Bill Text: NY A07554 | 2021-2022 | General Assembly | Introduced

NOTE: There are more recent revisions of this legislation. Read Latest Draft
Bill Title: Directs the department of public service to prepare written reports on the effect the COVID-19 state of emergency has on certain utilities of electric, gas, water, wastewater, and telephone service to commercial and residential customers in the state and on the affordability of services.

Spectrum: Partisan Bill (Democrat 4-0)

Status: (Introduced - Dead) 2022-06-03 - substituted by s5451c [A07554 Detail]

Download: New_York-2021-A07554-Introduced.html



                STATE OF NEW YORK
        ________________________________________________________________________

                                          7554

                               2021-2022 Regular Sessions

                   IN ASSEMBLY

                                      May 13, 2021
                                       ___________

        Introduced by M. of A. CAHILL -- read once and referred to the Committee
          on Corporations, Authorities and Commissions

        AN  ACT  directing the department of public service to prepare a written
          report on the effect of the COVID-19 state  of  emergency  on  certain
          utilities  (Part  A);  and  directing  the department of environmental
          conservation to prepare a written report on the effect of the COVID-19
          state of emergency on wastewater utilities (Part B)

          The People of the State of New York, represented in Senate and  Assem-
        bly, do enact as follows:

     1    Section 1. This act enacts into law components of legislation relating
     2  to  the  effects  of the COVID-19 state disaster emergency on utilities'
     3  services. Each component is wholly contained within a Part identified as
     4  Parts A through B. The effective  date  for  each  particular  provision
     5  contained  within  such  Part  is  set forth in the last section of such
     6  Part.  Any provision in any section contained within a  Part,  including
     7  the  effective  date of the Part, which makes reference to a section "of
     8  this act", when used in connection with that particular component, shall
     9  be deemed to mean and refer to the corresponding section of the Part  in
    10  which  it  is  found.  Section  four  of this act sets forth the general
    11  effective date of this act.
    12    § 2. Legislative findings and declaration. In response to the COVID-19
    13  pandemic, chapter 108 of the laws of 2020 was adopted to ensure that New
    14  Yorkers would not be deprived of a minimum standard of decency. The  law
    15  prohibited  termination  of utility services at a pivotal moment when it
    16  became evident that sanitary conditions  were  required  to  combat  the
    17  COVID-19 virus. The legislature finds and declares that it is unknown to
    18  the  state  the number of New Yorkers whom had their services terminated
    19  or disconnected during the pandemic. The  legislature  finds  that  many
    20  utility  customers rely on continuous service for heat, water, and elec-
    21  tricity to power necessary equipment, such as  life-saving  health  care
    22  devices.  Now, as vaccine approvals and distributions signal a potential

         EXPLANATION--Matter in italics (underscored) is new; matter in brackets
                              [ ] is old law to be omitted.
                                                                   LBD03808-03-1

        A. 7554                             2

     1  end to the pandemic, the legislature  finds  and  declares  that  it  is
     2  imperative to ascertain the disruptive effects the pandemic had on util-
     3  ity  customers  and utility services,  so that evidence-based policy can
     4  be properly crafted thereafter.

