Bill Text: FL S1512 | 2016 | Regular Session | Introduced
Bill Title: Community Association Managers
Spectrum: Partisan Bill (Democrat 1-0)
Status: (Failed) 2016-03-11 - Died in Regulated Industries [S1512 Detail]
Download: Florida-2016-S1512-Introduced.html
Florida Senate - 2016 SB 1512 By Senator Soto 14-01622-16 20161512__ 1 A bill to be entitled 2 An act relating to community association managers; 3 creating s. 468.430, F.S.; providing a short title; 4 reordering and amending s. 468.431, F.S.; revising 5 definitions; amending s. 468.4315, F.S.; renaming the 6 Regulatory Council of Community Association Managers 7 as the Board of Community Association Managers; 8 revising membership requirements for members of the 9 board; providing that a unit owner is not prohibited 10 from serving on the board; providing that members are 11 appointed for staggered terms; authorizing removal of 12 members from the board under certain circumstances; 13 authorizing the board to adopt rules under certain 14 circumstances; revising and providing responsibilities 15 relating to the board; revising circumstances under 16 which a member is entitled to receive per diem and 17 travel expenses; authorizing the board to consult with 18 the Division of Common Interest Communities and the 19 Community Association Living Study Council under 20 certain circumstances; conforming provisions to 21 changes made by the act; amending s. 468.432, F.S.; 22 deleting an obsolete date; specifying that a community 23 association management firm must be actively 24 registered with the Secretary of State; providing that 25 community association manager licenses expire and must 26 be renewed every 2 years and specifying related 27 renewal fees; conforming provisions to changes made by 28 the act; amending s. 468.433, F.S.; requiring rather 29 than authorizing the Department of Business and 30 Professional Regulation to refuse to certify an 31 applicant under certain circumstances; revising 32 requirements for licensure by examination; conforming 33 provisions to changes made by the act; amending s. 34 468.4336, F.S.; conforming provisions to changes made 35 by the act; amending s. 468.4337, F.S.; specifying 36 that the department may not renew a community 37 association manager’s license under certain 38 circumstances; revising continuing education 39 requirements for license renewal; amending s. 40 468.4338, F.S.; conforming provisions to changes made 41 by the act; amending s. 468.435, F.S.; deleting 42 certain minimum fees; requiring that the renewal of 43 license fee be based on a certain estimate; specifying 44 the maximum that may be charged for renewals; 45 specifying the account into which collected fees are 46 deposited; amending s. 468.436, F.S.; requiring the 47 department to consider damages that may occur if an 48 inquiry is not expedited during a complaint 49 investigation; requiring the department to conduct a 50 timely investigation; revising the timeline for an 51 investigation; requiring that the licenses of 52 community association managers or firms be suspended 53 under certain circumstances; prohibiting the 54 performance of certain services while a criminal 55 charge is pending; providing for reinstatement under 56 certain circumstances; conforming provisions to 57 changes made by the act; amending s. 468.4365, F.S.; 58 revising provisions relating to the availability of 59 disciplinary records and proceedings; amending s. 60 468.438, F.S.; making a technical change; providing an 61 effective date. 62 63 Be It Enacted by the Legislature of the State of Florida: 64 65 Section 1. Section 468.430, Florida Statutes, is created to 66 read: 67 468.430 Short title.—This part may be cited as the 68 “Community Association Management Act.” 69 Section 2. Section 468.431, Florida Statutes, is amended to 70 read: 71 468.431 Definitions.—As used in this part: 72 (2)(1)“Community association” or “association” means a 73 residential homeowner, condominium, cooperative, or timeshare 74homeowners’association in which membership is a condition of 75 ownership of a unit thatin a planned unit development, or of a76lot for a home or a mobile home, or of a townhouse, villa,77condominium, cooperative, or other residential unit whichis 78 part of a residential development scheme andwhichis authorized 79 to impose a fee which may become a lien on the parcel. 