Bill Text: TX SB1264 | 2019-2020 | 86th Legislature | Enrolled

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Bill Title: Relating to consumer protections against certain medical and health care billing by certain out-of-network providers.

Spectrum: Slight Partisan Bill (Republican 57-26)

Status: (Passed) 2019-06-14 - Effective on 9/1/19 [SB1264 Detail]

Download: Texas-2019-SB1264-Enrolled.html

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S.B. No. 1264

AN ACT
relating to consumer protections against certain medical and health
care billing by certain out-of-network providers.
BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS:
ARTICLE 1. ELIMINATION OF SURPRISE BILLING FOR CERTAIN HEALTH
BENEFIT PLANS
SECTION 1.01. Subtitle G, Title 5, Insurance Code, is
amended by adding Chapter 752 to read as follows:
CHAPTER 752. ENFORCEMENT OF BALANCE BILLING PROHIBITIONS
Sec. 752.0001. DEFINITION. In this chapter,
"administrator" has the meaning assigned by Section 1467.001.
Sec. 752.0002. INJUNCTION FOR BALANCE BILLING. (a) If the
attorney general receives a referral from the appropriate
regulatory agency indicating that an individual or entity,
including a health benefit plan issuer or administrator, has
exhibited a pattern of intentionally violating a law that prohibits
the individual or entity from billing an insured, participant, or
enrollee in an amount greater than an applicable copayment,
coinsurance, and deductible under the insured's, participant's, or
enrollee's managed care plan or that imposes a requirement related
to that prohibition, the attorney general may bring a civil action
in the name of the state to enjoin the individual or entity from the
violation.
(b) If the attorney general prevails in an action brought
under Subsection (a), the attorney general may recover reasonable
attorney's fees, costs, and expenses, including court costs and
witness fees, incurred in bringing the action.
Sec. 752.0003. ENFORCEMENT BY REGULATORY AGENCY. (a) An
appropriate regulatory agency that licenses, certifies, or
otherwise authorizes a physician, health care practitioner, health
care facility, or other health care provider to practice or operate
in this state may take disciplinary action against the physician,
practitioner, facility, or provider if the physician,
practitioner, facility, or provider violates a law that prohibits
the physician, practitioner, facility, or provider from billing an
insured, participant, or enrollee in an amount greater than an
applicable copayment, coinsurance, and deductible under the
insured's, participant's, or enrollee's managed care plan or that
imposes a requirement related to that prohibition.
(b) The department may take disciplinary action against a
health benefit plan issuer or administrator if the issuer or
administrator violates a law requiring the issuer or administrator
to provide notice of a balance billing prohibition or make a related
disclosure.
(c) A regulatory agency described by Subsection (a) or the
commissioner may adopt rules as necessary to implement this
section. Section 2001.0045, Government Code, does not apply to
rules adopted under this subsection.
SECTION 1.02. Subchapter A, Chapter 1271, Insurance Code,
is amended by adding Section 1271.008 to read as follows:
Sec. 1271.008. BALANCE BILLING PROHIBITION NOTICE. (a) A
health maintenance organization shall provide written notice in
accordance with this section in an explanation of benefits provided
to the enrollee and the physician or provider in connection with a
health care service or supply provided by a non-network physician
or provider. The notice must include:
(1) a statement of the billing prohibition under
Section 1271.155, 1271.157, or 1271.158, as applicable;
(2) the total amount the physician or provider may
bill the enrollee under the enrollee's health benefit plan and an
itemization of copayments, coinsurance, deductibles, and other
amounts included in that total; and
(3) for an explanation of benefits provided to the
physician or provider, information required by commissioner rule
advising the physician or provider of the availability of mediation
or arbitration, as applicable, under Chapter 1467.
(b) A health maintenance organization shall provide the
explanation of benefits with the notice required by this section to
a physician or health care provider not later than the date the
health maintenance organization makes a payment under Section
1271.155, 1271.157, or 1271.158, as applicable.
SECTION 1.03. Section 1271.155, Insurance Code, is amended
by amending Subsection (b) and adding Subsections (f), (g), and (h)
to read as follows:
(b) A health care plan of a health maintenance organization
must provide the following coverage of emergency care:
(1) a medical screening examination or other
evaluation required by state or federal law necessary to determine
whether an emergency medical condition exists shall be provided to
covered enrollees in a hospital emergency facility or comparable
facility;
(2) necessary emergency care shall be provided to
covered enrollees, including the treatment and stabilization of an
emergency medical condition; [and]
(3) services originated in a hospital emergency
facility, freestanding emergency medical care facility, or
comparable emergency facility following treatment or stabilization
of an emergency medical condition shall be provided to covered
enrollees as approved by the health maintenance organization,
subject to Subsections (c) and (d); and
(4) supplies related to a service described by this
subsection shall be provided to covered enrollees.
(f) For emergency care subject to this section or a supply
related to that care, a health maintenance organization shall make
a payment required by Subsection (a) directly to the non-network
physician or provider not later than, as applicable:
(1) the 30th day after the date the health maintenance
organization receives an electronic clean claim as defined by
Section 843.336 for those services that includes all information
necessary for the health maintenance organization to pay the claim;
or
(2) the 45th day after the date the health maintenance
organization receives a nonelectronic clean claim as defined by
Section 843.336 for those services that includes all information
necessary for the health maintenance organization to pay the claim.
(g) For emergency care subject to this section or a supply
related to that care, a non-network physician or provider or a
person asserting a claim as an agent or assignee of the physician or
provider may not bill an enrollee in, and the enrollee does not have
financial responsibility for, an amount greater than an applicable
copayment, coinsurance, and deductible under the enrollee's health
care plan that:
(1) is based on:
(A) the amount initially determined payable by
the health maintenance organization; or
(B) if applicable, a modified amount as
determined under the health maintenance organization's internal
appeal process; and
(2) is not based on any additional amount determined
to be owed to the physician or provider under Chapter 1467.
(h) This section may not be construed to require the
imposition of a penalty under Section 843.342.
SECTION 1.04. Subchapter D, Chapter 1271, Insurance Code,
is amended by adding Sections 1271.157 and 1271.158 to read as
follows:
Sec. 1271.157. NON-NETWORK FACILITY-BASED PROVIDERS.
(a) In this section, "facility-based provider" means a physician
or provider who provides health care services to patients of a
health care facility.
(b) Except as provided by Subsection (d), a health
maintenance organization shall pay for a covered health care
service performed for or a covered supply related to that service
provided to an enrollee by a non-network physician or provider who
is a facility-based provider at the usual and customary rate or at
an agreed rate if the provider performed the service at a health
care facility that is a network provider. The health maintenance
organization shall make a payment required by this subsection
directly to the physician or provider not later than, as
applicable:
(1) the 30th day after the date the health maintenance
organization receives an electronic clean claim as defined by
Section 843.336 for those services that includes all information
necessary for the health maintenance organization to pay the claim;
or
(2) the 45th day after the date the health maintenance
organization receives a nonelectronic clean claim as defined by
Section 843.336 for those services that includes all information
necessary for the health maintenance organization to pay the claim.
(c) Except as provided by Subsection (d), a non-network
facility-based provider or a person asserting a claim as an agent or
assignee of the provider may not bill an enrollee receiving a health
care service or supply described by Subsection (b) in, and the
enrollee does not have financial responsibility for, an amount
greater than an applicable copayment, coinsurance, and deductible
under the enrollee's health care plan that:
(1) is based on:
(A) the amount initially determined payable by
the health maintenance organization; or
(B) if applicable, a modified amount as
determined under the health maintenance organization's internal
appeal process; and
(2) is not based on any additional amount determined
to be owed to the provider under Chapter 1467.
(d) This section does not apply to a nonemergency health
care or medical service:
(1) that an enrollee elects to receive in writing in
advance of the service with respect to each non-network physician
or provider providing the service; and
(2) for which a non-network physician or provider,
before providing the service, provides a complete written
disclosure to the enrollee that:
(A) explains that the physician or provider does
not have a contract with the enrollee's health benefit plan;
(B) discloses projected amounts for which the
enrollee may be responsible; and
(C) discloses the circumstances under which the
enrollee would be responsible for those amounts.
(e) This section may not be construed to require the
imposition of a penalty under Section 843.342.
Sec. 1271.158. NON-NETWORK DIAGNOSTIC IMAGING PROVIDER OR
LABORATORY SERVICE PROVIDER. (a) In this section, "diagnostic
imaging provider" and "laboratory service provider" have the
meanings assigned by Section 1467.001.
