Bill Text: NY S00666 | 2023-2024 | General Assembly | Amended


Bill Title: Relates to licensing consumer debt collectors; sets minimum standards and regulations; establishes penalties for violations.

Spectrum: Partisan Bill (Democrat 1-0)

Status: (Introduced) 2024-06-04 - PRINT NUMBER 666B [S00666 Detail]

Download: New_York-2023-S00666-Amended.html



                STATE OF NEW YORK
        ________________________________________________________________________

                                         666--B

                               2023-2024 Regular Sessions

                    IN SENATE

                                     January 5, 2023
                                       ___________

        Introduced  by Sen. KAVANAGH -- read twice and ordered printed, and when
          printed to be committed to the Committee on Banks -- reported  favora-
          bly  from  said committee and committed to the Committee on Finance --
          committee discharged, bill amended, ordered reprinted as  amended  and
          recommitted to said committee -- recommitted to the Committee on Banks
          in  accordance  with  Senate Rule 6, sec. 8 -- reported favorably from
          said committee and committed to the Committee on Finance --  committee
          discharged, bill amended, ordered reprinted as amended and recommitted
          to said committee

        AN ACT to amend the banking law and the civil practice law and rules, in
          relation to licensing consumer debt collectors

          The  People of the State of New York, represented in Senate and Assem-
        bly, do enact as follows:

     1    Section 1. The banking law is amended by adding a  new  article  7  to
     2  read as follows:
     3                                 ARTICLE VII
     4                      LICENSED CONSUMER DEBT COLLECTORS
     5  Section 295. Definitions.
     6          296. License required; entities exempt.
     7          297. Application for license; fees.
     8          298. Surety bond required.
     9          299. Examination; books and records; reports.
    10          300. Prohibited acts.
    11          301. Regulations; minimum standards.
    12          302. Application  for  acquisition of control of a consumer debt
    13                 collector.
    14          303. Suspension and revocation.
    15          304. Bad actors.
    16          305. Penalties.
    17    § 295. Definitions. As used in this article:

         EXPLANATION--Matter in italics (underscored) is new; matter in brackets
                              [ ] is old law to be omitted.
                                                                   LBD03040-15-4

        S. 666--B                           2

     1    1. "Affiliated company" means  a  consumer  debt  collector  operating
     2  under  the  control  of a licensee, provided that the affiliated company
     3  shares common facilities, management, and operations with  the  licensee
     4  and  the affiliated company does not engage in any collection activities
     5  other than debt buying or debt collection for the licensee.
     6    2. "Applicant" means a consumer debt collector who has filed an appli-
     7  cation to obtain a license under this article.
     8    3.  "Attorney-at-law"  and "law firm" means any attorney-at-law or law
     9  firm retained by a client for the purpose of litigation and representing
    10  such client through activities that may only be performed by a  licensed
    11  attorney, including acting pursuant to law or regulation by contacting a
    12  consumer  debtor  in  the  course of the representation regarding antic-
    13  ipated, pending, or previous litigation.
    14    4. "Communication" and "communicate" means the conveying  of  informa-
    15  tion  regarding  a  consumer  debt  directly or indirectly to any person
    16  through any medium.
    17    5. "Consumer debt" means any obligation of a natural  person  for  the
    18  payment  of  money  or  its equivalent which arises out of a transaction
    19  which was primarily for personal, family,  or  household  purposes.  The
    20  term  includes  an  obligation  of  a  natural person who is a co-maker,
    21  endorser, guarantor or surety of such a transaction.
    22    6. "Consumer debtor" means any natural person who owes or is  asserted
    23  to owe any consumer debt.
    24    7.  "Consumer  debt collector" means any person who engages in a busi-
    25  ness, a principal purpose of which is consumer debt buying, or regularly
    26  collecting or attempting to collect, directly  or  indirectly,  consumer
    27  debts:  (a) owed or due or asserted to be owed or due to another person;
    28  or (b) obtained by or assigned to such person that are in  default  when
    29  obtained or acquired by such person. The term includes any creditor who,
    30  in  the  process of collecting its own consumer debts, and uses any name
    31  other than its own which would reasonably indicate that a  third  person
    32  is collecting or attempting to collect a consumer debt.
    33    8. "Control" means the possession, direct or indirect, of the power to
    34  direct  or  cause  the  direction  of  the  management and policies of a
    35  person, whether through the ownership of voting securities, by contract,
    36  except a commercial contract for goods or  non-management  services,  or
    37  otherwise.  Control shall be presumed to exist if any person directly or
    38  indirectly owns, controls or holds with the power to vote ten percent or
    39  more of the voting securities of any other person.
    40    9. "Creditor" means any person to whom a consumer debt is owed, due or
    41  asserted to be due or owed, or any assignee for value of said person.
    42    10. "Licensee" means a consumer debt collector that possesses  one  or
    43  more licenses pursuant to this article.
    44    11.  "Person"  means a natural person or any entity, including but not
    45  limited to any  partnership,  corporation,  limited  liability  company,
    46  branch,  agency,  association,  organization,  any similar entity or any
    47  combination of the foregoing acting in concert.
    48    § 296. License required; entities exempt. 1. No person shall act with-
    49  in this state as a consumer  debt  collector,  directly  or  indirectly,
    50  without  first  obtaining  a license from the superintendent. A consumer
    51  debt collector is acting within this state if it is  physically  located
    52  in New York or if it is seeking to collect from any consumer debtor that
    53  resides within this state.
    54    2. No creditor, or the state or municipality of the state, may utilize
    55  the  services  of  a  consumer debt collector to collect from a consumer

