower during the repayment of the student loan
    25  and the possibility of such benefits, including any benefits  that  were
    26  represented  as  being  available but for which the borrower had not yet
    27  qualified.
    28    6. A student loan servicer shall  respond  within  thirty  days  after
    29  receipt  to a written inquiry from a borrower or a borrower's authorized
    30  representative.
    31    7. A student loan servicer shall preserve records of each student loan
    32  and all communications with  borrowers  for  not  less  than  two  years
    33  following the final payment on a student loan or the sale, assignment or
    34  other  transfer  of  the  servicing  of a student loan, whichever occurs
    35  first, or such longer period as may be required by any  other  provision
    36  of law.
    37    §  722.  Examinations.  1.  The superintendent may at any time, and as
    38  often as he or she may determine, either personally or by a person  duly
    39  designated  by  the superintendent, investigate the business and examine
    40  the books, accounts, records, and files used therein  of  every  student
    41  loan  servicer.  For that purpose the superintendent and his or her duly
    42  designated representative shall have free  access  to  the  offices  and
    43  places  of  business, books, accounts, papers, records, files, safes and
    44  vaults of all student loan servicers. The superintendent and any  person
    45  duly  designated  by  him or her shall have the authority to require the
    46  attendance of and to examine under oath all persons whose  testimony  he
    47  or she may require relative to such business.
    48    2.  No  person  subject  to  investigation  or  examination under this
    49  section may knowingly withhold, abstract, remove, mutilate,  destroy  or
    50  secrete any books, records, computer records or other information.
    51    3.  The  expenses  incurred in making any examination pursuant to this
    52  section shall be assessed against and paid by the student loan  servicer
    53  so  examined, except that traveling and subsistence expenses so incurred
    54  shall be charged against and paid by servicers in  such  proportions  as
    55  the  superintendent  shall  deem  just  and reasonable, and such propor-
    56  tionate charges shall be added to the assessment of the  other  expenses

        A. 2071                             9
     1  incurred  upon  each examination. Upon written notice by the superinten-
     2  dent of the total amount of such assessment, the servicer  shall  become
     3  liable for and shall pay such assessment to the superintendent.
     4    4. In any hearing in which a department employee acting under authori-
     5  ty  of  this  chapter  is  available for cross-examination, any official
     6  written report, worksheet, other related papers, or duly certified  copy
     7  thereof,  compiled, prepared, drafted, or otherwise made by such depart-
     8  ment employee, after being duly authenticated by the  employee,  may  be
     9  admitted  as  competent evidence upon the oath of the employee that such
    10  worksheet,  investigative  report,  or  other  related  documents   were
    11  prepared  as  a  result  of an examination of the books and records of a
    12  servicer or other person, conducted pursuant to the  authority  of  this
    13  chapter.
    14    5.  Unless  otherwise  exempt  pursuant  to subdivision two of section
    15  seven hundred eleven of this  article,  affiliates  of  a  student  loan
    16  servicer  shall  be  subject to examination by the superintendent on the
    17  same terms as the servicer, but only when reports from,  or  examination
    18  of, a servicer provides evidence of unlawful activity between a servicer
    19  and  affiliate  benefitting,  affecting,  or arising from the activities
    20  regulated by this article.
    21    § 723. Penalties for violation of this article. 1. In addition to such
    22  penalties as may otherwise be applicable by law, the superintendent may,
    23  after notice  and  hearing,  require  any  person  found  violating  the
    24  provisions of this article or the rules or regulations promulgated here-
    25  under to pay to the people of this state a penalty for each violation of
    26  this article or any regulation or policy promulgated hereunder a sum not
    27  to exceed an amount as determined pursuant to section forty-four of this
    28  chapter for each such violation.
    29    2.  Nothing  in  this  article shall limit any statutory or common-law
    30  right of any person to bring any action in any court for any act, or the
    31  right of the state to punish any person for any violation of any law.
    32    § 724. Severability of provisions. If any provision of  this  article,
    33  or  the  application  of  such  provision to any person or circumstance,
    34  shall be held invalid, illegal or unenforceable, the  remainder  of  the
    35  article,  and  the  application  of such provision to persons or circum-
    36  stances other than those as to which it  is  held  invalid,  illegal  or
    37  unenforceable, shall not be affected thereby.
    38    §  725.  Compliance  with  other laws. 1. Student loan servicers shall
    39  engage in the business of servicing student loans in conformity with the
    40  provisions of this chapter, such rules and regulations as may be promul-
    41  gated by the superintendent thereunder and all applicable  federal  laws
    42  and the rules and regulations promulgated thereunder.
    43    2.  Nothing  in this section shall be construed to limit any otherwise
    44  applicable state or federal law or regulations.