(b) Except as provided by Subsection (d), a health
maintenance organization shall pay for a covered health care
service performed by or a covered supply related to that service
provided to an enrollee by a non-network diagnostic imaging
provider or laboratory service provider at the usual and customary
rate or at an agreed rate if the provider performed the service in
connection with a health care service performed by a network
physician or provider. The health maintenance organization shall
make a payment required by this subsection directly to the
physician or provider not later than, as applicable:
(1) the 30th day after the date the health maintenance
organization receives an electronic clean claim as defined by
Section 843.336 for those services that includes all information
necessary for the health maintenance organization to pay the claim;
or
(2) the 45th day after the date the health maintenance
organization receives a nonelectronic clean claim as defined by
Section 843.336 for those services that includes all information
necessary for the health maintenance organization to pay the claim.
(c) Except as provided by Subsection (d), a non-network
diagnostic imaging provider or laboratory service provider or a
person asserting a claim as an agent or assignee of the provider may
not bill an enrollee receiving a health care service or supply
described by Subsection (b) in, and the enrollee does not have
financial responsibility for, an amount greater than an applicable
copayment, coinsurance, and deductible under the enrollee's health
care plan that:
(1) is based on:
(A) the amount initially determined payable by
the health maintenance organization; or
(B) if applicable, a modified amount as
determined under the health maintenance organization's internal
appeal process; and
(2) is not based on any additional amount determined
to be owed to the provider under Chapter 1467.
(d) This section does not apply to a nonemergency health
care or medical service:
(1) that an enrollee elects to receive in writing in
advance of the service with respect to each non-network physician
or provider providing the service; and
(2) for which a non-network physician or provider,
before providing the service, provides a complete written
disclosure to the enrollee that:
(A) explains that the physician or provider does
not have a contract with the enrollee's health benefit plan;
(B) discloses projected amounts for which the
enrollee may be responsible; and
(C) discloses the circumstances under which the
enrollee would be responsible for those amounts.
(e) This section may not be construed to require the
imposition of a penalty under Section 843.342.
SECTION 1.05. Section 1301.0045(b), Insurance Code, is
amended to read as follows:
(b) Except as provided by Sections 1301.0052, 1301.0053,
[and] 1301.155, 1301.164, and 1301.165, this chapter may not be
construed to require an exclusive provider benefit plan to
compensate a nonpreferred provider for services provided to an
insured.
SECTION 1.06. Section 1301.0053, Insurance Code, is amended
to read as follows:
Sec. 1301.0053. EXCLUSIVE PROVIDER BENEFIT PLANS:
EMERGENCY CARE. (a) If an out-of-network [a nonpreferred]
provider provides emergency care as defined by Section 1301.155 to
an enrollee in an exclusive provider benefit plan, the issuer of the
plan shall reimburse the out-of-network [nonpreferred] provider at
the usual and customary rate or at a rate agreed to by the issuer and
the out-of-network [nonpreferred] provider for the provision of the
services and any supply related to those services. The insurer
shall make a payment required by this subsection directly to the
provider not later than, as applicable:
(1) the 30th day after the date the insurer receives an
electronic clean claim as defined by Section 1301.101 for those
services that includes all information necessary for the insurer to
pay the claim; or
(2) the 45th day after the date the insurer receives a
nonelectronic clean claim as defined by Section 1301.101 for those
services that includes all information necessary for the insurer to
pay the claim.
(b) For emergency care subject to this section or a supply
related to that care, an out-of-network provider or a person
asserting a claim as an agent or assignee of the provider may not
bill an insured in, and the insured does not have financial
responsibility for, an amount greater than an applicable copayment,
coinsurance, and deductible under the insured's exclusive provider
benefit plan that:
(1) is based on:
(A) the amount initially determined payable by
the insurer; or
(B) if applicable, a modified amount as
determined under the insurer's internal appeal process; and
(2) is not based on any additional amount determined
to be owed to the provider under Chapter 1467.
(c) This section may not be construed to require the
imposition of a penalty under Section 1301.137.
SECTION 1.07. Subchapter A, Chapter 1301, Insurance Code,
is amended by adding Section 1301.010 to read as follows:
Sec. 1301.010. BALANCE BILLING PROHIBITION NOTICE. (a) An
insurer shall provide written notice in accordance with this
section in an explanation of benefits provided to the insured and
the physician or health care provider in connection with a medical
care or health care service or supply provided by an out-of-network
provider. The notice must include:
(1) a statement of the billing prohibition under
Section 1301.0053, 1301.155, 1301.164, or 1301.165, as applicable;
(2) the total amount the physician or provider may
bill the insured under the insured's preferred provider benefit
plan and an itemization of copayments, coinsurance, deductibles,
and other amounts included in that total; and
(3) for an explanation of benefits provided to the
physician or provider, information required by commissioner rule
advising the physician or provider of the availability of mediation
or arbitration, as applicable, under Chapter 1467.
(b) An insurer shall provide the explanation of benefits
with the notice required by this section to a physician or health
care provider not later than the date the insurer makes a payment
under Section 1301.0053, 1301.155, 1301.164, or 1301.165, as
applicable.
SECTION 1.08. Section 1301.155, Insurance Code, is amended
by amending Subsection (b) and adding Subsections (c), (d), and (e)
to read as follows:
(b) If an insured cannot reasonably reach a preferred
provider, an insurer shall provide reimbursement for the following
emergency care services at the usual and customary rate or at an
agreed rate and at the preferred level of benefits until the insured
can reasonably be expected to transfer to a preferred provider:
(1) a medical screening examination or other
evaluation required by state or federal law to be provided in the
emergency facility of a hospital that is necessary to determine
whether a medical emergency condition exists;
(2) necessary emergency care services, including the
treatment and stabilization of an emergency medical condition;
[and]
(3) services originating in a hospital emergency
facility or freestanding emergency medical care facility following
treatment or stabilization of an emergency medical condition; and
(4) supplies related to a service described by this
subsection.
(c) For emergency care subject to this section or a supply
related to that care, an insurer shall make a payment required by
this section directly to the out-of-network provider not later
than, as applicable:
(1) the 30th day after the date the insurer receives an
electronic clean claim as defined by Section 1301.101 for those
services that includes all information necessary for the insurer to
pay the claim; or
(2) the 45th day after the date the insurer receives a
nonelectronic clean claim as defined by Section 1301.101 for those
services that includes all information necessary for the insurer to
pay the claim.
(d) For emergency care subject to this section or a supply
related to that care, an out-of-network provider or a person
asserting a claim as an agent or assignee of the provider may not
bill an insured in, and the insured does not have financial
responsibility for, an amount greater than an applicable copayment,
coinsurance, and deductible under the insured's preferred provider
benefit plan that:
(1) is based on:
(A) the amount initially determined payable by
the insurer; or
(B) if applicable, a modified amount as
determined under the insurer's internal appeal process; and
(2) is not based on any additional amount determined
to be owed to the provider under Chapter 1467.
(e) This section may not be construed to require the
imposition of a penalty under Section 1301.137.
SECTION 1.09. Subchapter D, Chapter 1301, Insurance Code,
is amended by adding Sections 1301.164 and 1301.165 to read as
follows:
Sec. 1301.164. OUT-OF-NETWORK FACILITY-BASED PROVIDERS.
(a) In this section, "facility-based provider" means a physician
or health care provider who provides medical care or health care
services to patients of a health care facility.
(b) Except as provided by Subsection (d), an insurer shall
pay for a covered medical care or health care service performed for
or a covered supply related to that service provided to an insured
by an out-of-network provider who is a facility-based provider at
the usual and customary rate or at an agreed rate if the provider
performed the service at a health care facility that is a preferred
provider. The insurer shall make a payment required by this
subsection directly to the provider not later than, as applicable:
(1) the 30th day after the date the insurer receives an
electronic clean claim as defined by Section 1301.101 for those
services that includes all information necessary for the insurer to
pay the claim; or
(2) the 45th day after the date the insurer receives a
nonelectronic clean claim as defined by Section 1301.101 for those
services that includes all information necessary for the insurer to
pay the claim.
(c) Except as provided by Subsection (d), an out-of-network
provider who is a facility-based provider or a person asserting a
claim as an agent or assignee of the provider may not bill an
insured receiving a medical care or health care service or supply
described by Subsection (b) in, and the insured does not have
financial responsibility for, an amount greater than an applicable
copayment, coinsurance, and deductible under the insured's
preferred provider benefit plan that:
(1) is based on:
(A) the amount initially determined payable by
the insurer; or
(B) if applicable, a modified amount as
determined under the insurer's internal appeal process; and
(2) is not based on any additional amount determined
to be owed to the provider under Chapter 1467.
(d) This section does not apply to a nonemergency health
care or medical service:
(1) that an insured elects to receive in writing in
advance of the service with respect to each out-of-network provider
providing the service; and
(2) for which an out-of-network provider, before
providing the service, provides a complete written disclosure to
the insured that:
(A) explains that the provider does not have a
contract with the insured's preferred provider benefit plan;
(B) discloses projected amounts for which the
insured may be responsible; and
(C) discloses the circumstances under which the
insured would be responsible for those amounts.
