Bill Text: NY S06716 | 2021-2022 | General Assembly | Amended


Bill Title: Enacts into law components of legislation that relate to live event ticket sales; institutes civil penalties for utilizing ticket purchasing software; increases civil penalties currently in place; institutes new penalties for second offenses for licensees and for any person, firm, corporation or entity who is made aware of the utilization of ticket purchasing software and does not notify the attorney general of such utilization (Part A); establishes an annual professional reseller renewal fee; requires professional ticket resellers to provide their New York state ticket reseller license number as a condition of utilizing an online resale marketplace to resell tickets (Part B); provides criteria for when a purchaser may obtain a full refund of the amount paid for a ticket; permits a refund when a purchaser cannot attend an event due to a medical necessity (Part C); requires online resale marketplaces to post the established price ticket charged by the operator of a place of entertainment as part of each advertisement or offer for the resale of tickets and to obtain confirmation that user has read such notice before completing a transaction (Part D); relates to resale requirements for tickets; requires that if a licensee or other ticket reseller doesn't have possession of the ticket, then they shall have a written contract to obtain the offered ticket at a certain price from a person or entity in possession of the ticket or from a person or entity who has a contractual right to obtain such ticket, and tickets to the event have been placed on sale by the venue or entity hosting the event or its authorized agent before the licensee or reseller can advertise the sale of the tickets (Part E); requires ticket prices to be disclosed prior to a customer purchasing such ticket; requires such price to remain the same during the purchase process except for reasonable fees for delivery of tickets; provides such delivery fee shall also be disclosed to the purchaser (Part F); relates to unlawful charges in connection with tickets; permits reasonable charges for costs actually rendered or otherwise in connection to customer support, technological and software infrastructure, and actual operational costs for sales away from the box office; defines terms (Part G); prohibits the resale of a ticket if such ticket was initially offered to the public at no charge (Part H); relates to the availability of tickets for sale to the general public; defines a term (Part I); reduces the minimum seating capacity requirement for a professional sports organization membership pass to over thirteen thousand five hundred seats in a venue or stadium (Part J); prohibits exclusivity clauses in contracts between operators of places of entertainment and primary ticket vendors (Part K); relates to the resale of tickets included in a subscription or season ticket package (Part L); extends the effectiveness of certain provisions relating to tickets to places of entertainment (Part M).

Spectrum: Partisan Bill (Democrat 3-0)

Status: (Introduced - Dead) 2022-05-17 - PRINT NUMBER 6716B [S06716 Detail]

Download: New_York-2021-S06716-Amended.html



                STATE OF NEW YORK
        ________________________________________________________________________

                                         6716--B

                               2021-2022 Regular Sessions

                    IN SENATE

                                      May 12, 2021
                                       ___________

        Introduced  by  Sens.  SKOUFIS,  KRUEGER,  MAY -- read twice and ordered
          printed, and when printed to be committed to the Committee on Investi-
          gations and Government Operations -- recommitted to the  Committee  on
          Investigations  and  Government  Operations  in accordance with Senate
          Rule  6,  sec.  8  --  committee  discharged,  bill  amended,  ordered
          reprinted  as  amended  and recommitted to said committee -- committee
          discharged, bill amended, ordered reprinted as amended and recommitted
          to said committee

        AN ACT to amend the arts and cultural affairs law, in relation to insti-
          tuting civil penalties for utilizing ticket purchasing software  (Part
          A);  to amend the arts and cultural affairs law, in relation to estab-
          lishing an annual professional  reseller  renewal  fee  and  requiring
          professional  ticket  resellers to provide their New York state ticket
          reseller license number (Part B);  to  amend  the  arts  and  cultural
          affairs  law,  in  relation to providing criteria for when a purchaser
          may obtain a full refund of the amount paid for a ticket (Part C);  to
          amend  the  arts  and  cultural  affairs law, in relation to requiring
          online resale marketplaces to post the  established  ticket  price  as
          part  of  each  advertisement or offer for the resale of tickets (Part
          D); to amend the arts and cultural affairs law, in relation to  resale
          requirements  for  tickets  (Part  E);  to amend the arts and cultural
          affairs law, in relation to requiring ticket prices  to  be  disclosed
          prior to a customer purchasing such ticket and requiring such price to
          remain  the  same  during  the purchase process (Part F); to amend the
          arts and cultural affairs law, in  relation  to  unlawful  charges  in
          connection  with  tickets  (Part  G);  to  amend the arts and cultural
          affairs law, in relation to prohibiting the resale of a ticket if such
          ticket was initially offered to the public at no charge (Part  H);  to
          amend the arts and cultural affairs law, in relation to the availabil-
          ity  of  tickets for sale to the general public (Part I); to amend the
          arts and cultural affairs law, in relation to minimum seating capacity
          requirements for a professional sports  organization  membership  pass
          (Part J); to amend the general obligations law, in relation to prohib-
          iting  exclusivity clauses in contracts between operators of places of

         EXPLANATION--Matter in italics (underscored) is new; matter in brackets
                              [ ] is old law to be omitted.
                                                                   LBD11376-12-2

        S. 6716--B                          2

          entertainment and primary ticket vendors (Part K); to amend  the  arts
          and  cultural  affairs  law,  in  relation  to  the  resale of tickets
          included in a subscription or season ticket package (Part L);  and  to
          amend  chapter 704 of the laws of 1991, amending the arts and cultural
          affairs law and chapter 912 of the laws of 1920 relating to regulation
          of boxing and wrestling matches  relating  to  tickets  to  places  of
          entertainment,  and chapter 151 of the laws of 2010, amending the arts
          and cultural affairs law relating to resale of tickets  of  places  of
          entertainment,  in  relation  to  extending  the effectiveness thereof
          (Part M)

          The People of the State of New York, represented in Senate and  Assem-
        bly, do enact as follows:

     1    Section  1.  This  act  enacts into law components of legislation that
     2  relate to live event ticket sales. Each component  is  wholly  contained
     3  within  a  Part  identified as Parts A through M. The effective date for
     4  each particular provision contained within such Part is set forth in the
     5  last section of such Part. Any provision in any section contained within
     6  a Part, including the effective date of the Part, which makes  reference
     7  to a section "of this act", when used in connection with that particular
     8  component,  shall  be  deemed  to  mean  and  refer to the corresponding
     9  section of the Part in which it is found, unless noted otherwise.