    45    § 2. Subdivision 10 of section 36 of the banking law,  as  amended  by
    46  chapter 182 of the laws of 2011, is amended to read as follows:
    47    10. All reports of examinations and investigations, correspondence and
    48  memoranda  concerning  or  arising  out of such examination and investi-
    49  gations, including any duly authenticated copy or copies thereof in  the
    50  possession  of  any  banking  organization,  bank holding company or any
    51  subsidiary thereof (as such terms "bank holding  company"  and  "subsid-
    52  iary"  are  defined in article three-A of this chapter), any corporation
    53  or any other entity affiliated with a banking  organization  within  the
    54  meaning  of  subdivision six of this section and any non-banking subsid-
    55  iary of a corporation or any other entity which is  an  affiliate  of  a
    56  banking  organization  within  the  meaning of subdivision six-a of this

        A. 2071                            10
     1  section, foreign banking corporation, licensed lender,  licensed  casher
     2  of   checks,  licensed  mortgage  banker,  registered  mortgage  broker,
     3  licensed mortgage  loan  originator,  licensed  sales  finance  company,
     4  registered  mortgage  loan  servicer,  licensed  student  loan servicer,
     5  licensed insurance  premium  finance  agency,  licensed  transmitter  of
     6  money,  licensed  budget  planner, any other person or entity subject to
     7  supervision under this chapter, or the department, shall be confidential
     8  communications, shall not be subject to subpoena and shall not  be  made
     9  public  unless,  in  the  judgment  of  the  superintendent, the ends of
    10  justice and the public advantage will be subserved  by  the  publication
    11  thereof,  in which event the superintendent may publish or authorize the
    12  publication of a copy of any such report or any  part  thereof  in  such
    13  manner  as may be deemed proper or unless such laws specifically author-
    14  ize such disclosure. For the purposes of this subdivision,  "reports  of
    15  examinations  and  investigations,  and any correspondence and memoranda
    16  concerning or arising out  of  such  examinations  and  investigations",
    17  includes any such materials of a bank, insurance or securities regulato-
    18  ry  agency  or  any unit of the federal government or that of this state
    19  any other state or that of any foreign government which  are  considered
    20  confidential  by  such agency or unit and which are in the possession of
    21  the department or which are otherwise confidential materials  that  have
    22  been  shared  by  the department with any such agency or unit and are in
    23  the possession of such agency or unit.
    24    § 3. Subdivisions 1, 2, 3 and 5 of section  39  of  the  banking  law,
    25  subdivisions  1,  2  and 5 as amended by chapter 123 of the laws of 2009
    26  and subdivision 3 as amended by chapter 155 of the  laws  of  2012,  are
    27  amended to read as follows:
    28    1.  To  appear  and  explain  an apparent violation. Whenever it shall
    29  appear to the superintendent that any banking organization, bank holding
    30  company, registered mortgage broker, licensed mortgage banker,  licensed
    31  student loan servicer, registered mortgage loan servicer, licensed mort-
    32  gage  loan  originator,  licensed  lender,  licensed  casher  of checks,
    33  licensed sales finance company, licensed insurance premium finance agen-
    34  cy, licensed transmitter of money, licensed budget planner, out-of-state
    35  state bank that maintains a branch  or  branches  or  representative  or
    36  other  offices in this state, or foreign banking corporation licensed by
    37  the superintendent to do business or maintain a representative office in
    38  this state has violated any law or regulation, he or she may, in his  or
    39  her  discretion,  issue  an order describing such apparent violation and
    40  requiring such banking organization, bank  holding  company,  registered
    41  mortgage  broker, licensed mortgage banker, licensed student loan servi-
    42  cer, licensed mortgage loan originator, licensed lender, licensed casher
    43  of checks, licensed sales finance company,  licensed  insurance  premium
    44  finance  agency, licensed transmitter of money, licensed budget planner,
    45  out-of-state state bank that maintains a branch or branches or represen-
    46  tative or other offices in this state, or foreign banking corporation to
    47  appear before him or her, at a time and place fixed in  said  order,  to
    48  present an explanation of such apparent violation.
    49    2.  To discontinue unauthorized or unsafe and unsound practices. When-
    50  ever it shall appear to the superintendent that  any  banking  organiza-
    51  tion,  bank  holding company, registered mortgage broker, licensed mort-
    52  gage banker, licensed student loan servicer,  registered  mortgage  loan
    53  servicer,  licensed  mortgage loan originator, licensed lender, licensed
    54  casher of checks, licensed sales  finance  company,  licensed  insurance
    55  premium  finance  agency, licensed transmitter of money, licensed budget
    56  planner, out-of-state state bank that maintains a branch or branches  or

        A. 2071                            11
     1  representative or other offices in this state, or foreign banking corpo-
     2  ration  licensed  by  the superintendent to do business in this state is
     3  conducting business in an unauthorized or unsafe and unsound manner,  he
     4  or  she  may,  in  his  or  her discretion, issue an order directing the
     5  discontinuance of such unauthorized or unsafe and unsound practices, and
     6  fixing a time and place at which such banking organization, bank holding
     7  company, registered mortgage broker, licensed mortgage banker,  licensed
     8  student loan servicer, registered mortgage loan servicer, licensed mort-
     9  gage  loan  originator,  licensed  lender,  licensed  casher  of checks,
    10  licensed sales finance company, licensed insurance premium finance agen-
    11  cy, licensed transmitter of money, licensed budget planner, out-of-state
    12  state bank that maintains a branch  or  branches  or  representative  or
    13  other  offices  in this state, or foreign banking corporation may volun-
    14  tarily appear before him or her to present any explanation in defense of
    15  the practices directed in said order to be discontinued.