80 (3)(2)“Community association management” means any of the 81 following practices requiring substantial specialized knowledge, 82 judgment, and managerial skill when done for remunerationand83when the association or associations served contain more than 1084units or have an annual budget or budgets in excess of $100,000: 85 controlling or disbursing funds of a community association, 86 preparing budgets or other financial documents for a community 87 association, assisting in the noticing or conduct of community 88 association meetings, determining the number of days required 89 for statutory notices, determining amounts due to the 90 association, collecting amounts due to the association before 91 the filing of a civil action, calculating the votes required for 92 a quorum or to approve a proposition or amendment, completing 93 forms related to the management of a community associationthat94have beencreated by statute or by a state agency, drafting 95 meeting notices and agendas, calculating and preparing 96 certificates of assessment and estoppel certificates, responding 97 to requests for certificates of assessment and estoppel 98 certificates, negotiating monetary or performance terms of a 99 contract subject to approval by an association, drafting 100 prearbitration demands, coordinating or performing maintenance 101 for real or personal property and other related routine services 102 involved in the operation of a community association, providing 103 services requiring fundamental knowledge or skills as described 104 in s. 468.433(3), and complying with the association’s governing 105 documents and the requirements of law as necessary to perform 106 such practices. A person who performs clerical or ministerial 107 functions under the direct supervision and control of a licensed 108 manager orwhois charged only with performing the maintenance 109 of a community association andwhodoes not assist in any of the 110 management services described in this subsection is not required 111 to be licensed under this part. 112 (4)(3)“Community association management firm” means a 113 corporation, limited liability company, partnership, trust, 114 association, sole proprietorship, or other similar organization 115 engaging in the business of community association management for 116 the purpose of providing any of the services described in 117 subsection (3)(2). 118 (5)(4)“Community association manager” means a natural 119 personwho islicensed pursuant to this part to perform 120 community association management services. 121 (1)(5)“Board”“Council”means the BoardRegulatory Council122 of Community Association Managers. 123 (6) “Department” means the Department of Business and 124 Professional Regulation. 125 Section 3. Section 468.4315, Florida Statutes, is amended 126 to read: 127 468.4315 BoardRegulatory Councilof Community Association 128 Managers.— 129 (1) The BoardRegulatory Councilof Community Association 130 Managers is created within the department and shall consist of 131 seven members appointed by the Governor and confirmed by the 132 Senate. Members of the board serving on or before July 1, 2016, 133 shall continue as members of the board consistent with the 134 provisions of this section. 135 (a) Five members of the boardcouncilshall be licensed 136 community association managers, one of whom may be a community 137 association manager employed by a timeshare managing entity as 138 described in ss. 468.438 and 721.13, who have held an active 139 license for at least 5 years. The remaining two boardcouncil140 members shall be residents of this state, must not be or ever 141 have been connected with the business of community association 142 management, and areshallnotbeprohibited from serving because 143 the member isor has beena resident, unit owner, or board 144 member of a community association. 145 (b) The Governor shall appoint members for staggered terms 146 of 4 years. Such members shall serve until their successors are 147 appointed. Members’ service on the boardcouncilshall begin 148 upon appointment and shall continue until their successors are 149 appointed or they are removed because of two unexcused absences 150 or resignationsuccessors are appointed. 151 (2) The boardcouncilmay adopt rules relating to the 152 licensure examination, continuing education requirements, 153 continuing education providers, fees, and professional practice 154 standards. The board may adopt rules pursuant to ss. 120.536(1) 155 and 120.54 to implement the provisions of this part or chapter 156 455 conferring duties upon it and to assist the department in 157 carrying out the duties and authorities conferred upon the 158 department by this part. 159(3) To the extent the council is authorized to exercise160functions otherwise exercised by a board pursuant to chapter161455, the provisions of chapter 455 and s. 20.165 relating to162regulatory boards shall apply, including, but not limited to,163provisions relating to board rules and the accountability and164liability of board members. All proceedings and actions of the165council are subject to the provisions of chapter 120. In166addition, the provisions of chapter 455 and s. 20.165 shall167apply to the department in carrying out the duties and168authorities conferred upon the department by this part.169 (3)(4)The boardcouncilmay establish a public education 170 program relating to professional community association 171 management. 