    10                                   PART A

    11    Section 1. Paragraph (a) of subdivision 3, and subdivisions  4,  5,  6
    12  and  10 of section 25.24 of the arts and cultural affairs law, paragraph
    13  (a) of subdivision 3, and subdivisions 4, 5 and 6 as amended by  chapter
    14  472  of  the  laws of 2016 and subdivision 10 as added by chapter 110 of
    15  the laws of 2018, are amended to read as follows:
    16    (a) Any person,  firm,  corporation  or  other  entity  who  knowingly
    17  utilizes  ticket  purchasing software in order to purchase tickets shall
    18  be subject to a civil penalty  in  an  amount  of  no  less  than  [five
    19  hundred]  one  thousand dollars and no more than [one] two thousand five
    20  hundred dollars for each such violation and shall  forfeit  all  profits
    21  made from the sale of any such unlawfully obtained tickets.
    22    4.  Any  person,  firm,  corporation or other entity who intentionally
    23  maintains any interest in or maintains any control of the  operation  of
    24  ticket  purchasing  software  to  purchase tickets shall be subject to a
    25  civil penalty in an amount of no less than  [seven  hundred  fifty]  one
    26  thousand  dollars  and  no  more  than  [one]  two thousand five hundred
    27  dollars for each such violation and shall forfeit all profits made  from
    28  the sale of any such unlawfully obtained tickets.
    29    5. Any person, firm, corporation or other entity who knowingly resells
    30  or  offers  to  resell  a  ticket that such person, firm, corporation or
    31  other entity knows was obtained using ticket purchasing software and was
    32  not obtained for their own use or the use of their invitees,  employees,
    33  or  agents  shall  be subject to a civil penalty in an amount of no less
    34  than [five hundred] one thousand dollars and  no  more  than  [one]  two
    35  thousand  five hundred dollars for each such violation and shall forfeit
    36  all profits made from the sale of any such unlawfully obtained ticket.
    37    6. Any person who is subject to a civil penalty under this section and
    38  has been assessed a penalty under this section  in  the  previous  three
    39  years shall be guilty of a violation and may be fined no less than [one]

        S. 6716--B                          3

     1  two  thousand  dollars  and no more than [five] ten thousand dollars for
     2  each such violation and shall forfeit all profits from the sale  of  any
     3  such  unlawfully  obtained tickets. In addition, a person convicted of a
     4  violation  under  this  section  may  be required to forfeit any and all
     5  equipment used in the unlawful purchasing of tickets.
     6    10. [Any person, firm, corporation or other entity who is  a  licensee
     7  under  this  article who is adjudicated guilty of the following acts may
     8  lose their license and may be barred from licensure under  this  article
     9  for  a  period not to exceed three years to be determined by the depart-
    10  ment of state pursuant to section 25.31 of this article if  such  licen-
    11  see:  (a)  knowingly  utilized  ticket  purchasing  software in order to
    12  purchase tickets; (b) knowingly resold or offered  to  resell  a  ticket
    13  that  such  licensee knew was obtained using ticket purchasing software;
    14  or (c) intentionally  maintained  any  interest  in  or  maintained  any
    15  control of the operation of ticket purchasing software to purchase tick-
    16  ets.] (a) Any person, firm, corporation, or other entity who is a licen-
    17  see  under  this article who is adjudicated guilty of the following acts
    18  shall lose their license and shall be permanently barred from  licensure
    19  under  this  article  pursuant  to section 25.31 of this article if such
    20  licensee: (i) knowingly utilized ticket purchasing software in order  to
    21  purchase  tickets;  (ii)  knowingly resold or offered to resell a ticket
    22  that such licensee knew was obtained using ticket  purchasing  software;
    23  or  (iii)  intentionally  maintained  any  interest in or maintained any
    24  control of the operation of ticket purchasing software to purchase tick-
    25  ets.
    26    (b) Failure to notify the attorney general of such  acts  pursuant  to
    27  this  article  shall result in a violation and such person, firm, corpo-
    28  ration or other entity who fails to  make  such  notification  shall  be
    29  subject  to  a  civil  penalty in an amount of no less than five hundred
    30  dollars and no more than one thousand dollars per  ticket  purchased  or
    31  resold utilizing such ticket purchasing software.
    32    (c)  Any  person,  firm,  corporation or other entity who notifies the
    33  attorney general of such acts pursuant to this article, where the attor-
    34  ney general takes action pursuant to the notification which results in a
    35  monetary penalty assessed under a violation pursuant  to  this  article,
    36  shall  be  entitled  to five percent of the final penalty collected as a
    37  result of such violation.
    38    § 2. This act shall take effect on the sixtieth  day  after  it  shall
    39  have become a law.

