Bill Text: NY S07882 | 2013-2014 | General Assembly | Introduced
Bill Title: Relates to insurance coverage for diagnosis and treatment of substance use disorder benefits; creates a workgroup to study and make recommendations on improving access to and the availability of chemical dependency or substance use disorder treatment services.
Spectrum: Partisan Bill (Republican 2-0)
Status: (Introduced - Dead) 2014-06-16 - REFERRED TO RULES [S07882 Detail]
Download: New_York-2013-S07882-Introduced.html
S T A T E O F N E W Y O R K ________________________________________________________________________ 7882 I N S E N A T E June 16, 2014 ___________ Introduced by Sens. SEWARD, HANNON -- read twice and ordered printed, and when printed to be committed to the Committee on Rules AN ACT to amend the insurance law and the public health law, in relation to requiring health insurance coverage for diagnosis and treatment of substance use disorder treatment services and creating a workgroup to study and make recommendations THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM- BLY, DO ENACT AS FOLLOWS: 1 Section 1. Subsection (i) of section 3216 of the insurance law is 2 amended by adding a new paragraph 30 to read as follows: 3 (30) (A) EVERY POLICY THAT PROVIDES MEDICAL, MAJOR-MEDICAL OR SIMILAR 4 COMPREHENSIVE-TYPE COVERAGE SHALL INCLUDE COVERAGE FOR DIAGNOSIS AND 5 TREATMENT OF SUBSTANCE USE DISORDER BENEFITS PURSUANT TO THE FEDERAL 6 PAUL WELLSTONE AND PETE DOMENICI MENTAL HEALTH PARITY AND ADDICTION 7 EQUITY ACT OF 2008, AS AMENDED, OR OTHER APPLICABLE FEDERAL AND STATE 8 STATUTES AND RULES AND REGULATIONS PROMULGATED THERETO WHICH REQUIRE 9 PARITY BETWEEN MENTAL HEALTH OR SUBSTANCE USE DISORDER BENEFITS AND 10 MEDICAL/SURGICAL BENEFITS WITH RESPECT TO FINANCIAL REQUIREMENTS AND 11 TREATMENT OR WHICH REQUIRE COVERAGE OF SUCH TREATMENT, WHICHEVER 12 PROVIDES A BENEFIT THAT IS MORE ADVANTAGEOUS TO THE POLICYHOLDER AS 13 DETERMINED BY THE SUPERINTENDENT. SUCH COVERAGE SHALL INCLUDE BOTH INPA- 14 TIENT AND OUTPATIENT TREATMENT, INCLUDING DETOXIFICATION AND REHABILI- 15 TATION SERVICES. 16 (B) IN THE EVENT OF AN ADVERSE DETERMINATION FOR SUBSTANCE USE DISOR- 17 DER TREATMENT SERVICES, THE HEALTH PLAN SHALL CONTINUE TO PROVIDE COVER- 18 AGE AND REIMBURSE FOR ALL SUCH SERVICES UNTIL THE INSURED HAS EXHAUSTED 19 ALL APPEALS, BOTH INTERNAL AND EXTERNAL, OR OTHERWISE NOTIFIES THE 20 HEALTH PLAN IN WRITING THAT HE OR SHE HAS DECIDED TO NOT MOVE FORWARD 21 WITH THE APPEALS PROCESS. THE HEALTH PLAN SHALL ENSURE THAT AN INSURED 22 SHALL NOT INCUR ANY GREATER OUT-OF-POCKET COSTS FOR SUBSTANCE USE DISOR- 23 DER TREATMENT SERVICES RENDERED WHILE THE PROVIDER IS APPEALING AN 24 ADVERSE DETERMINATION FOR SUCH SERVICES THAN THE INSURED WOULD HAVE 25 INCURRED IF SUCH SERVICES WERE APPROVED BY THE UTILIZATION REVIEW AGENT. EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets [ ] is old law to be omitted. LBD15361-11-4 S. 7882 2 1 S 2. Subsection (l) of section 3221 of the insurance law is amended by 2 adding a new paragraph 19 to read as follows: 3 (19) (A) EVERY GROUP OR BLANKET POLICY DELIVERED OR ISSUED FOR DELIV- 4 ERY IN THIS STATE WHICH PROVIDES MAJOR MEDICAL OR SIMILAR COMPREHEN- 5 SIVE-TYPE COVERAGE SHALL INCLUDE SPECIFIC COVERAGE FOR DIAGNOSIS AND 6 TREATMENT OF SUBSTANCE USE DISORDER BENEFITS PURSUANT TO THE FEDERAL 7 PAUL WELLSTONE AND PETE DOMENICI MENTAL HEALTH PARITY AND ADDICTION 8 EQUITY