     5                                   PART A

     6    Section 1. 1. As used in this act:
     7    a.  "Assistance  program"  shall  mean any program offered to eligible
     8  low-income customers to assist  with  the  costs  of  electricity,  gas,
     9  water,  and  telephone  including but not limited to the low-income home
    10  energy  assistance  program,  any  low-income  affordability  plans   as
    11  provided  by public service commission case number 14-M-0565, and/or any
    12  other financial assistance program  provided  by  individual  utilities,
    13  counties or municipalities.
    14    b.  "COVID-19  state of emergency" shall mean the state disaster emer-
    15  gency declared pursuant to executive order 202 of 2020.
    16    c. "Department" shall mean the department of public service.
    17    d. "Municipality" shall have the same meaning  as  subdivision  16  of
    18  section  2  of  the  public  service law and shall include potable water
    19  districts and potable water systems owned and/or  operated  by  a  city,
    20  town, village or other governmental subdivision.
    21    e.  "Telephone corporation" shall have the same meaning as subdivision
    22  17 of section 2 of the public service law.
    23    f. "Utility" shall mean a municipality, telephone corporation, utility
    24  corporation, steam corporation,  water-works  corporation,  an  electric
    25  corporation  as  defined  in  subdivision  13 of section 2 of the public
    26  service law, a gas corporation as defined in subdivision 11 of section 2
    27  of the public service law, a combination gas and electric corporation as
    28  defined in subdivision 14 of section 2 of the public service law, and  a
    29  steam  corporation  as  defined  in  subdivision  22 of section 2 of the
    30  public service law.
    31    g. "Utility corporation" shall have the same meaning  as  subdivisions
    32  23 and 24 of section 2 of the public service law.
    33    h.  "Water-works  corporation" shall have the same meaning as subdivi-
    34  sion 27 of section 2 of the public service law.
    35    2. a. Within 30 days after the effective date of this act, the depart-
    36  ment shall prepare and submit to the  governor  and  the  legislature  a
    37  written  report  that shall make findings and recommendations concerning
    38  the effect the COVID-19 state of emergency has had on the  provision  by
    39  utilities  of  electric, gas, water, and telephone service to commercial
    40  and residential customers in this state.  An  updated  report  shall  be
    41  submitted  monthly until 180 days after the end of the COVID-19 state of
    42  emergency and thereafter shall be submitted quarterly by  and  for  each
    43  utility  until  such  a  covered entity ceases to provide service in New
    44  York state.  Without unreasonably exposing consumer personally identifi-
    45  able information in a manner that violates public service  law,  depart-
    46  ment  and public service commission practice or federal law, the reports
    47  shall include but not be limited to the following, with all  information
    48  to  be broken down by utility, type of service provided, month, customer
    49  class, municipality, zip code, county, and United States Census American
    50  Community Survey Public Use Micro-data Area:
    51    (1) the number of customers and how that number compares to the previ-
    52  ous year's number of customers at the same time;
    53    (2) the number of  disconnection  notices  sent  due  to  non-payment,
    54  disconnections  due to non-payment, reconnections of customers that were

        A. 7554                             3

     1  disconnected for non-payment, average time between service disconnection
     2  due to non-payment and  service  reconnection,  and  how  those  numbers
     3  compare to the previous year at the same time;
     4    (3) the number of liens on real property placed, sold, or enforced due
     5  to  non-payment,  and  how those numbers compare to the previous year at
     6  the same time;
     7    (4) the number of customers in arrears by 30, 60, 90,  120,  150,  and
     8  180  days  at  the  end  of each month, the total dollar amount owed and
     9  average amount owed per customer in each of those  categories,  and  how
    10  those  numbers  compare  to the previous year at the same time, provided
    11  however that if the provision of such data beyond the current  electric,
    12  gas  and  steam  utility  standard  of  60 day arrears would raise rates
    13  unreasonably for residential or commercial  ratepayers,  the  department
    14  shall  work  with  the utilities to take advantage of pending or ongoing
    15  upgrades or replacement of utility  information  technology  systems  to
    16  lower  such bill impacts to two percent or less per year over the period
    17  necessary to attain reports of the granularity set forth in this act;
    18    (5) the number of customers that became eligible for disconnection due
    19  to bill non-payment but were not disconnected  because  of  any  legally
    20  mandated  or  voluntary suspension of disconnections due to the COVID-19
    21  state of emergency, or for any other statutory, regulatory or  voluntary
    22  reason  irrespective  of the COVID-19 emergency, or such other states of
    23  emergency as may follow the end of the COVID-19 emergency;
    24    (6) the number of  customers  that  declared  a  change  in  financial
    25  circumstances  due  to  the  COVID-19  state  of  emergency  pursuant to
    26  sections 32, 89-b, 89-l and 91 of the public service law;
    27    (7) the number of customers enrolled in deferred payment agreements at
    28  the end of each month, the total dollar amount of  arrears  and  average
    29  amount  of  arrears per customer subject to such agreements, the average
    30  length of the repayment  term  under  such  agreements,  and  how  those
    31  numbers compare to the previous year at the same time;
    32    (8) the number of customers that entered into, successfully completed,
    33  or  defaulted from a deferred payment agreement, the total dollar amount
    34  of arrears and average amount of arrears per customer  subject  to  such
    35  agreements,  and  how  those numbers compare to the previous year at the
    36  same time;
    37    (9) available customer assistance programs, including terms of  eligi-
    38  bility,  available  budget for each program, and any enhancements to the
    39  programs that have been made or are planned to address actual or  antic-
    40  ipated increased demand;
    41    (10)  the  number  of  customers that applied for financial assistance
    42  under each applicable assistance program, and how those numbers  compare
    43  to the previous year at the same time;
    44    (11)  the  number of customers receiving assistance under each assist-
    45  ance program at the end of each month, and how that number  compares  to
    46  the previous year at the same time;
    47    (12)  the number of customers charged late fees, penalties, and inter-
    48  est, the total dollar amount  of  late  fees,  penalties,  and  interest
    49  charged  and  average  amount  of late fees, penalties, and interest per
    50  customer subject to such charges, and how those numbers compare  to  the
    51  previous year at the same time;
    52    (13)  the average and median dollar amount billed to customer accounts
    53  and the average and median utility usage per customer account,  and  how
    54  those numbers compare to the previous year at the same time;
    55    (14)  the  total  dollar amounts billed to and collected from customer
    56  accounts and how those amounts compare to the previous year at the  same