    40                                   PART B

    41    Section  1.  Section  25.03  of  the  arts and cultural affairs law is
    42  amended by adding a new subdivision 11 to read as follows:
    43    11. "Professional reseller" means a reseller, also referred  to  as  a
    44  ticket broker, and includes any person, firm, corporation or other enti-
    45  ty  that  is involved in the business of the resale of tickets. Individ-
    46  uals who do not regularly engage in the business of  reselling  tickets,
    47  who resell fewer than thirty tickets per year and who obtain the tickets
    48  for such individual's personal use or the use of friends and family, are
    49  not deemed professional resellers for the purposes of this article.
    50    §  2.  Subdivision 1 of section 25.13 of the arts and cultural affairs
    51  law, as amended by chapter 374 of the laws of 2007, is amended  to  read
    52  as follows:
    53    1.  (a)  No  [person, firm or corporation] professional reseller shall
    54  resell or engage in the business of reselling any tickets to a place  of

        S. 6716--B                          4

     1  entertainment  or  operate  an  internet website or any other electronic
     2  service that provides a mechanism for two or more parties to participate
     3  in a resale transaction or that facilitates resale transactions  by  the
     4  means  of  an  auction,  or  own, conduct or maintain any office, branch
     5  office, bureau, agency or sub-agency for such  business  without  having
     6  first procured a license or certificate for each location at which busi-
     7  ness  will  be  conducted  from  the secretary of state. Any operator or
     8  manager of a website that serves as a platform to facilitate resale,  or
     9  resale  by  way  of  a competitive bidding process, solely between third
    10  parties and does not in any other manner engage in resales of tickets to
    11  places of entertainment shall be exempt from the licensing  requirements
    12  of this section. The department of state shall issue and deliver to such
    13  applicant  a certificate or license to conduct such business and to own,
    14  conduct or maintain a  bureau,  agency,  sub-agency,  office  or  branch
    15  office  for  the conduct of such business on the premises stated in such
    16  application upon the payment by or on behalf of the applicant of  a  fee
    17  of  five  thousand  dollars  and shall be renewed upon the payment of [a
    18  like fee annually.] an annual renewal fee pursuant to paragraph  (b)  of
    19  this  subdivision.  Such license or certificate shall not be transferred
    20  or assigned, except by  permission  of  the  secretary  of  state.  Such
    21  license  or certificate shall run to the first day of January next ensu-
    22  ing the date thereof, unless sooner revoked by the secretary  of  state.
    23  Such  license or certificate shall be granted upon a written application
    24  setting forth such information as the secretary of state may require  in
    25  order  to  enable him or her to carry into effect the provisions of this
    26  article and shall be accompanied by proof satisfactory to the  secretary
    27  of state of the moral character of the applicant.
    28    (b) The annual professional reseller renewal fee shall be:
    29    (i)  for a professional reseller that resells more than thirty tickets
    30  but less than one hundred tickets per year, an annual renewal fee of two
    31  thousand dollars to maintain a professional reseller license;
    32    (ii) for a professional reseller that  resells  one  hundred  or  more
    33  tickets  but  less  than two hundred tickets per year, an annual renewal
    34  fee of three  thousand  dollars  to  maintain  a  professional  reseller
    35  license; and
    36    (iii)  for  a  professional  reseller that resells two hundred or more
    37  tickets per year, an annual renewal fee  of  four  thousand  dollars  to
    38  maintain a professional reseller license.
    39    (c) "Tickets" shall mean, for purposes of paragraph (b) of this subdi-
    40  vision:  (i)  each resold ticket not originally purchased by the profes-
    41  sional reseller as part of a season or subscription ticket  package;  or
    42  (ii)  a  set  of resold tickets originally purchased by the professional
    43  reseller as part of a season or subscription ticket package.
    44    § 3. Section 25.19 of the arts and cultural affairs law, as amended by
    45  chapter 110 of the laws of 2018, is amended to read as follows:
    46    § 25.19. Posting of license or certificate. 1.  For  the  purposes  of
    47  this  section, "online resale marketplace" means any operator or manager
    48  of a website or other electronic service that resells tickets or  serves
    49  as  a  platform  to facilitate resale, or resale by way of a competitive
    50  bidding process.
    51    2. Immediately upon the receipt of the license or  certificate  issued
    52  pursuant  to  this article by the secretary of state, the licensee named
    53  therein shall cause such license to be posted and at all times displayed
    54  in a conspicuous place in the principal  office  of  such  business  for
    55  which  it  is  issued,  and  shall cause the certificate for each branch
    56  office, bureau, agency or sub-agency to  be  posted  and  at  all  times

        S. 6716--B                          5

     1  displayed  in  a conspicuous place in such branch office, bureau, agency
     2  or sub-agency for which it is issued, so that all persons visiting  such
     3  principal office, branch office, bureau, agency or sub-agency may readi-
     4  ly  see  the  same,  and if such licensee does business on the internet,
     5  including via a retail ticket purchasing platform, to provide a  license
     6  number  displayed  in a conspicuous manner or a hyperlink displayed in a
     7  conspicuous manner to a scanned copy of such license.  Such  license  or
     8  certificate  shall  at  all reasonable times be subject to inspection by
     9  the secretary of state or his or her authorized inspectors. It shall  be
    10  unlawful  for  any person, firm, partnership or corporation holding such
    11  license or certificate to post such license or certificate or to  permit
    12  such  certificate  to be posted upon premises other than those described
    13  therein or to which it has been transferred pursuant to  the  provisions
    14  of  this  article  or  unlawfully  to  alter, deface or destroy any such
    15  license or certificate.  For purposes of this section, the term  "retail
    16  ticket  purchasing  platform"  shall  mean  a  retail  ticket purchasing
    17  website, application, phone system, or other technology platform used to
    18  sell tickets.
    19    3. (a) An online resale marketplace shall require professional resell-
    20  ers to provide their New York state ticket reseller license number as  a
    21  condition of utilizing an online resale marketplace to resell tickets.
    22    (b)  An  online  resale  marketplace  shall  disclose  in  a clear and
    23  conspicuous manner a notice on the advertisement or offer of a ticket or
    24  tickets that such ticket or tickets being purchased are being resold  by
    25  a licensed New York state professional reseller.
    26    §  4.  This  act  shall take effect on the sixtieth day after it shall
    27  have become a law; provided, however, that the  amendments  to  sections
    28  25.03,  25.13  and  25.19  of  the arts and cultural affairs law made by
    29  sections one, two and three of this act shall not affect the  repeal  of
    30  such article and shall be deemed repealed therewith.