        S. 666--B                           3

     1  debtor that resides within this state unless the consumer debt collector
     2  is licensed by the superintendent.
     3    3.  No person shall accept payments from consumer debtors on behalf of
     4  a consumer debt collector acting within this state unless such  consumer
     5  debt collector is licensed by the superintendent.
     6    4. The requirements of subdivisions one, two and three of this section
     7  shall not apply to:
     8    (a) any officer or employee of a licensed consumer debt collector when
     9  attempting to collect on behalf of such consumer debt collector;
    10    (b)  any  officer  or  employee of a creditor while in the name of the
    11  creditor collecting debts for such creditor;
    12    (c) any public officer acting in their official capacity;
    13    (d) a person who is principally engaged in the business  of  servicing
    14  loans  or  accounts which are not delinquent for the owners thereof when
    15  in addition to requesting payment from delinquent consumer debtors,  the
    16  person provides other services including receipt of payment, accounting,
    17  record-keeping,  data  processing  services  and remitting, for loans or
    18  accounts which are current as well as those which are delinquent;
    19    (e) any person while serving or making a bona fide  attempt  to  serve
    20  legal  process  on  any  other  person  in  connection with the judicial
    21  enforcement of any debt;
    22    (f) any non-profit organization which, at the request  of  a  consumer
    23  debtor,  performs  bona  fide  consumer  credit  counseling  and assists
    24  customers in the liquidation of their debts by receiving  payments  from
    25  such consumer debtors and distributing such amounts to creditors;
    26    (g)  any  bank, trust company, savings banks, savings and loan associ-
    27  ation, credit union, or foreign banking  corporation,  whether  incorpo-
    28  rated,  chartered,  organized  or licensed under the laws of this state,
    29  any other state, or the United States, any agency  or  division  of  the
    30  federal government, or any insurer doing business under a license issued
    31  under the insurance law;
    32    (h)  a  subsidiary  or  affiliate  of any bank, trust company, savings
    33  banks, savings and loan association, credit union,  or  foreign  banking
    34  corporation,  whether  incorporated,  chartered,  organized  or licensed
    35  under the laws of this state, any other state, or the United States, any
    36  agency or division of the federal government, or any insurer doing busi-
    37  ness under a license issued  under  the  insurance  law,  provided  such
    38  affiliate  or  subsidiary  is  not  primarily engaged in the business of
    39  purchasing and collecting upon delinquent debt,  other  than  delinquent
    40  consumer debt secured by real property;
    41    (i)  any person engaged in business, the principal purpose of which is
    42  to regularly collect or attempt to collect debts owed or due or asserted
    43  to be owed or due to another person   where the  debt  is  enforced  for
    44  child support, spousal support, maintenance or alimony, provided, howev-
    45  er,  that  if such person also regularly collects or attempts to collect
    46  debts other than those enforced  for  child  support,  spousal  support,
    47  maintenance or alimony, such person must comply with the requirements of
    48  this article;
    49    (j)  any  person while acting as a consumer debt collector for another
    50  person, both of whom are related by common ownership  or  affiliated  by
    51  corporate  control,  if the person   acting as a consumer debt collector
    52  does so only for persons to whom it is so related or  affiliated and  if
    53  the  principal business of such person is not the collection of consumer
    54  debts;
    55    (k) any attorney-at-law or law firm;

