Bill Text: MI HB4466 | 2009-2010 | 95th Legislature | Introduced


Bill Title: Insurance; health; single-payer health care system; establish. Creates new act.

Spectrum: Partisan Bill (Democrat 5-0)

Status: (Introduced - Dead) 2009-02-26 - Printed Bill Filed 02/26/2009 [HB4466 Detail]

Download: Michigan-2009-HB4466-Introduced.html

 

 

 

 

 

 

 

 

 

 

 

 

 

HOUSE BILL No. 4466

 

February 25, 2009, Introduced by Reps. Johnson, Durhal, Stanley, Bettie Scott and Cushingberry and referred to the Committee on Health Policy.

 

     A bill to provide for a Michigan health insurance system; to

 

provide for governance of the Michigan health insurance system; to

 

establish health care regions; to establish various committees and

 

boards; to create an office of consumer advocacy; to create an

 

inspector general for the Michigan health insurance system; to

 

provide for certain investigations, audits, and reviews; to create

 

certain funds and accounts; to determine eligibility for and

 

benefits of the Michigan health insurance system; to provide for

 

certain reviews; to provide for certain reports; to provide certain

 

powers and duties upon certain officials, departments, and

 

authorities of this state; to provide for an appropriation; and to

 

prescribe penalties and provide remedies.

 

THE PEOPLE OF THE STATE OF MICHIGAN ENACT:

 

                     ARTICLE I GENERAL PROVISIONS

 

     Sec. 1. This act shall be known and may be cited as the


 

"Michigan health insurance system act".

 

     Sec. 3. As used in this act:

 

     (a) "Agency" means the Michigan health insurance agency.

 

     (b) "Commissioner" means the health insurance commissioner.

 

     (c) "Direct care provider" means any licensed health care

 

professional that provides health care services through direct

 

contact with the patient.

 

     (d) "Essential community provider" means a health facility

 

that has served as part of the state's health care safety net for

 

low income and traditionally underserved populations in Michigan

 

and that is 1 of the following:

 

     (i) A "federally qualified health center" as defined under

 

section 1395x(aa)(4) or 1396d(l)(2) of the social security act, 42

 

USC 1395x and 1396d(c)(1).

 

     (ii) A "rural health clinic" as defined under section

 

1861(aa)(2) or 1905(l)(1) of the social security act, 42 USC

 

1395x(aa)(2) and 1396d.

 

     (iii) Any clinic conducted, maintained, or operated by a

 

federally recognized Indian tribe or tribal organization, as

 

defined under 25 USC 1603.

 

     (e) "Health care professional" means a person licensed or

 

registered under article 15 of the public health code, 1978 PA 368,

 

MCL 333.16101 to 333.18838. Health care professional does not

 

include a sanitarian or veterinarian.

 

     (f) "Health care provider" means a health care professional,

 

health facility, or other person or institution licensed or

 

authorized by the state to deliver or furnish health care services.


 

     (g) "Health facility" means a health facility or agency

 

licensed under article 17 of the public health code, 1978 PA 368,

 

MCL 333.20101 to 333.22260, or any other organized entity where a

 

health care professional provides health care to patients.

 

     (h) "Health insurance fund" means the health insurance fund

 

created in section 41.

 

     (i) "Hospital" means a health facility that is licensed under

 

part 215 of the public health code, 1978 PA 368, MCL 333.21501 to

 

333.21571.

 

     (j) "Integrated health care delivery system" means a provider

 

organization that meets all of the following criteria:

 

     (i) Is fully integrated operationally and clinically to provide

 

a broad range of health care services, including preventative care,

 

prenatal and well-baby care, immunizations, screening diagnostics,

 

emergency services, hospital and medical services, surgical

 

services, and ancillary services.

 

     (ii) Is compensated using capitation or facility budgets,

 

except for copayments, for the provision of health care services.

 

     (iii) Provides health care services primarily directly through

 

direct care providers who are either employees or partners of the

 

organization, or through arrangements with direct care providers or

 

1 or more groups of physicians, organized on a group practice or

 

individual practice basis.

 

     (k) "Primary care provider" means a direct care provider that

 

is a family physician, internist, general practitioner,

 

pediatrician, an obstetrician/gynecologist, or a family certified

 

nurse practitioner or physician's assistant practicing under


 

supervision as defined under article 15 of the public health code,

 

1978 PA 368, MCL 333.16101 to 333.18838, or essential community

 

providers who employ primary care providers.

 

     (l) "System" or "health insurance system" means the Michigan

 

health insurance system.

 

      ARTICLE II MICHIGAN HEALTH INSURANCE SYSTEM AND GOVERNANCE

 

     Sec. 5. (1) There is established the Michigan health insurance

 

system, which shall be administered by the Michigan health

 

insurance agency, an independent agency under the control of the

 

commissioner and housed in the department of treasury.

 

     (2) The Michigan health insurance agency is a separate entity

 

in state government and its decisions are not subject to review by

 

any other agency except as otherwise provided in this act.

 

     (3) The Michigan health insurance agency shall be the single

 

state agency with full power to supervise every phase of the

 

administration of the Michigan health insurance system and to

 

receive grants-in-aid made by the United States government or by

 

the state in order to secure full compliance with the applicable

 

provisions of state and federal law.

 

     (4) The Michigan health insurance agency shall be comprised of

 

the following entities:

 

     (a) The health insurance policy board.

 

     (b) The office of consumer advocacy.

 

     (c) The office of health care planning.

 

     (d) The office of health care quality.

 

     (e) The health insurance fund.

 

     Sec. 7. The Michigan health insurance system shall have all of


 

the following purposes:

 

     (a) To provide universal and affordable health insurance

 

coverage for all Michigan residents.

 

     (b) To provide Michigan residents with an extensive benefit

 

package.

 

     (c) To control health care costs and the growth of health care

 

spending.

 

     (d) To achieve measurable improvement in health care outcomes.

 

     (e) To prevent disease and disability and to maintain or

 

improve health and functionality.

 

     (f) To increase health care provider, consumer, employee, and

 

employer satisfaction with the health care system.

 

     (g) To implement policies that strengthen and improve

 

culturally and linguistically sensitive care.

 

     (h) To develop an integrated population-based health care

 

database to support health care planning.

 

     Sec. 11. (1) The commissioner shall be a citizen of this

 

state, shall have his or her office at the seat of government,

 

shall personally superintend the duties of the office, and shall

 

not be a stockholder or directly or indirectly connected with the

 

management of affairs of any insurer, pharmaceutical, or medical

 

equipment company that sells products to the Michigan health

 

insurance system for a period of 2 years prior to appointment as

 

commissioner. The commissioner shall be appointed by the governor

 

for a term of 4 years by and with the consent of the senate. The

 

first commissioner shall be appointed by the governor not less than

 

75 days following the effective date of this act and shall be


 

subject to confirmation by the senate within 30 days of nomination.

