Bill Text: NY A07554 | 2021-2022 | General Assembly | Amended

NOTE: There are more recent revisions of this legislation. Read Latest Draft
Bill Title: Directs the department of public service to prepare written reports on the effect the COVID-19 state of emergency has on certain utilities of electric, gas, water, wastewater, and telephone service to commercial and residential customers in the state and on the affordability of services.

Spectrum: Partisan Bill (Democrat 4-0)

Status: (Introduced - Dead) 2022-06-03 - substituted by s5451c [A07554 Detail]

Download: New_York-2021-A07554-Amended.html



                STATE OF NEW YORK
        ________________________________________________________________________

                                         7554--A

                               2021-2022 Regular Sessions

                   IN ASSEMBLY

                                      May 13, 2021
                                       ___________

        Introduced by M. of A. CAHILL -- read once and referred to the Committee
          on  Corporations,  Authorities  and  Commissions -- recommitted to the
          Committee on Corporations, Authorities and Commissions  in  accordance
          with  Assembly  Rule  3, sec. 2 -- committee discharged, bill amended,
          ordered reprinted as amended and recommitted to said committee

        AN ACT directing the department of public service to prepare  a  written
          report  on the affordability of utility services (Part A); and direct-
          ing the department of public service to prepare a  written  report  on
          the  effect of the COVID-19 state of emergency on wastewater utilities
          (Part B)

          The People of the State of New York, represented in Senate and  Assem-
        bly, do enact as follows:

     1    Section 1. This act enacts into law components of legislation relating
     2  to  the  effects  of the COVID-19 state disaster emergency on utilities'
     3  services and the affordability of such  services.    Each  component  is
     4  wholly  contained  within  a  Part  identified as Parts A through B. The
     5  effective date for each particular provision contained within such  Part
     6  is  set  forth  in  the last section of such Part.  Any provision in any
     7  section contained within a Part, including the  effective  date  of  the
     8  Part,  which  makes  reference  to a section "of this act", when used in
     9  connection with that particular component, shall be deemed to  mean  and
    10  refer  to  the  corresponding  section of the Part in which it is found.
    11  Section four of this act sets forth the general effective date  of  this
    12  act.
    13    § 2. Legislative findings and declaration. In response to the COVID-19
    14  pandemic,  chapters  108  and  126  of  the laws of 2020 were adopted to
    15  ensure that New Yorkers would not be deprived of gas, electric, water or
    16  telephone service, helping households follow the vital state  policy  of
    17  "sheltering in place."  The moratorium prohibited termination of utility
    18  services at a pivotal moment when it became evident that sanitary condi-
    19  tions  were  required  to combat the COVID-19 virus and keep New Yorkers

         EXPLANATION--Matter in italics (underscored) is new; matter in brackets
                              [ ] is old law to be omitted.
                                                                   LBD03808-11-2

        A. 7554--A                          2

     1  safe and healthy, especially seniors and the medically  vulnerable.  The
     2  legislature  finds  and  declares  that  it  is unknown to the state the
     3  number of New Yorkers who had their services terminated or  disconnected
     4  during  the  pandemic. The legislature finds that many utility customers
     5  rely on continuous service for heat, water,  and  electricity  to  power
     6  necessary  equipment,  such as life-saving health care devices and other
     7  New Yorkers require cooling during  extreme  heat  conditions  and  heat
     8  during  extreme cold conditions, particularly when congregate care cool-
     9  ing and heating facilities are not safe for use by medically  vulnerable
    10  households.  The legislature finds that the state requires comprehensive
    11  data  concerning New Yorkers' ability to afford utility service, includ-
    12  ing the number of New Yorkers who had their services terminated  or  who
    13  are  currently  at risk of termination during the pandemic. The legisla-
    14  ture finds that this data is critical to ascertain the effectiveness  of
    15  the  moratorium  and other COVID-19 consumer protections, as well as the
    16  disruptive effects that the  pandemic  has  had  on  utility  customers'
    17  finances,  and  utility  finances  and  services, and the public health,
    18  safety and welfare of millions of medically and  financially  vulnerable
    19  citizens.  The  legislature also finds that the permanent collection and
    20  reporting of utility data is imperative to gain regular updates  on  and
    21  evaluate  trends  concerning  the  scale  and extent of terminations and
    22  utility debt across the state, so  that  evidence-based  policy  can  be
    23  properly crafted thereafter.