ACT OF 2008, AS AMENDED, OR OTHER APPLICABLE FEDERAL AND STATE 9 STATUTES AND RULES AND REGULATIONS PROMULGATED THERETO WHICH REQUIRE 10 PARITY BETWEEN MENTAL HEALTH OR SUBSTANCE USE DISORDER BENEFITS AND 11 MEDICAL/SURGICAL BENEFITS WITH RESPECT TO FINANCIAL REQUIREMENTS AND 12 TREATMENT OR WHICH REQUIRE COVERAGE OF SUCH TREATMENT, WHICHEVER 13 PROVIDES A BENEFIT THAT IS MORE ADVANTAGEOUS TO THE POLICYHOLDER AS 14 DETERMINED BY THE SUPERINTENDENT. SUCH COVERAGE SHALL INCLUDE BOTH INPA- 15 TIENT AND OUTPATIENT TREATMENT, INCLUDING DETOXIFICATION AND REHABILI- 16 TATION SERVICES. 17 (B) IN THE EVENT OF AN ADVERSE DETERMINATION FOR CHEMICAL DEPENDENCE 18 OR SUBSTANCE USE DISORDER TREATMENT SERVICES, THE HEALTH PLAN SHALL 19 CONTINUE TO PROVIDE COVERAGE AND REIMBURSE FOR ALL SUCH SERVICES UNTIL 20 THE INSURED HAS EXHAUSTED ALL APPEALS, BOTH INTERNAL AND EXTERNAL, OR 21 OTHERWISE NOTIFIES THE HEALTH PLAN IN WRITING THAT HE OR SHE HAS DECIDED 22 TO NOT MOVE FORWARD WITH THE APPEALS PROCESS. THE HEALTH PLAN SHALL 23 ENSURE THAT AN INSURED SHALL NOT INCUR ANY GREATER OUT-OF-POCKET COSTS 24 FOR SUBSTANCE USE DISORDER TREATMENT SERVICES RENDERED WHILE THE PROVID- 25 ER IS APPEALING AN ADVERSE DETERMINATION FOR SUCH SERVICES THAN THE 26 INSURED WOULD HAVE INCURRED IF SUCH SERVICES WERE APPROVED BY THE UTILI- 27 ZATION REVIEW AGENT. 28 S 3. Section 4303 of the insurance law is amended by adding a new 29 subsection (oo) to read as follows: 30 (OO) (1) A MEDICAL EXPENSE INDEMNITY CORPORATION, A HOSPITAL SERVICE 31 CORPORATION OR A HEALTH SERVICE CORPORATION WHICH PROVIDES MAJOR MEDICAL 32 OR SIMILAR COMPREHENSIVE-TYPE COVERAGE SHALL INCLUDE SPECIFIC COVERAGE 33 FOR DIAGNOSIS AND TREATMENT OF SUBSTANCE USE DISORDER BENEFITS PURSUANT 34 TO THE FEDERAL PAUL WELLSTONE AND PETE DOMENICI MENTAL HEALTH PARITY AND 35 ADDICTION EQUITY ACT OF 2008, AS AMENDED, OR OTHER APPLICABLE FEDERAL 36 AND STATE STATUTES AND RULES AND REGULATIONS PROMULGATED THERETO WHICH 37 REQUIRE PARITY BETWEEN MENTAL HEALTH OR SUBSTANCE USE DISORDER BENEFITS 38 AND MEDICAL/SURGICAL BENEFITS WITH RESPECT TO FINANCIAL REQUIREMENTS AND 39 TREATMENT OR WHICH REQUIRE COVERAGE OF SUCH TREATMENT, WHICHEVER 40 PROVIDES A BENEFIT THAT IS MORE ADVANTAGEOUS TO THE POLICYHOLDER AS 41 DETERMINED BY THE SUPERINTENDENT. SUCH COVERAGE SHALL INCLUDE BOTH INPA- 42 TIENT AND OUTPATIENT TREATMENT, INCLUDING DETOXIFICATION AND REHABILI- 43 TATION SERVICES. 44 (2) IN THE EVENT OF AN ADVERSE DETERMINATION FOR CHEMICAL DEPENDENCE 45 OR SUBSTANCE USE DISORDER TREATMENT SERVICES, THE HEALTH PLAN SHALL 46 CONTINUE TO PROVIDE COVERAGE AND REIMBURSE FOR ALL SUCH SERVICES UNTIL 47 THE INSURED HAS EXHAUSTED ALL APPEALS, BOTH INTERNAL AND EXTERNAL, OR 48 OTHERWISE NOTIFIES THE HEALTH PLAN IN WRITING THAT HE OR SHE HAS DECIDED 49 TO NOT MOVE FORWARD WITH THE APPEALS PROCESS. THE HEALTH PLAN SHALL 50 ENSURE THAT AN INSURED SHALL NOT INCUR ANY GREATER OUT-OF POCKET COSTS 51 FOR SUBSTANCE USE DISORDER TREATMENT SERVICES RENDERED WHILE THE PROVID- 52 ER IS APPEALING AN ADVERSE DETERMINATION FOR SUCH SERVICES THAN THE 53 INSURED WOULD HAVE INCURRED IF SUCH SERVICES WERE APPROVED BY THE UTILI- 54 ZATION REVIEW AGENT. 