Comments: NY S07042 | 2023-2024 | General Assembly

Bill Title: Requires certain businesses to provide a free, efficient, universally accessible, inclusive, nondiscriminatory and evaluable customer service telephone line; requires corporations to establish an annual customer service call-answer rate of at least ninety percent.

Spectrum: Partisan Bill (Democrat 1-0)

Status: (Introduced) 2024-01-03 - REFERRED TO CONSUMER PROTECTION [S07042 Detail]

Text: Latest bill text (Introduced) [HTML]

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