    31                                   PART C

    32    Section  1.  Subdivision  2  of section 25.07 of the arts and cultural
    33  affairs law, as amended by chapter 61 of the laws of  2007,  is  amended
    34  and a new subdivision 5 is added to read as follows:
    35    2.  Notwithstanding  any  other  provision of law, any person, firm or
    36  corporation, regardless of whether or not licensed under  this  article,
    37  that  sells  tickets or facilitates the sale of tickets, resells tickets
    38  or facilitates the resale or resale auction of tickets between independ-
    39  ent parties by any means, must guarantee to each purchaser of such  sold
    40  or  resold  tickets  that the person, firm or corporation will provide a
    41  full refund of the amount paid by  the  purchaser  (including,  but  not
    42  limited  to,  all  fees,  regardless  of  how characterized), unless the
    43  purchaser elects to retain such tickets or  a  credit  equal  to  or  in
    44  excess of the full amount paid by the purchaser in lieu of a full refund
    45  within  thirty  days  of  receiving  such notice of an opportunity for a
    46  refund, if any of the following occurs: (a) the  event  for  which  such
    47  ticket  has been sold or resold is cancelled, provided that if the event
    48  is cancelled then actual handling and delivery fees need not be refunded
    49  as long as such previously disclosed guarantee specifies that such  fees
    50  will  not be refunded; (b) the ticket received by the purchaser does not
    51  grant the purchaser admission to the event described on the ticket,  for
    52  reasons  that  may include, without limitation, that the ticket is coun-
    53  terfeit or that the ticket has been cancelled by the issuer due to  non-
    54  payment, or that the event described on the ticket was cancelled for any

        S. 6716--B                          6

     1  reason prior to purchase of the sold or resold ticket, unless the ticket
     2  is  cancelled  due to an act or omission by such purchaser; [or] (c) the
     3  ticket fails to conform to its  description  as  advertised  unless  the
     4  buyer  has  pre-approved  a  substitution  of tickets; (d) the event for
     5  which such ticket has been sold or resold is postponed more than once in
     6  a calendar year; (e) the event for which such ticket has  been  sold  or
     7  resold has been rescheduled to a subsequent date more than one year from
     8  the  initial event date; or (f) the event for which such ticket has been
     9  sold or resold has been postponed and has not  been  rescheduled  within
    10  three  months  after the initial event date.  Upon the occurrence of any
    11  of the aforementioned events, the seller or reseller  shall  notify  the
    12  purchaser  of  such tickets and shall provide a thirty-day window during
    13  which the purchaser may elect to retain such tickets, receive  a  credit
    14  equal  to  or  in  excess  of  the  full amount paid by the purchaser or
    15  receive a full refund.  If, at the end of  the  thirty-day  window,  the
    16  purchaser  of  such  tickets  does  not choose one of the aforementioned
    17  options, they shall receive an immediate full refund for the amount paid
    18  by the purchaser including but not limited to all  fees,  regardless  of
    19  how  characterized.    The secretary of state shall promulgate rules and
    20  regulations regarding notification  procedures  and  shall  determine  a
    21  sufficient  refund  time period, which shall be no less than thirty days
    22  following the occurrence of a triggering event.
    23    5. Notwithstanding any other provision of law,  any  person,  firm  or
    24  corporation, regardless of whether or not licensed under this article or
    25  designated  as  a professional reseller or an online resale marketplace,
    26  that resells tickets or facilitates the  resale  or  resale  auction  of
    27  tickets  between independent parties by any means, shall guarantee with-
    28  out restriction to each  purchaser  of  such  resold  tickets  that  the
    29  person,  firm  or corporation will honor, communicate and facilitate, if
    30  so  requested  by  such  purchaser,  all  opportunities   for   refunds,
    31  exchanges,  credits or other remedies due to event cancellation or post-
    32  ponement that are publicly  offered  by  a  primary  ticket  seller,  as
    33  defined  in  subdivision  twelve  of  section  25.03 of this article, to
    34  original purchasers of such tickets.
    35    § 2. This act shall take effect on the sixtieth  day  after  it  shall
    36  have  become  a  law,  provided, however, that the amendments to section
    37  25.07 of the arts and cultural affairs law made by section one  of  this
    38  act  shall not affect the expiration of such section and shall be deemed
    39  expired therewith.

    40                                   PART D

    41    Section 1. Subdivision 2 of section 25.23 of  the  arts  and  cultural
    42  affairs  law, as added by chapter 110 of the laws of 2018, is amended to
    43  read as follows:
    44    2. An online resale marketplace shall post  a  clear  and  conspicuous
    45  notice  on  the  website that the website is for the secondary sale of a
    46  ticket, that the price of such ticket offered for sale  may  exceed  the
    47  established price and shall also state the refund policy of the platform
    48  in  connection  with  the  cancellation or postponement of an event.  An
    49  online resale marketplace shall require the established price charged by
    50  the operator of a place of entertainment that is printed or endorsed  on
    51  the face of each ticket in accordance with section 25.07 of this article
    52  to  be clearly and conspicuously posted as part of each advertisement or
    53  offer for the resale of tickets.  An  online  resale  marketplace  shall
    54  require  that  the user confirm having read such [notice] notices before

        S. 6716--B                          7

     1  completing any transaction. For the purposes of this section, an "online
     2  resale marketplace" means any operator or manager of a website or  other
     3  electronic  service  that  resells  tickets  or  serves as a platform to
     4  facilitate resale, or resale by way of a competitive bidding process.
     5    §  2.  This  act  shall take effect on the sixtieth day after it shall
     6  have become a law; provided however that the amendments to section 25.23
     7  of the arts and cultural affairs law made by section  one  of  this  act
     8  shall not affect the repeal of such section and shall be deemed repealed
     9  therewith.