 

If the senate does not take up the nomination within 30 days, the

 

nominee shall be considered to have been confirmed and may take

 

office, except that, if the senate is not in session at the time

 

the governor appoints the commissioner, the senate shall take up

 

the confirmation of the nominee at the commencement of the next

 

legislative session. Should the senate, by a vote, fail to confirm

 

a nominee for the office of commissioner, the governor shall

 

appoint a new nominee, subject to the confirmation of the senate.

 

     (2) If a vacancy occurs in the office of commissioner by

 

reason of death, removal, or otherwise, the governor shall fill

 

that vacancy by appointment, by and with the advice and consent of

 

the senate in the manner prescribed in subsection (1), for the

 

balance of the unexpired term.

 

     (3) The commissioner shall not be a state legislator or a

 

member of the United States congress while holding the position of

 

commissioner.

 

     (4) The commissioner shall receive an annual salary as the

 

legislature shall appropriate, payable as other state officers are

 

paid under the accounting laws of the state. Within 15 days from

 

the time of notice of his or her appointment, the commissioner

 

shall take and subscribe the constitutional oath of office and file

 

the oath in the office of the secretary of state, and shall also

 

within the same period give to the people of the state of Michigan

 

a bond in the penal sum of $50,000.00, with sureties to be approved

 

by the state treasurer, conditioned for the faithful discharge of

 

the duties of his or her office.


 

     (5) For 2 years after completing service in the Michigan

 

health insurance system, the commissioner shall not receive

 

payments of any kind from, or be employed in any capacity or act as

 

a paid consultant to, an insurer, pharmaceutical, or medical

 

equipment company that sells products to the Michigan health

 

insurance system.

 

     Sec. 13. (1) The commissioner shall be the chief officer of

 

the Michigan health insurance agency and shall administer all

 

aspects of the agency.

 

     (2) The commissioner shall be responsible for the performance

 

of all duties, the exercise of all power and jurisdiction, and the

 

assumption and discharge of all responsibilities vested by law in

 

the agency. The commissioner shall perform all duties imposed upon

 

him or her by this act and other laws related to health care, and

 

shall enforce the execution of those related to health care, and

 

shall enforce the execution of those provisions and laws to promote

 

their underlying aims and purposes. These broad powers shall

 

include, but are not limited to, the power to establish the

 

Michigan health insurance system budget and to set rates, to

 

establish Michigan health insurance system goals, standards, and

 

priorities, to hire and fire and fix the compensation of agency

 

personnel, to make allocations to the health care regions, and to

 

promulgate generally binding rules and regulations concerning any

 

and all matters related to the implementation of this act and its

 

purposes.

 

     (3) The commissioner shall appoint the deputy health insurance

 

commissioner, the director of the health insurance fund, the


 

consumer advocate, the chief medical officer, the chief enforcement

 

officer, the director of planning, the director of the partnerships

 

for health, the regional health planning directors, the chief

 

enforcement counsel, and legal counsel in any action brought by or

 

against the commissioner under or pursuant to any provision of any

 

law under the commissioner's jurisdiction, or in which the

 

commissioner joins or intervenes as to a matter within the

 

commissioner's jurisdiction, as a friend of the court or otherwise,

 

and stenographic reporters to take and transcribe the testimony in

 

any formal hearing or investigation before the commissioner or

 

before a person authorized by the commissioner.

 

     (4) The personnel of the agency shall perform duties as

 

assigned to them by the commissioner.

 

     (5) The commissioner shall adopt a seal bearing the

 

inscription: "Commissioner, Michigan Health Insurance Agency, State

 

of Michigan." The seal shall be affixed to or imprinted on all

 

orders and certificates issued by him or her and other instruments

 

as he or she directs. All courts shall take notice of this seal.

 

     (6) The administration of the agency shall be supported from

 

the health insurance fund.

 

     (7) The commissioner, as a general rule, shall publish or make

 

available for public inspection any information filed with or

 

obtained by the agency, unless the commissioner finds that this

 

availability or publication is contrary to law. This act does not

 

authorize the commissioner; any of the commissioner's assistants,

 

clerks, or deputies; or any other agency personnel to disclose any

 

information withheld from public inspection except among themselves


 

or when necessary or appropriate in a proceeding or investigation

 

under this act or to other federal or state regulatory agencies.

 

This act does not create or derogate from any privilege that exists

 

at common law or otherwise when documentary or other evidence is

 

sought under a subpoena directed to the commissioner; any of his or

 

her assistants, clerks, and deputies; or any other agency

 

personnel.

 

     (8) It is unlawful for the commissioner; any of his or her

 

assistants, clerks, or deputies; or any other agency personnel to

 

use for personal benefit any information that is filed with or

 

obtained by the commissioner and that is not then generally

 

available to the public.

 

     (9) The commissioner shall avoid political activity that may

 

create the appearance of political bias or impropriety. Prohibited

 

activities include, but are not limited to, leadership of, or

 

employment by, a political party or a political organization;

 

public endorsement of a political candidate; contribution of more

 

than $500.00 to any 1 candidate in a calendar year or a

 

contribution in excess of an aggregate of $1,000.00 in a calendar

 

year for all political parties or organizations; and attempting to

 

avoid compliance with this prohibition by making contributions

 

through a spouse or other family member.

 

     (10) The commissioner shall not participate in making or in

 

any way attempting to use his or her official position to influence

 

a governmental decision in which he or she knows or has reason to

 

know that he or she or a family member or a business partner or

 

colleague has a financial interest.


 

     (11) The commissioner, in pursuit of his or her duties, shall

 

have unlimited access to all nonconfidential and all nonprivileged

 

documents in the custody and control of the agency.

 

     (12) The attorney general shall render to the commissioner

 

opinions upon all questions of law, relating to the construction or

 

interpretation of any law under the commissioner's jurisdiction or

 

arising in the administration thereof, that may be submitted to the

 

attorney general by the commissioner and upon the commissioner's

 

request shall act as the attorney for the commissioner in actions

 

and proceedings brought by or against the commissioner or under or

 

pursuant to any provision of any law under the commissioner's

 

jurisdiction.

 

     Sec. 15. The commissioner shall do all of the following:

 

     (a) Oversee the establishment as part of the administration of

 

the agency of all of the following:

 

     (i) The health insurance policy board, pursuant to section 17.

 

     (ii) The office of consumer advocacy, pursuant to section 21.

 

     (iii) The office of health care planning, pursuant to section

 

111.

 

     (iv) The office of health care quality, pursuant to section

 

115.

 

     (v) The health insurance fund, pursuant to section 41.

 

     (vi) The payments board, pursuant to section 53.

 

     (vii) The public advisory committee, pursuant to section 19.

 

     (b) Determine Michigan health insurance system goals,

 

standards, guidelines, and priorities.

 

     (c) Establish health care regions, pursuant to section 31.