55 S 4. Section 4902 of the insurance law is amended by adding two new 56 subsections (c) and (d) to read as follows: S. 7882 3 1 (C) I. WHEN CONDUCTING A UTILIZATION REVIEW FOR PURPOSES OF DETERMIN- 2 ING HEALTH CARE COVERAGE FOR CHEMICAL DEPENDENCE OR SUBSTANCE USE DISOR- 3 DERS, A UTILIZATION REVIEW AGENT SHALL BE A HEALTH CARE PROVIDER WHO 4 SPECIALIZES IN BEHAVIORAL HEALTH AND WHO HAS EXPERIENCE IN THE DELIVERY 5 OF CHEMICAL DEPENDENCE OR SUBSTANCE USE DISORDER COURSES OF TREATMENT TO 6 SUPERVISE AND OVERSEE THE MEDICAL MANAGEMENT DECISIONS RELATING TO SUCH 7 TREATMENT. 8 II. A UTILIZATION REVIEW AGENT SHALL UTILIZE RECOGNIZED EVIDENCE-BASED 9 AND PEER REVIEWED CLINICAL REVIEW CRITERIA THAT IS APPROPRIATE TO THE 10 AGE OF THE PATIENT AND IS DEEMED APPROPRIATE AND APPROVED FOR SUCH USE 11 BY THE COMMISSIONER OF THE OFFICE OF ALCOHOLISM AND SUBSTANCE ABUSE 12 SERVICES IN CONSULTATION WITH THE COMMISSIONER OF HEALTH AND THE SUPER- 13 INTENDENT. 14 III. THE OFFICE OF ALCOHOLISM AND SUBSTANCE ABUSE SERVICES IN CONSUL- 15 TATION WITH THE COMMISSIONER OF HEALTH AND THE SUPERINTENDENT SHALL 16 APPROVE A RECOGNIZED EVIDENCE-BASED AND PEER REVIEWED CLINICAL REVIEW 17 CRITERIA, IN ADDITION TO ANY OTHER APPROVED EVIDENCE-BASED AND PEER 18 REVIEWED CLINICAL REVIEW CRITERIA. 19 (D) WHERE AN INSURED'S HEALTHCARE PROVIDER BELIEVES AN IMMEDIATE 20 APPEAL OF AN ADVERSE DETERMINATION FOR TREATMENT RELATING TO CHEMICAL 21 DEPENDENCE OR SUBSTANCE USE DISORDER IS WARRANTED, ALL INTERNAL APPEALS 22 SHALL BE CONDUCTED ON AN EXPEDITED BASIS AS SET FORTH IN SUBSECTION (B) 23 OF SECTION FOUR THOUSAND NINE HUNDRED FOUR OF THIS ARTICLE. WHERE AN 24 INSURED'S HEALTH CARE PROVIDER DETERMINES THAT A DELAY IN PROVIDING 25 CHEMICAL DEPENDENCE OR SUBSTANCE USE DISORDER TREATMENT WOULD POSE A 26 SERIOUS THREAT TO THE HEALTH OR SAFETY OF THE INSURED, EXTERNAL APPEALS 27 OF UTILIZATION REVIEW DETERMINATION WILL BE CONDUCTED ON AN EXPEDITED 28 BASIS AS SET FORTH IN PARAGRAPH THREE OF SUBSECTION (B) OF SECTION FOUR 29 THOUSAND NINE HUNDRED FOURTEEN OF THIS ARTICLE. 30 S 5. Subsection (c) of section 4903 of the insurance law, as amended 31 by chapter 237 of the laws of 2009, is amended to read as follows: 32 (c) A utilization review agent shall make a determination involving 33 continued or extended health care services, additional services for an 34 insured undergoing a course of continued treatment prescribed by a 35 health care provider, REQUESTS FOR TREATMENT FOR CHEMICAL DEPENDENCE OR 36 SUBSTANCE USE DISORDER, or home health care services following an inpa- 37 tient hospital admission, and shall provide notice of such determination 38 to the insured or the insured's designee, which may be satisfied by 39 notice to the insured's health care provider, by telephone and in writ- 40 ing within one business day of receipt of the necessary information 41 except, with respect to home health care services following an inpatient 42 hospital admission OR REQUESTS FOR TREATMENT FOR CHEMICAL DEPENDENCE OR 43 SUBSTANCE USE DISORDER, within seventy-two hours of receipt of the 44 necessary information when the day subsequent to the request falls on a 45 weekend or holiday. Notification of continued or extended services shall 46 include the number of extended services approved, the new total of 47 approved services, the date of onset of services and the next review 48 date. Provided that a request for home health care services and all 49 necessary information is submitted to the utilization review agent prior 50 to discharge from an inpatient hospital admission pursuant to this 51 subsection, a utilization review agent shall not deny, on the basis of 52 medical necessity or