172 (4)(5)Members of the boardcouncilshall serve without 173 compensation but are entitled to receive per diem and travel 174 expenses pursuant to s. 112.061 while carrying out business 175 approved by the board, the chair of the board, or the division 176 between meetingscouncil. 177 (5)(6)The responsibilities of the boardcouncil shall178 include, but are notbelimited to: 179 (a) Receiving input regarding issues of concern with 180 respect to community association management and recommendations 181 for changes in applicable laws. 182 (b) Reviewing, evaluating, and advising the division 183 concerning revisions and adoption of rules affecting community 184 association management and associations. 185 (c) Recommending improvements, if needed, in the education 186 programs offered by the division. 187 (6) The board may freely consult with the Division of 188 Common Interest Communities of the Department of Business and 189 Professional Regulation and the Community Association Living 190 Study Council to coordinate efforts for regulatory and 191 legislative improvements. 192 Section 4. Section 468.432, Florida Statutes, is amended to 193 read: 194 468.432 Licensure of community association managers and 195 community association management firms; exceptions.— 196 (1) A person shall not manage or hold herself or himself 197 out to the public as being able to manage a community 198 association in this state unless she or he is licensed by the 199 department in accordance with the provisions of this part. 200 However, nothing in this part prohibits any person licensed in 201 this state under any other law or court rule from engaging in 202 the profession for which she or he is licensed. 203 (2)As of January 1, 2009,A community association 204 management firmor other similar organization responsible for205the management of more than 10 units or a budget of $100,000 or206greatershall not engage, or hold itself out to the public as 207 being able to engage, in the business of community association 208 management in this state unless it is licensed by the department 209 as a community association management firm in accordance with 210 the provisions of this part. 211 (a) A community association management firmor other212similar organizationdesiring to be licensed as a community 213 association management firm shall apply to the department on a 214 form approved by the department, together with the application 215 and licensure fees required by s. 468.435(1)(a) and (c). Each 216 community association management firm applying for licensure 217 under this subsection must be actively registered with the 218 Secretary of State and authorized to do business in this state. 219 (b) Each applicant shall designate on its application a 220 licensed community association manager who shall be required to 221 respond to all inquiries from and investigations by the 222 department or division. 223 (c) Each licensed community association management firm 224 shall notify the department within 30 days after any change of 225 information contained in the application upon which licensure is 226 based. 227 (d) Community association manager licenses shall expire on 228 September 30 of even-numbered years and must be renewed every 2 229 years. An application for renewal shall be accompanied by the 230 renewal of license fee as required by s. 468.435(1)(d). 231 (e)(d)Community association management firm licenses shall 232 expire on September 30 of odd-numbered years and shall be 233 renewed every 2 years. An application for renewal shall be 234 accompanied by the renewal fee as required by s. 468.435(1)(d). 235 (f)(e)The department shall license each applicant whom the 236 department certifies as meeting the requirements of this 237 subsection. 238 (g)(f)If the license of at least one individual active 239 community association manager member is not in force, the 240 license of the community association management firm or other 241 similar organization is suspendedcanceledautomatically during 242 that time. 243 (h)(g)Any community association management firm or other 244 similar organization agrees by being licensed that it will 245 employ only licensed persons in the direct provision of 246 community association management services as defineddescribed247 in s. 468.431(3). 248 Section 5. Section 468.433, Florida Statutes, is amended to 249 read: 250 468.433 Licensure by examination.— 251 (1) A person desiring to be licensed as a community 252 association manager shall apply to the department to take the 253 licensure examination. Each applicant must file a complete set 254 of fingerprintsthat have beentaken by an authorized law 255 enforcement officer, which set of fingerprints shall be 256 submitted to the Department of Law Enforcementfor state257processingandtothe Federal Bureau of Investigation for 258federalprocessing. The cost of processing shall be borne by the 259 applicant. 