(e) This section may not be construed to require the
imposition of a penalty under Section 1301.137.
Sec. 1301.165. OUT-OF-NETWORK DIAGNOSTIC IMAGING PROVIDER
OR LABORATORY SERVICE PROVIDER. (a) In this section, "diagnostic
imaging provider" and "laboratory service provider" have the
meanings assigned by Section 1467.001.
(b) Except as provided by Subsection (d), an insurer shall
pay for a covered medical care or health care service performed by
or a covered supply related to that service provided to an insured
by an out-of-network provider who is a diagnostic imaging provider
or laboratory service provider at the usual and customary rate or at
an agreed rate if the provider performed the service in connection
with a medical care or health care service performed by a preferred
provider. The insurer shall make a payment required by this
subsection directly to the provider not later than, as applicable:
(1) the 30th day after the date the insurer receives an
electronic clean claim as defined by Section 1301.101 for those
services that includes all information necessary for the insurer to
pay the claim; or
(2) the 45th day after the date the insurer receives a
nonelectronic clean claim as defined by Section 1301.101 for those
services that includes all information necessary for the insurer to
pay the claim.
(c) Except as provided by Subsection (d), an out-of-network
provider who is a diagnostic imaging provider or laboratory service
provider or a person asserting a claim as an agent or assignee of
the provider may not bill an insured receiving a medical care or
health care service or supply described by Subsection (b) in, and
the insured does not have financial responsibility for, an amount
greater than an applicable copayment, coinsurance, and deductible
under the insured's preferred provider benefit plan that:
(1) is based on:
(A) the amount initially determined payable by
the insurer; or
(B) if applicable, the modified amount as
determined under the insurer's internal appeal process; and
(2) is not based on any additional amount determined
to be owed to the provider under Chapter 1467.
(d) This section does not apply to a nonemergency health
care or medical service:
(1) that an insured elects to receive in writing in
advance of the service with respect to each out-of-network provider
providing the service; and
(2) for which an out-of-network provider, before
providing the service, provides a complete written disclosure to
the insured that:
(A) explains that the provider does not have a
contract with the insured's preferred provider benefit plan;
(B) discloses projected amounts for which the
insured may be responsible; and
(C) discloses the circumstances under which the
insured would be responsible for those amounts.
(e) This section may not be construed to require the
imposition of a penalty under Section 1301.137.
SECTION 1.10. Section 1551.003, Insurance Code, is amended
by adding Subdivision (15) to read as follows:
(15) "Usual and customary rate" means the relevant
allowable amount as described by the applicable master benefit plan
document or policy.
SECTION 1.11. Subchapter A, Chapter 1551, Insurance Code,
is amended by adding Section 1551.015 to read as follows:
Sec. 1551.015. BALANCE BILLING PROHIBITION NOTICE.
(a) The administrator of a managed care plan provided under the
group benefits program shall provide written notice in accordance
with this section in an explanation of benefits provided to the
participant and the physician or health care provider in connection
with a health care or medical service or supply provided by an
out-of-network provider. The notice must include:
(1) a statement of the billing prohibition under
Section 1551.228, 1551.229, or 1551.230, as applicable;
(2) the total amount the physician or provider may
bill the participant under the participant's managed care plan and
an itemization of copayments, coinsurance, deductibles, and other
amounts included in that total; and
(3) for an explanation of benefits provided to the
physician or provider, information required by commissioner rule
advising the physician or provider of the availability of mediation
or arbitration, as applicable, under Chapter 1467.
(b) The administrator shall provide the explanation of
benefits with the notice required by this section to a physician or
health care provider not later than the date the administrator
makes a payment under Section 1551.228, 1551.229, or 1551.230, as
applicable.
SECTION 1.12. Subchapter E, Chapter 1551, Insurance Code,
is amended by adding Sections 1551.228, 1551.229, and 1551.230 to
read as follows:
Sec. 1551.228. EMERGENCY CARE PAYMENTS. (a) In this
section, "emergency care" has the meaning assigned by Section
1301.155.
(b) The administrator of a managed care plan provided under
the group benefits program shall pay for covered emergency care
performed by or a covered supply related to that care provided by an
out-of-network provider at the usual and customary rate or at an
agreed rate. The administrator shall make a payment required by
this subsection directly to the provider not later than, as
applicable:
(1) the 30th day after the date the administrator
receives an electronic claim for those services that includes all
information necessary for the administrator to pay the claim; or
(2) the 45th day after the date the administrator
receives a nonelectronic claim for those services that includes all
information necessary for the administrator to pay the claim.
(c) For emergency care subject to this section or a supply
related to that care, an out-of-network provider or a person
asserting a claim as an agent or assignee of the provider may not
bill a participant in, and the participant does not have financial
responsibility for, an amount greater than an applicable copayment,
coinsurance, and deductible under the participant's managed care
plan that:
(1) is based on:
(A) the amount initially determined payable by
the administrator; or
(B) if applicable, a modified amount as
determined under the administrator's internal appeal process; and
(2) is not based on any additional amount determined
to be owed to the provider under Chapter 1467.
Sec. 1551.229. OUT-OF-NETWORK FACILITY-BASED PROVIDER
PAYMENTS. (a) In this section, "facility-based provider" means a
physician or health care provider who provides health care or
medical services to patients of a health care facility.
(b) Except as provided by Subsection (d), the administrator
of a managed care plan provided under the group benefits program
shall pay for a covered health care or medical service performed for
or a covered supply related to that service provided to a
participant by an out-of-network provider who is a facility-based
provider at the usual and customary rate or at an agreed rate if the
provider performed the service at a health care facility that is a
participating provider. The administrator shall make a payment
required by this subsection directly to the provider not later
than, as applicable:
(1) the 30th day after the date the administrator
receives an electronic claim for those services that includes all
information necessary for the administrator to pay the claim; or
(2) the 45th day after the date the administrator
receives a nonelectronic claim for those services that includes all
information necessary for the administrator to pay the claim.
(c) Except as provided by Subsection (d), an out-of-network
provider who is a facility-based provider or a person asserting a
claim as an agent or assignee of the provider may not bill a
participant receiving a health care or medical service or supply
described by Subsection (b) in, and the participant does not have
financial responsibility for, an amount greater than an applicable
copayment, coinsurance, and deductible under the participant's
managed care plan that:
(1) is based on:
(A) the amount initially determined payable by
the administrator; or
(B) if applicable, a modified amount as
determined under the administrator's internal appeal process; and
(2) is not based on any additional amount determined
to be owed to the provider under Chapter 1467.
(d) This section does not apply to a nonemergency health
care or medical service:
(1) that a participant elects to receive in writing in
advance of the service with respect to each out-of-network provider
providing the service; and
(2) for which an out-of-network provider, before
providing the service, provides a complete written disclosure to
the participant that:
(A) explains that the provider does not have a
contract with the participant's managed care plan;
(B) discloses projected amounts for which the
participant may be responsible; and
(C) discloses the circumstances under which the
participant would be responsible for those amounts.
Sec. 1551.230. OUT-OF-NETWORK DIAGNOSTIC IMAGING PROVIDER
OR LABORATORY SERVICE PROVIDER PAYMENTS. (a) In this section,
"diagnostic imaging provider" and "laboratory service provider"
have the meanings assigned by Section 1467.001.
(b) Except as provided by Subsection (d), the administrator
of a managed care plan provided under the group benefits program
shall pay for a covered health care or medical service performed for
or a covered supply related to that service provided to a
participant by an out-of-network provider who is a diagnostic
imaging provider or laboratory service provider at the usual and
customary rate or at an agreed rate if the provider performed the
service in connection with a health care or medical service
performed by a participating provider. The administrator shall
make a payment required by this subsection directly to the provider
not later than, as applicable:
(1) the 30th day after the date the administrator
receives an electronic claim for those services that includes all
information necessary for the administrator to pay the claim; or
(2) the 45th day after the date the administrator
receives a nonelectronic claim for those services that includes all
information necessary for the administrator to pay the claim.
(c) Except as provided by Subsection (d), an out-of-network
provider who is a diagnostic imaging provider or laboratory service
provider or a person asserting a claim as an agent or assignee of
the provider may not bill a participant receiving a health care or
medical service or supply described by Subsection (b) in, and the
participant does not have financial responsibility for, an amount
greater than an applicable copayment, coinsurance, and deductible
under the participant's managed care plan that:
(1) is based on:
(A) the amount initially determined payable by
the administrator; or
(B) if applicable, the modified amount as
determined under the administrator's internal appeal process; and
(2) is not based on any additional amount determined
to be owed to the provider under Chapter 1467.