 

     (d) Ensure the delivery of, and equal access to, high-quality

 

health care for Michigan residents.

 

     (e) Establish evidence-based standards to guide delivery of

 

health care and ensure a smooth transition to delivery of health

 

care under statewide standards.

 

     (f) Develop methods to measure and monitor the quality of

 

health care provided to Michigan residents and to make needed

 

improvements.

 

     (g) Develop methods to measure and monitor the performance of

 

health care providers and to make needed improvements.

 

     (h) Establish a capital management plan for the Michigan

 

health insurance system, including, but not limited to, a

 

standardized process and format for the development and submission

 

of regional operating and regional capital budget requests.

 

     (i) Ensure the establishment of policies that support the

 

public health.

 

     (j) Establish and maintain appropriate statewide and regional

 

health care databases.

 

     (k) Establish a means to identify areas of medical practice

 

where standards of care do not exist and establish priorities and a

 

timetable for their development.

 

     (l) Establish standards for mandatory reporting by health care

 

providers and remedies and penalties for failure to report.

 

     (m) Establish a comprehensive budget that ensures adequate

 

funding to meet the health care needs of Michigan residents and the

 

compensation for providers for health care provided pursuant to

 

this act.


 

     (n) Establish standards and criteria for allocation of

 

operating and capital funds from the health insurance fund.

 

     (o) Establish standards and criteria for development and

 

submission of provider operating budget requests.

 

     (p) Determine the level of funding to be allocated to each

 

health care region.

 

     (q) Annually assess projected revenues and expenditures

 

pursuant to this act to assure financial solvency of the system.

 

     (r) Institute necessary cost controls pursuant to this act to

 

assure financial solvency of the system.

 

     (s) Develop separate formulae for budget allocations and

 

review the formulae annually to ensure they address disparities in

 

service availability and health care outcomes and for sufficiency

 

of rates, fees, and prices.

 

     (t) Meet regularly with the chief medical officer, the

 

consumer advocate, the director of planning, the director of the

 

payments board, the director of the partnerships for health,

 

regional planning directors, and regional medical officers to

 

review the impact of the agency and its policies on the health of

 

Michigan residents and on satisfaction with the Michigan health

 

insurance system.

 

     (u) Negotiate for or set rates, fees, and prices involving any

 

aspect of the Michigan health insurance system and establish

 

procedures thereto.

 

     (v) Establish a capital management framework for the Michigan

 

health insurance system pursuant to this act to ensure that the

 

needs for capital health care infrastructure are met, pursuant to


 

the goals of the system.

 

     (w) Ensure a smooth transition to Michigan health insurance

 

system oversight of capital health care planning.

 

     (x) Establish an evidence-based formulary for all prescription

 

drugs and durable and nondurable medical equipment for use by the

 

Michigan health insurance system.

 

     (y) Utilize the purchasing power of the state to negotiate

 

price discounts for prescription drugs and durable and nondurable

 

medical equipment for use by the Michigan health insurance system.

 

     (z) Ensure that use of state purchasing power achieves the

 

lowest possible prices for the Michigan health insurance system.

 

     (aa) Create incentives and guidelines for research needed to

 

meet the goals of the system and disincentives for research that

 

does not achieve Michigan health insurance system goals.

 

     (bb) Implement eligibility standards for the system.

 

     (cc) Provide support during the transition for training and

 

job placement for persons who are displaced from employment as a

 

result of the initiation of the new Michigan health insurance

 

system.

 

     (dd) Establish an enrollment system that ensures all eligible

 

Michigan residents, including those who travel frequently; those

 

who have disabilities that limit their mobility, hearing, or

 

vision; those who cannot read; and those who do not speak or write

 

English, are aware of their right to health care and are formally

 

enrolled.

 

     (ee) Oversee the establishment of a system for resolution of

 

grievances pursuant to this act.


 

     (ff) Establish an electronic claims and payments system for

 

the Michigan health insurance system, to which all claims shall be

 

filed and from which all payments shall be made, and implement, to

 

the extent permitted by federal law, standardized claims and

 

reporting methods.

 

     (gg) Establish a system of secure electronic medical records

 

that comply with state and federal privacy laws and that are

 

compatible across the system.

 

     (hh) Establish an electronic referral system that is

 

accessible to providers and to patients.

 

     (ii) Establish guidelines for mandatory reporting by health

 

care providers.

 

     (jj) Establish a technology advisory committee to evaluate the

 

cost and effectiveness of new medical technology and make

 

recommendations for the inclusion of those technologies in the

 

benefit package.

 

     (kk) Ensure that consumers of health care have access to

 

information needed to support choice of health care professionals.

 

     (ll) Collaborate with the boards that license health facilities

 

to ensure that facility performance is monitored and that deficient

 

practices are recognized and corrected in a timely fashion and that

 

consumers and health care professionals have access to information

 

needed to support choice of health facility.

 

     (mm) Establish a health insurance system internet website that

 

provides information to the public about the Michigan health

 

insurance system that includes, but is not limited to, information

 

that supports choice of health care providers and informs the


 

public about state and regional health insurance policy board

 

meetings and activities of the partnerships for health.

 

     (nn) Procure funds, including loans, to lease or purchase

 

insurance for the system and its employees and agents.

 

     (oo) Establish a process for the system to receive the

 

concerns, opinions, ideas, and recommendations of the public

 

regarding all aspects of the system.

 

     (pp) Annually report to the legislature and the governor, on

 

or before October of each year and at other times pursuant to this

 

act, on the performance of the Michigan health insurance system,

 

its fiscal condition and need for rate adjustments, consumer

 

copayments or consumer deductible payments, recommendations for

 

statutory changes, receipt of payments from the federal government,

 

whether current year goals and priorities are met, future goals,

 

and priorities, and major new technology or prescription drugs or

 

other circumstances that may affect the cost of health care.

 

     Sec. 17. (1) The commissioner shall establish a health

 

insurance policy board and shall serve as the president of the

 

board.

 

     (2) The board shall do all of the following:

 

     (a) Establish health insurance system goals and priorities,

 

including research and capital investment priorities.

 

     (b) Establish the scope of services to be provided to Michigan

 

residents.

 

     (c) Determine when an increase in health insurance premiums or

 

when a change in the health insurance premium structure is needed.

 

     (d) Establish guidelines for evaluating the performance of the


 

health insurance system, health care regions, and health care

 

providers.

 

     (e) Establish guidelines for ensuring public input on health

 

insurance system policy, standards, and goals.

 

     (3) The board shall consist of the following members:

 

     (a) The commissioner.

 

     (b) The deputy health insurance commissioner.

 

     (c) The director of the health insurance fund.

 

     (d) The consumer advocate.

 

     (e) The chief medical officer.

 

     (f) The director of health care planning.

 

     (g) The director of the partnerships for health.

 

     (h) The director of the payments board.

