Bill Text: FL S1828 | 2011 | Regular Session | Introduced
Bill Title: Credit Counseling Services
Spectrum: Partisan Bill (Republican 1-0)
Status: (Introduced - Dead) 2011-05-07 - Indefinitely postponed and withdrawn from consideration [S1828 Detail]
Download: Florida-2011-S1828-Introduced.html
Florida Senate - 2011 SB 1828 By Senator Richter 37-01270-11 20111828__ 1 A bill to be entitled 2 An act relating to credit counseling services; 3 amending s. 817.801, F.S.; defining the terms “debt 4 management plan” and “debt settlement plan”; amending 5 s. 817.802, F.S.; conforming a cross-reference; 6 creating s. 817.8035, F.S.; requiring that debt 7 management and credit counseling services be provided 8 pursuant to a debt management or debt settlement plan; 9 requiring the credit counseling agency to make certain 10 disclosures to the debtor before the debtor consents 11 to payment; prohibiting the agency from making certain 12 misrepresentations to the debtor; providing certain 13 conditions that the agency must meet before receiving 14 payment; providing that the debtor may withdraw any 15 account funds placed with the agency at any time 16 without penalty; amending s. 817.805, F.S.; 17 authorizing the agency to hold funds in order to allow 18 the funds to accumulate; providing an effective date. 19 20 Be It Enacted by the Legislature of the State of Florida: 21 22 Section 1. Section 817.801, Florida Statutes, is amended to 23 read: 24 817.801 Definitions.—As used in this part: 25 (1) “Credit counseling agency” means any organization 26 providing debt management services or credit counseling 27 services. 28 (2) “Credit counseling services” means confidential money 29 management, debt reduction, and financial educational services. 30 (3) “Creditor contribution” means any sum that a creditor 31 agrees to contribute to a credit counseling agency, whether 32 directly or by setoff against amounts otherwise payable to the 33 creditor on behalf of debtors. 34 (4) “Debt management plan” or “DMP” means a written 35 agreement or contract between a credit counseling agency and a 36 debtor whereby the credit counseling agency, in return for a 37 direct or indirect payment by the debtor of fees not exceeding 38 those set forth in s. 817.802, will provide credit counseling 39 services or debt management services that contemplate that 40 creditors will reduce finance charges or fees for late payment, 41 default, or delinquency. 42 (5)(4)“Debt management services” means services provided 43 to a debtor by a credit counseling organization for a fee to: 44 (a) Effect the adjustment, compromise, or discharge of any 45 unsecured account, note, or other indebtedness of the debtor; or 46 (b) Receive from the debtor and disburse to a creditor any 47 money or other thing of value. 48 (6) “Debt settlement plan” or “DSP” means a written 49 agreement or contract between a credit counseling agency and a 50 debtor whereby the credit counseling agency, in return for 51 payment by the debtor, will provide debt management services 52 that contemplate that creditors will settle debts for less than 53 the principal amount of the debt. 54 (7)(5)“Person” means any individual, corporation, 55 partnership, trust, association, or other legal entity. 56 Section 2. Subsection (1) of section 817.802, Florida 57 Statutes, is amended to read: 58 817.802 Unlawful fees and costs.— 59 (1) It is unlawful for any person, while engaging in debt 60 management services or credit counseling services, to charge or 61 accept from a debtor residing in this state, directly or 62 indirectly, a fee or contribution greater than $50 for the 63 initial setup or initial consultation. Subsequently, the person 64 may not charge or accept a fee or contributionfrom a debtor65residing in this stategreater than $120 per year for additional 66 consultations or, alternatively, if debt management services as 67 defined in s. 817.801(5)(b)817.801(4)(b)are provided, the 68 person may charge the greater of 7.5 percent of the amount paid 69 monthly by the debtorto the personor $35 per month. 70 Section 3. Section 817.8035, Florida Statutes, is created 71 to read: 72 817.8035 Debt plans; disclosures to debtor; payments; 73 refunds.— 74 (1) Debt management services or credit counseling services 75 provided to a debtor residing in this state may be provided only 76 pursuant to a debt management plan or debt settlement plan that 77 complies with this part. 78 (2) Before a debtor consents to payment for debt management 79 services, the credit counseling agency must disclose truthfully, 80 in a clear and conspicuous manner, all of the following material 81 information: 82 (a) The amount of time necessary to achieve the represented 83 results, and, to the extent that the debt management service may 84 include a settlement offer to any of the debtor’s creditors or 85 debt collectors, the time by which the credit counseling agency 86 will make a bona fide settlement offer to each of them. 87 (b) To the extent that the debt management service may 88 include a settlement offer to any of the debtor’s creditors or 89 debt collectors, the amount of money or the percentage of each 90 outstanding debt which the debtor must accumulate before the 91 credit counseling agency will make a bona fide settlement offer 92 to each of them. 93 (c) To the extent that any aspect of the debt management 94 service relies upon or results in the debtor’s failure to make 95 timely payments to creditors or debt collectors, that the use of 96 the debt management service will likely adversely affect the 97 debtor’s creditworthiness, may result in the debtor being 98 subject to collection actions or sued by creditors or debt 99 collectors, and may increase the amount of money the debtor owes 100 due to the accrual of fees and interest. 