(d) This section does not apply to a nonemergency health
care or medical service:
(1) that a participant elects to receive in writing in
advance of the service with respect to each out-of-network provider
providing the service; and
(2) for which an out-of-network provider, before
providing the service, provides a complete written disclosure to
the participant that:
(A) explains that the provider does not have a
contract with the participant's managed care plan;
(B) discloses projected amounts for which the
participant may be responsible; and
(C) discloses the circumstances under which the
participant would be responsible for those amounts.
SECTION 1.13. Section 1575.002, Insurance Code, is amended
by adding Subdivision (8) to read as follows:
(8) "Usual and customary rate" means the relevant
allowable amount as described by the applicable master benefit plan
document or policy.
SECTION 1.14. Subchapter A, Chapter 1575, Insurance Code,
is amended by adding Section 1575.009 to read as follows:
Sec. 1575.009. BALANCE BILLING PROHIBITION NOTICE.
(a) The administrator of a managed care plan provided under the
group program shall provide written notice in accordance with this
section in an explanation of benefits provided to the enrollee and
the physician or health care provider in connection with a health
care or medical service or supply provided by an out-of-network
provider. The notice must include:
(1) a statement of the billing prohibition under
Section 1575.171, 1575.172, or 1575.173, as applicable;
(2) the total amount the physician or provider may
bill the enrollee under the enrollee's managed care plan and an
itemization of copayments, coinsurance, deductibles, and other
amounts included in that total; and
(3) for an explanation of benefits provided to the
physician or provider, information required by commissioner rule
advising the physician or provider of the availability of mediation
or arbitration, as applicable, under Chapter 1467.
(b) The administrator shall provide the explanation of
benefits with the notice required by this section to a physician or
health care provider not later than the date the administrator
makes a payment under Section 1575.171, 1575.172, or 1575.173, as
applicable.
SECTION 1.15. Subchapter D, Chapter 1575, Insurance Code,
is amended by adding Sections 1575.171, 1575.172, and 1575.173 to
read as follows:
Sec. 1575.171. EMERGENCY CARE PAYMENTS. (a) In this
section, "emergency care" has the meaning assigned by Section
1301.155.
(b) The administrator of a managed care plan provided under
the group program shall pay for covered emergency care performed by
or a covered supply related to that care provided by an
out-of-network provider at the usual and customary rate or at an
agreed rate. The administrator shall make a payment required by
this subsection directly to the provider not later than, as
applicable:
(1) the 30th day after the date the administrator
receives an electronic claim for those services that includes all
information necessary for the administrator to pay the claim; or
(2) the 45th day after the date the administrator
receives a nonelectronic claim for those services that includes all
information necessary for the administrator to pay the claim.
(c) For emergency care subject to this section or a supply
related to that care, an out-of-network provider or a person
asserting a claim as an agent or assignee of the provider may not
bill an enrollee in, and the enrollee does not have financial
responsibility for, an amount greater than an applicable copayment,
coinsurance, and deductible under the enrollee's managed care plan
that:
(1) is based on:
(A) the amount initially determined payable by
the administrator; or
(B) if applicable, a modified amount as
determined under the administrator's internal appeal process; and
(2) is not based on any additional amount determined
to be owed to the provider under Chapter 1467.
Sec. 1575.172. OUT-OF-NETWORK FACILITY-BASED PROVIDER
PAYMENTS. (a) In this section, "facility-based provider" means a
physician or health care provider who provides health care or
medical services to patients of a health care facility.
(b) Except as provided by Subsection (d), the administrator
of a managed care plan provided under the group program shall pay
for a covered health care or medical service performed for or a
covered supply related to that service provided to an enrollee by an
out-of-network provider who is a facility-based provider at the
usual and customary rate or at an agreed rate if the provider
performed the service at a health care facility that is a
participating provider. The administrator shall make a payment
required by this subsection directly to the provider not later
than, as applicable:
(1) the 30th day after the date the administrator
receives an electronic claim for those services that includes all
information necessary for the administrator to pay the claim; or
(2) the 45th day after the date the administrator
receives a nonelectronic claim for those services that includes all
information necessary for the administrator to pay the claim.
(c) Except as provided by Subsection (d), an out-of-network
provider who is a facility-based provider or a person asserting a
claim as an agent or assignee of the provider may not bill an
enrollee receiving a health care or medical service or supply
described by Subsection (b) in, and the enrollee does not have
financial responsibility for, an amount greater than an applicable
copayment, coinsurance, and deductible under the enrollee's
managed care plan that:
(1) is based on:
(A) the amount initially determined payable by
the administrator; or
(B) if applicable, a modified amount as
determined under the administrator's internal appeal process; and
(2) is not based on any additional amount determined
to be owed to the provider under Chapter 1467.
(d) This section does not apply to a nonemergency health
care or medical service:
(1) that an enrollee elects to receive in writing in
advance of the service with respect to each out-of-network provider
providing the service; and
(2) for which an out-of-network provider, before
providing the service, provides a complete written disclosure to
the enrollee that:
(A) explains that the provider does not have a
contract with the enrollee's managed care plan;
(B) discloses projected amounts for which the
enrollee may be responsible; and
(C) discloses the circumstances under which the
enrollee would be responsible for those amounts.
Sec. 1575.173. OUT-OF-NETWORK DIAGNOSTIC IMAGING PROVIDER
OR LABORATORY SERVICE PROVIDER PAYMENTS. (a) In this section,
"diagnostic imaging provider" and "laboratory service provider"
have the meanings assigned by Section 1467.001.
(b) Except as provided by Subsection (d), the administrator
of a managed care plan provided under the group program shall pay
for a covered health care or medical service performed for or a
covered supply related to that service provided to an enrollee by an
out-of-network provider who is a diagnostic imaging provider or
laboratory service provider at the usual and customary rate or at an
agreed rate if the provider performed the service in connection
with a health care or medical service performed by a participating
provider. The administrator shall make a payment required by this
subsection directly to the provider not later than, as applicable:
(1) the 30th day after the date the administrator
receives an electronic claim for those services that includes all
information necessary for the administrator to pay the claim; or
(2) the 45th day after the date the administrator
receives a nonelectronic claim for those services that includes all
information necessary for the administrator to pay the claim.
(c) Except as provided by Subsection (d), an out-of-network
provider who is a diagnostic imaging provider or laboratory service
provider or a person asserting a claim as an agent or assignee of
the provider may not bill an enrollee receiving a health care or
medical service or supply described by Subsection (b) in, and the
enrollee does not have financial responsibility for, an amount
greater than an applicable copayment, coinsurance, and deductible
under the enrollee's managed care plan that:
(1) is based on:
(A) the amount initially determined payable by
the administrator; or
(B) if applicable, the modified amount as
determined under the administrator's internal appeal process; and
(2) is not based on any additional amount determined
to be owed to the provider under Chapter 1467.
(d) This section does not apply to a nonemergency health
care or medical service:
(1) that an enrollee elects to receive in writing in
advance of the service with respect to each out-of-network provider
providing the service; and
(2) for which an out-of-network provider, before
providing the service, provides a complete written disclosure to
the enrollee that:
(A) explains that the provider does not have a
contract with the enrollee's managed care plan;
(B) discloses projected amounts for which the
enrollee may be responsible; and
(C) discloses the circumstances under which the
enrollee would be responsible for those amounts.
SECTION 1.16. Section 1579.002, Insurance Code, is amended
by adding Subdivision (8) to read as follows:
(8) "Usual and customary rate" means the relevant
allowable amount as described by the applicable master benefit plan
document or policy.
SECTION 1.17. Subchapter A, Chapter 1579, Insurance Code,
is amended by adding Section 1579.009 to read as follows:
Sec. 1579.009. BALANCE BILLING PROHIBITION NOTICE.
(a) The administrator of a managed care plan provided under this
chapter shall provide written notice in accordance with this
section in an explanation of benefits provided to the enrollee and
the physician or health care provider in connection with a health
care or medical service or supply provided by an out-of-network
provider. The notice must include:
(1) a statement of the billing prohibition under
Section 1579.109, 1579.110, or 1579.111, as applicable;
(2) the total amount the physician or provider may
bill the enrollee under the enrollee's managed care plan and an
itemization of copayments, coinsurance, deductibles, and other
amounts included in that total; and
(3) for an explanation of benefits provided to the
physician or provider, information required by commissioner rule
advising the physician or provider of the availability of mediation
or arbitration, as applicable, under Chapter 1467.
(b) The administrator shall provide the explanation of
benefits with the notice required by this section to a physician or
health care provider not later than the date the administrator
makes a payment under Section 1579.109, 1579.110, or 1579.111, as
applicable.