    10                                   PART E

    11    Section  1.  Section  25.10  of  the arts and cultural affairs law, as
    12  added by chapter 110 of the laws of 2018, is amended to read as follows:
    13    § 25.10. Ticket resale requirements. 1. It shall  be  unlawful  for  a
    14  licensee  or other ticket reseller to advertise for the sale of tickets,
    15  contract for the sale of tickets, contract to obtain tickets for  anoth-
    16  er, or accept consideration for payment in full or for a deposit for the
    17  sale of tickets unless [such licensee or other ticket reseller meets one
    18  or more of the following requirements] and until:
    19    (a)  such  licensee or other ticket reseller has the offered ticket in
    20  its possession or has a written contract to obtain the offered ticket at
    21  a certain price from a person or entity in possession of the  ticket  or
    22  from a person or entity who has a contractual right to obtain such tick-
    23  et; and
    24    (b)  [such licensee or other ticket reseller has a written contract to
    25  obtain the offered ticket at a certain price from a person in possession
    26  of the ticket or from a person who has a  contractual  right  to  obtain
    27  such ticket; or
    28    (c)  such licensee or other ticket reseller informs the purchaser in a
    29  clear and conspicuous manner and in plain language at the time of offer-
    30  ing such ticket for sale and in a written notice prior to the completion
    31  of the transaction that such licensee or other ticket reseller does  not
    32  have  possession  of  the  ticket, has no contract to obtain the offered
    33  ticket at a certain price from a person in possession of the  ticket  or
    34  from a person who has a contractual right to obtain such ticket, may not
    35  be able to supply the ticket at the contracted price or range of prices,
    36  and requires such purchaser to expressly confirm prior to completing the
    37  transaction that the purchaser has read such notice.
    38    2.  Nothing  in this section shall prohibit a licensee or other ticket
    39  reseller from accepting a deposit from a  prospective  purchaser  for  a
    40  resale  pursuant  to  paragraph  (c) of subdivision one of this section,
    41  provided that  such  licensee  or  other  ticket  reseller  informs  the
    42  purchaser  in  writing prior to receipt of consideration of the terms of
    43  the deposit agreement, and includes in the written  notice  the  disclo-
    44  sures  otherwise  required  by  this  section.  If  a licensee or ticket
    45  reseller has entered into a contract with or received consideration from
    46  a prospective purchaser for the sale of a ticket or tickets  and  cannot
    47  supply  such  ticket  or tickets at the contracted price or price range,
    48  such licensee or ticket reseller shall refund any monies  paid  by  such
    49  prospective  purchaser  within ten business days of receipt of a request
    50  for a refund from such purchaser.
    51    3.] tickets to the event have been placed on  sale  by  the  venue  or
    52  entity  hosting  the  event or its authorized agent. For the purposes of
    53  this section, "placed on sale" shall mean the date and time when tickets
    54  are made available for sale to the general public, excluding  any  prior

        S. 6716--B                          8

     1  sales  to fan clubs, businesses, and persons for promotional activities.
     2  This paragraph shall not apply to season or subscription ticket holders.
     3    2.  Nothing  in  this  section  shall be construed to nullify, expand,
     4  restrict, or otherwise amend or modify now existing laws or  regulations
     5  outside  of this article, and nothing in this section shall be construed
     6  as making lawful any fraudulent, deceptive, or illegal act  or  practice
     7  that is unlawful pursuant to now existing laws or regulations.
     8    [4.]  3.  The  attorney general shall have jurisdiction to enforce the
     9  provisions of this section in accordance with the powers granted to  him
    10  or her by section sixty-three of the executive law.
    11    §  2.  This  act  shall take effect on the sixtieth day after it shall
    12  have become a law; provided, however, that  the  amendments  to  section
    13  25.10  of  the arts and cultural affairs law made by section one of this
    14  act shall not affect the repeal of such  section  and  shall  be  deemed
    15  repealed therewith.

    16                                   PART F

    17    Section  1.  Subdivision  4  of section 25.07 of the arts and cultural
    18  affairs law, as added by chapter 110 of the laws of 2018, is amended  to
    19  read as follows:
    20    4. Every operator or operator's agent of a place of entertainment, any
    21  licensee or other ticket reseller, or platform that facilitates the sale
    22  or resale of tickets shall, in all advertisements and ticket sales list-
    23  ings,  display  the total cost of the ticket, inclusive of all ancillary
    24  fees that must be paid in order to purchase a ticket and disclose  in  a
    25  clear  and  conspicuous  manner  [the total price of the ticket and] the
    26  portion of the ticket price stated in dollars that represents a  service
    27  charge, or any other fee or surcharge to the purchaser. Such disclosures
    28  shall  occur  at  the  beginning  of  a  transaction  before a ticket is
    29  selected for purchase. The price of the ticket shall not  change  during
    30  the  purchase  process,  excluding  reasonable  fees for the delivery of
    31  non-electronic tickets based on the  delivery  method  selected  by  the
    32  purchaser that shall be disclosed prior to accepting payment therefor.
    33    §  2.  This  act  shall take effect on the sixtieth day after it shall
    34  have become a law provided, however, that the amendments to  subdivision
    35  4  of section 25.07 of the arts and cultural affairs law made by section
    36  one of this act shall not affect the repeal of such section and shall be
    37  deemed to repeal therewith.