260 (2) The department shall examine each applicant who must be 261isat least 18 years of age, who has successfully completed all 262 prelicensure education requirements, and who the department 263 certifies is of good moral character. 264 (a) Good moral character means a personal history of 265 honesty, fairness, and respect for the rights of others and for 266 the laws of this state and nation. 267 (b) The department shallmayrefuse to certify an applicant 268onlyif: 269 1. There is a substantial connection between the lack of 270 good moral character of the applicant and the professional 271 responsibilities of a community association manager; 272 2. The finding by the department of lack of good moral 273 character is supported by clear and convincing evidence; or 274 3. The applicant is found to have provided management 275 services requiring licensure without the requisite license. 276 (c) When an applicant is found to be unqualified for a 277 license because of a lack of good moral character, the 278 department shall furnish the applicant a statement containing 279 its findings, a complete record of the evidence upon which the 280 determination was based, and a notice of the rights of the 281 applicant to a rehearing and appeal. 282 (d) The boardcouncilshall establish by rule the required 283 amount of prelicensure education that, whichshall consist of 284 not more than 4024hours of in-person instruction by a 285 department-approved provider andwhichshall cover all areas of 286 the examination specified in subsection (3). Such instruction 287 shall be completed within 12 months prior to the date of the 288 examination. Prelicensure education providers shall be 289 considered continuing education providers for purposes of 290 establishing provider approval fees. A licensee shall not be 291 required to comply with the continuing education requirements of 292 s. 468.4337 prior to the first license renewal. The board 293departmentshall, by rule, set standards for exceptions to the 294 requirement of in-person instruction in cases of hardship or 295 disability. 296 (3) The boardcouncilshall approve an examination for 297 licensure. The examination must demonstrate that the applicant 298 hasafundamentalknowledge of state and federal laws relating299to the operation of all types of community associations and300state laws relating to corporations and nonprofit corporations,301proper preparation of community association budgets, proper302procedures for noticing and conducting community association303meetings, insurance matters relating to community associations,304andmanagement skills and knowledge of: 305 (a) State and federal laws relating to the operation of all 306 types of community associations. 307 (b) State and federal laws relating to corporations and 308 nonprofit corporations. 309 (c) Compliance with association governing documents and the 310 legal requirements required to perform related practices. 311 (d) Preparing the community association budget. 312 (e) Calculating reserve requirements. 313 (f) Determining amounts due to the association and 314 calculating and preparing certificates of assessment and 315 estoppel certificates. 316 (g) Procedures for noticing and conducting community 317 association meetings. 318 (h) Insurance matters relating to community associations. 319 (i) Drafting meeting notices and agendas. 320 (j) Determining the timing, method, and form of providing 321 meeting notices. 322 (k) Determining the number of days required for statutory 323 notices. 324 (l) Procedures for collecting amounts due to the 325 association before filing a civil action. 326 (m) Drafting prearbitration demands. 327 (n) Determining the votes necessary for a quorum, to 328 approve a proposition or an amendment, or to take certain 329 actions. 330 (o) Preparing, modifying, or completing forms relating to 331 community association management which have been created by 332 statute or a state agency. 333 (p) Coordinating or performing maintenance on real or 334 personal property and other related routine services involved in 335 the operation of a community association. 336 (q) Drafting a “yes” or “no” proxy voting question 337 concerning reserves, financial reporting requirements, excess 338 membership expenses, or adopting amendments to the documents. 339 (r) Negotiating monetary or performance contract terms 340 subject to approval by an association. 341 (s) Drafting amendments and certificates of amendments that 342 are recorded in the official records to declarations of 343 covenants, bylaws, and articles of incorporation with the advice 344 of counsel when such documents are to be voted upon by the 345 members. 346 (t) Modifying or completing proxy forms for questions 347 addressed at meetings. 