        S. 666--B                           4

     1    (l) any person employed by a utility regulated under the provisions of
     2  the public service law, acting for such utility;
     3    (m)  any  person collecting or attempting to collect any consumer debt
     4  owed or due or asserted to be owed or due another  to  the  extent  such
     5  activity:  (i)  is  incidental to a bona fide fiduciary  obligation or a
     6  bona fide escrow agreement; (ii) concerns  a  consumer  debt  which  was
     7  originated  by  such person; or (iii) concerns a consumer debt which was
     8  not in default at the time it was obtained by  such person as a  secured
     9  party in a commercial credit transaction involving the creditor; and
    10    (n) any officer or employee of the United States, any state thereof or
    11  any political  subdivision of any state to the extent that collecting or
    12  attempting to collect any debt owed is in the performance of their offi-
    13  cial duties.
    14    §  297.  Application  for  license;  fees. 1. (a) An application for a
    15  license under this article shall be in writing, under oath, and  in  the
    16  form prescribed by the superintendent and shall contain such information
    17  related  to  the  collection of consumer debts as the superintendent may
    18  require.  In addition to any other information required, the superinten-
    19  dent shall require the  following information, and shall,  as  appropri-
    20  ate, require such information not only of the  applicant but also of any
    21  of  its  principals,  partners, officers and directors, or any person or
    22  entity controlling an interest greater than ten percent:
    23    (i) the name and residence address of the applicant;
    24    (ii) the business name, if other than the applicant;
    25    (iii) the place, including the city, town or village, with the  street
    26  and number, where the business is to be located;
    27    (iv) the business telephone of the applicant;
    28    (v)  the  length  of  time that the applicant has been a consumer debt
    29  collector;
    30    (vi) a statement indicating whether the applicant has:
    31    (A) been convicted of any crime or is a debtor  on  any  unpaid  civil
    32  judgment relating to work as a consumer debt collector; and
    33    (B)  at  any  time  in the past been issued a license pursuant to this
    34  article, or has been issued a license for debt collection activities  by
    35  any other state or local  authority, and if so, whether such license was
    36  ever revoked or suspended;
    37    (vii)  a  list of certifications issued to the consumer debt collector
    38  by nonprofit trade associations;
    39    (viii) unless the consumer debt collector is certified by a  nonprofit
    40  trade  association  recognized by the superintendent as having standards
    41  that address the following requirements, a detailed description  of  the
    42  business  practices  or  methods  used,  or  intended to be used, by the
    43  applicant to confirm the validity of the debts it seeks to collect  from
    44  consumers;
    45    (ix)  unless  the  consumer debt collector is certified by a nonprofit
    46  trade association recognized by the superintendent as  having  standards
    47  that  address  the  following requirements, a summary of the applicant's
    48  record-keeping policy, including, but not limited to:
    49    (A) the length of time the applicant maintains, or  intends  to  main-
    50  tain, records pertaining to consumers; and
    51    (B)  the  manner in which the applicant records and stores, or intends
    52  to record and store: consumer challenges to the validity of debt;  bill-
    53  ing  errors;  payments made by a consumer; settlement agreements; infor-
    54  mation regarding parties responsible for debt; any statements made by  a
    55  consumer  alleging  that  the  debt  arose  from identity theft; and any
    56  statements made by a consumer stating that the consumer received  statu-

        S. 666--B                           5

     1  torily  exempt income as defined in section fifty-two hundred twenty-two
     2  of the civil practice law and rules;
     3    (x) whether the applicant regularly sells, or intends to sell, consum-
     4  er  debts.  If the applicant   sells, or intends to sell consumer debts,
     5  such applicant shall be required to provide the  superintendent  with  a
     6  summary  of  the  applicant's  policy  with  respect  to the information
     7  regarding a consumer's account that it transmits, or will  transmit,  to
     8  the  purchaser of a consumer debt, unless the consumer debt collector is
     9  certified by a nonprofit trade association recognized by the superinten-
    10  dent as having standards that address this requirement;
    11    (xi) a sworn statement by the applicant that the information set forth
    12  in the application is current and accurate; and
    13    (xii) the name of each affiliated  company  the  applicant  wishes  to
    14  include on the license.
    15    (b)  The  superintendent may reject an application for a license or an
    16  application for the renewal of a license if such superintendent  is  not
    17  satisfied  that  the  financial  responsibility,  character, reputation,
    18  integrity and general fitness of the applicant and of the owners,  part-
    19  ners  or  members  thereof, if the applicant be a partnership or associ-
    20  ation, and of the officers and directors, if the applicant be  a  corpo-
    21  ration,  are  such  as  to  command  the confidence of the public and to
    22  warrant the belief that the business for which  the  application  for  a
    23  license is filed will be operated lawfully, honestly and fairly.
    24    2.  At the time of making the application for a license, the applicant
    25  shall pay to the superintendent a fee as prescribed pursuant to  section
    26  eighteen-a of this chapter for each proposed location, for investigating
    27  the application.
    28    3.  In  addition to any other fee imposed on an applicant or licensee,
    29  every licensee shall pay to the superintendent the sums provided  to  be
    30  paid  under  the  provisions of section two hundred six of the financial
    31  services law.
    32    4. The license shall be for a period of two years as of the  first  of
    33  January  each  year, or such other date as determined by the superinten-
    34  dent by regulation.
    35    5. Each license shall plainly state the name of the licensee  and  the
    36  city  or  town  with  the  name of the street and number, if any, of the
    37  place where the business is to be  carried  on.  A  licensee  shall  not
    38  change  the location where the business of the licensee is to be carried
    39  on without first providing written notice  to  the  superintendent.  The
    40  relocation  notice  shall be in writing setting forth the reason for the
    41  relocation, and shall be accompanied by a relocation  investigation  fee
    42  to be determined pursuant to section eighteen-a of this chapter.
    43    6.  The  business  shall  at all times be conducted in the name of the
    44  licensee as it appears on the license and in no other name, including  a
    45  shortened or abbreviated version thereof.  The superintendent may permit
    46  affiliated  companies  to  be  under  a  single license and subject to a
    47  single examination as long as all of the affiliated company names are on
    48  the license.
    49    7. The license shall not be transferable nor assignable.
    50    8. The superintendent  may  participate  in  a  multi-state  licensing
    51  system  for  the sharing of regulatory information and for the licensing
    52  and application, by electronic or other means, of  entities  engaged  in
    53  the  business of consumer debt collection. The superintendent may estab-
    54  lish requirements for participation by an  applicant  in  a  multi-state
    55  licensing system which may vary from the provisions of this section. The
    56  superintendent  may require a background investigation of each applicant