    38                                   PART G

    39    Section 1. Section 25.03 of the  arts  and  cultural  affairs  law  is
    40  amended by adding two new subdivisions 12 and 13 to read as follows:
    41    12.  "Primary  ticket seller" means an owner or operator of a venue or
    42  sports team, a manager or provider of an event, or a provider of ticket-
    43  ing services or an agent of such owner, operator, manager,  or  provider
    44  that  engages in the primary sale of tickets for an event or retains the
    45  authority to otherwise distribute tickets.
    46    13. "Placed on sale" means the date and time  when  tickets  are  made
    47  available  for  sale to the general public, excluding any prior sales to
    48  fan clubs, businesses, and persons for promotional activities.
    49    § 2. Section 25.29 of the arts and cultural affairs law, as amended by
    50  chapter 61 of the laws of 2007 and subdivision 1 as amended  by  chapter
    51  151 of the laws of 2010, is amended to read as follows:

        S. 6716--B                          9

     1    § 25.29. Unlawful  charges  in connection with tickets. 1. No operator
     2  of any place of entertainment, or  his  or  her  agent,  representative,
     3  employee or licensee shall, if a price be charged for admission thereto,
     4  exact, demand, accept or receive, directly or indirectly, any premium or
     5  price  in  excess  of  the  established  price plus lawful taxes whether
     6  designated as price, gratuity or otherwise; provided, however: (a) noth-
     7  ing in this article shall be construed to prohibit a reasonable  service
     8  charge  of fifteen or less percent of the price of a ticket prior to the
     9  addition of any charges by [the operator or agents of the operator]  any
    10  person, firm or corporation, regardless of whether or not licensed under
    11  this  article,  that  sells  tickets or facilitates the sale of tickets,
    12  resells tickets or facilitates the resale or resale auction  of  tickets
    13  between  independent parties by any means for special services[, includ-
    14  ing but not limited to,] actually rendered or otherwise in connection to
    15  customer support, technological and software infrastructure, and  actual
    16  operational costs for sales away from the box office[, credit card sales
    17  or delivery]; (b) it shall be an unlawful act for a primary ticket sell-
    18  er  that  earns greater revenue through the primary sale of tickets than
    19  the resale of tickets from charging any fee whatsoever to resell tickets
    20  originally purchased from such seller; and [(b)]  (c)  nothing  in  this
    21  article  shall  be  construed  to prohibit an operator or its agent from
    22  offering for initial sale tickets by means of an auction.
    23    2. A reasonable and actual cost for the physical delivery  of  tickets
    24  may be charged by the seller or reseller based on the method of delivery
    25  selected  by  the purchaser; provided, however, no delivery fee shall be
    26  separately charged for electronic tickets or tickets that may be printed
    27  at home.
    28    3. Any person, firm or  corporation,  regardless  of  whether  or  not
    29  licensed  under this article, that sells tickets or facilitates the sale
    30  of tickets is prohibited from requiring a minimum price for  the  resale
    31  of any tickets purchased from a primary ticket seller.
    32    4.  Under  no  circumstances  shall  any  person, firm or corporation,
    33  regardless of whether or not licensed under  this  article,  that  sells
    34  tickets  or facilitates the sale of tickets increase displayed prices of
    35  tickets while a purchaser: (i) is  waiting  in  a  physical  or  virtual
    36  queue,  room  or  similar  location or sequence established to await the
    37  purchase of tickets; (ii) has the ability to select and  review  tickets
    38  from  a  physical  or  virtual list or map but has not yet completed the
    39  purchase; or (iii) is completing the physical or virtual checkout  proc-
    40  ess to purchase tickets. Notwithstanding the provisions of this subdivi-
    41  sion,  any person, firm or corporation that sells tickets or facilitates
    42  the sale of tickets may place reasonable and uniform restrictions on the
    43  length of time allowed for a purchaser of tickets to review and complete
    44  each transaction.
    45    5. In any prosecution under this section the  attorney  general  shall
    46  have  concurrent jurisdiction with any district attorney and in any such
    47  prosecution he or she or his or her deputy shall exercise all the powers
    48  and perform all the duties which the district attorney  would  otherwise
    49  be authorized to exercise or perform therein.
    50    §  3.  This  act  shall take effect on the sixtieth day after it shall
    51  have become a law; provided, however, that the  amendments  to  sections
    52  25.03  and  25.29  of the arts and cultural affairs law made by sections
    53  one and two of this act shall not affect the repeal of such sections and
    54  shall be deemed repealed therewith.

    55                                   PART H

        S. 6716--B                         10

     1    Section 1. The arts and cultural affairs law is amended  by  adding  a
     2  new section 25.06 to read as follows:
     3    §  25.06.  Resale  of  tickets issued at no charge. Notwithstanding an
     4  individual's ability to transfer a ticket to another party, it shall  be
     5  unlawful  for  any  person,  firm  or  corporation to resell or offer to
     6  resell any ticket or other evidence of right of entry to  any  place  of
     7  entertainment  if  such ticket was initially offered to the public at no
     8  charge.
     9    § 2. This act shall take effect on the sixtieth  day  after  it  shall
    10  have  become a law; provided, however, that the amendments to article 25
    11  of the arts and cultural affairs law made by section  one  of  this  act
    12  shall not affect the repeal of such article and shall be deemed repealed
    13  therewith.