101 (d) To the extent that the credit counseling agency 102 requests or requires the debtor to place funds in an account at 103 an insured financial institution, that the debtor owns the funds 104 held in the account, the debtor may withdraw such funds from the 105 debt management service at any time without penalty, and, if the 106 debtor requests to withdraw such funds, the debtor must receive 107 all funds in the account, other than funds earned by the credit 108 counseling agency, within 7 business days after the debtor’s 109 request. 110 (3) A credit counseling agency may not misrepresent, 111 directly or by implication, any material aspect of any debt 112 management service, including, but not limited to, the amount of 113 money or the percentage of the debt amount which a debtor may 114 save by using such service; the amount of time necessary to 115 achieve the represented results; the amount of money or the 116 percentage of each outstanding debt which the debtor must 117 accumulate before the credit counseling agency will initiate 118 attempts or make a bona fide offer to negotiate, settle, or 119 modify the terms of the debtor’s debt with the debtor’s 120 creditors or debt collectors; the effect of the service on a 121 debtor’s creditworthiness; the effect of the service on the 122 collection efforts of the debtor’s creditors or debt collectors; 123 the percentage or number of debtors who attain the represented 124 results; and whether a debt management service is offered or 125 provided by a nonprofit entity. 126 (4) A credit counseling agency may not receive payment of 127 any fee or consideration for any debt management service until: 128 (a) The credit counseling agency has renegotiated, settled, 129 reduced, or otherwise altered the terms of at least one debt 130 pursuant to a debt settlement plan or debt management plan; 131 (b) The debtor has made at least one payment pursuant to 132 that debt settlement plan or debt management plan; and 133 (c) The fee or consideration for settling each individual 134 debt enrolled in a debt settlement plan: 135 1. Bears the same proportional relationship to the total 136 fee for settling the entire debt balance as the individual debt 137 amount bears to the entire debt amount. The individual debt 138 amount and the entire debt amount are those owed at the time the 139 debt was enrolled in the debt management service; or 140 2. Is a percentage of the amount saved as a result of the 141 settlement. The percentage charged may not change from one 142 individual debt to another. The amount saved is the difference 143 between the amount owed at the time the debt was enrolled in the 144 debt management service and the amount actually paid to satisfy 145 the debt. 146 (5) This section does not prohibit a credit counseling 147 agency from requesting or requiring the debtor to place funds in 148 an account to be used for the credit counseling agency’s fees 149 and for payments to creditors or debt collectors in connection 150 with a renegotiation, settlement, reduction, or other alteration 151 of the terms of payment or other terms of a debt if: 152 (a) The funds are held in an account at an insured 153 financial institution; 154 (b) The debtor owns the funds held in the account and is 155 paid accrued interest on the account, if any; 156 (c) If the credit counseling agency does not administer the 157 account, the entity administering the account is not owned or 158 controlled by, or in any way affiliated with, the credit 159 counseling agency; and 160 (d) The entity administering the account does not give or 161 accept any money or other compensation in exchange for referrals 162 of business by the credit counseling agency. 163 (6) The debtor may withdraw from the debt management 164 service at any time without penalty, and must receive all funds 165 held in the account, other than funds earned by the credit 166 counseling agency in compliance with this part, within 7 167 business days after the debtor’s request. 168 Section 4. Section 817.805, Florida Statutes, is amended to 169 read: 170 817.805 Disbursement of funds.—Any person engaged in debt 171 management or credit counseling services shall disburse to the 172 appropriate creditors all funds received from a debtor, less any 173 fees permitted by s. 817.802 and any creditor contributions, 174 within 30 days after receipt of such funds, unless the 175 reasonable payment of one or more of the debtor’s obligations 176 requires that the funds be held for a longer period in order to 177 accumulate. However, a creditor contribution may not reduce any 178 sums to be credited to the account of a debtor making a payment 179 to the credit counseling agency for further payment to the 180 creditor. Further, any person engaged in such services shall 181 maintain a separate trust account for the receipt of any funds 182 from debtors and the disbursement of such funds on behalf of 183 such debtors. 184 Section 5. This act shall take effect July 1, 2011.