Bill Text: NY A03125 | 2023-2024 | General Assembly | Amended

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Bill Title: Provides that every public utility shall provide the commissioner of public service an affidavit annually, that no call centers or other facilities providing customer service have been closed without notice and hearing before the commission; makes related provisions.

Spectrum: Partisan Bill (Democrat 7-0)

Status: (Passed) 2023-10-25 - approval memo.15 [A03125 Detail]

Download: New_York-2023-A03125-Amended.html

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                STATE OF NEW YORK
        ________________________________________________________________________

                                         3125--A

                               2023-2024 Regular Sessions

                   IN ASSEMBLY

                                    February 2, 2023
                                       ___________

        Introduced  by  M. of A. MAGNARELLI, GUNTHER, GLICK, DINOWITZ, O'DONNELL
          -- read once and referred to the Committee on  Corporations,  Authori-
          ties  and  Commissions  -- committee discharged, bill amended, ordered
          reprinted as amended and recommitted to said committee

        AN ACT to amend the public service law,  in  relation  to  certain  call
          centers

          The  People of the State of New York, represented in Senate and Assem-
        bly, do enact as follows:

     1    Section 1. Subdivision 13 of section 65 of the public service  law  is
     2  amended by adding a new subparagraph (d) to read as follows:
     3    (d)  Every  public  utility  under  this subdivision shall provide the
     4  commissioner an affidavit, annually,  that  no  call  centers  or  other
     5  facilities  providing  customer assistance set forth in paragraph (a) of
     6  this subdivision have been closed without notice and hearing before  the
     7  commission  and that the utility has not relocated such customer assist-
     8  ance to another area of New York state or  outside  of  New  York  state
     9  without notice and hearing before the commission. The affidavit shall be
    10  submitted  in  such form and at such times and shall contain information
    11  as the commissioner, by rule or regulation, may prescribe.
    12    § 2. This act shall take effect on the thirtieth day  after  it  shall
    13  have become a law.




         EXPLANATION--Matter in italics (underscored) is new; matter in brackets
                              [ ] is old law to be omitted.
                                                                   LBD07662-02-3