lack of prior authorization, coverage for home 53 health care services while a determination by the utilization review 54 agent is pending. PROVIDED THAT A REQUEST FOR TREATMENT FOR CHEMICAL 55 DEPENDENCE OR SUBSTANCE USE DISORDER AND ALL NECESSARY INFORMATION IS 56 SUBMITTED TO THE UTILIZATION REVIEW AGENT PURSUANT TO THIS SUBSECTION, A S. 7882 4 1 UTILIZATION REVIEW AGENT SHALL NOT DENY, ON THE BASIS OF MEDICAL NECES- 2 SITY OR LACK OF PRIOR AUTHORIZATION, COVERAGE FOR CHEMICAL DEPENDENCE OR 3 SUBSTANCE USE DISORDER TREATMENT WHILE A DETERMINATION BY THE UTILIZA- 4 TION REVIEW AGENT IS PENDING. PROVIDED THAT UPON ADMISSION TO INPATIENT 5 AND RESIDENTIAL TREATMENT FOR CHEMICAL DEPENDENCY OR SUBSTANCE USE 6 DISORDER, THE UTILIZATION REVIEW AGENT SHALL NOT DENY, ON THE BASIS OF 7 MEDICAL NECESSITY OR LACK OF PRIOR AUTHORIZATION, WHEN NOTICE OF ADMIS- 8 SION FOR PURPOSES OF CARE COORDINATION WAS PROVIDED TO THE UTILIZATION 9 REVIEW AGENT WITHIN TWENTY-FOUR HOURS OF AN ADMISSION; AND A REQUEST FOR 10 TREATMENT FOR CHEMICAL DEPENDENCE OR SUBSTANCE USE DISORDER AND ALL 11 NECESSARY INFORMATION IS SUBMITTED TO THE UTILIZATION REVIEW AGENT 12 PURSUANT TO THIS SUBSECTION. 13 S 6. Subsection (b) of section 4904 of the insurance law, as amended 14 by chapter 237 of the laws of 2009, is amended to read as follows: 15 (b) A utilization review agent shall establish an expedited appeal 16 process for appeal of an adverse determination involving (1) continued 17 or extended health care services, procedures or treatments or additional 18 services for an insured undergoing a course of continued treatment 19 prescribed by a health care provider or home health care services 20 following discharge from an inpatient hospital admission pursuant to 21 subsection (c) of section four thousand nine hundred three of this arti- 22 cle or (2) an adverse determination in which the health care provider 23 believes an immediate appeal is warranted except any retrospective 24 determination. Such process shall include mechanisms which facilitate 25 resolution of the appeal including but not limited to the sharing of 26 information from the insured's health care provider and the utilization 27 review agent by telephonic means or by facsimile. The utilization review 28 agent shall provide reasonable access to its clinical peer reviewer 29 within one business day of receiving notice of the taking of an expe- 30 dited appeal. Expedited appeals shall be determined within two business 31 days of receipt of necessary information to conduct such appeal. Expe- 32 dited appeals which do not result in a resolution satisfactory to the 33 appealing party may be further appealed through the standard appeal 34 process, or through the external appeal process pursuant to section four 35 thousand nine hundred fourteen of this article as applicable. PROVIDED 36 THAT THE INSURED OR THE INSURED'S HEALTH CARE PROVIDER NOTIFIES THE 37 UTILIZATION REVIEW AGENT OF ITS INTENT TO FILE AN EXTERNAL APPEAL IMME- 38 DIATELY UPON RECEIPT OF AN APPEAL DETERMINATION AND A REQUEST FOR AN 39 EXPEDITED EXTERNAL APPEAL FOR TREATMENT OF CHEMICAL DEPENDENCE OR 40 SUBSTANCE USE DISORDER AND ALL NECESSARY INFORMATION IS SUBMITTED WITHIN 41 TWENTY-FOUR HOURS OF RECEIPT OF AN APPEAL DETERMINATION, A UTILIZATION 42 REVIEW AGENT SHALL NOT DENY, ON THE BASIS OF MEDICAL NECESSITY OR LACK 43 OF PRIOR AUTHORIZATION, COVERAGE FOR SUCH TREATMENT WHILE A DETERMI- 44 NATION BY THE EXTERNAL REVIEW AGENT IS PENDING. 