        S. 666--B                           6

     1  for a consumer debt collector license by  means  of  fingerprint,  which
     2  shall  be submitted by all applicants simultaneously with an application
     3  and which the superintendent may submit  to  the  division  of  criminal
     4  justice  services  and the federal bureau of investigation for state and
     5  national criminal history record checks. If the applicant is a  partner-
     6  ship,  association,  corporation or other form of business organization,
     7  the superintendent may  require  a  background  investigation  for  each
     8  member  or  shareholder  holding more than five percent ownership, board
     9  director and principal officer  of  the  applicant  and  any  individual
    10  acting  as  a  manager  of  an  office location. The applicant shall pay
    11  directly to the multi-state licensing system any additional fees  relat-
    12  ing to participation in the multi-state licensing system.
    13    9.  The  superintendent  shall  issue  each  consumer debt collector a
    14  unique license number.
    15    10. The department shall  maintain  and  publish  a  registry  of  all
    16  licensed  consumer  debt  collectors, which shall list and identify, all
    17  licensed consumer debt collectors doing  business  in  this  state.  The
    18  department shall make the registry available on its website.
    19    11.  Each consumer debt collector engaged in collecting consumer debts
    20  shall communicate their license number upon the request  of  any  inter-
    21  ested  party.  Any advertisement,   letterhead, receipt or other printed
    22  matter of a licensee must contain the license  number  assigned  to  the
    23  licensee  by  the  department.  Such license number shall be clearly and
    24  conspicuously displayed in no less than a ten-point font.
    25    12. No person shall: (a) present, or attempt to present, as  their  or
    26  its own, the license number of another;
    27    (b)  knowingly give false evidence of a material nature to the depart-
    28  ment for the purpose of procuring a license;
    29    (c) falsely represent  themselves  to  be  a  licensed  consumer  debt
    30  collector;
    31    (d) use or attempt to use a license which has expired;
    32    (e) offer to perform or perform any collection of consumer debts with-
    33  out having a current license as is required under this article; or
    34    (f)  represent  in any manner that their or its license constitutes an
    35  endorsement of the quality of workmanship or competency of the  consumer
    36  debt collector.
    37    § 298. Surety bond required. 1. (a) A consumer debt collector shall be
    38  required to file and maintain in force a surety bond, issued by a domes-
    39  tic  insurer,  as  a  condition precedent to the issuance or renewal and
    40  maintenance of a license under this article.
    41    (b) The bond shall be for the benefit of creditors who obtain a  judg-
    42  ment  from a court of competent jurisdiction based on the failure of the
    43  consumer debt collector to remit money collected on account and owed  to
    44  the  creditor.    The  bond  shall  also  be for the benefit of consumer
    45  debtors or the attorney general seeking restitution for consumer debtors
    46  when such consumer debtor or the attorney general obtains judgment  from
    47  a  court  of competent jurisdiction based on a violation by the consumer
    48  debt collector of the federal Fair Debt Collection Practice Act  or  any
    49  other  New  York  law or federal law regulating consumer debt collection
    50  which is applicable to the consumer debt collector if such judgment  has
    51  not been paid within six months, except if the decision is under appeal.
    52    (c)  The bond shall be in a form prescribed by the superintendent in a
    53  sum based on the gross profit reported to the Internal  Revenue  Service
    54  for the previous year by such consumer debt collector as follows:
    55    (i)  ten thousand dollars for consumer debt collectors that reported a
    56  gross profit of less than two hundred fifty thousand dollars;