 

     (i) Two representatives from health care regional planning

 

boards. A regional representative shall serve a term of 1 year, and

 

terms shall be rotated in order to allow every region to be

 

represented within a 5-year period. A regional planning director

 

shall appoint the regional representative to serve on the board.

 

     (4) It is unlawful for the board members or any of their

 

assistants, clerks, or deputies to use for personal benefit any

 

information that is filed with or obtained by the board and that is

 

not then generally available to the public.

 

     Sec. 19. (1) The commissioner shall establish a public

 

advisory committee to advise the health insurance policy board on

 

all matters of health insurance system policy.

 

     (2) Members of the public advisory committee shall include all

 

of the following:


 

     (a) Four physicians, all of whom shall be board certified in

 

their field. The senate majority leader and the governor shall each

 

appoint 1 member. The speaker of the house of representatives shall

 

appoint 2 of these members, both of whom shall be primary care

 

providers.

 

     (b) One registered nurse, to be appointed by the governor.

 

     (c) One licensed vocational nurse, to be appointed by the

 

senate majority leader.

 

     (d) One licensed health practitioner, to be appointed by the

 

speaker of the house of representatives.

 

     (e) One mental health care provider, to be appointed by the

 

senate majority leader.

 

     (f) One dentist, to be appointed by the governor.

 

     (g) One representative of private hospitals, to be appointed

 

by the senate majority leader.

 

     (h) One representative of public hospitals, to be appointed by

 

the governor.

 

     (i) Four consumers of health care. The governor shall appoint

 

2 of these members, one of whom shall be a member of the disability

 

community. The senate majority leader shall appoint a member who is

 

65 years of age or older. The speaker of the house of

 

representatives shall appoint the fourth member.

 

     (j) One representative of organized labor, to be appointed by

 

the speaker of the house of representatives.

 

     (k) One representative of essential community providers, to be

 

appointed by the senate majority leader.

 

     (l) One union member, to be appointed by the senate majority


 

leader.

 

     (m) One representative of small business, to be appointed by

 

the governor.

 

     (n) One representative of large business, to be appointed by

 

the speaker of the house of representatives.

 

     (o) One pharmacist, to be appointed by the speaker of the

 

house of representatives.

 

     (3) In making appointments pursuant to this section, the

 

governor, the senate majority leader, and the speaker of the house

 

of representatives shall make good faith efforts to assure that

 

their appointments, as a whole, reflect, to the greatest extent

 

feasible, the social and geographic diversity of the state.

 

     (4) Any member appointed by the governor, the senate majority

 

leader, or the speaker of the house of representatives shall serve

 

for a 4-year term. These members may be reappointed for succeeding

 

4-year terms.

 

     (5) Vacancies that occur shall be filled within 30 days after

 

the occurrence of the vacancy and shall be filled in the same

 

manner in which the vacating member was selected or appointed. The

 

commissioner shall notify the appropriate appointing authority of

 

any actual or expected vacancies on the board.

 

     (6) Members of the advisory committee shall serve without

 

compensation, but shall be reimbursed for actual and necessary

 

expenses incurred in the performance of their duties.

 

     (7) The advisory committee shall meet at least 6 times a year

 

in a place convenient to the public. All meetings of the board

 

shall be open to the public, pursuant to the open meetings act,


 

1976 PA 267, MCL 15.261 to 15.275.

 

     (8) Appointed committee members shall have worked in the field

 

they represent on the committee for a period of at least 2 years

 

prior to being appointed to the committee.

 

     (9) It is unlawful for the committee members or any of their

 

assistants, clerks, or deputies to use for personal benefit any

 

information that is filed with or obtained by the committee and

 

that is not generally available to the public.

 

     Sec. 21. (1) There is within the agency an office of consumer

 

advocacy to represent the interests of the consumers of health

 

care. The goal of the office is to help Michigan residents secure

 

the health care services and benefits to which they are entitled

 

under the laws administered by the agency and to advocate on behalf

 

of and represent the interests of consumers in governance bodies

 

created by this act and in other forums.

 

     (2) The office shall be headed by a consumer advocate

 

appointed by the commissioner.

 

     (3) The consumer advocate shall establish an office in Lansing

 

and other offices throughout the state that shall provide

 

convenient access to Michigan residents.

 

     (4) The consumer advocate shall do all the following:

 

     (a) Administer all aspects of the office of the consumer

 

advocate.

 

     (b) Assure that services of the consumer advocate are

 

available to all Michigan residents.

 

     (c) Serve on the health insurance policy board and participate

 

in the regional partnership for health.


 

     (d) Oversee the establishment and maintenance of a grievance

 

process and independent medical review system pursuant to this act.

 

     (e) Participate in the grievance process and independent

 

medical review system on behalf of consumers pursuant to this act.

 

     (f) Receive, evaluate, and respond to consumer complaints

 

about the health insurance system.

 

     (g) Provide a means to receive recommendations from the public

 

about ways to improve the health insurance system and hold public

 

hearings at least once annually to receive recommendations from the

 

public.

 

     (h) Develop educational and informational guides for consumers

 

describing their rights and responsibilities and informing them

 

about effective ways to exercise their rights to secure health care

 

services and to participate in the health insurance system. The

 

guides shall be easy to read and understand, available in English

 

and other languages, including Braille and formats suitable for

 

those with hearing limitations, and shall be made available to the

 

public by the agency, including access on the agency's internet

 

website and through public outreach and educational programs and

 

displayed in health care provider offices or facilities.

 

     (i) Establish a toll-free telephone number to receive

 

complaints regarding the agency and its services. The agency

 

internet website shall have complaint forms and instructions on

 

their use.

 

     (j) Report annually to the public, the commissioner, and the

 

legislature about the consumer perspective on the performance of

 

the health insurance system, including recommendations for needed


 

improvements.

 

     (5) Nothing in this act prohibits a consumer or class of

 

consumers or the consumer advocate from seeking relief through the

 

judicial system.

 

     (6) The consumer advocate in pursuit of his or her duties

 

shall have unlimited access to all nonconfidential and all

 

nonprivileged documents in the custody and control of the agency.

 

     (7) It is unlawful for the consumer advocate or any of his or

 

her assistants, clerks, or deputies to use for personal benefit any

 

information that is filed with or obtained by the agency and that

 

is not then generally available to the public.

 

     Sec. 23. (1) There is within the office of the attorney

 

general an office of the inspector general for the Michigan health

 

insurance system. The inspector general shall be appointed by the

 

governor with the advice and consent of the senate.

 

     (2) The inspector general shall have broad powers to

 

investigate, audit, and review the financial and business records

 

of individuals, public and private agencies and institutions, and

 

private corporations that provide services or products to the

 

system, the costs of which are reimbursed by the system.

 

     (3) The inspector general shall investigate allegations of

 

misconduct on the part of an employee or appointee of the agency

 

and on the part of any health care provider of services that are

 

reimbursed by the system and shall report any findings of

 

misconduct to the attorney general.