SECTION 1.18. Subchapter C, Chapter 1579, Insurance Code,
is amended by adding Sections 1579.109, 1579.110, and 1579.111 to
read as follows:
Sec. 1579.109. EMERGENCY CARE PAYMENTS. (a) In this
section, "emergency care" has the meaning assigned by Section
1301.155.
(b) The administrator of a managed care plan provided under
this chapter shall pay for covered emergency care performed by or a
covered supply related to that care provided by an out-of-network
provider at the usual and customary rate or at an agreed rate. The
administrator shall make a payment required by this subsection
directly to the provider not later than, as applicable:
(1) the 30th day after the date the administrator
receives an electronic claim for those services that includes all
information necessary for the administrator to pay the claim; or
(2) the 45th day after the date the administrator
receives a nonelectronic claim for those services that includes all
information necessary for the administrator to pay the claim.
(c) For emergency care subject to this section or a supply
related to that care, an out-of-network provider or a person
asserting a claim as an agent or assignee of the provider may not
bill an enrollee in, and the enrollee does not have financial
responsibility for, an amount greater than an applicable copayment,
coinsurance, and deductible under the enrollee's managed care plan
that:
(1) is based on:
(A) the amount initially determined payable by
the administrator; or
(B) if applicable, a modified amount as
determined under the administrator's internal appeal process; and
(2) is not based on any additional amount determined
to be owed to the provider under Chapter 1467.
Sec. 1579.110. OUT-OF-NETWORK FACILITY-BASED PROVIDER
PAYMENTS. (a) In this section, "facility-based provider" means a
physician or health care provider who provides health care or
medical services to patients of a health care facility.
(b) Except as provided by Subsection (d), the administrator
of a managed care plan provided under this chapter shall pay for a
covered health care or medical service performed for or a covered
supply related to that service provided to an enrollee by an
out-of-network provider who is a facility-based provider at the
usual and customary rate or at an agreed rate if the provider
performed the service at a health care facility that is a
participating provider. The administrator shall make a payment
required by this subsection directly to the provider not later
than, as applicable:
(1) the 30th day after the date the administrator
receives an electronic claim for those services that includes all
information necessary for the administrator to pay the claim; or
(2) the 45th day after the date the administrator
receives a nonelectronic claim for those services that includes all
information necessary for the administrator to pay the claim.
(c) Except as provided by Subsection (d), an out-of-network
provider who is a facility-based provider or a person asserting a
claim as an agent or assignee of the provider may not bill an
enrollee receiving a health care or medical service or supply
described by Subsection (b) in, and the enrollee does not have
financial responsibility for, an amount greater than an applicable
copayment, coinsurance, and deductible under the enrollee's
managed care plan that:
(1) is based on:
(A) the amount initially determined payable by
the administrator; or
(B) if applicable, a modified amount as
determined under the administrator's internal appeal process; and
(2) is not based on any additional amount determined
to be owed to the provider under Chapter 1467.
(d) This section does not apply to a nonemergency health
care or medical service:
(1) that an enrollee elects to receive in writing in
advance of the service with respect to each out-of-network provider
providing the service; and
(2) for which an out-of-network provider, before
providing the service, provides a complete written disclosure to
the enrollee that:
(A) explains that the provider does not have a
contract with the enrollee's managed care plan;
(B) discloses projected amounts for which the
enrollee may be responsible; and
(C) discloses the circumstances under which the
enrollee would be responsible for those amounts.
Sec. 1579.111. OUT-OF-NETWORK DIAGNOSTIC IMAGING PROVIDER
OR LABORATORY SERVICE PROVIDER PAYMENTS. (a) In this section,
"diagnostic imaging provider" and "laboratory service provider"
have the meanings assigned by Section 1467.001.
(b) Except as provided by Subsection (d), the administrator
of a managed care plan provided under this chapter shall pay for a
covered health care or medical service performed for or a covered
supply related to that service provided to an enrollee by an
out-of-network provider who is a diagnostic imaging provider or
laboratory service provider at the usual and customary rate or at an
agreed rate if the provider performed the service in connection
with a health care or medical service performed by a participating
provider. The administrator shall make a payment required by this
subsection directly to the provider not later than, as applicable:
(1) the 30th day after the date the administrator
receives an electronic claim for those services that includes all
information necessary for the administrator to pay the claim; or
(2) the 45th day after the date the administrator
receives a nonelectronic claim for those services that includes all
information necessary for the administrator to pay the claim.
(c) Except as provided by Subsection (d), an out-of-network
provider who is a diagnostic imaging provider or laboratory service
provider or a person asserting a claim as an agent or assignee of
the provider may not bill an enrollee receiving a health care or
medical service or supply described by Subsection (b) in, and the
enrollee does not have financial responsibility for, an amount
greater than an applicable copayment, coinsurance, and deductible
under the enrollee's managed care plan that:
(1) is based on:
(A) the amount initially determined payable by
the administrator; or
(B) if applicable, a modified amount as
determined under the administrator's internal appeal process; and
(2) is not based on any additional amount determined
to be owed to the provider under Chapter 1467.
(d) This section does not apply to a nonemergency health
care or medical service:
(1) that an enrollee elects to receive in writing in
advance of the service with respect to each out-of-network provider
providing the service; and
(2) for which an out-of-network provider, before
providing the service, provides a complete written disclosure to
the enrollee that:
(A) explains that the provider does not have a
contract with the enrollee's managed care plan;
(B) discloses projected amounts for which the
enrollee may be responsible; and
(C) discloses the circumstances under which the
enrollee would be responsible for those amounts.
ARTICLE 2. OUT-OF-NETWORK CLAIM DISPUTE RESOLUTION
SECTION 2.01. Section 1467.001, Insurance Code, is amended
by adding Subdivisions (1-a), (2-c), (2-d), (4-b), and (6-a) and
amending Subdivisions (2-a), (2-b), (3), (5), and (7) to read as
follows:
(1-a) "Arbitration" means a process in which an
impartial arbiter issues a binding determination in a dispute
between a health benefit plan issuer or administrator and an
out-of-network provider or the provider's representative to settle
a health benefit claim.
(2-a) "Diagnostic imaging provider" means a health
care provider who performs a diagnostic imaging service on a
patient for a fee or interprets imaging produced by a diagnostic
imaging service.
(2-b) "Diagnostic imaging service" means magnetic
resonance imaging, computed tomography, positron emission
tomography, or any hybrid technology that combines any of those
imaging modalities.
(2-c) "Emergency care" has the meaning assigned by
Section 1301.155.
(2-d) [(2-b)] "Emergency care provider" means a
physician, health care practitioner, facility, or other health care
provider who provides and bills an enrollee, administrator, or
health benefit plan for emergency care.
(3) "Enrollee" means an individual who is eligible to
receive benefits through a [preferred provider benefit plan or a]
health benefit plan subject to this chapter [under Chapter 1551,
1575, or 1579].
(4-b) "Laboratory service provider" means an
accredited facility in which a specimen taken from a human body is
interpreted and pathological diagnoses are made or a physician who
makes an interpretation of or diagnosis based on a specimen or
information provided by a laboratory based on a specimen.
(5) "Mediation" means a process in which an impartial
mediator facilitates and promotes agreement between the health
[insurer offering a preferred provider] benefit plan issuer or the
administrator and an out-of-network [a facility-based] provider
[or emergency care provider] or the provider's representative to
settle a health benefit claim of an enrollee.
(6-a) "Out-of-network provider" means a diagnostic
imaging provider, emergency care provider, facility-based
provider, or laboratory service provider that is not a
participating provider for a health benefit plan.
(7) "Party" means a health benefit plan issuer [an
insurer] offering a health [a preferred provider] benefit plan, an
administrator, or an out-of-network [a facility-based provider or
emergency care] provider or the provider's representative who
participates in a mediation or arbitration conducted under this
chapter. [The enrollee is also considered a party to the
mediation.]
SECTION 2.02. Sections 1467.002, 1467.003, and 1467.005,
Insurance Code, are amended to read as follows:
Sec. 1467.002. APPLICABILITY OF CHAPTER. This chapter
applies to:
(1) a health benefit plan offered by a health
maintenance organization operating under Chapter 843;
(2) a preferred provider benefit plan, including an
exclusive provider benefit plan, offered by an insurer under
Chapter 1301; and
(3) [(2)] an administrator of a health benefit plan,
other than a health maintenance organization plan, under Chapter
1551, 1575, or 1579.
Sec. 1467.003. RULES. (a) The commissioner, the Texas
Medical Board, and any other appropriate regulatory agency[, and
the chief administrative law judge] shall adopt rules as necessary
to implement their respective powers and duties under this chapter.
(b) Section 2001.0045, Government Code, does not apply to a
rule adopted under this chapter.