    16    3. To make good impairment of capital or  to  ensure  compliance  with
    17  financial  requirements.  Whenever it shall appear to the superintendent
    18  that the capital or capital stock  of  any  banking  organization,  bank
    19  holding  company  or any subsidiary thereof which is organized, licensed
    20  or registered pursuant to this chapter, is impaired,  or  the  financial
    21  requirements  imposed by subdivision one of section two hundred two-b of
    22  this chapter or any regulation of the superintendent on  any  branch  or
    23  agency  of  a  foreign banking corporation or the financial requirements
    24  imposed by this chapter or any regulation of the superintendent  on  any
    25  licensed  lender,  registered mortgage broker, licensed mortgage banker,
    26  licensed student loan servicer,  licensed  casher  of  checks,  licensed
    27  sales  finance  company,  licensed  insurance  premium  finance  agency,
    28  licensed transmitter of money, licensed budget planner or private banker
    29  are not satisfied,  the  superintendent  may,  in  the  superintendent's
    30  discretion,  issue  an  order  directing that such banking organization,
    31  bank holding company, branch or agency of a foreign banking corporation,
    32  registered mortgage broker, licensed mortgage banker,  licensed  student
    33  loan  servicer,  licensed  lender,  licensed  casher of checks, licensed
    34  sales  finance  company,  licensed  insurance  premium  finance  agency,
    35  licensed transmitter of money, licensed budget planner, or private bank-
    36  er  make  good  such  deficiency forthwith or within a time specified in
    37  such order.
    38    5. To keep books and accounts as prescribed. Whenever it shall  appear
    39  to the superintendent that any banking organization, bank holding compa-
    40  ny,  registered  mortgage  broker,  licensed  mortgage  banker, licensed
    41  student loan servicer, registered mortgage loan servicer, licensed mort-
    42  gage loan  originator,  licensed  lender,  licensed  casher  of  checks,
    43  licensed sales finance company, licensed insurance premium finance agen-
    44  cy,  licensed  transmitter  of money, licensed budget planner, agency or
    45  branch of a foreign banking corporation licensed by  the  superintendent
    46  to  do  business  in this state, does not keep its books and accounts in
    47  such manner as to enable him or her to readily ascertain its true condi-
    48  tion, he or she may, in his or her discretion, issue an order  requiring
    49  such  banking  organization,  bank  holding company, registered mortgage
    50  broker, licensed mortgage banker, licensed student loan servicer, regis-
    51  tered  mortgage  loan  servicer,  licensed  mortgage  loan   originator,
    52  licensed  lender,  licensed  casher  of  checks,  licensed sales finance
    53  company, licensed insurance premium finance agency, licensed transmitter
    54  of money, licensed budget planner, or foreign  banking  corporation,  or
    55  the  officers  or  agents thereof, or any of them, to open and keep such
    56  books or accounts as he or she may, in his or her discretion,  determine

        A. 2071                            12
     1  and prescribe for the purpose of keeping accurate and convenient records
     2  of its transactions and accounts.
     3    §  4. Paragraph (a) of subdivision 1 of section 44 of the banking law,
     4  as amended by chapter 155 of the laws of 2012, is  amended  to  read  as
     5  follows:
     6    (a) Without limiting any power granted to the superintendent under any
     7  other provision of this chapter, the superintendent may, in a proceeding
     8  after  notice  and a hearing, require any safe deposit company, licensed
     9  lender, licensed casher  of  checks,  licensed  sales  finance  company,
    10  licensed  insurance  premium  finance  agency,  licensed  transmitter of
    11  money, licensed mortgage banker, licensed student loan servicer,  regis-
    12  tered  mortgage  broker,  licensed  mortgage loan originator, registered
    13  mortgage loan servicer or licensed budget planner to pay to  the  people
    14  of  this  state  a  penalty for any violation of this chapter, any regu-
    15  lation promulgated thereunder,  any  final  or  temporary  order  issued
    16  pursuant  to  section thirty-nine of this article, any condition imposed
    17  in writing by the superintendent in connection with  the  grant  of  any
    18  application  or  request, or any written agreement entered into with the
    19  superintendent.
    20    § 5. This act shall take effect on the one hundred eightieth day after
    21  it shall have become a law.
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