348 (u) Providing assistance with preparing, reviewing, 349 drafting, or executing contracts. 350 (v) Determining, from county records, owners required to 351 receive pre-lien letters. 352 (4) A community association manager is liable for damages 353 incurred from offering incorrect advice. 354 (5)(4)The department shall issue a license to practice in 355 this state as a community association manager to aanyqualified 356 applicant who successfully completes the examination in 357 accordance with this section and pays the appropriate fee. 358 Section 6. Section 468.4336, Florida Statutes, is amended 359 to read: 360 468.4336 Renewal of license.— 361 (1) The boarddepartmentshall renew a license upon receipt 362 of the renewal application and fee and upon proof of compliance 363 with the continuing education requirements of s. 468.4337. 364 (2) The boarddepartmentshall adopt rules establishing a 365 procedure for the biennial renewal of licenses. 366 Section 7. Section 468.4337, Florida Statutes, is amended 367 to read: 368 468.4337 Continuing education.—The department may not renew 369 a community association manager’s license until the licensee 370 submits proof of completionthat the licensee has completed the371requisite hoursof the requisite hours of continuing education. 372 At least 20No more than 10hours of biennial continuing 373 education areannually shall berequired for renewal of a 374 license. The number of hours, criteria, and course content, 375 which shall include at least 2 hours of annual legal update 376 seminars, shall be approved by the boardcouncilby rule. 377 Section 8. Section 468.4338, Florida Statutes, is amended 378 to read: 379 468.4338 Reactivation; continuing education.—The board 380councilshall prescribe by rule continuing education 381 requirements for reactivating a license. The continuing 382 education requirements for reactivating a license may not exceed 383 one renewal cycle of continuing education. 384 Section 9. Section 468.435, Florida Statutes, is amended to 385 read: 386 468.435 Fees; establishment; disposition.— 387 (1) The boardcouncilshall, by rule, establish fees for 388 the described purposes and within the ranges specified in this 389 section: 390 (a) Application fee: notless than $25, ormore than $50. 391 (b) Examination fee: notless than $25, ormore than $100. 392 (c) Initial license fee: notless than $25, ormore than 393 $100. 394 (d) Renewal of license fee: notless than $25, ormore than 395 $100. 396 (e) Delinquent license fee: notless than $25, ormore than 397 $50. 398 (f) Inactive license fee: notless than $10, ormore than 399 $25. 400 (2) The renewal of license fee shall be determined based on 401 an estimate of the amount required annually for the board to 402 fulfill its responsibilities under this section, rounded to the 403 next highest even dollar amount, and may not exceed $100Until404the council establishes fees under subsection (1), the lower405amount in each range shall apply. 406 (3) Fees collected under this section shall be deposited in 407 the Regulatory Council of Community Association Managers account 408 into the credit ofthe Professional Regulation Trust Fund. 409 (4) The boardcouncilshall establish feesthat are410 adequate to fund the cost to implement the provisions of this 411 part. Fees shall be based on the department estimates of the 412 revenue required to implement this part and the provisions of 413 law with respect to the regulation of community association 414 managers and firms. 415 Section 10. Section 468.436, Florida Statutes, is amended 416 to read: 417 468.436 Disciplinary proceedings.— 418 (1) The department shall investigate complaints and 419 allegations of a violation of this part, chapter 455, or any 420 rule adopted thereunder,filed against community association 421 managers or firms orandforwarded from other divisions ofunder422 the departmentof Business and Professional Regulation. 423 (a) After a complaint is received, the department shall 424 conduct its inquiry with due regard to the interests of the 425 affected parties and consideration of damages that may occur if 426 the inquiry is not expedited. 427 (b) Within 30 days after receipt of a complaint, the 428 department shall acknowledge the complaint in writing and notify 429 the complainant whether or not the complaint is within the 430 jurisdiction of the department and whetheror notadditional 431 information is neededby the departmentfrom the complainant. 432 (c) The department shall conduct a timelyaninvestigation 433 and shall, within 4590days after receipt of the original 434 complaint or of a timely request for additional information, 435 take action upon the complaint. However, the failure to complete 436 the investigation within 4590days does not prevent the 437 department from continuing the investigation, accepting or 438 considering evidence obtained or received after 4590days, or 439 taking administrative action if reasonable cause exists to 440 believe that a violation of this part, chapter 455, or a rule of 441 the department has occurred. 