 

     (4) The inspector general shall investigate patterns of

 

medical practice that may indicate fraud and abuse related to


 

overutilization or underutilization or other inappropriate

 

utilization of medical products and services. The inspector general

 

shall arrange for the collection and analysis of data needed to

 

investigate the inappropriate utilization of these products and

 

services.

 

     (5) The inspector general shall conduct additional reviews or

 

investigations of financial and business records when requested by

 

the governor or by any member of the legislature and shall report

 

findings of the review or investigation to the governor and the

 

legislature.

 

     (6) The inspector general shall establish a telephone hotline

 

for anonymous reporting of allegations of failure to make health

 

insurance premium payments established by this act. The inspector

 

general shall investigate information provided to the hotline and

 

shall report any findings of misconduct to the attorney general.

 

     (7) The inspector general shall annually report

 

recommendations for improvements to the system or the agency to the

 

governor and the legislature.

 

     Sec. 27. (1) The health insurance system shall be operational

 

no later than 2 years after the effective date of this act and

 

shall be funded from a loan from the general fund and from private

 

sources identified by the commissioner.

 

     (2) The commissioner shall assess health plans and insurers

 

for care provided by the system in those cases in which a person's

 

health care coverage extends into the time period in which the new

 

system is operative.

 

     (3) The commissioner shall implement means to assist persons


 

who are displaced from employment as a result of the initiation of

 

the new health insurance system, including the period of time

 

during which assistance shall be provided and possible sources of

 

funds to support retraining and job placement. That support shall

 

be provided for a period beginning on the effective date of this

 

act and ending 5 years after the effective date of this act.

 

     Sec. 29. (1) The commissioner shall appoint a transition

 

advisory group to assist with the transition to the

 

system. The transition advisory group shall include, but is not

 

limited to, the following members:

 

     (a) The commissioner.

 

     (b) The consumer advocate.

 

     (c) The chief medical officer.

 

     (d) The director of health care planning.

 

     (e) The director of the health insurance fund.

 

     (f) Experts in health care financing and health care

 

administration.

 

     (g) Direct care providers.

 

     (h) Representatives of retirement boards.

 

     (i) Employer and employee representatives.

 

     (j) Hospital, essential community provider, and long-term care

 

facility representatives.

 

     (k) Representatives from state departments and regulatory

 

bodies that shall or may relinquish some or all parts of their

 

delivery of health service to the system.

 

     (l) Representatives of counties.

 

     (m) Consumers of health care.


 

     (2) The transition advisory group shall advise the

 

commissioner on all aspects of the implementation of this act.

 

     (3) The transition advisory group shall make recommendations

 

to the commissioner, the governor, and the legislature on how to

 

integrate health care delivery services and responsibilities

 

relating to the delivery of the services of the following

 

departments and agencies into the system:

 

     (a) The department of community health.

 

     (b) The department of human services.

 

     (c) The office of services to the aging.

 

     (d) The mental health and substance abuse administration.

 

     (e) The office of financial and insurance services.

 

     (4) The transition advisory group shall report its findings to

 

the commissioner, the governor, and the legislature. The transition

 

to the system shall not adversely affect publicly funded programs

 

currently providing health care services.

 

                     ARTICLE III REGIONALIZATION

 

     Sec. 31. (1) The purpose of regionalization is to support

 

local planning and decision making.

 

     (2) The commissioner shall establish up to 10 health insurance

 

system regions composed of geographically contiguous counties

 

grouped on the basis of the following considerations:

 

     (a) Patterns of utilization.

 

     (b) Health care resources, including workforce resources.

 

     (c) Health needs of the Michigan residents, including public

 

health needs.

 

     (d) Geography.


 

     (e) Population and demographic characteristics.

 

     (3) The commissioner shall appoint a director for each region.

 

Regional planning directors shall serve at the will of the

 

commissioner and may serve up to 2 8-year terms to coincide with

 

the terms of the commissioner.

 

     (4) Each regional planning director shall appoint a regional

 

medical officer.

 

     Sec. 33. (1) Regional planning directors shall administer the

 

health insurance region and perform regional health care planning

 

pursuant to this act. The regional planning director shall be

 

responsible for all duties, the exercise of all powers and

 

jurisdiction, and the assumptions and discharge of all

 

responsibilities vested by law in the regional agency. The regional

 

planning director shall perform all duties imposed upon him or her

 

by this act and by other laws related to health care and shall

 

enforce execution of those provisions and laws to promote their

 

underlying aims and purposes.

 

     (2) The regional planning director shall reside in the region

 

in which he or she serves.

 

     (3) The regional planning director shall do all of the

 

following:

 

     (a) Establish and administer a regional office of the state

 

agency. Each regional office shall include, at minimum, an office

 

of each of the following: consumer advocacy, health care quality,

 

health care planning, and partnerships for health.

 

     (b) Establish regional goals and priorities pursuant to

 

standards, goals, priorities, and guidelines established by the


 

commissioner.

 

     (c) Assure that regional administrative costs meet standards

 

established by this act.

 

     (d) Seek innovative means to lower the costs of administration

 

in the region.

 

     (e) Plan for the delivery of, and equal access to, high

 

quality and culturally and linguistically sensitive health care

 

that meets the needs of all regional residents pursuant to

 

standards established by the commissioner.

 

     (f) Seek innovative means to improve health care quality.

 

     (g) Appoint regional planning board members and serve as

 

president of the board.

 

     (h) Implement policies established by the commissioner to

 

provide support to persons displaced from employment as a result of

 

the initiation of the new system.

 

     (i) Make needed revenue sharing arrangements so that

 

regionalization in no way limits a patient's choice of health care

 

provider.

 

     (j) Implement procedures established by the commissioner for

 

the resolution of grievances.

 

     (k) Implement processes established by the commissioner to

 

permit the public to share concerns and provide ideas, opinions,

 

and recommendations regarding all aspects of the system policy.

 

     (l) Report regularly to the public and, at intervals determined

 

by the commissioner, and pursuant to this act, to the commissioner,

 

on the status of the regional health insurance system, including

 

evaluating access to health care, quality of health care delivered,


 

and health care provider performance and recommending needed

 

improvements.

 

     (m) Identify and prioritize regional health care needs and

 

goals, in collaboration with the regional medical officer, regional

 

health care providers, the regional planning board, and the

 

regional director of partnerships for health.

 

     (n) Identify and maintain an inventory of regional health care

 

assets.

 

     (o) Establish and maintain regional health care databases.

 

     (p) Convene meetings of regional health care providers to

 

facilitate coordinated regional health care planning.

 

     (q) Establish and implement a regional capital management plan

 

pursuant to the capital management plan established by the

 

commissioner for the system.

 

     (r) Implement standards and formats established by the

 

commissioner for the development and submission of operating budget

 

requests.