45 S 7. Section 4902 of the public health law is amended by adding two 46 new subdivisions 3 and 4 to read as follows: 47 3. I. WHEN CONDUCTING A UTILIZATION REVIEW FOR PURPOSES OF DETERMINING 48 HEALTH CARE COVERAGE FOR CHEMICAL DEPENDENCE OR SUBSTANCE USE DISORDERS, 49 A UTILIZATION REVIEW AGENT SHALL BE A HEALTH CARE PROVIDER WHO SPECIAL- 50 IZES IN BEHAVIORAL HEALTH AND WHO HAS EXPERIENCE IN THE DELIVERY OF 51 CHEMICAL DEPENDENCE OR SUBSTANCE USE DISORDER COURSES OF TREATMENT TO 52 SUPERVISE AND OVERSEE THE MEDICAL MANAGEMENT DECISIONS RELATING TO SUCH 53 TREATMENT. 54 II. A UTILIZATION REVIEW AGENT SHALL UTILIZE RECOGNIZED EVIDENCE-BASED 55 AND PEER REVIEWED CLINICAL REVIEW CRITERIA THAT IS APPROPRIATE TO THE 56 AGE OF THE PATIENT AND IS DEEMED APPROPRIATE AND APPROVED FOR SUCH USE S. 7882 5 1 BY THE COMMISSIONER OF THE OFFICE OF ALCOHOLISM AND SUBSTANCE ABUSE 2 SERVICES IN CONSULTATION WITH THE COMMISSIONER AND THE SUPERINTENDENT OF 3 FINANCIAL SERVICES. 4 III. THE OFFICE OF ALCOHOLISM AND SUBSTANCE ABUSE SERVICES IN CONSUL- 5 TATION WITH THE COMMISSIONER AND THE SUPERINTENDENT OF FINANCIAL 6 SERVICES SHALL APPROVE A RECOGNIZED EVIDENCE-BASED AND PEER REVIEWED 7 CLINICAL REVIEW CRITERIA, IN ADDITION TO ANY OTHER APPROVED 8 EVIDENCE-BASED AND PEER REVIEWED CLINICAL REVIEW CRITERIA. 9 4. WHERE AN INSURED'S HEALTHCARE PROVIDER BELIEVES AN IMMEDIATE APPEAL 10 OF AN ADVERSE DETERMINATION FOR TREATMENT RELATING TO CHEMICAL DEPEND- 11 ENCE OR SUBSTANCE USE DISORDER IS WARRANTED, ALL INTERNAL APPEALS SHALL 12 BE CONDUCTED ON AN EXPEDITED BASIS AS SET FORTH IN SUBSECTION (B) OF 13 SECTION FOUR THOUSAND NINE HUNDRED FOUR OF THIS TITLE. WHERE AN 14 ENROLLEE'S HEALTH CARE PROVIDER DETERMINES THAT A DELAY IN PROVIDING 15 CHEMICAL DEPENDENCE OR SUBSTANCE USE DISORDER TREATMENT WOULD POSE A 16 SERIOUS THREAT TO THE HEALTH OR SAFETY OF THE ENROLLEE, EXTERNAL APPEALS 17 OF UTILIZATION REVIEW DETERMINATIONS WILL BE CONDUCTED ON AN EXPEDITED 18 BASIS AS SET FORTH IN PARAGRAPH (C) OF SUBDIVISION TWO OF SECTION FOUR 19 THOUSAND NINE HUNDRED FOURTEEN OF THIS ARTICLE. 20 S 8. Subdivision 3 of section 4903 of the public health law, as 21 amended by chapter 237 of the laws of 2009, is amended to read as 22 follows: 23 3. A utilization review agent shall make a determination involving 24 continued or extended health care services, additional services for an 25 enrollee undergoing a course of continued treatment prescribed by a 26 health care provider, REQUESTS FOR TREATMENT FOR CHEMICAL DEPENDENCE OR 27 SUBSTANCE USE DISORDER, or home health care services following an inpa- 28 tient hospital admission, and shall provide notice of such determination 29 to the enrollee or the enrollee's designee, which may be satisfied by 30 notice to the enrollee's health care provider, by telephone and in writ- 31 ing within one business day of receipt of the necessary information 32 except, with respect to home health care services following an inpatient 33 hospital admission, OR REQUESTS FOR TREATMENT FOR CHEMICAL DEPENDENCE OR 34 SUBSTANCE USE DISORDER, within seventy-two hours of receipt of the 35 necessary information when the day subsequent to the request falls on a 36 weekend or holiday. Notification of continued or extended services shall 37 include the number of extended services approved, the new total of 38 approved services, the date of onset of services