    14                                   PART I

    15    Section  1.  The  arts and cultural affairs law is amended by adding a
    16  new section 25.04 to read as follows:
    17    § 25.04. Tickets withheld from sale  to  general  public.  1.  Primary
    18  ticket  sellers  shall  disclose  and display on the website, at the box
    19  office and any other method of ticket distribution of such primary tick-
    20  et seller, the total number of tickets offered for sale to  the  general
    21  public by such primary ticket seller not less than seven days before the
    22  date  on  which  tickets  shall be available for primary sale. The total
    23  number shall be periodically updated by the primary ticket seller if and
    24  when additional tickets are subsequently released for sale to the gener-
    25  al public.  This subdivision shall not apply to: (i) venues with a seat-
    26  ing capacity of less than six thousand  five  hundred  guests;  or  (ii)
    27  places  of entertainment such as fair grounds, amusement parks, museums,
    28  observatories, ski resorts, ice skating  rinks  and  other  recreational
    29  facilities  or  events  wherein  rides,  exhibits and displays, games or
    30  activities of skill or chance or the sale of food, beverages,  toys  and
    31  souvenirs constitute the main uses.
    32    2. It shall be an unlawful practice for a primary ticket seller or any
    33  person  or  entity  who  has  access to tickets to an event prior to the
    34  tickets' release for sale to the general public to withhold such tickets
    35  from sale to the general public in an amount exceeding  ten  percent  of
    36  all  available  seating  for the event. Tickets distributed to bona fide
    37  charitable groups or initially reserved due to event  production  holds,
    38  including but not limited to pending seating, lighting, or stage config-
    39  urations, that are subsequently released to the general public shall not
    40  be  included  within  this amount.   This subdivision shall not apply to
    41  places of entertainment such as fair grounds, amusement parks,  museums,
    42  observatories,  ski  resorts,  ice  skating rinks and other recreational
    43  facilities or events wherein rides,  exhibits  and  displays,  games  or
    44  activities  of  skill or chance or the sale of food, beverages, toys and
    45  souvenirs constitute the main uses.
    46    3. It shall be an unlawful practice for an individual employee of  any
    47  venue,  primary  ticket seller, team, artist, online resale marketplace,
    48  box office or any other entity that is involved in  hosting,  promoting,
    49  performing  or  ticket selling to resell tickets that have been withheld
    50  from the general public for a higher price than the primary sale of  the
    51  ticket  or  resell  tickets to any third party that may have intentions,
    52  actually or constructively known by such employee, to resell the  ticket
    53  for  a  higher  price  than  the total cost of the ticket, including all
    54  ancillary charges.

        S. 6716--B                         11

     1    § 2. This act shall take effect on the sixtieth  day  after  it  shall
     2  have  become a law; provided, however, that the amendments to article 25
     3  of the arts and cultural affairs law made by section  one  of  this  act
     4  shall not affect the repeal of such article and shall be deemed repealed
     5  therewith.

     6                                   PART J

     7    Section  1.  Section  25.12  of  the arts and cultural affairs law, as
     8  added by chapter 110 of the laws of 2018, is amended to read as follows:
     9    § 25.12. Professional sports organization membership pass.    Notwith-
    10  standing section 25.30 of this article, an operator of a place of enter-
    11  tainment  or  such operator's agent may offer paperless tickets which do
    12  not allow for independent transferability provided that such tickets are
    13  included in a membership pass at a discounted price offered by a profes-
    14  sional sports organization for seating in  venues  or  stadiums  with  a
    15  fixed  capacity  of  over  [thirty] thirteen thousand five hundred seats
    16  that guarantees entry to a specified number of  events  in  a  specified
    17  time period with seat assignments assigned no more than four hours prior
    18  to  the commencement of the event and such seat assignment must be vari-
    19  able from game to game and not intended for season ticket holders. Tick-
    20  ets provided under such membership pass may  be  restricted  from  being
    21  transferred  or  resold,  including  through  the operator or operators'
    22  agents, and must be clearly marked as such prior to initial offering  or
    23  sale. Such membership pass shall not mean a subscription or season tick-
    24  et  package  offered  for  sale and shall not result in the sale of more
    25  than five percent of the maximum amount of all seats that will  be  made
    26  available  at  a  venue  for  a  particular  event to be sold under this
    27  section.
    28    § 2. This act shall take effect on the sixtieth  day  after  it  shall
    29  have  become  a  law;  provided, however, that the amendments to section
    30  25.12 of the arts and cultural affairs law made by section one  of  this
    31  act  shall  not  affect  the  repeal of such section and shall be deemed
    32  repealed therewith.

    33                                   PART K

    34    Section 1. The general obligations law is  amended  by  adding  a  new
    35  section 5-338 to read as follows:
    36    §  5-338.  Agreements between operators of places of entertainment and
    37  primary ticket vendors. 1. For the purposes of this section, the follow-
    38  ing terms shall have the following meanings:
    39    (a) "Entertainment" means all forms of  entertainment  including,  but
    40  not  limited  to,  theatrical or operatic performances, concerts, motion
    41  pictures, all forms of entertainment at fairgrounds, amusement parks and
    42  all types of athletic competitions including football, basketball, base-
    43  ball, boxing, tennis, hockey, and any other sport, and all  other  forms
    44  of diversion, recreation or show.
    45    (b)  "Operator"  means  any  person  who owns, operates, or controls a
    46  place of entertainment or who promotes or produces an entertainment.
    47    (c) "Place of entertainment" means any privately or publicly owned and
    48  operated entertainment facility such as a theatre, stadium, arena, race-
    49  track, museum,  amusement  park,  or  other  place  where  performances,
    50  concerts,  exhibits,  athletic  games  or contests are held for which an
    51  entry fee is charged.