 

     (s) Support regional health care providers in developing

 

operating and capital budget requests.

 

     (t) Receive, evaluate, and prioritize health care provider

 

operating and capital budget requests pursuant to standards and

 

criteria established by the commissioner.

 

     (u) Prepare a 3-year regional budget request that meets the

 

health care needs of the region pursuant to this act, for

 

submission to the commissioner.

 

     (v) Establish a comprehensive 3-year regional health insurance

 

budget using funds allocated to the region by the commissioner.


 

     (w) Regularly assess projected revenues and expenditures to

 

ensure fiscal solvency of the regional health insurance system.

 

     Sec. 35. (1) The regional medical officers shall do all of the

 

following:

 

     (a) Administer all aspects of the regional office of health

 

care quality.

 

     (b) Serve as a member of the regional health insurance board.

 

     (c) Support the delivery of high-quality health care to all

 

residents of the region pursuant to this act.

 

     (d) Ensure a smooth transition to health care delivery by

 

regional health care providers under evidence-based standards that

 

guide clinical decision making.

 

     (e) Support the development and distribution of user-friendly

 

software for use by health care providers in order to support the

 

delivery of high-quality health care.

 

     (f) In collaboration with the chief medical officer, evaluate

 

evidence-based standards of health care in use at the time the

 

Michigan health insurance system becomes operative.

 

     (g) Assure the implementation of improvements needed so that

 

all standards of health care are used to guide clinical decision

 

making in the system.

 

     (h) Assure the delivery of uniformly high standards of health

 

care to all Michigan residents.

 

     (i) In collaboration with the regional planning director,

 

oversee a regional effort to assure the establishment of community-

 

based networks of solo providers, small group practices, essential

 

community providers, and providers of auxiliary Michigan health


 

insurance system services that support health care providers in,

 

and assure the delivery of, comprehensive, coordinated health care

 

to Michigan residents.

 

     (j) Assure the evaluation and measurement of the quality of

 

health care delivered in the region, including assessment of the

 

performance of individual health care providers, pursuant to

 

standards and methods established by the chief medical officer.

 

     (k) Provide feedback to and support and supervision of health

 

care providers needed to improve the quality of health care they

 

deliver.

 

     (l) Assure the provision of information to assist consumers in

 

evaluating the performance of health care providers.

 

     (m) Identify areas of medical practice where standards have

 

not been established, and collaborate with the chief medical

 

officer to establish priorities in developing needed standards.

 

     (n) Collaborate with regional public health officers to

 

establish regional health policies that support the public health.

 

     (o) Establish a regional program to monitor and decrease

 

medical errors and their causes pursuant to standards and methods

 

established by the chief medical officer.

 

     (p) Support the development and implementation of innovative

 

means to provide high-quality health care and assist providers in

 

securing funds for innovative demonstration projects that seek to

 

improve health care quality.

 

     (q) Establish means to assess the impact of health insurance

 

system policies intended to assure the delivery of high-quality

 

health care and evidence-based standards.


 

     (r) Collaborate with the chief medical officer and the

 

director of planning in the development and maintenance of regional

 

health care databases.

 

     (s) Ensure the enforcement of health insurance system

 

reporting requirements.

 

     (t) Support health care providers in developing regional

 

budget requests.

 

     (u) Collaborate with the regional planning director of the

 

partnerships for health to develop patient education on appropriate

 

utilization of health care services.

 

     (v) Annually report to the public, the regional planning

 

board, and the chief medical officer on the status of regional

 

health care programs, needed improvements, and plans to implement

 

and evaluate delivery of health care improvements.

 

     Sec. 37. (1) Each region shall have a regional health

 

insurance board consisting of 13 members who shall be appointed by

 

the regional planning director. Members shall serve 8-year terms

 

that coincide with the term of the regional planning director and

 

may be reappointed for a second term.

 

     (2) Regional planning board members shall have resided for a

 

minimum of 2 years in the region in which they serve prior to

 

appointment to the board.

 

     (3) Regional planning board members shall reside in the region

 

they serve while on the board.

 

     (4) The board shall consist of the following members:

 

     (a) The regional planning director, the regional medical

 

officer, the regional director of the partnerships for health, and


 

a public health officer from 1 of the regional counties. When there

 

is more than 1 county in a region, the public health officer board

 

position shall rotate among the public health county officers on a

 

timetable to be established by each regional planning board.

 

     (b) A representative from the office of consumer advocacy.

 

     (c) One expert in health care financing.

 

     (d) One expert in health care planning.

 

     (e) Two members who are direct patient care providers in the

 

region.

 

     (f) One member who represents ancillary health care workers in

 

the region.

 

     (g) One member representing hospitals in the region.

 

     (h) One member representing essential community providers in

 

the region.

 

     (i) One member representing the public.

 

     (5) The regional planning director shall serve as chair of the

 

board.

 

     (6) The purpose of the regional planning boards is to advise

 

and make recommendations to the regional planning director on all

 

aspects of regional health policy.

 

     (7) Meetings of the board shall be open to the public pursuant

 

to the open meetings act, 1976 PA 267, MCL 15.261 to 15.275.

 

                          ARTICLE IV FUNDING

 

     Sec. 41. (1) There is established in the department of

 

treasury the health insurance fund. The fund shall be administered

 

by a director appointed by the commissioner.

 

     (2) All money collected, received, and transferred pursuant to


 

this act, including money collected as a remedy or penalty for

 

violations of this act, shall be transmitted to the department of

 

treasury to be deposited to the credit of the health insurance fund

 

for the purpose of financing the Michigan health insurance system.

 

All money in the fund at the close of the fiscal year shall remain

 

in the fund, shall not lapse, and shall be carried forward to the

 

following year.

 

     (3) All claims for health care services rendered shall be made

 

to the health insurance fund through an electronic claims and

 

payments system; however, alternative provisions shall be made for

 

providers without electronic systems.

 

     (4) All payments made for health care services shall be

 

disbursed from the health insurance fund through an electronic

 

claims and payments system; however, alternative provisions shall

 

be made for providers without electronic systems.

 

     (5) The director of the fund shall serve on the health

 

insurance policy board.

 

     Sec. 43. (1) The director of the health insurance fund shall

 

establish the following accounts within the health insurance fund:

 

     (a) A system account to provide for all annual state

 

expenditures for health care.

 

     (b) A reserve account.

 

     (2) During the first 5 years of operation of the system, the

 

director shall maintain a reserve account.

 

     Sec. 45. (1) The director of the health insurance fund shall

 

immediately notify the commissioner when regional or statewide

 

revenue and expenditure trends indicate that expenditures appear to


 

exceed revenues.

 

     (2) If the commissioner determines that statewide revenue

 

trends indicate the need for statewide cost control measures, the

 

commissioner shall convene the health insurance policy board to

 

discuss the need for cost control measures and shall immediately

 

report to the public regarding the possible need for cost control

 

measures.

