Bill Text: HI HR20 | 2018 | Regular Session | Introduced

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Bill Title: Urging Hawaiian Airlines To Cease Outsourcing Call Center Operations To The Philippines And To Return These Operations To Hawaii.

Spectrum: Partisan Bill (Republican 1-0)

Status: (Introduced - Dead) 2018-02-08 - Referred to EDB, referral sheet 19 [HR20 Detail]

Download: Hawaii-2018-HR20-Introduced.html

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HOUSE OF REPRESENTATIVES	H.R. NO.	20
TWENTY-NINTH LEGISLATURE, 2018
STATE OF HAWAII

HOUSE RESOLUTION

 

 

URGING HAWAIIAN AIRLINES TO cease outsourcing call center operations to the philippines and TO return these operations to hawaii.

 

 

     WHEREAS, in 2017, Hawaiian Airlines carried roughly 11,500,000 passengers and set new records for fourth quarter and full-year revenue in 2017, with revenue rising by ten percent from 2016; and

 

     WHEREAS, according to the 2016 State of Hawaii Data Book, the average regular fare ticket price in 2016 for interisland flights on Hawaiian Airlines was $182.40; and

 

     WHEREAS, Hawaiian Airlines has been outsourcing its reservations call center operations to the Philippines since 2007; and

 

     WHEREAS, international outsourcing draws jobs and income away from the State and thus increases unemployment, deprives Hawaii residents of job opportunities, and erodes state and county revenues; now, therefore,

 

     BE IT RESOLVED by the House of Representatives of the Twenty-ninth Legislature of the State of Hawaii, Regular Session of 2018, that Hawaiian Airlines is urged to cease outsourcing reservation call center operations to the Philippines and to return these operations to Hawaii; and

 

     BE IT FURTHER RESOLVED that a certified copy of this Resolution be transmitted to the Chief Executive Officer of Hawaiian Airlines, Inc.

 

 

 

OFFERED BY:

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Report Title: 

Outsourcing; Hawaiian Airlines