Sec. 1467.005. REFORM. This chapter may not be construed to
prohibit:
(1) a health [an insurer offering a preferred
provider] benefit plan issuer or administrator from, at any time,
offering a reformed claim settlement; or
(2) an out-of-network [a facility-based provider or
emergency care] provider from, at any time, offering a reformed
charge for health care or medical services or supplies.
SECTION 2.03. Subchapter A, Chapter 1467, Insurance Code,
is amended by adding Section 1467.006 to read as follows:
Sec. 1467.006. BENCHMARKING DATABASE. (a) In this
section, "geozip area" means an area that includes all zip codes
with identical first three digits. For purposes of this section, a
health care or medical service or supply provided at a location that
does not have a zip code is considered to be provided in the geozip
area closest to the location at which the service or supply is
provided.
(b) The commissioner shall select an organization to
maintain a benchmarking database in accordance with this section.
The organization may not:
(1) be affiliated with a health benefit plan issuer or
administrator or a physician, health care practitioner, or other
health care provider; or
(2) have any other conflict of interest.
(c) The benchmarking database must contain information
necessary to calculate, with respect to a health care or medical
service or supply, for each geozip area in this state:
(1) the 80th percentile of billed charges of all
physicians or health care providers who are not facilities; and
(2) the 50th percentile of rates paid to participating
providers who are not facilities.
(d) The commissioner may adopt rules governing the
submission of information for the benchmarking database described
by Subsection (c).
SECTION 2.04. The heading to Subchapter B, Chapter 1467,
Insurance Code, is amended to read as follows:
SUBCHAPTER B. MANDATORY MEDIATION FOR OUT-OF-NETWORK FACILITIES
SECTION 2.05. Subchapter B, Chapter 1467, Insurance Code,
is amended by adding Sections 1467.050 and 1467.0505 to read as
follows:
Sec. 1467.050. APPLICABILITY OF SUBCHAPTER. (a) This
subchapter applies only with respect to a health benefit claim
submitted by an out-of-network provider that is a facility.
(b) This subchapter does not apply to a health benefit claim
for the professional or technical component of a physician service.
Sec. 1467.0505. ESTABLISHMENT AND ADMINISTRATION OF
MEDIATION PROGRAM. (a) The commissioner shall establish and
administer a mediation program to resolve disputes over
out-of-network provider charges in accordance with this
subchapter.
(b) The commissioner:
(1) shall adopt rules, forms, and procedures necessary
for the implementation and administration of the mediation program,
including the establishment of a portal on the department's
Internet website through which a request for mediation under
Section 1467.051 may be submitted; and
(2) shall maintain a list of qualified mediators for
the program.
SECTION 2.06. The heading to Section 1467.051, Insurance
Code, is amended to read as follows:
Sec. 1467.051. AVAILABILITY OF MANDATORY MEDIATION[;
EXCEPTION].
SECTION 2.07. Sections 1467.051(a) and (b), Insurance Code,
are amended to read as follows:
(a) An out-of-network provider or a health benefit plan
issuer or administrator [An enrollee] may request mediation of a
settlement of an out-of-network health benefit claim through a
portal on the department's Internet website if:
(1) there is an [the] amount billed by the provider and
unpaid by the issuer or administrator [for which the enrollee is
responsible to a facility-based provider or emergency care
provider,] after copayments, deductibles, and coinsurance for
which an enrollee may not be billed [, including the amount unpaid
by the administrator or insurer, is greater than $500]; and
(2) the health benefit claim is for:
(A) emergency care; [or]
(B) an out-of-network laboratory service; or
(C) an out-of-network diagnostic imaging service
[a health care or medical service or supply provided by a
facility-based provider in a facility that is a preferred provider
or that has a contract with the administrator].
(b) If a person [Except as provided by Subsections (c) and
(d), if an enrollee] requests mediation under this subchapter, the
out-of-network [facility-based] provider [or emergency care
provider,] or the provider's representative, and the health benefit
plan issuer [insurer] or the administrator, as appropriate, shall
participate in the mediation.
SECTION 2.08. Section 1467.052, Insurance Code, is amended
by amending Subsections (a) and (c) and adding Subsection (d) to
read as follows:
(a) Except as provided by Subsection (b), to qualify for an
appointment as a mediator under this subchapter [chapter] a person
must have completed at least 40 classroom hours of training in
dispute resolution techniques in a course conducted by an
alternative dispute resolution organization or other dispute
resolution organization approved by the commissioner [chief
administrative law judge].
(c) A person may not act as mediator for a claim settlement
dispute if the person has been employed by, consulted for, or
otherwise had a business relationship with a health [an insurer
offering the preferred provider] benefit plan issuer or
administrator or a physician, health care practitioner, or other
health care provider during the three years immediately preceding
the request for mediation.
(d) The commissioner shall immediately terminate the
approval of a mediator who no longer meets the requirements under
this subchapter and rules adopted under this subchapter to serve as
a mediator.
SECTION 2.09. Section 1467.053, Insurance Code, is amended
by adding Subsection (b-1) and amending Subsection (d) to read as
follows:
(b-1) If the parties do not select a mediator by mutual
agreement on or before the 30th day after the date the mediation is
requested, the party requesting the mediation shall notify the
commissioner, and the commissioner shall select a mediator from the
commissioner's list of approved mediators.
(d) The mediator's fees shall be split evenly and paid by
the health benefit plan issuer [insurer] or administrator and the
out-of-network [facility-based provider or emergency care]
provider.
SECTION 2.10. Section 1467.054, Insurance Code, is amended
by amending Subsections (a) and (d) and adding Subsection (b-1) to
read as follows:
(a) An out-of-network provider or a health benefit plan
issuer or administrator [enrollee] may request mandatory mediation
under this subchapter [chapter].
(b-1) The person who requests the mediation shall provide
written notice on the date the mediation is requested in the form
and manner provided by commissioner rule to:
(1) the department; and
(2) each other party.
(d) In an effort to settle the claim before mediation, all
parties must participate in an informal settlement teleconference
not later than the 30th day after the date on which a person [the
enrollee] submits a request for mediation under this subchapter
[section].
SECTION 2.11. Section 1467.055, Insurance Code, is amended
by adding Subsections (c-1) and (k) and amending Subsections (g)
and (i) to read as follows:
(c-1) Information submitted by the parties to the mediator
is confidential and not subject to disclosure under Chapter 552,
Government Code.
(g) A [Except at the request of an enrollee, a] mediation
shall be held not later than the 180th day after the date of the
request for mediation.
(i) A health care or medical service or supply provided by
an out-of-network [a facility-based] provider [or emergency care
provider] may not be summarily disallowed. This subsection does
not require a health benefit plan issuer [an insurer] or
administrator to pay for an uncovered service or supply.
(k) On agreement of all parties, any deadline under this
subchapter may be extended.
SECTION 2.12. Sections 1467.056(a), (b), and (d), Insurance
Code, are amended to read as follows:
(a) In a mediation under this subchapter [chapter], the
parties shall[:
[(1)] evaluate whether:
(1) [(A)] the amount charged by the out-of-network
[facility-based] provider [or emergency care provider] for the
health care or medical service or supply is excessive; and
(2) [(B)] the amount paid by the health benefit plan
issuer [insurer] or administrator represents the usual and
customary rate for the health care or medical service or supply or
is unreasonably low[; and
[(2) as a result of the amounts described by
Subdivision (1), determine the amount, after copayments,
deductibles, and coinsurance are applied, for which an enrollee is
responsible to the facility-based provider or emergency care
provider].
(b) The out-of-network [facility-based] provider [or
emergency care provider] may present information regarding the
amount charged for the health care or medical service or supply.
The health benefit plan issuer [insurer] or administrator may
present information regarding the amount paid by the issuer
[insurer] or administrator.
(d) The goal of the mediation is to reach an agreement
between [among the enrollee,] the out-of-network [facility-based]
provider [or emergency care provider,] and the health benefit plan
issuer [insurer] or administrator, as applicable, as to the amount
paid by the issuer [insurer] or administrator to the out-of-network
[facility-based] provider and [or emergency care provider,] the
amount charged by the out-of-network [facility-based] provider [or
emergency care provider, and the amount paid to the facility-based
provider or emergency care provider by the enrollee].
SECTION 2.13. Subchapter B, Chapter 1467, Insurance Code,
is amended by adding Section 1467.0575 to read as follows:
Sec. 1467.0575. RIGHT TO FILE ACTION. Not later than the
45th day after the date that the mediator's report is provided to
the department under Section 1467.060, either party to a mediation
for which there was no agreement may file a civil action to
determine the amount due to an out-of-network provider. A party may
not bring a civil action before the conclusion of the mediation
process under this subchapter.