 

     (3) Cost control measures include any or all of the following:

 

     (a) Changes in the health insurance system or health facility

 

administration that improve efficiency.

 

     (b) Changes in the delivery of health care services that

 

improve efficiency and care quality.

 

     (c) Postponement of introduction of new benefits or benefit

 

improvements.

 

     (d) Postponement of planned capital expenditures.

 

     (e) Limitations on the reimbursement of Michigan health

 

insurance system managers and upper level managers.

 

     (f) Limitations on health care provider reimbursement above a

 

specified amount of aggregate billing for employers other than the

 

Michigan health insurance system administration, whose compensation

 

is determined by the payment board and who are not subject to state

 

civil service statutes.

 

     (g) Limitations on aggregate reimbursements to manufacturers

 

of pharmaceutical and durable and nondurable medical equipment.

 

     (h) Deferred funding of the reserve account.

 

     (i) Imposition of copayments or deductible payments. Any

 

copayment or deductible payments imposed shall be subject to all of


 

the following requirements:

 

     (i) No copayment or deductible may be established when

 

prohibited by federal law.

 

     (ii) All copayments and deductibles shall meet federal

 

guidelines for copayments and deductible payments that may lawfully

 

be imposed on persons with low income.

 

     (iii) The commissioner shall establish standards and procedures

 

for waiving copayments or deductible payments and a waiver card

 

which shall be issued to a patient or to a family to indicate the

 

waiver. Copayment and deductible waivers shall be reviewed annually

 

by the regional planning director.

 

     (iv) Waivers shall not affect the reimbursement of health care

 

providers.

 

     (v) Any copayments or deductible payments established pursuant

 

to this section shall be transmitted to the department of treasury

 

to be deposited to the credit of the health insurance fund.

 

     (vi) No copayments shall be established for preventive care as

 

determined by a patient's primary provider.

 

     (j) Imposition of an eligibility waiting period if the

 

commissioner determines that large numbers of people are emigrating

 

to the state for the purpose of obtaining health care through the

 

Michigan health insurance system.

 

     (4) Nothing in this act shall be construed to diminish the

 

benefits that an individual has under a collective bargaining

 

agreement.

 

     (5) Nothing in this act shall preclude employees from

 

receiving benefits available to them under a collective bargaining


 

agreement or other employee-employer agreement that are superior to

 

benefits under this act.

 

     (6) Cost control measures implemented by the commissioner and

 

the health insurance policy board shall remain in place in the

 

state until the commissioner and the health insurance policy board

 

determine that the cause of a revenue shortfall has been corrected.

 

     (7) If the health insurance policy board determines that cost

 

control measures described in subsection (3) will not be sufficient

 

to meet a revenue shortfall, the commissioner shall report to the

 

legislature and to the public on the causes of the shortfall and

 

the reasons for the failure of cost controls and shall recommend

 

measures to correct the shortfall, including an increase in health

 

insurance system premium payments.

 

     Sec. 47. (1) If the commissioner or a regional planning

 

director determines that regional revenue and expenditure trends

 

indicate a need for regional cost control measures, the regional

 

planning director shall convene the regional planning board to

 

discuss the possible need for cost control measures and to make a

 

recommendation about appropriate measures to control costs. These

 

may include any of the following:

 

     (a) Changes in health insurance system or health facility

 

administration that improve efficiency.

 

     (b) Changes in the delivery of health services that improve

 

efficiency or care quality.

 

     (c) Postponement of planned regional capital expenditures.

 

     (d) Limitation on reimbursement of health care providers,

 

upper level managers, or pharmaceutical or medical equipment


 

manufacturers above a specified amount of aggregate billing.

 

     (2) If a regional planning board is convened to implement cost

 

control measures, the commissioner shall participate in the

 

regional planning board meeting.

 

     (3) The regional planning director, in consultation with the

 

commissioner, shall determine if cost control measures are

 

warranted and those measures that shall be implemented.

 

     (4) Imposition of copayments or deductibles, postponement of

 

new benefits or benefit improvements, deferred funding of the

 

reserve account, establishment of eligibility waiting periods, and

 

increases in health insurance premium payments may occur on a

 

statewide basis only and with the concurrence of the commissioner

 

and the health insurance policy board.

 

     (5) If a regional planning director and regional planning

 

board are considering imposition of cost control measures, the

 

regional planning director shall immediately report to the

 

residents of the region regarding the possible need for cost

 

control measures.

 

     (6) Cost control measures shall remain in place in a region

 

until the regional planning director and the commissioner determine

 

that the cause of a revenue shortfall has been corrected.

 

     Sec. 49. (1) The commissioner annually shall prepare a health

 

insurance system budget that includes all expenditures, specifies a

 

limit on total annual state expenditures, and establishes

 

allocations for each health care region that shall cover a 3-year

 

period and that shall be disbursed on a quarterly basis.

 

     (2) The commissioner shall limit the growth of spending on a


 

statewide and on a regional basis, by reference to average growth

 

in state domestic product across multiple years; population growth,

 

actuarial demographics, and other demographic indicators;

 

differences in regional costs of living; advances in technology and

 

their anticipated adoption into the benefit plan; improvements in

 

efficiency of administration and care delivery; and improvements in

 

the quality of care, and by reference to projected future state

 

domestic product growth rates.

 

     (3) The commissioner shall project health insurance system

 

revenues and expenditures for 3, 6, 9, and 12 years pursuant to

 

this act.

 

     (4) The commissioner shall annually convene a health insurance

 

system revenue and expenditure conference to discuss revenue and

 

expenditure projections and future health insurance system policy

 

directions and initiatives, including means to lower the cost of

 

administration. Participants shall include regional health

 

directors and medical officers, directors of the health insurance

 

fund and payments board, the consumer advocate, state and regional

 

directors of the partnerships for health, and representatives of

 

the health insurance system facility upper level managers.

 

     (5) The Michigan health insurance system budget shall include

 

all of the following:

 

     (a) Providers and managers budget.

 

     (b) Capitated budgets.

 

     (c) Noncapitated operating budgets.

 

     (d) Capital investment budget.

 

     (e) Purchasing budget.


 

     (f) Research and innovation budget.

 

     (g) Workforce training and development budget.

 

     (h) Reserve account.

 

     (i) System administration system.

 

     (j) Regional budgets.

 

     (6) In establishing budgets, the commissioner shall make

 

adjustments based on all of the following:

 

     (a) Costs of transition to the new system.

 

     (b) Projections regarding the health services anticipated to

 

be used by Michigan residents.

 

     (c) Differences in cost of living between the regions,

 

including the overhead costs of maintaining medical practices.

 

     (d) Health risk of enrollees.

 

     (e) Scope of services provided.

 

     (f) Innovative programs that improve care quality,

 

administrative efficiency, and workplace safety.