        S. 666--B                           7

     1    (ii) twenty-five thousand dollars for consumer  debt  collectors  that
     2  reported a gross profit of two hundred fifty thousand dollars or more;
     3    (iii)  fifty  thousand  dollars  for  consumer  debt  collectors  that
     4  reported a gross profit of five hundred thousand dollars or more;
     5    (iv) seventy-five thousand dollars for consumer debt  collectors  that
     6  reported a gross profit of seven hundred fifty thousand dollars or more;
     7    (v)  one  hundred  thousand  dollars for consumer debt collectors that
     8  reported a gross profit of one million dollars or more.
     9    (d) The bond shall be continuous in form and run concurrently with the
    10  original and each renewal license period unless terminated by the insur-
    11  ance company. An insurance  company  may  terminate  a  bond  and  avoid
    12  further  liability by filing a notice of termination with the department
    13  sixty days prior to the termination and at the  same  time  sending  the
    14  same notice to the consumer debt collector.
    15    2.  A license shall be automatically cancelled on the termination date
    16  of the bond unless either (a) a new bond is filed with the department to
    17  become effective at the termination date of the prior bond, or  (b)  the
    18  licensed entity provides the superintendent a refundable deposit in lieu
    19  of the bond while the consumer debt collector pursues a new bond.
    20    3.  If  a  license has been cancelled under this section, the consumer
    21  debt collector must file a new application to obtain a license and  will
    22  be considered a new applicant if it obtains a new bond.
    23    4.  For the purposes of this section the term "domestic insurer" shall
    24  have the same meaning as given in  section  one  hundred  seven  of  the
    25  insurance  law.    If  a bond required by this section is not reasonably
    26  available from a domestic  insurer  the  superintendent  may,  in  their
    27  discretion,  permit,  on a case by case basis or by order, consumer debt
    28  collectors to obtain the bond required by this section from  such  other
    29  entities  licensed  by the department as the superintendent deems appro-
    30  priate.
    31    § 299. Examination; books and records; reports. 1. For the purpose  of
    32  enforcing  the  provisions of this article and for ensuring the safe and
    33  sound operation of the consumer debt collector business, the superinten-
    34  dent may at any  time,  and  as  often  as  may  be  determined,  either
    35  personally or by a person duly appointed by the superintendent, investi-
    36  gate  the  loans,  business, business practices, and business methods of
    37  any consumer debt collector, and examine the books,  accounts,  records,
    38  and files used therein of every licensee.
    39    2.  The  superintendent  and  duly  designated representatives and law
    40  enforcement officials whose presence is requested by the  superintendent
    41  shall  have  free  access  to  the offices and place of business, books,
    42  accounts, papers, records, audio recordings, files, safes and vaults  of
    43  all  such  licensees  wherever  located.  The  superintendent shall have
    44  authority to require the attendance of and to  examine  under  oath  all
    45  persons  whomsoever  whose  testimony  may  be required relative to such
    46  consumer debts, including the purchase, sale and collection thereof,  as
    47  well as payment processing on such consumer debts, and related business.
    48    3. The superintendent may also address to a licensee, or the officers,
    49  employees  or  agents  thereof,  any  inquiry  in relation to its trans-
    50  actions, operations, or conditions, or any matter  connected  therewith.
    51  Every person so addressed shall reply in writing to such inquiry prompt-
    52  ly  and  truthfully,  and such reply shall be, if required by the super-
    53  intendent, subscribed by such individual, or by such officer or officers
    54  of a corporation, as the superintendent shall designate, and affirmed by
    55  them as true under the penalties of perjury.

        S. 666--B                           8

     1    4. Each licensee shall keep  and  use  in  its  business  such  books,
     2  accounts,  and  records  as  will enable the superintendent to determine
     3  whether such licensee is complying with the provisions of  this  article
     4  and  with the rules and regulations promulgated hereunder.  Every licen-
     5  see  shall  keep  recordings  of consumer collection calls and make such
     6  recordings available to the superintendent upon request.  Every licensee
     7  shall preserve such books, accounts, and  records,  for  at  least  five
     8  years  after making the final entry regarding a consumer debt. Preserva-
     9  tion of photographic reproduction thereof  or  records  in  photographic
    10  form, including an optical disk storage system and the use of electronic
    11  data  processing  equipment  that  provides  comparable records to those
    12  otherwise required and which are available for examination upon  request
    13  shall constitute compliance with the requirements of this section.
    14    5.  Each  licensee  shall  annually,  on or before April first, file a
    15  report with the superintendent giving such  information  as  the  super-
    16  intendent  may require concerning the business and operations during the
    17  preceding calendar year of each licensed place of business conducted  by
    18  such  licensee  within  the  state under authority of this article. Such
    19  report shall be subscribed and affirmed as true by  the  licensee  under
    20  the  penalties  of  perjury  and  shall be in the form prescribed by the
    21  superintendent.
    22    6. In addition to annual reports, the superintendent may require  such
    23  additional  regular or special reports as may be deemed necessary to the
    24  proper supervision of licensees  under  this  article.  Such  additional
    25  reports  shall be in the form prescribed by the superintendent and shall
    26  be subscribed and affirmed as true under the penalties of perjury.
    27    7. The expenses of every examination of the affairs of a consumer debt
    28  collector subject to this section shall be borne and paid by the  licen-
    29  see.
    30    § 300. Prohibited acts. 1. No consumer debt collector that is required
    31  to  be  licensed under this article shall engage in unfair, unconsciona-
    32  ble, deceptive, false, misleading, abusive, or unlawful  acts  or  prac-
    33  tices.
    34    2.  Without limiting the general application of the prohibited acts in
    35  subdivision one of this section, it shall be unlawful for  any  consumer
    36  debt collector to:
    37    (a)  engage in any act or practice which would be a material violation
    38  of the federal Fair Debt Collection Practices Act, any  other  New  York
    39  law  or  federal  law regulating consumer debt collection, or any act or
    40  practice which would be prohibited under section six hundred one of  the
    41  general  business  law  if  the  consumer debt collector was a principal
    42  creditor or their agent;
    43    (b) engage or retain the services of any person who, being required to
    44  be licensed under this article, does not have a valid license issued  by
    45  the department; or
    46    (c) cause any act to be done which violates this section.
    47    3. No consumer debt collector licensed under this article shall:
    48    (a)  without  the  prior  written  or recorded consent of the consumer
    49  debtor given directly to the creditor or consumer debt collector or  the
    50  express permission of a court of competent jurisdiction, a consumer debt
    51  collector  may not communicate with a consumer debtor in connection with
    52  the collection of any consumer debts:
    53    (i) at any unusual time or place or a time or  place  known  or  which
    54  should  be  known  to  be  inconvenient  to  the consumer debtor. In the
    55  absence of knowledge of circumstances to the contrary, a  consumer  debt
    56  collector shall assume that the convenient time for communicating with a