        S. 6716--B                         12

     1    (d) "Primary ticket seller" means an owner or operator of a  venue  or
     2  sports team, a manager or provider of an event, or a provider of ticket-
     3  ing  services  or an agent of such owner, operator, manager, or provider
     4  that engages in the primary sale of tickets for an event or retains  the
     5  authority to otherwise distribute tickets.
     6    (e)  "Ticket" means any evidence of the right of entry to any place of
     7  entertainment.
     8    2. A contract between an operator of places  of  entertainment  and  a
     9  primary ticket vendor shall not provide for the primary ticket vendor to
    10  be  the  exclusive  and  sole  primary ticket vendor for the operator of
    11  places of entertainment.
    12    3. It shall be unlawful to threaten or to seek to enforce a  provision
    13  made unlawful under this section or to otherwise penalize an operator of
    14  a  place  of  entertainment  for entering into an agreement with another
    15  primary ticket seller.
    16    4. Any waiver of the provisions of this section is contrary to  public
    17  policy and thus is void and unenforceable.
    18    5.  This  section  shall  not require an operator of a place of enter-
    19  tainment to enter into an agreement with  a  primary  ticket  seller  or
    20  require  that  an operator of a place of entertainment have an agreement
    21  with multiple primary ticket sellers.
    22    § 2. This act shall take effect on the first of January next  succeed-
    23  ing  the  date  on  which it shall have become a law, and shall apply to
    24  contracts entered into on or after such date.

    25                                   PART L

    26  Section 1. Paragraph (a) of subdivision 1 of section 25.30 of  the  arts
    27  and cultural affairs law, as amended by chapter 151 of the laws of 2010,
    28  is amended to read as follows:
    29    (a)  restrict  by  any  means  the resale of any tickets included in a
    30  subscription or season ticket package to or via a licensee under section
    31  25.13 of this article or via a website that  serves  as  a  platform  to
    32  facilitate  resale  as  defined under section 25.13 of this article as a
    33  condition of purchase, as a condition to retain  such  tickets  for  the
    34  duration of the subscription or season ticket package agreement, or as a
    35  condition  to  retain any [contractually agreed upon] rights to purchase
    36  future  subscription  or  season  ticket  packages  that  are  otherwise
    37  conferred  in the subscription or season ticket agreement or extended to
    38  subscribers not engaged in the resale market as a general policy of  the
    39  team,  promoter,  or  venue.  Further,  it shall be unlawful to charge a
    40  different rate to any such subscriber solely because the subscriber  has
    41  resold or may resell tickets;
    42    §  2.  This  act  shall take effect on the sixtieth day after it shall
    43  have become a law provided, however, that the  amendments  to  paragraph
    44  (a)  of  subdivision 1 of section 25.30 of the arts and cultural affairs
    45  law made by section one of this act shall not affect the repeal of  such
    46  section and shall be deemed to be repealed therewith.

    47                                   PART M

    48  Section  1.  Section  4 of chapter 704 of the laws of 1991, amending the
    49  arts and cultural affairs law and chapter 912 of the laws of 1920 relat-
    50  ing to the regulation of boxing and wrestling matches relating to  tick-
    51  ets to places of entertainment, as amended by chapter 148 of the laws of
    52  2021, is amended to read as follows:

        S. 6716--B                         13

     1    §  4.  This  act  shall take effect on the sixtieth day after it shall
     2  have become a law, provided, chapter 61 of the laws of  2007  shall  not
     3  take  effect  with  respect  to the issuance of licenses or certificates
     4  under this article by the secretary of  state  or  department  of  state
     5  until  January  1, 2008 and regulation under this article by the commis-
     6  sioners of licenses of the political subdivisions  of  the  state  shall
     7  continue  through  December 31, 2007, and shall remain in full force and
     8  effect only until and including June 30, [2022] 2025 when such act shall
     9  be repealed and when, notwithstanding any other provision  of  law,  the
    10  provisions  of  article  25  of title G of the arts and cultural affairs
    11  law, repealed by such act, shall be reinstituted; provided further  that
    12  section  25.11 of the arts and cultural affairs law, as added by section
    13  one of this act, shall survive such repeal date. Provided, however,  the
    14  printing  on  tickets  required  pursuant to sections 25.07 and 25.08 of
    15  article 25 of the arts and cultural affairs law, as added by  this  act,
    16  shall not apply to tickets printed prior to enactment of such article so
    17  long  as  notice  of the higher maximum premium price and prohibition of
    18  sales within one thousand five hundred feet from the physical  structure
    19  of   the  place  of  entertainment,  where  applicable,  is  prominently
    20  displayed at the point of sale and at such place of entertainment.
    21    § 2. Section 11 of chapter 151 of the laws of 2010, amending the  arts
    22  and  cultural  affairs  law  relating  to resale of tickets to places of
    23  entertainment, as amended by chapter 148 of the laws of 2021, is amended
    24  to read as follows:
    25    § 11. Notwithstanding the provisions  of  article  5  of  the  general
    26  construction  law, if this act shall take effect after May 15, 2010, the
    27  provisions of article 25 of the arts and cultural  affairs  law,  except
    28  section  25.11  are  hereby revived and shall continue in full force and
    29  effect as they existed on May 15, 2010 through June 30, [2022] 2025 when
    30  upon such date such provisions shall expire and be deemed repealed.
    31    § 3. This act shall take effect immediately.
    32    § 2. Severability clause. If any clause, sentence, paragraph, subdivi-
    33  sion, section or part of this act shall be  adjudged  by  any  court  of
    34  competent  jurisdiction  to  be invalid, such judgment shall not affect,
    35  impair, or invalidate the remainder thereof, but shall  be  confined  in
    36  its  operation  to the clause, sentence, paragraph, subdivision, section
    37  or part thereof directly involved in the controversy in which such judg-
    38  ment shall have been rendered. It is hereby declared to be the intent of
    39  the legislature that this act would  have  been  enacted  even  if  such
    40  invalid provisions had not been included herein.
    41    §  3.  This act shall take effect immediately; provided, however, that
    42  the applicable effective date of Parts A through M of this act shall  be
    43  as specifically set forth in the last section of such Parts.
feedback