442 (d) If an investigation is not completed within the time 443 limits established in this subsection, the department shall, at 444 least monthlyon a monthly basis, notify the complainant in 445 writing of the status of the investigation. When reporting its 446 action to the complainant, the department shall inform the 447 complainant of any right to a hearing pursuant to ss. 120.569 448 and 120.57. 449 (2) The department shall suspend the license of a community 450 association manager or firm charged by information or indictment 451 with a felony offense. While the community association manager 452 or firm has a criminal charge pending, it may not perform 453 services of community association management. However, if the 454 charges are resolved without a finding of guilt, the community 455 association manager or firm shall be reinstated for the 456 remainder of its term, if any. 457 (3)(2)The following acts constitute grounds for which the 458 disciplinary actions in subsection (5)(4)may be taken: 459 (a) Violation of any provision of s. 455.227(1). 460 (b)1. Violation of any provision of this part. 461 2. Violation of any lawful order or rule rendered or 462 adopted by the department or the boardcouncil. 463 3. Being convicted of or pleading nolo contendere to a 464 felony in any court in the United States. 465 4. Obtaining a license or certification or any other order, 466 ruling, or authorization by means of fraud, misrepresentation, 467 or concealment of material facts. 468 5. Committing acts of gross misconduct or gross negligence 469 in connection with the profession. 470 6. Contracting, on behalf of an association, with any 471 entity in which the licensee has a financial interest that is 472 not disclosed. 473 7. Violating any provision of chapter 718 or chapter 721,474chapter 719, or chapter 720during the course of performing 475 community association management services pursuant to a contract 476 with a community association as defined in s. 468.431(2) 477468.431(1). 478 (4)(3)The boardcouncilshall specify by rule the acts or 479 omissions that constitute a violation of subsection (3)(2). 480 (5)(4)When the department finds any community association 481 manager or firm guilty of any of the grounds set forth in 482 subsection (3)(2), it may enter an order imposing one or more 483 of the following penalties: 484 (a) Denial of an application for licensure. 485 (b) Revocation or suspension of a license. 486 (c) Imposition of an administrative fine not to exceed 487 $5,000 for each count or separate offense. 488 (d) Issuance of a reprimand. 489 (e) Placement of the community association manager or firm 490 on probation for a period of time and subject to such conditions 491 as the department specifies. 492 (f) Restriction of the authorized scope of practice by the 493 community association manager or firm. 494 (6)(5)The department may reissue the license of a 495 disciplined community association manager or firm upon 496 certification by the boarddepartmentthat the disciplined 497 person or firm has complied with all of the terms and conditions 498 set forth in the final order. 499 Section 11. Section 468.4365, Florida Statutes, is amended 500 to read: 501 468.4365 Availability of disciplinary records and 502 proceedings.—Notwithstanding s. 455.225, any complaint or record503maintained by the Department of Business and Professional504Regulation pursuant to theDiscipline of a licensed community 505 association manager or firm and any proceeding held by the 506 department to discipline a licensed community association 507 manager or firm shall remain open and available to the public 508 pursuant to s. 286.011. 509 Section 12. Subsection (2) of section 468.438, Florida 510 Statutes, is amended to read: 511 468.438 Timeshare management firms.— 512 (2) A timeshare management firm isshall only berequired 513 to employ at least one individual licensed under this part at 514 each noncontiguous geographic location at which the management 515 firm provides community association management. No other person 516 providing community association management on behalf of such 517 management firms shall be required to hold a license pursuant to 518 this part, provided that any community association management 519 provided pursuant to this section must be performed under the 520 direct supervision and control of a licensed community 521 association manager. A community association manager licensed 522 pursuant to this part and employed by a timeshare management 523 firm pursuant to this section assumes responsibility for all 524 community association management performed by unlicensed persons 525 employed by the timeshare management firm. 526 Section 13. This act shall take effect July 1, 2016.