SECTION 2.14. Section 1467.060, Insurance Code, is amended
to read as follows:
Sec. 1467.060. REPORT OF MEDIATOR. Not later than the 45th
day after the date the mediation concludes, the [The] mediator
shall report to the commissioner and the Texas Medical Board or
other appropriate regulatory agency:
(1) the names of the parties to the mediation; and
(2) whether the parties reached an agreement [or the
mediator made a referral under Section 1467.057].
SECTION 2.15. Chapter 1467, Insurance Code, is amended by
adding Subchapter B-1 to read as follows:
SUBCHAPTER B-1. MANDATORY BINDING ARBITRATION FOR OTHER PROVIDERS
Sec. 1467.081. APPLICABILITY OF SUBCHAPTER. This
subchapter applies only with respect to a health benefit claim
submitted by an out-of-network provider who is not a facility.
Sec. 1467.082. ESTABLISHMENT AND ADMINISTRATION OF
ARBITRATION PROGRAM. (a) The commissioner shall establish and
administer an arbitration program to resolve disputes over
out-of-network provider charges in accordance with this
subchapter.
(b) The commissioner:
(1) shall adopt rules, forms, and procedures necessary
for the implementation and administration of the arbitration
program, including the establishment of a portal on the
department's Internet website through which a request for
arbitration under Section 1467.084 may be submitted; and
(2) shall maintain a list of qualified arbitrators for
the program.
Sec. 1467.083. ISSUE TO BE ADDRESSED; BASIS FOR
DETERMINATION. (a) The only issue that an arbitrator may
determine under this subchapter is the reasonable amount for the
health care or medical services or supplies provided to the
enrollee by an out-of-network provider.
(b) The determination must take into account:
(1) whether there is a gross disparity between the fee
billed by the out-of-network provider and:
(A) fees paid to the out-of-network provider for
the same services or supplies rendered by the provider to other
enrollees for which the provider is an out-of-network provider; and
(B) fees paid by the health benefit plan issuer
to reimburse similarly qualified out-of-network providers for the
same services or supplies in the same region;
(2) the level of training, education, and experience
of the out-of-network provider;
(3) the out-of-network provider's usual billed charge
for comparable services or supplies with regard to other enrollees
for which the provider is an out-of-network provider;
(4) the circumstances and complexity of the enrollee's
particular case, including the time and place of the provision of
the service or supply;
(5) individual enrollee characteristics;
(6) the 80th percentile of all billed charges for the
service or supply performed by a health care provider in the same or
similar specialty and provided in the same geozip area as reported
in a benchmarking database described by Section 1467.006;
(7) the 50th percentile of rates for the service or
supply paid to participating providers in the same or similar
specialty and provided in the same geozip area as reported in a
benchmarking database described by Section 1467.006;
(8) the history of network contracting between the
parties;
(9) historical data for the percentiles described by
Subdivisions (6) and (7); and
(10) an offer made during the informal settlement
teleconference required under Section 1467.084(d).
Sec. 1467.084. AVAILABILITY OF MANDATORY ARBITRATION.
(a) Not later than the 90th day after the date an out-of-network
provider receives the initial payment for a health care or medical
service or supply, the out-of-network provider or the health
benefit plan issuer or administrator may request arbitration of a
settlement of an out-of-network health benefit claim through a
portal on the department's Internet website if:
(1) there is a charge billed by the provider and unpaid
by the issuer or administrator after copayments, coinsurance, and
deductibles for which an enrollee may not be billed; and
(2) the health benefit claim is for:
(A) emergency care;
(B) a health care or medical service or supply
provided by a facility-based provider in a facility that is a
participating provider;
(C) an out-of-network laboratory service; or
(D) an out-of-network diagnostic imaging
service.
(b) If a person requests arbitration under this subchapter,
the out-of-network provider or the provider's representative, and
the health benefit plan issuer or the administrator, as
appropriate, shall participate in the arbitration.
(c) The person who requests the arbitration shall provide
written notice on the date the arbitration is requested in the form
and manner prescribed by commissioner rule to:
(1) the department; and
(2) each other party.
(d) In an effort to settle the claim before arbitration, all
parties must participate in an informal settlement teleconference
not later than the 30th day after the date on which the arbitration
is requested. A health benefit plan issuer or administrator, as
applicable, shall make a reasonable effort to arrange the
teleconference.
(e) The commissioner shall adopt rules providing
requirements for submitting multiple claims to arbitration in one
proceeding. The rules must provide that:
(1) the total amount in controversy for multiple
claims in one proceeding may not exceed $5,000; and
(2) the multiple claims in one proceeding must be
limited to the same out-of-network provider.
Sec. 1467.085. EFFECT OF ARBITRATION AND APPLICABILITY OF
OTHER LAW. (a) Notwithstanding Section 1467.004, an
out-of-network provider or health benefit plan issuer or
administrator may not file suit for an out-of-network claim subject
to this chapter until the conclusion of the arbitration on the issue
of the amount to be paid in the out-of-network claim dispute.
(b) An arbitration conducted under this subchapter is not
subject to Title 7, Civil Practice and Remedies Code.
Sec. 1467.086. SELECTION AND APPROVAL OF ARBITRATOR.
(a) If the parties do not select an arbitrator by mutual agreement
on or before the 30th day after the date the arbitration is
requested, the party requesting the arbitration shall notify the
commissioner, and the commissioner shall select an arbitrator from
the commissioner's list of approved arbitrators.
(b) In selecting an arbitrator under this section, the
commissioner shall give preference to an arbitrator who is
knowledgeable and experienced in applicable principles of contract
and insurance law and the health care industry generally.
(c) In approving an individual as an arbitrator, the
commissioner shall ensure that the individual does not have a
conflict of interest that would adversely impact the individual's
independence and impartiality in rendering a decision in an
arbitration. A conflict of interest includes current or recent
ownership or employment of the individual or a close family member
in any health benefit plan issuer or administrator or physician,
health care practitioner, or other health care provider.
(d) The commissioner shall immediately terminate the
approval of an arbitrator who no longer meets the requirements
under this subchapter and rules adopted under this subchapter to
serve as an arbitrator.
Sec. 1467.087. PROCEDURES. (a) The arbitrator shall set a
date for submission of all information to be considered by the
arbitrator.
(b) A party may not engage in discovery in connection with
the arbitration.
(c) On agreement of all parties, any deadline under this
subchapter may be extended.
(d) Unless otherwise agreed to by the parties, an arbitrator
may not determine whether a health benefit plan covers a particular
health care or medical service or supply.
(e) The parties shall evenly split and pay the arbitrator's
fees and expenses.
(f) Information submitted by the parties to the arbitrator
is confidential and not subject to disclosure under Chapter 552,
Government Code.
Sec. 1467.088. DECISION. (a) Not later than the 51st day
after the date the arbitration is requested, an arbitrator shall
provide the parties with a written decision in which the
arbitrator:
(1) determines whether the billed charge or the
payment made by the health benefit plan issuer or administrator, as
those amounts were last modified during the issuer's or
administrator's internal appeal process, if the provider elects to
participate, or the informal settlement teleconference required by
Section 1467.084(d), as applicable, is the closest to the
reasonable amount for the services or supplies determined in
accordance with Section 1467.083(b); and
(2) selects the amount determined to be closest under
Subdivision (1) as the binding award amount.
(b) An arbitrator may not modify the binding award amount
selected under Subsection (a).
(c) An arbitrator shall provide written notice in the form
and manner prescribed by commissioner rule of the reasonable amount
for the services or supplies and the binding award amount. If the
parties settle before a decision, the parties shall provide written
notice in the form and manner prescribed by commissioner rule of the
amount of the settlement. The department shall maintain a record of
notices provided under this subsection.
Sec. 1467.089. EFFECT OF DECISION. (a) An arbitrator's
decision under Section 1467.088 is binding.
(b) Not later than the 45th day after the date of an
arbitrator's decision under Section 1467.088, a party not satisfied
with the decision may file an action to determine the payment due to
an out-of-network provider.
(c) In an action filed under Subsection (b), the court shall
determine whether the arbitrator's decision is proper based on a
substantial evidence standard of review.
(d) Not later than the 30th day after the date of an
arbitrator's decision under Section 1467.088, a health benefit plan
issuer or administrator shall pay to an out-of-network provider any
additional amount necessary to satisfy the binding award.
SECTION 2.16. Subchapter C, Chapter 1467, Insurance Code,
is amended to read as follows:
SUBCHAPTER C. BAD FAITH PARTICIPATION [MEDIATION]
Sec. 1467.101. BAD FAITH. (a) The following conduct
constitutes bad faith participation [mediation] for purposes of
this chapter:
(1) failing to participate in the informal settlement
teleconference under Section 1467.084(d) or an arbitration or
mediation under this chapter;
(2) failing to provide information the arbitrator or
mediator believes is necessary to facilitate a decision or [an]
agreement; or
(3) failing to designate a representative
participating in the arbitration or mediation with full authority
to enter into any [mediated] agreement.