    24                                   PART A

    25    Section 1. 1. As used in this act:
    26    a.  "Assistance  program"  shall  mean any program offered to eligible
    27  low-income customers to assist  with  the  costs  of  electricity,  gas,
    28  water,  and  telephone  including but not limited to the low-income home
    29  energy  assistance  program,  any  low-income  affordability  plans   as
    30  provided  by public service commission case number 14-M-0565, and/or any
    31  other financial assistance program provided through or by New York state
    32  or individual utilities, counties or municipalities.
    33    b. "COVID-19 state of emergency" shall mean the state  disaster  emer-
    34  gency declared pursuant to executive order 202 of 2020.
    35    c. "Department" shall mean the department of public service.
    36    d.  "Municipality"  shall  have  the same meaning as subdivision 16 of
    37  section 2 of the public service law  and  shall  include  potable  water
    38  districts  and  potable  water  systems owned and/or operated by a city,
    39  town, village, authority or other governmental subdivision.
    40    e. "Telephone corporation" shall have the same meaning as  subdivision
    41  17 of section 2 of the public service law.
    42    f. "Utility" shall mean a municipality, telephone corporation, utility
    43  corporation,  steam  corporation,  water-works  corporation, an electric
    44  corporation as defined in subdivision 13 of  section  2  of  the  public
    45  service law, a gas corporation as defined in subdivision 11 of section 2
    46  of the public service law, a combination gas and electric corporation as
    47  defined  in  subdivision  14  of  section 2 of the public service law, a
    48  steam corporation as defined in subdivision  22  of  section  2  of  the
    49  public service law and any other community water system as defined in 10
    50  NYCRR § 5-1.1.
    51    g.  "Utility  corporation" shall have the same meaning as subdivisions
    52  23 and 24 of section 2 of the public service law.
    53    h. "Water-works corporation" shall have the same meaning  as  subdivi-
    54  sion 27 of section 2 of the public service law.

        A. 7554--A                          3

     1    2. a. Every utility shall be subject to the jurisdiction of the public
     2  service  commission for the purposes of enforcing the provisions of this
     3  act pursuant to sections 24, 25 and 26 of the public  service  law.  The
     4  commission  shall  adjudicate  complaints and conduct investigations for
     5  violation  of this act in the manner provided by the provisions of arti-
     6  cle 2 of the public service law.
     7    b. Within 60 days after the effective date of this act, the department
     8  shall prepare and submit to the governor and the legislature  a  written
     9  report  that  shall  make  findings  and  recommendations concerning the
    10  affordability of electric, gas, water, and telephone service to  commer-
    11  cial and residential customers in this state. An updated report shall be
    12  submitted  monthly until 180 days after the end of the COVID-19 state of
    13  emergency and  quarterly  thereafter.    Without  unreasonably  exposing
    14  consumer  personally  identifiable information in a manner that violates
    15  public service law, department and public service commission practice or
    16  federal law, the reports shall include but not be limited to the follow-
    17  ing, with all information to be broken down by utility, type of  service
    18  provided,  month,  customer  class,  governmental subdivision, zip code,
    19  county, and United States Census American Community  Survey  Public  Use
    20  Micro-data Area:
    21    (1) the number of customers and how that number compares to the previ-
    22  ous year's number of customers at the same time;
    23    (2)  the  number  of  disconnection  notices  sent due to non-payment,
    24  disconnections due to non-payment, reconnections of customers that  were
    25  disconnected for non-payment, average time between service disconnection
    26  due  to  non-payment  and  service  reconnection,  and how those numbers
    27  compare to the previous year at the same time;
    28    (3) the number of liens on real property placed, sold, or enforced due
    29  to non-payment, and how those numbers compare to the  previous  year  at
    30  the same time, if applicable;
    31    (4)  the number of customers in arrears by 1-90 days, 90-180 days, and
    32  greater than 180 days at the end of each month, the total dollar  amount
    33  owed,  and  how  those  numbers compare to the previous year at the same
    34  time.  Provided, however, that a utility or  municipality  may  petition
    35  the department, in a form and manner to be determined by the department,
    36  to  allow such utility or municipality to provide such data in an alter-
    37  native format if the  specificity  set  forth  in  this  act  cannot  be
    38  obtained from an existing utility information technology system and such
    39  data would result in the increase of customer utility bills;
    40    (5) the number of customers that became eligible for disconnection due
    41  to  bill  non-payment  but  were not disconnected because of any legally
    42  mandated or voluntary suspension of disconnections due to  the  COVID-19
    43  state  of emergency, or for any other statutory, regulatory or voluntary
    44  reason irrespective of the COVID-19 emergency, or such other  states  of
    45  emergency as may follow the end of the COVID-19 emergency;
    46    (6)  the  number  of  customers  that  declared  a change in financial
    47  circumstances due  to  the  COVID-19  state  of  emergency  pursuant  to
    48  sections 32, 89-b, 89-l and 91 of the public service law;
    49    (7) the number of customers enrolled in deferred payment agreements at
    50  the end of each month, the total dollar amount of arrears, and how those
    51  numbers compare to the previous year at the same time;
    52    (8) the number of customers that entered into, successfully completed,
    53  or  defaulted from a deferred payment agreement, the total dollar amount
    54  of arrears, the average length of the repayment term under  such  agree-
    55  ments,  and  how  those numbers compare to the previous year at the same
    56  time;