        A. 7554                             4

     1  time,  except that such data need not be broken down by municipality and
     2  zip code within the service area of a utility;
     3    (15)  the  methods and contents of general communications by utilities
     4  to customer accounts concerning their rights  and  available  assistance
     5  programs, excluding any customer-specific communications; and
     6    (16)  the department's assessment of whether existing customer assist-
     7  ance programs are presently and will in the future be sufficient to meet
     8  the financial needs of customer accounts in arrears who  are  unable  to
     9  pay those arrears in full, as well as the needs of customer accounts who
    10  may be unable to pay bills for current service.
    11    b.  Each  utility  shall, within 21 days of the effective date of this
    12  act, monthly thereafter until 180 days after the  end  of  the  COVID-19
    13  state of emergency, and quarterly thereafter until such a covered entity
    14  ceases  to  provide service in New York state, file with the department,
    15  in a form and manner  determined  by  the  department,  the  information
    16  required pursuant to paragraph a of this subdivision. Each utility shall
    17  publish  on  its website the data it reports pursuant to this paragraph,
    18  simultaneously with submission of the data to the department.
    19    3. The department shall publish on its website  the  reports  required
    20  pursuant  to  subdivision  two  of this section, simultaneously with the
    21  submission of each report.  The reports shall include  presentations  of
    22  the  information required pursuant to subdivision two of this section in
    23  a spreadsheet format.
    24    § 2. This act shall take effect immediately.

    25                                   PART B

    26    Section 1. 1. As used in this act:
    27    a. "Assistance program" shall mean any  program  offered  to  eligible
    28  low-income customers to assist with the costs of wastewater services.
    29    b.  "COVID-19  state of emergency" shall mean the state disaster emer-
    30  gency declared pursuant to executive order 202 of 2020.
    31    c. "Department" shall mean the department of  environmental  conserva-
    32  tion.
    33    d. "Municipality" shall mean a county, city, town or village and shall
    34  include  wastewater  districts  and  systems  owned and/or operated by a
    35  city, town, village or other governmental subdivision.
    36    e. "Utility" shall mean  a  municipality  or  other  entity  providing
    37  wastewater services to customers in the state.
    38    2. a. Within 30 days after the effective date of this act, the depart-
    39  ment  shall  prepare  and  submit  to the governor and the legislature a
    40  written report that shall make findings and  recommendations  concerning
    41  the  effect  the COVID-19 state of emergency has had on the provision by
    42  utilities of wastewater service to commercial and residential  customers
    43  in  this  state.  An updated report shall be submitted monthly until 180
    44  days after the end of the COVID-19 state  of  emergency  and  thereafter
    45  shall  be  submitted  quarterly  by  and  for  each utility until such a
    46  covered entity ceases to provide service in New  York  state.    Without
    47  unreasonably  exposing consumer personally identifiable information in a
    48  manner that violates public service law, department and  public  service
    49  commission practice or federal law, the reports shall include but not be
    50  limited  to  the  following,  with  all information to be broken down by
    51  utility, type of service provided, month, customer class,  municipality,
    52  zip  code,  county,  and  United States Census American Community Survey
    53  Public Use Micro-data Area:

