Bill Text: NY A05438 | 2021-2022 | General Assembly | Introduced

NOTE: There are more recent revisions of this legislation. Read Latest Draft

---

Bill Title: Relates to responsibility for cable bills after a disconnection or downgrade in service; provides that customers requesting a disconnection or downgrade in service shall only be liable for services incurred up to the date the disconnection or downgrade is effective.

Spectrum: Partisan Bill (Democrat 4-0)

Status: (Engrossed - Dead) 2022-02-08 - REFERRED TO ENERGY AND TELECOMMUNICATIONS [A05438 Detail]

Download: New_York-2021-A05438-Introduced.html

---

                STATE OF NEW YORK
        ________________________________________________________________________

                                          5438

                               2021-2022 Regular Sessions

                   IN ASSEMBLY

                                    February 16, 2021
                                       ___________

        Introduced  by  M.  of  A.  ZEBROWSKI  --  read once and referred to the
          Committee on Corporations, Authorities and Commissions

        AN ACT to amend the public service law, in  relation  to  responsibility
          for cable bills after a disconnection or downgrade in service

          The  People of the State of New York, represented in Senate and Assem-
        bly, do enact as follows:

     1    Section 1. Section 224-b of the public service law, as added by  chap-
     2  ter 359 of the laws of 2009, is amended to read as follows:
     3    §  224-b.  Cable bills. 1. At the time service is initiated to a resi-
     4  dential customer and at least once a year  thereafter,  every  telephone
     5  corporation,  as defined in subdivision seventeen of section two of this
     6  chapter, and every cable television company, as defined in  section  two
     7  hundred  twelve of this article that provides cable service to customers
     8  in New York shall provide its  customers  with  a  notice  that  billing
     9  statements  are  available in a large print format. Upon written request
    10  by a customer, every telephone corporation and cable television  company
    11  shall provide the customer's billing statements in large print format no
    12  later  than sixty days after the date upon which the request is received
    13  by  the  telephone  corporation  and  cable  television   company.   The
    14  provisions  of  this section shall apply only to printed statements. For
    15  the purposes of this section, "large print" means a font size of sixteen
    16  or larger to illuminate billing information.
    17    2. If a customer requests a disconnection from service or a  downgrade
    18  in  service  from a cable television company, the customer shall only be
    19  liable for services incurred up to such date the disconnection or  down-
    20  grade  is effective. Customers that have paid in advance for the billing
    21  period when the disconnection or downgrade occurred  shall  be  entitled
    22  to,  on  a  pro  rata basis, a refund, or in the event of a downgrade, a
    23  billing credit.
    24    § 2. This act shall take effect immediately.

         EXPLANATION--Matter in italics (underscored) is new; matter in brackets
                              [ ] is old law to be omitted.
                                                                   LBD08459-01-1