        S. 666--B                           9

     1  consumer  debtor  is  after  eight  o'clock antemeridian and before nine
     2  o'clock postmeridian, local time  at  the  consumer  debtor's  location.
     3  Unless  the  consumer  debtor  is  known to be in another time zone, the
     4  consumer  debt  collector  can  rely  on the local time of the area code
     5  dialed in determining the convenient time for communication;
     6    (ii) if the consumer debt  collector  knows  the  consumer  debtor  is
     7  represented  by  an  attorney with respect to such consumer debt and has
     8  knowledge of,  or  can  readily  ascertain,  such  attorney's  name  and
     9  address, unless the attorney fails to respond within a reasonable period
    10  of  time  to  a communication from the consumer debt collector or unless
    11  the attorney consents to direct communication with the consumer debtor;
    12    (iii) at a place known to be the consumer debtor's place of employment
    13  unless the consumer debtor is self-employed;
    14    (iv) more than two times by telephone in a  seven  day  period  unless
    15  returning a call made at the consumer debtor's request;
    16    (v) by voicemail on to any telephone that is known or which reasonably
    17  should  be  known  may  be  received  by someone other than the consumer
    18  debtor; or
    19    (vi) by means of electronic communications, including but not  limited
    20  to  SMS text message, messaging applications on mobile telephones, elec-
    21  tronic mail, Facebook, and  other  forms  of  social  media,  except  as
    22  authorized by 12 CFR Part 1006 or by the superintendent in regulations.
    23    (b) communicate with a consumer debtor by postcard;
    24    (c)  continue  communication with a consumer debtor after the consumer
    25  debt collector's first communication  if  the  consumer  debt  collector
    26  fails  to  send the consumer debtor a notice in writing within five days
    27  of that first communication, which such notice shall be  promulgated  by
    28  the superintendent;
    29    (d)  continue  to  communicate with a consumer debtor about a consumer
    30  debt that the consumer debtor disputes without  providing  the  consumer
    31  debtor with data or documents that verify the disputed consumer debt; or
    32    (e)  utilize  a  service  or  technology that intentionally causes the
    33  telephone network to indicate to the receiver of a call that the  origi-
    34  nator  of  the call is a station other than the true originating station
    35  for the purpose of collecting a consumer debt.
    36    § 301. Regulations; minimum standards.  The superintendent may promul-
    37  gate rules and regulations giving effect to the provisions of this arti-
    38  cle. Such rules and regulations may include but shall not be limited  to
    39  the  establishment  of minimum standards to be observed by consumer debt
    40  collectors acting within this state and further defining acts and  prac-
    41  tices  which  are  unfair, unconscionable, deceptive, false, misleading,
    42  abusive, or unlawful under section three hundred of this article.
    43    § 302. Application for acquisition  of  control  of  a  consumer  debt
    44  collector.   1. No person shall acquire control of a licensee under this
    45  article without the prior approval of the superintendent.
    46    2. Any person desirous of acquiring such control  shall  make  written
    47  application  to  the  superintendent,  such application shall be in such
    48  form and shall  contain  such  information,  including  the  information
    49  required  under section two hundred ninety-seven of this article, as the
    50  superintendent may require and such person, at the time of  making  such
    51  application if not licensed, shall pay to the superintendent an investi-
    52  gation fee as prescribed pursuant to section eighteen-a of this chapter.
    53    3. In determining whether to approve or deny an application under this
    54  section, the superintendent shall consider:
    55    (a)  whether  the financial responsibility, experience, character, and
    56  general fitness of the person seeking to acquire  control,  and  of  the