        A. 7554                             5

     1    (1) the number of customers and how that number compares to the previ-
     2  ous year's number of customers at the same time;
     3    (2)  the  number  of  disconnection  notices  sent due to non-payment,
     4  disconnections due to non-payment, reconnections of customers that  were
     5  disconnected for non-payment, average time between service disconnection
     6  due  to  non-payment  and  service  reconnection,  and how those numbers
     7  compare to the previous year at the same time;
     8    (3) the number of liens on real property placed, sold, or enforced due
     9  to non-payment, and how those numbers compare to the  previous  year  at
    10  the same time;
    11    (4)  the  number  of customers in arrears by 30, 60, 90, 120, 150, and
    12  180 days at the end of each month, the  total  dollar  amount  owed  and
    13  average  amount  owed  per customer in each of those categories, and how
    14  those numbers compare to the previous year at the  same  time,  provided
    15  however  that  if the provision of such data would raise rates unreason-
    16  ably for residential or commercial customers, the department shall  work
    17  with  the  utilities to take advantage of pending or ongoing upgrades or
    18  replacement of utility information technology systems to lower such bill
    19  impacts to two percent or less per year over  the  period  necessary  to
    20  attain reports of the granularity set forth in this act;
    21    (5) the number of customers that became eligible for disconnection due
    22  to  bill  nonpayment  but  were  not disconnected because of any legally
    23  mandated or voluntary suspension of disconnections due to  the  COVID-19
    24  state  of emergency, or for any other statutory, regulatory or voluntary
    25  reason irrespective of the COVID-19 emergency, or such other  states  of
    26  emergency as may follow the end of the COVID-19 emergency;
    27    (6)  the  number  of  customers  that  declared  a change in financial
    28  circumstances due to the COVID-19 state of emergency;
    29    (7) the number of customers enrolled in deferred payment agreements at
    30  the end of each month, the total dollar amount of  arrears  and  average
    31  amount  of  arrears per customer subject to such agreements, the average
    32  length of the repayment  term  under  such  agreements,  and  how  those
    33  numbers compare to the previous year at the same time;
    34    (8) the number of customers that entered into, successfully completed,
    35  or  defaulted from a deferred payment agreement, the total dollar amount
    36  of arrears and average amount of arrears per customer  subject  to  such
    37  agreements,  and  how  those numbers compare to the previous year at the
    38  same time;
    39    (9) available customer assistance programs, including terms of  eligi-
    40  bility,  available  budget for each program, and any enhancements to the
    41  programs that have been made or are planned to address actual or  antic-
    42  ipated increased demand;
    43    (10)  the  number  of  customers that applied for financial assistance
    44  under each applicable assistance program, and how those numbers  compare
    45  to the previous year at the same time;
    46    (11)  the  number of customers receiving assistance under each assist-
    47  ance program at the end of each month, and how that number  compares  to
    48  the previous year at the same time;
    49    (12)  the number of customers charged late fees, penalties, and inter-
    50  est, the total dollar amount  of  late  fees,  penalties,  and  interest
    51  charged  and  average  amount  of late fees, penalties, and interest per
    52  customer subject to such charges, and how those numbers compare  to  the
    53  previous year at the same time;
    54    (13)  the average and median dollar amount billed to customer accounts
    55  and the average and median utility usage per customer account,  and  how
    56  those numbers compare to the previous year at the same time;

        A. 7554                             6

     1    (14)  the  total  dollar amounts billed to and collected from customer
     2  accounts and how those amounts compare to the previous year at the  same
     3  time,  except that such data need not be broken down by municipality and
     4  zip code within the service area of a utility;
     5    (15)  the  methods and contents of general communications by utilities
     6  to customer accounts concerning their rights  and  available  assistance
     7  programs, excluding any customer-specific communications; and
     8    (16)  the department's assessment of whether existing customer assist-
     9  ance programs are presently and will in the future be sufficient to meet
    10  the financial needs of customer accounts in arrears who  are  unable  to
    11  pay those arrears in full, as well as the needs of customer accounts who
    12  may be unable to pay bills for current service.
    13    b.  Each  utility  shall, within 21 days of the effective date of this
    14  act, monthly thereafter until 180 days after the  end  of  the  COVID-19
    15  state of emergency, and quarterly thereafter until such a covered entity
    16  ceases  to  provide service in New York state, file with the department,
    17  in a form and manner  determined  by  the  department,  the  information
    18  required pursuant to paragraph a of this subdivision. Each utility shall
    19  publish  on  its website the data it reports pursuant to this paragraph,
    20  simultaneously with submission of the data to the department.
    21    3. The department shall publish on its website  the  reports  required
    22  pursuant  to  subdivision  two  of this section, simultaneously with the
    23  submission of each report.  The reports shall include  presentations  of
    24  the  information required pursuant to subdivision two of this section in
    25  a spreadsheet format.
    26    § 2. This act shall take effect immediately.
    27    § 3. Severability clause. If any clause, sentence, paragraph, subdivi-
    28  sion, section or part of this act shall be  adjudged  by  any  court  of
    29  competent  jurisdiction  to  be invalid, such judgment shall not affect,
    30  impair, or invalidate the remainder thereof, but shall  be  confined  in
    31  its  operation  to the clause, sentence, paragraph, subdivision, section
    32  or part thereof directly involved in the controversy in which such judg-
    33  ment shall have been rendered. It is hereby declared to be the intent of
    34  the legislature that this act would  have  been  enacted  even  if  such
    35  invalid provisions had not been included herein.
    36    §  4.  This act shall take effect immediately; provided, however, that
    37  the applicable effective date of Parts A through B of this act shall  be
    38  as specifically set forth in the last section of such Parts.
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