Bill Text: MI SB0533 | 2009-2010 | 95th Legislature | Engrossed
Bill Title: Public utilities; consumer services; requirement for providers to determine whether a customer is a senior citizen; require. Amends 1939 PA 3 (MCL 460.1 - 460.11) by adding sec. 9o.
Spectrum: Partisan Bill (Democrat 5-0)
Status: (Engrossed - Dead) 2010-01-21 - Re-referred To Committee On Energy And Technology [SB0533 Detail]
Download: Michigan-2009-SB0533-Engrossed.html
SB-0533, As Passed Senate, October 8, 2009
SUBSTITUTE FOR
SENATE BILL NO. 533
A bill to amend 1939 PA 3, entitled
"An act to provide for the regulation and control of public and
certain private utilities and other services affected with a public
interest within this state; to provide for alternative energy
suppliers; to provide for licensing; to include municipally owned
utilities and other providers of energy under certain provisions of
this act; to create a public service commission and to prescribe
and define its powers and duties; to abolish the Michigan public
utilities commission and to confer the powers and duties vested by
law on the public service commission; to provide for the
continuance, transfer, and completion of certain matters and
proceedings; to abolish automatic adjustment clauses; to prohibit
certain rate increases without notice and hearing; to qualify
residential energy conservation programs permitted under state law
for certain federal exemption; to create a fund; to provide for a
restructuring of the manner in which energy is provided in this
state; to encourage the utilization of resource recovery
facilities; to prohibit certain acts and practices of providers of
energy; to allow for the securitization of stranded costs; to
reduce rates; to provide for appeals; to provide appropriations; to
declare the effect and purpose of this act; to prescribe remedies
and penalties; and to repeal acts and parts of acts,"
(MCL 460.1 to 460.11) by adding section 9o.
THE PEOPLE OF THE STATE OF MICHIGAN ENACT:
Sec. 9o. (1) A provider shall, in the ordinary course of
business, make efforts to identify senior citizen customers by at
least 1 of the following methods:
(a) Conducting customer interviews.
(b) Obtaining information from a consumer reporting agency or
consumer reporting service.
(c) A personal or automated telephone call where direct
contact is made with a member of the customer's household or a
message is recorded on an answering machine or voice mail.
(d) First-class mail.
(e) A personal visit to the customer.
(f) A written notice left at or on the customer's door.
(g) A bill insert.
(h) Any other method approved by the commission for regulated
utilities.
(2) A provider shall comply with the requirements imposed in
subsection (1) by November 1, 2009. The provider's governing body
may for good cause grant an extension to a provider for compliance
with subsection (1).
(3) As used in this section:
(a) "Consumer reporting agency" means that term as defined in
section 603 of the fair credit reporting act, 15 USC 1681a.
(b) "Provider" means a municipally owned electric or natural
gas utility.
(c) "Senior citizen" means a provider customer who is 65 years
of age or older.