        S. 666--B                          10

     1  members  thereof  if such person be a partnership or association, and of
     2  the officers, directors and controlling  stockholders  thereof  if  such
     3  person  be  a  corporation, are such as to command the confidence of the
     4  community  and  to  warrant  belief  that  the business will be operated
     5  honestly, fairly, and efficiently within the purpose of this article;
     6    (b) the effect the acquisition may have on competition; and
     7    (c) whether the acquisition may be hazardous or prejudicial to consum-
     8  er debtors or creditors in this state.
     9    4. If no such application has been made prior to  the  acquisition  of
    10  control,  the license for each place of business maintained and operated
    11  by the licensee shall, at the discretion of the  superintendent,  become
    12  null  and  void and each such license shall be surrendered to the super-
    13  intendent.
    14    § 303. Suspension and revocation. 1. In addition to  any  other  power
    15  provided by law, the superintendent may suspend or revoke the license of
    16  a  consumer  debt  collector,  if  after notice and an opportunity to be
    17  heard, the superintendent finds that a consumer debt collector has:
    18    (a) committed any fraud, engaged in any dishonest activities  or  made
    19  any misrepresentation;
    20    (b)  materially  violated  any provisions of this chapter or any regu-
    21  lation issued pursuant thereto, or has materially violated any other law
    22  in the course of its or their dealings as a consumer debt collector;
    23    (c) made a false statement or material omission in the application for
    24  or renewal of a license under this article or  failed  to  give  a  true
    25  reply to a question in such application; or
    26    (d) demonstrated incompetency or untrustworthiness to act as a consum-
    27  er debt collector.
    28    2.  The department shall before revoking or suspending any license and
    29  at least fifteen  days prior to the date set for the hearing,  and  upon
    30  due notice to the complainant or  objector, notify in writing the holder
    31  of  such  license, of any charge made and shall afford  such licensee an
    32  opportunity to be heard in person or by counsel  in  reference  thereto.
    33  Such  written  notice  may  be  served personally to the licensee, or by
    34  certified mail to the last known business address of such licensee.
    35    § 304. Bad actors. 1. In addition to any other power provided by  law,
    36  the  superintendent  may  require  any  licensee to remove any director,
    37  officer or employee or to refrain from engaging or retaining  any  inde-
    38  pendent  contractor  or  service  provider  if  such  director, officer,
    39  employee, independent contractor or service provider has themselves  had
    40  a  license  under  this  chapter suspended or revoked, or has caused the
    41  licensee to violate any provision of this chapter or regulations promul-
    42  gated thereunder.
    43    2. No person that is the subject of an order under this section remov-
    44  ing them as a director, officer or employee  or  preventing  a  licensee
    45  from  engaging or retaining them as an independent contractor or service
    46  provider, shall become engaged with any licensee without  obtaining  the
    47  prior written approval of the superintendent. Nor shall such person fail
    48  to disclose that it is the subject of an order under this section to any
    49  licensee  for  which it is acting or seeking to act as a director, offi-
    50  cer, employee, independent contractor or service provider.
    51    3. Any consumer debt collector or entity claiming  to  be  a  consumer
    52  debt  collector that is  not licensed pursuant to this article and know-
    53  ingly conducts business involving  consumer  debt  collection  shall  be
    54  required  to  pay a civil penalty to the department of not more than the
    55  lesser of five hundred dollars per attempt to collect a consumer debt or

        S. 666--B                          11

     1  one hundred thousand dollars in total damages in violation of this arti-
     2  cle.
     3    § 305. Penalties. 1. In addition to such penalties as may otherwise be
     4  applicable  by law, including but not limited to the penalties available
     5  under section forty-four of this chapter, the superintendent may require
     6  a person operating as a consumer debt collector without a license to pay
     7  a civil penalty to the department a  sum  not  to  exceed  five  hundred
     8  dollars    per  attempt  to collect a consumer debt in violation of this
     9  article.
    10    2. Whenever it appears to the attorney general, either upon  complaint
    11  or  otherwise,  that  any person has engaged in any of the acts or prac-
    12  tices stated to be unlawful under this article, the attorney general may
    13  bring an action or special proceeding in the name and on behalf  of  the
    14  people of the state of New York to enjoin any violation of this article,
    15  to  obtain  restitution  of  any moneys or property obtained directly or
    16  indirectly by any such violation, to obtain disgorgement of any  profits
    17  obtained  directly  or  indirectly  by any such violation, and to obtain
    18  civil penalties of not more than the lesser of five hundred dollars  per
    19  attempt  to  collect  a consumer debt or one hundred thousand dollars in
    20  total damages in violation of this article.
    21    3. Nothing in this article shall limit  any  statutory  or  common-law
    22  right  of  any person to   bring any action in any court for any act, or
    23  the right of the state to punish any person for   any violation  of  any
    24  law.
    25    §  2.  Subdivision  10 of section 36 of the banking law, as amended by
    26  section 2 of part L of chapter 58 of the laws of  2019,  is  amended  to
    27  read as follows:
    28    10. All reports of examinations and investigations, correspondence and
    29  memoranda  concerning  or  arising  out of such examination and investi-
    30  gations, including any duly authenticated copy or copies thereof in  the
    31  possession  of  any  banking  organization,  bank holding company or any
    32  subsidiary thereof (as such terms "bank holding  company"  and  "subsid-
    33  iary"  are  defined in article three-A of this chapter), any corporation
    34  or any other entity affiliated with a banking  organization  within  the
    35  meaning  of  subdivision six of this section and any non-banking subsid-
    36  iary of a corporation or any other entity which is  an  affiliate  of  a
    37  banking  organization  within  the  meaning of subdivision six-a of this
    38  section, foreign banking corporation, licensed lender,  licensed  casher
    39  of   checks,  licensed  mortgage  banker,  registered  mortgage  broker,
    40  licensed mortgage  loan  originator,  licensed  sales  finance  company,
    41  registered  mortgage  loan  servicer,  licensed  student  loan servicer,
    42  licensed insurance  premium  finance  agency,  licensed  transmitter  of
    43  money,  licensed  budget  planner, licensed consumer debt collector, any
    44  other person or entity subject to supervision under this chapter, or the
    45  financial services law or the insurance law, or the department, shall be
    46  confidential communications, shall not be subject to subpoena and  shall
    47  not  be  made  public unless, in the judgment of the superintendent, the
    48  ends of justice and the public advantage will be subserved by the publi-
    49  cation thereof, in which event the superintendent may publish or author-
    50  ize the publication of a copy of any such report or any part thereof  in
    51  such  manner  as  may  be deemed proper or unless such laws specifically
    52  authorize  such  disclosure.  For  the  purposes  of  this  subdivision,
    53  "reports  of examinations and investigations, and any correspondence and
    54  memoranda concerning or arising out of such  examinations  and  investi-
    55  gations", includes any such materials of a bank, insurance or securities
    56  regulatory  agency or any unit of the federal government or that of this