        A. 7554--A                          4

     1    (9) available customer assistance programs, including terms of  eligi-
     2  bility,  and  any enhancements   to  the programs that have been made or
     3  are planned to address actual or anticipated increased demand;
     4    (10)  the  number  of  customers that applied for financial assistance
     5  under each applicable assistance program, and how those numbers  compare
     6  to the previous year at the same time;
     7    (11)  the  number of customers receiving assistance under each assist-
     8  ance program at the end of  each  month,  the  total  dollar  amount  of
     9  assistance  provided  for arrears, the total dollar amount of assistance
    10  provided for current or future bills and the average amount per  custom-
    11  er, and how those numbers compare to the previous year at the same time;
    12    (12)  the  number  of  customers  charged late fees, penalties, recon-
    13  nection fees, interest,  and  any  other  charge  associated  with  late
    14  payment of a bill;
    15    (13) the total dollar amount of late fees, penalties, interest, recon-
    16  nection  fees  and  any  other  charge  associated with late payment per
    17  customer, the average  and  median  dollar  amount  billed  to  customer
    18  accounts and the average and median utility usage per customer account;
    19    (14)  the  methods and contents of general communications by utilities
    20  to customer accounts concerning their rights  and  available  assistance
    21  programs, excluding any customer-specific communications;
    22    (15)  the department's assessment of whether existing customer assist-
    23  ance programs are presently and will in the future be sufficient to meet
    24  the financial needs of customer accounts in arrears who  are  unable  to
    25  pay those arrears in full, as well as the needs of customer accounts who
    26  may be unable to pay bills for current service;
    27    (16)  each utility's revenue, including sales revenue and operating or
    28  net revenue information, and how those numbers compare to  the  previous
    29  year at the same time; and
    30    (17)  each  utility's  schedule  of  rates  and charges, provided that
    31  "rates" means the fixed component, if any, and the volumetric  or  other
    32  variable component, if any, of the cost of service that are applied to a
    33  category  of  customers and "charges" means amounts that are billed to a
    34  customer under specific circumstances  that  are  not  included  in  the
    35  provider's   base  rate  including,  but  not  limited  to,  late  fees,
    36  connection fees, impact fees for new development, deposits  for  opening
    37  new accounts and any other fees, surcharges or penalties.
    38    c.  Following the department's submission of any reports compiling and
    39  analyzing the data, the  reports  shall  be  posted  on  the  department
    40  website  and  be  subject  to 30 days of public comment on affordability
    41  from the date of  issuance.  The  department  shall  provide  meaningful
    42  opportunities  for    public  comment   from   all   persons who will be
    43  impacted by  findings  and  submissions  of  the  department,  including
    44  persons  living  in  disadvantaged  communities and in rural communities
    45  across the state in entirety. Within 90 days of the  submission  of  any
    46  reports,  the  department  shall conduct at least one public  hearing in
    47  each  of  the  following regions of the state:  western  New  York,  the
    48  finger lakes, the southern tier, central New York,  the  Mohawk  valley,
    49  the north country, the capital region/Hudson valley, and the city of New
    50  York/Long  Island,  as  defined  by  the empire state development corpo-
    51  ration, and provide meaningful opportunity for comment. The public hear-
    52  ings may be held virtually.
    53    d.  Each  utility  shall, within 30 days of the effective date of this
    54  act, and monthly thereafter until 180 days after the end of the COVID-19
    55  state of emergency, file with the  department,  in  a  form  and  manner
    56  determined by the department, the information required pursuant to para-