(b) Failure to reach an agreement under Subchapter B is not
conclusive proof of bad faith participation [mediation].
Sec. 1467.102. PENALTIES. (a) Bad faith participation or
otherwise failing to comply with Subchapter B-1 [mediation, by a
party other than the enrollee,] is grounds for imposition of an
administrative penalty by the regulatory agency that issued a
license or certificate of authority to the party who committed the
violation.
(b) Except for good cause shown, on a report of a mediator
and appropriate proof of bad faith participation under Subchapter B
[mediation], the regulatory agency that issued the license or
certificate of authority shall impose an administrative penalty.
SECTION 2.17. Sections 1467.151(a), (b), and (c), Insurance
Code, are amended to read as follows:
(a) The commissioner and the Texas Medical Board or other
regulatory agency, as appropriate, shall adopt rules regulating the
investigation and review of a complaint filed that relates to the
settlement of an out-of-network health benefit claim that is
subject to this chapter. The rules adopted under this section must:
(1) distinguish among complaints for out-of-network
coverage or payment and give priority to investigating allegations
of delayed health care or medical care;
(2) develop a form for filing a complaint [and
establish an outreach effort to inform enrollees of the
availability of the claims dispute resolution process under this
chapter]; and
(3) ensure that a complaint is not dismissed without
appropriate consideration[;
[(4) ensure that enrollees are informed of the
availability of mandatory mediation; and
[(5) require the administrator to include a notice of
the claims dispute resolution process available under this chapter
with the explanation of benefits sent to an enrollee].
(b) The department and the Texas Medical Board or other
appropriate regulatory agency shall maintain information[:
[(1)] on each complaint filed that concerns a claim,
arbitration, or mediation subject to this chapter[; and
[(2) related to a claim that is the basis of an
enrollee complaint], including:
(1) [(A)] the type of services or supplies that gave
rise to the dispute;
(2) [(B)] the type and specialty, if any, of the
out-of-network [facility-based] provider [or emergency care
provider] who provided the out-of-network service or supply;
(3) [(C)] the county and metropolitan area in which
the health care or medical service or supply was provided;
(4) [(D)] whether the health care or medical service
or supply was for emergency care; and
(5) [(E)] any other information about:
(A) [(i)] the health benefit plan issuer
[insurer] or administrator that the commissioner by rule requires;
or
(B) [(ii)] the out-of-network [facility-based]
provider [or emergency care provider] that the Texas Medical Board
or other appropriate regulatory agency by rule requires.
(c) The information collected and maintained [by the
department and the Texas Medical Board and other appropriate
regulatory agencies] under Subsection (b) [(b)(2)] is public
information as defined by Section 552.002, Government Code, and may
not include personally identifiable information or health care or
medical information.
ARTICLE 3. CONFORMING AMENDMENTS
SECTION 3.01. Section 1456.003(a), Insurance Code, is
amended to read as follows:
(a) Each health benefit plan that provides health care
through a provider network shall provide notice to its enrollees
that:
(1) a facility-based physician or other health care
practitioner may not be included in the health benefit plan's
provider network; and
(2) a health care practitioner described by
Subdivision (1) may balance bill the enrollee for amounts not paid
by the health benefit plan unless the health care or medical service
or supply provided to the enrollee is subject to a law prohibiting
balance billing.
SECTION 3.02. Section 1456.006, Insurance Code, is amended
to read as follows:
Sec. 1456.006. COMMISSIONER RULES; FORM OF DISCLOSURE. The
commissioner by rule may prescribe specific requirements for the
disclosure required under Section 1456.003. The form of the
disclosure must be substantially as follows:
NOTICE: "ALTHOUGH HEALTH CARE SERVICES MAY BE OR HAVE BEEN
PROVIDED TO YOU AT A HEALTH CARE FACILITY THAT IS A MEMBER OF THE
PROVIDER NETWORK USED BY YOUR HEALTH BENEFIT PLAN, OTHER
PROFESSIONAL SERVICES MAY BE OR HAVE BEEN PROVIDED AT OR THROUGH THE
FACILITY BY PHYSICIANS AND OTHER HEALTH CARE PRACTITIONERS WHO ARE
NOT MEMBERS OF THAT NETWORK. YOU MAY BE RESPONSIBLE FOR PAYMENT OF
ALL OR PART OF THE FEES FOR THOSE PROFESSIONAL SERVICES THAT ARE NOT
PAID OR COVERED BY YOUR HEALTH BENEFIT PLAN UNLESS BALANCE BILLING
FOR THOSE SERVICES IS PROHIBITED."
SECTION 3.03. The following provisions of the Insurance
Code are repealed:
(1) Section 1456.004(c);
(2) Section 1467.001(2);
(3) Sections 1467.051(c) and (d);
(4) Section 1467.0511;
(5) Sections 1467.053(b) and (c);
(6) Sections 1467.054(b), (c), (f), and (g);
(7) Sections 1467.055(d) and (h);
(8) Section 1467.057;
(9) Section 1467.058;
(10) Section 1467.059; and
(11) Section 1467.151(d).
ARTICLE 4. STUDY
SECTION 4.01. Subchapter A, Chapter 38, Insurance Code, is
amended by adding Section 38.004 to read as follows:
Sec. 38.004. BALANCE BILLING PROHIBITION REPORT. (a) The
department shall, each biennium, conduct a study on the impacts of
S.B. No. 1264, Acts of the 86th Legislature, Regular Session, 2019,
on Texas consumers and health coverage in this state, including:
(1) trends in billed amounts for health care or
medical services or supplies, especially emergency services,
laboratory services, diagnostic imaging services, and
facility-based services;
(2) comparison of the total amount spent on
out-of-network emergency services, laboratory services, diagnostic
imaging services, and facility-based services by calendar year and
provider type or physician specialty;
(3) trends and changes in network participation by
providers of emergency services, laboratory services, diagnostic
imaging services, and facility-based services by provider type or
physician specialty, including whether any terminations were
initiated by a health benefit plan issuer, administrator, or
provider;
(4) trends and changes in the amounts paid to
participating providers;
(5) the number of complaints, completed
investigations, and disciplinary sanctions for billing by
providers of emergency services, laboratory services, diagnostic
imaging services, or facility-based services of enrollees for
amounts greater than the enrollee's responsibility under an
applicable health benefit plan, including applicable copayments,
coinsurance, and deductibles;
(6) trends in amounts paid to out-of-network
providers;
(7) trends in the usual and customary rate for health
care or medical services or supplies, especially emergency
services, laboratory services, diagnostic imaging services, and
facility-based services; and
(8) the effectiveness of the claim dispute resolution
process under Chapter 1467.
(b) In conducting the study described by Subsection (a), the
department shall collect settlement data and verdicts or
arbitration awards, as applicable, from parties to mediation or
arbitration under Chapter 1467.
(c) The department may not publish a particular rate paid to
a participating provider in the study described by Subsection (a),
identifying information of a physician or health care provider, or
non-aggregated study results. Information described by this
subsection is confidential and not subject to disclosure under
Chapter 552, Government Code.
(d) The department:
(1) shall collect data quarterly from a health benefit
plan issuer or administrator subject to Chapter 1467 to conduct the
study required by this section; and
(2) may utilize any reliable external resource or
entity to acquire information reasonably necessary to prepare the
report required by Subsection (e).
(e) Not later than December 1 of each even-numbered year,
the department shall prepare and submit a written report on the
results of the study under this section, including the department's
findings, to the legislature.
ARTICLE 5. TRANSITION AND EFFECTIVE DATE
SECTION 5.01. The changes in law made by this Act apply only
to a health care or medical service or supply provided on or after
January 1, 2020. A health care or medical service or supply
provided before January 1, 2020, is governed by the law in effect
immediately before the effective date of this Act, and that law is
continued in effect for that purpose.
SECTION 5.02. This Act takes effect September 1, 2019.
______________________________ ______________________________
President of the Senate Speaker of the House
I hereby certify that S.B. No. 1264 passed the Senate on
April 16, 2019, by the following vote: Yeas 29, Nays 2; and that
the Senate concurred in House amendments on May 24, 2019, by the
following vote: Yeas 31, Nays 0.
______________________________
Secretary of the Senate
I hereby certify that S.B. No. 1264 passed the House, with
amendments, on May 21, 2019, by the following vote: Yeas 146,
Nays 0, one present not voting.
______________________________
Chief Clerk of the House
Approved:
______________________________
Date
______________________________
Governor