and the next review 39 date. Provided that a request for home health care services and all 40 necessary information is submitted to the utilization review agent prior 41 to discharge from an inpatient hospital admission pursuant to this 42 subdivision, a utilization review agent shall not deny, on the basis of 43 medical necessity or lack of prior authorization, coverage for home 44 health care services while a determination by the utilization review 45 agent is pending. PROVIDED THAT A REQUEST FOR TREATMENT FOR CHEMICAL 46 DEPENDENCE OR SUBSTANCE USE DISORDER AND ALL NECESSARY INFORMATION IS 47 SUBMITTED TO THE UTILIZATION REVIEW AGENT PURSUANT TO THIS SUBDIVISION, 48 A UTILIZATION REVIEW AGENT SHALL NOT DENY, ON THE BASIS OF MEDICAL 49 NECESSITY OR LACK OF PRIOR AUTHORIZATION, COVERAGE FOR CHEMICAL DEPEND- 50 ENCE OR SUBSTANCE USE DISORDER TREATMENT SERVICES WHILE A DETERMINATION 51 BY THE UTILIZATION REVIEW AGENT IS PENDING. PROVIDED THAT, UPON ADMIS- 52 SION TO INPATIENT AND RESIDENTIAL TREATMENT, THE UTILIZATION REVIEW 53 AGENT SHALL NOT DENY, ON THE BASIS OF MEDICAL NECESSITY OR LACK OF PRIOR 54 AUTHORIZATION, WHEN NOTICE OF ADMISSION FOR PURPOSES OF CARE COORDI- 55 NATION WAS PROVIDED TO THE UTILIZATION REVIEW AGENT WITHIN TWENTY-FOUR 56 HOURS OF AN ADMISSION; AND A REQUEST FOR TREATMENT FOR SUBSTANCE USE S. 7882 6 1 DISORDER AND ALL NECESSARY INFORMATION IS SUBMITTED TO THE UTILIZATION 2 REVIEW AGENT PURSUANT TO THIS SUBDIVISION. 3 S 9. Subdivision 2 of section 4904 of the public health law, as 4 amended by chapter 237 of the laws of 2009, is amended to read as 5 follows: 6 2. A utilization review agent shall establish an expedited appeal 7 process for appeal of an adverse determination involving: 8 (a) continued or extended health care services, procedures or treat- 9 ments or additional services for an enrollee undergoing a course of 10 continued treatment prescribed by a health care provider home health 11 care services following discharge from an inpatient hospital admission 12 pursuant to subdivision three of section forty-nine hundred three of 13 this article; or 14 (b) an adverse determination in which the health care provider 15 believes an immediate appeal is warranted except any retrospective 16 determination. Such process shall include mechanisms which facilitate 17 resolution of the appeal including but not limited to the sharing of 18 information from the enrollee's health care provider and the utilization 19 review agent by telephonic means or by facsimile. The utilization review 20 agent shall provide reasonable access to its clinical peer reviewer 21 within one business day of receiving notice of the taking of an expe- 22 dited appeal. Expedited appeals shall be determined within two business 23 days of receipt of necessary information to conduct such appeal. Expe- 24 dited appeals which do not result in a resolution satisfactory to the 25 appealing party may be further appealed through the standard appeal 26 process, or through the external appeal process pursuant to section 27 forty-nine hundred fourteen of this article as applicable. PROVIDED 28 THAT THE INSURED OR THE INSURED'S HEALTH CARE PROVIDER NOTIFIES THE 29 UTILIZATION REVIEW AGENT OF ITS INTENT TO FILE AN EXTERNAL APPEAL IMME- 30 DIATELY UPON RECEIPT OF AN APPEAL DETERMINATION AND A REQUEST FOR AN 31 EXPEDITED EXTERNAL APPEAL FOR TREATMENT OF CHEMICAL DEPENDENCE OR 32 SUBSTANCE USE DISORDER AND ALL NECESSARY INFORMATION IS SUBMITTED WITHIN 33 TWENTY-FOUR HOURS OF RECEIPT OF AN APPEAL DETERMINATION, A UTILIZATION 34 REVIEW AGENT SHALL NOT DENY, ON THE BASIS OF MEDICAL NECESSITY OR LACK 35 OF PRIOR AUTHORIZATION, COVERAGE FOR SUCH TREATMENT WHILE A DETERMI- 36 NATION BY THE EXTERNAL REVIEW AGENT IS PENDING. 