        A. 7554--A                          5

     1  graph  b  of  this subdivision.   Following the lifting or expiry of the
     2  COVID-19 state of emergency, each utility shall quarterly thereafter, or
     3  until such covered entity ceases to provide service in New  York  state,
     4  file  with the department the information required pursuant to paragraph
     5  b of this subdivision. Each utility shall publish  on  its  website  the
     6  data   it  reports  pursuant  to  this  paragraph,  simultaneously  with
     7  submission of the data to the department.
     8    3. If the data required by this act cannot reasonably be obtained from
     9  an existing utility information technology system without an increase in
    10  customer utility bills, a  utility  or  municipality  may  petition  the
    11  department,  in a form and manner to be determined by the department, to
    12  provide the required data in an alternative format.
    13    4. The department shall publish on its website  the  reports  required
    14  pursuant  to  subdivision  two  of this section, simultaneously with the
    15  submission of each report.  The reports shall include  presentations  of
    16  the  information required pursuant to subdivision two of this section in
    17  a spreadsheet format.
    18    § 2. This act shall take effect immediately.

    19                                   PART B

    20    Section 1. 1. As used in this act:
    21    a. "Assistance program" shall mean any  program  offered  to  eligible
    22  low-income customers to assist with the costs of wastewater services.
    23    b.  "COVID-19  state of emergency" shall mean the state disaster emer-
    24  gency declared pursuant to executive order 202 of 2020.
    25    c. "Department" shall mean the department of public service.
    26    d. "Municipality" shall mean a county, city, town or village and shall
    27  include wastewater districts and systems  owned  and/or  operated  by  a
    28  city, town, village, authority or other governmental subdivision.
    29    e.  "Utility"  shall  mean  a  municipality  or other entity providing
    30  wastewater services to customers in the state.
    31    2. a. Within 60 days after the effective date of this act, the depart-
    32  ment shall prepare and submit to the  governor  and  the  legislature  a
    33  written  report  that shall make findings and recommendations concerning
    34  the effect the COVID-19 state of emergency has had on the  provision  by
    35  utilities of wastewater service to commercial and residential  customers
    36  in  this  state.  An updated report shall be submitted monthly until 180
    37  days  after the end of the COVID-19 state  of emergency  and  thereafter
    38  shall  be  submitted  quarterly  by  and  for each utility until such  a
    39  covered  entity  ceases  to provide service in New York  state.  Without
    40  unreasonably exposing consumer personally identifiable information in  a
    41  manner  that  violates public service law, department and public service
    42  commission practice or federal law, the reports shall include but not be
    43  limited to the following, with all information  to  be  broken  down  by
    44  utility,  type  of service provided, month, customer class, governmental
    45  division, zip code, county, and United States Census American  Community
    46  Survey Public Use Micro-data Area:
    47    (1) the number of customers and how that number compares to the previ-
    48  ous year's number of customers at the same time;
    49    (2)  the  number  of  disconnection  notices  sent due to non-payment,
    50  disconnections due to non-payment, reconnections of customers that  were
    51  disconnected  for  non-payment,  and  how  those  numbers compare to the
    52  previous year at the same time;