        S. 666--B                          12

     1  state any other state or  that  of  any  foreign  government  which  are
     2  considered  confidential  by  such  agency  or unit and which are in the
     3  possession of the department or which are otherwise confidential materi-
     4  als that have been shared by the department with any such agency or unit
     5  and are in the possession of such agency or unit.
     6    §  3. Paragraph (a) of subdivision 1 of section 44 of the banking law,
     7  as amended by section 4 of part L of chapter 58 of the laws of 2019,  is
     8  amended to read as follows:
     9    (a) Without limiting any power granted to the superintendent under any
    10  other provision of this chapter, the superintendent may, in a proceeding
    11  after  notice  and a hearing, require any safe deposit company, licensed
    12  lender, licensed casher  of  checks,  licensed  sales  finance  company,
    13  licensed  insurance  premium  finance  agency,  licensed  transmitter of
    14  money, licensed mortgage banker, licensed student loan servicer,  regis-
    15  tered  mortgage  broker,  licensed  mortgage loan originator, registered
    16  mortgage loan servicer, licensed consumer  debt  collector  or  licensed
    17  budget  planner  to  pay  to  the people of this state a penalty for any
    18  violation of this chapter, any regulation  promulgated  thereunder,  any
    19  final  or temporary order issued pursuant to section thirty-nine of this
    20  article, any condition imposed  in  writing  by  the  superintendent  in
    21  connection  with the grant of any application or request, or any written
    22  agreement entered into with the superintendent.
    23    § 4. The opening paragraph of subdivision (a) of section 3218  of  the
    24  civil  practice  law and rules, as amended by chapter 311 of the laws of
    25  1963, is amended to read as follows:
    26    Except as provided in section thirty-two hundred one of  this  article
    27  and  subdivision  (e)  of  this section, a judgment by confession may be
    28  entered, without an action, either for money due or to become due, or to
    29  secure the plaintiff against a contingent liability  in  behalf  of  the
    30  defendant, or both, upon an affidavit executed by the defendant;
    31    §  5.  Section  3218 of the civil practice law and rules is amended by
    32  adding a new subdivision (e) to read as follows:
    33    (e) Prohibition on certain judgments by confession. 1. No judgment  of
    34  confession  may be entered on: (i) any amount due from one or more indi-
    35  viduals for personal, family, household, consumer, investment or non-bu-
    36  siness purposes;
    37    (ii) any amount under two hundred fifty thousand dollars due from  any
    38  person for any purpose; or
    39    (iii) any amount due from any person that either: (A) is currently not
    40  a resident of the state, (B) was not a resident of the state at the time
    41  the  affidavit  authorizing  the entry of the judgment of confession was
    42  executed, or (C) if not a natural person, does not have a place of busi-
    43  ness in the state or did not have a place of business in  the  state  at
    44  the  time  the  affidavit  authorizing  the  entry  of  the  judgment of
    45  confession was executed.
    46    2. Paragraph one of this subdivision shall not apply to a judgment  by
    47  confession  entered  or  sought  to  be entered by the state, a domestic
    48  municipal corporation or any public officer  acting  in  their  official
    49  capacity.
    50    §  6.  The  civil  practice  law  and rules is amended by adding a new
    51  section 5022 to read as follows:
    52    § 5022. Judgments obtained from unlicensed consumer  debt  collectors.
    53  Any  judgment  obtained against a consumer debtor by, or on behalf of, a
    54  consumer debt collector acting without a license from the superintendent
    55  of the department of financial services, when such license is  required,

        S. 666--B                          13

     1  in violation of section two hundred ninety-six of the banking law, shall
     2  be null and void.
     3    § 7. This act shall take effect on the one hundred eightieth day after
     4  it shall have become a law; provided, however that sections one, two and
     5  three of this act shall take effect January 1, 2026.  The superintendent
     6  of  financial  services  shall  allow  any consumer debt collector which
     7  submits an application prior to January 1, 2026 to operate  pending  the
     8  approval or denial of the application.  Effective immediately, the addi-
     9  tion,  amendment  and/or  repeal of any rule or regulation necessary for
    10  the implementation of this act on its effective date are  authorized  to
    11  be  made and completed on or before such effective date.  This act shall
    12  not affect the validity of any civil actions or  arbitrations  commenced
    13  or judgments entered prior to January 1, 2026.
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