37 S 10. The superintendent of the department of financial services shall 38 select a random sampling of chemical dependence or substance use disor- 39 der treatment coverage determinations and provide an analysis of whether 40 or not such determinations are in compliance with the criteria estab- 41 lished in this act and report its finding to the governor, the temporary 42 president of the senate, and speaker of the assembly, the chairs of the 43 senate and assembly insurance committees, and the chairs of the senate 44 and assembly health committees no later than December 31, 2015. 45 S 11. 1. Within thirty days of the effective date of this act, the 46 commissioner of the office of alcoholism and substance abuse services, 47 superintendent of the department of financial services, and the commis- 48 sioner of health, shall jointly convene a workgroup to study and make 49 recommendations on improving access to and availability of chemical 50 dependence or substance use disorder treatment services in the state. 51 The workgroup shall be co-chaired by such commissioners and superinten- 52 dent, and shall also include, but not be limited to, representatives of 53 health care providers, insurers, additional professionals, individuals 54 and families who have been affected by addiction. The workgroup shall 55 include, but not be limited to, a review of the following: S. 7882 7 1 a. Identifying barriers to obtaining necessary chemical dependence or 2 substance use disorder treatment services for across the state; 3 b. Recommendations for increasing access to and availability of chemi- 4 cal dependence or substance use disorder treatment services in the 5 state, including underserved areas of the state; 6 c. Identifying best clinical practices for chemical dependence or 7 substance use disorder treatment services; 8 d. A review of current insurance coverage requirements and recommenda- 9 tions for improving insurance coverage for chemical dependence or 10 substance use disorder and dependency treatment; 11 e. Recommendations for improving state agency communication and 12 collaboration relating to chemical dependence or substance use disorder 13 treatment services in the state; 14 f. Resources for affected individuals and families who are having 15 difficulties obtaining necessary chemical dependence or substance use 16 disorder treatment services; and 17 g. Methods for developing quality standards to measure the performance 18 of chemical dependence or substance use disorder treatment facilities in 19 the state. 20 2. The workgroup shall submit a report of its findings and recommenda- 21 tions to the governor, the temporary president of the senate, the speak- 22 er of the assembly, the chairs of the senate and assembly insurance 23 committees, and the chairs of the senate and assembly health committees 24 no later than December 31, 2015. 25 S 12. This act shall take effect January 1, 2015; provided, however, 26 that sections one through nine of this act shall apply to all policies 27 and contracts issued, delivered, renewed, modified, altered, or amended 28 after such date.