        A. 7554--A                          6

     1    (3) the number of liens on real property placed, sold, or enforced due
     2  to non-payment, and how those numbers compare to the  previous  year  at
     3  the same time, if applicable;
     4    (4)  the number of customers in arrears by 1-90 days, 90-180 days, and
     5  greater than 180 days at the end of each month, the total dollar  amount
     6  owed  and  how  those  numbers  compare to the previous year at the same
     7  time.  Provided, however, that a utility or  municipality  may  petition
     8  the department, in a form and manner to be determined by the department,
     9  to  allow such utility or municipality to provide such data in an alter-
    10  native format if the  specificity  set  forth  in  this  act  cannot  be
    11  obtained from an existing utility information technology system and such
    12  data would result in the increase of customer utility bills;
    13    (5) the number of customers that became eligible for disconnection due
    14  to  bill  nonpayment  but  were  not disconnected because of any legally
    15  mandated or voluntary suspension of disconnections due to  the  COVID-19
    16  state  of emergency, or for any other statutory, regulatory or voluntary
    17  reason irrespective of the COVID-19 emergency, or such other  states  of
    18  emergency as may follow the end of the COVID-19 emergency;
    19    (6)  the  number  of  customers  that  declared  a change in financial
    20  circumstances due to the COVID-19 state of emergency;
    21    (7) the number of customers enrolled in deferred payment agreements at
    22  the end of each month, the average length of the  repayment  term  under
    23  such  agreements,  the  total  dollar  amount  of  arrears and how those
    24  numbers compare to the previous year at the same time;
    25    (8) the number of customers that entered into, successfully completed,
    26  or defaulted from a deferred payment agreement, the total dollar  amount
    27  of  arrears  and  how  those numbers compare to the previous year at the
    28  same time;
    29    (9) available utility customer assistance programs, including terms of
    30  eligibility, and any enhancements to the programs that have been made or
    31  are planned to address actual or anticipated increased demand;
    32    (10) the number of customers that  applied  for  financial  assistance
    33  under  each applicable assistance program, and how those numbers compare
    34  to the previous year at the same time;
    35    (11) the number of customers receiving assistance under  each  assist-
    36  ance  program  at  the  end  of  each  month, the total dollar amount of
    37  assistance provided for arrears, the total dollar amount  of  assistance
    38  provided for current or future bills and how that number compares to the
    39  previous year at the same time;
    40    (12)  the  number  of  customers  charged late fees, penalties, recon-
    41  nection fees, interest,  and  any  other  charge  associated  with  late
    42  payment;
    43    (13)  the  total  dollar  amount of late fees, penalties, reconnection
    44  fees, interest and any other charge associated  with  late  payment  per
    45  customer,  the  average  and  median  dollar  amount  billed to customer
    46  accounts and the average and median utility usage per customer account;
    47    (14) the methods and contents of general communications  by  utilities
    48  to  customer  accounts  concerning their rights and available assistance
    49  programs, excluding any customer-specific communications;
    50    (15) the department's assessment of whether existing customer  assist-
    51  ance programs are presently and will in the future be sufficient to meet
    52  the  financial  needs  of customer accounts in arrears who are unable to
    53  pay those arrears in full, as well as the needs of customer accounts who
    54  may be unable to pay bills for current service;

        A. 7554--A                          7

     1    (16) each utility's revenue, including sales revenue and operating  or
     2  net  revenue  information, and how those numbers compare to the previous
     3  year at the same time; and
     4    (17)  each  utility's  schedule  of  rates  and charges, provided that
     5  "rates" means the fixed component, if any, and the volumetric  or  other
     6  variable component, if any, of the cost of service that are applied to a
     7  category  of  customers  and "charges" mean amounts that are billed to a
     8  customer under specific circumstances  that  are  not  included  in  the
     9  provider's   base  rate  including,  but  not  limited  to,  late  fees,
    10  connection fees, impact fees for new development, deposits  for  opening
    11  new accounts, and any other fees, surcharges, or penalties.
    12    b.  Each  utility  shall, within 30 days of the effective date of this
    13  act, and monthly thereafter until 180 days after the end of the COVID-19
    14  state of emergency, and quarterly thereafter until such a covered entity
    15  ceases to provide service in New York state, file with  the  department,
    16  in  a  form  and manner determined  by the department,  the  information
    17  required  pursuant  to  paragraph  a of this subdivision.   Each utility
    18  shall publish on its website the data it reports pursuant to this  para-
    19  graph, simultaneously with submission of the data to the department.
    20    3. If the data required by this act cannot reasonably be obtained from
    21  an existing utility information technology system without an increase in
    22  customer  utility  bills,  a  utility  or  municipality may petition the
    23  department, in a form and manner to be determined by the department,  to
    24  provide the required data in an alternative format.
    25    4.  The  department  shall publish on its website the reports required
    26  pursuant to subdivision two of this  section,  simultaneously  with  the
    27  submission  of  each report.  The reports shall include presentations of
    28  the information required pursuant to subdivision two of this section  in
    29  a spreadsheet format.
    30    § 2. This act shall take effect immediately.
    31    § 3. Severability clause. If any clause, sentence, paragraph, subdivi-
    32  sion,  section  or  part  of  this act shall be adjudged by any court of
    33  competent jurisdiction to be invalid, such judgment  shall  not  affect,
    34  impair,  or  invalidate  the remainder thereof, but shall be confined in
    35  its operation to the clause, sentence, paragraph,  subdivision,  section
    36  or part thereof directly involved in the controversy in which such judg-
    37  ment shall have been rendered. It is hereby declared to be the intent of
    38  the  legislature  that  this  act  would  have been enacted even if such
    39  invalid provisions had not been included herein.
    40    § 4. This act shall take effect immediately; provided,  however,  that
    41  the  applicable effective date of Parts A through B of this act shall be
    42  as specifically set forth in the last section of such Parts.
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