 

     (g) Unrecovered cost of providing health care to persons who

 

are not members of the Michigan health insurance system. The

 

commissioner shall seek to recover the costs of health care

 

provided to persons who are not members of the system.

 

     (h) Costs of workforce training and development.

 

     (i) Costs of correcting health outcome disparities and the

 

unmet needs of previously uninsured and underinsured enrollees.

 

     (j) Relative usage of different health care providers.

 

     (k) Needed improvements in access to health care.

 

     (l) Projected savings in administrative costs.

 

     (m) Projected savings due to provision of primary and


 

preventive health care to Michigan residents, including savings

 

from decreases in preventable emergency room visits and

 

hospitalizations.

 

     (n) Projected savings from improvements in health care

 

quality.

 

     (o) Projected savings from decreases in medical errors.

 

     (p) Projected savings from systemwide management of capital

 

expenditures.

 

     (q) Cost of incentives and bonuses to support the delivery of

 

high-quality health care, including incentives and bonuses needed

 

to recruit and retain an adequate supply of needed health care

 

providers and managers and to attract health care providers to

 

medically underserved areas.

 

     (r) Costs of treating complex illnesses, including disease

 

management programs.

 

     (s) Cost of implementing standards of health care, health care

 

coordination, electronic medical records, and other electronic

 

initiatives.

 

     (t) Costs of new technology.

 

     (u) Technology research and development costs and costs

 

related to health insurance system use of new technologies.

 

     Sec. 51. The commissioner shall annually establish the total

 

funds to be allocated for provider and manager compensation

 

pursuant to this section. In establishing the provider and manager

 

budgets, the commissioner shall allot sufficient funds to assure

 

that Michigan can attract and retain those providers and managers

 

needed to meet the health needs of Michigan residents.


 

     Sec. 53. (1) The commissioner shall establish the payments

 

board and shall appoint a director and members of the board.

 

     (2) The payments board shall be composed of experts in health

 

care finance and insurance systems, a designated representative of

 

the commissioner, a designated representative of the health

 

insurance fund, and a representative of the regional planning

 

directors who shall serve a 2-year term. The position of regional

 

representative shall rotate among the directors of the regional

 

planning boards.

 

     (3) The purpose of the board is to establish and maintain a

 

plan for the compensation of all of the following pursuant to the

 

manager and provider budget established by the commissioner:

 

     (a) Upper level managers in private health care facilities,

 

including hospitals, integrated health care delivery systems, group

 

medical practices, and essential community facilities.

 

     (b) Elected and appointed Michigan health insurance system

 

managers and officers who are exempt from statutes governing civil

 

service employment.

 

     (c) Health care professionals including physicians,

 

osteopathic physicians, dentists, podiatrists, nurse practitioners,

 

physician assistants, chiropractors, acupuncturists, psychologists,

 

social workers, marriage, family, and child counselors, and other

 

health care professionals who are required by law to be licensed to

 

practice in Michigan and who provide services pursuant to this act.

 

     (d) Health care providers licensed and accredited to provide

 

services in Michigan may choose to be compensated for their

 

services either by the Michigan health insurance system or by a


 

person to whom they provide services.

 

     (e) Nothing in this act is intended to interfere with, change,

 

or affect the terms of compensation established under contracts

 

between unions and the health insurance system during negotiations

 

for the labor cost component of the health insurance system

 

operating budget.

 

     (f) Health care providers electing to be compensated by the

 

Michigan health insurance system shall enter into a contract with

 

the health insurance system pursuant to provisions of this section.

 

     (g) Health care providers electing to be compensated by

 

persons to whom they provide services, instead of by the Michigan

 

health insurance system, may establish charges for their services.

 

     (4) Only the Michigan health insurance plan as provided under

 

this act shall be sold in Michigan for services provided by the

 

Michigan health insurance plan.

 

     (5) Health care providers licensed or accredited to provide

 

services in Michigan, who choose to be compensated by the health

 

insurance system instead of by patients to whom they provide

 

services, may choose how they wish to be compensated under this

 

act, as fee-for-service providers or as salaried providers in

 

health care systems that provide comprehensive, coordinated

 

services.

 

     (6) The compensation plan shall include all of the following:

 

     (a) Actuarially sound payments for health care providers in

 

the fee-for-service sector and for health care providers working in

 

health systems where comprehensive and coordinated services are

 

provided, including the actuarial basis for them.


 

     (b) Payment schedules which shall be in effect for 3 years.

 

     (c) Bonus and incentive payments, including, but not limited

 

to, all the following:

 

     (i) Bonus payments for providers and upper level managers who,

 

in providing services and managing facilities, practices, and

 

integrated health care delivery systems, pursuant to this act, meet

 

performance standards and outcome goals established by the Michigan

 

health insurance system.

 

     (ii) Incentive payments for providers and upper level managers

 

who provide services to the Michigan health insurance system in

 

areas identified by the office of health care planning as medically

 

underserved.

 

     (iii) Incentive payments required to achieve the ratio of

 

generalist to specialist providers needed in order to meet the

 

standards of health care and service needs of the population.

 

     (iv) Incentive payments required to recruit and retain nurse

 

practitioners and physician assistants in order to provide primary

 

and preventive health care to Michigan residents.

 

     (v) No bonus or incentive payment may be made in excess of the

 

total allocation for provider and manager incentive and bonus

 

reimbursement established by the commissioner in the health

 

insurance system budget.

 

     (vi) No incentive may adversely affect the health care a

 

patient receives or the care a health care provider recommends.

 

     (7) Health care providers shall be paid for all services

 

provided pursuant to this act, including health care provided to

 

persons who are subsequently determined to be ineligible for the


 

Michigan health insurance system.

 

     (8) Licensed health care providers who deliver services not

 

covered under the Michigan health insurance system may establish

 

rates for and charge patients for those services.

 

     (9) Reimbursement to providers and managers shall not exceed

 

the amount allocated by the commissioner to provider and manager

 

annual budgets.

 

     Sec. 55. (1) Fee-for-service health care providers shall

 

choose representatives to negotiate reimbursement rates with the

 

payments board on their behalf.

 

     (2) The payments board shall establish a uniform system of

 

payments for all services provided pursuant to this act.

 

     (3) Payment schedules shall be available to health care

 

providers in printed and in electronic documents.

 

     (4) Payment schedules shall be in effect for 3 years, at which

 

time payment schedules may be renegotiated. Payment adjustments may

 

be made at the discretion of the payments board to meet the goals

 

of the health insurance system.

 

     (5) In establishing a uniform system of payments, the payments

 

board shall collaborate with regional health directors and shall

 

take into consideration regional differences in the cost of living

 

and the need to recruit and retain skilled health care providers in

 

the region.

 

     (6) Fee-for-service health care providers shall submit claims

 

electronically to the health insurance fund and shall be paid

 

promptly for claims filed in compliance with procedures established

 

by the health insurance fund. If a properly filed claim for


 

eligible services is not paid promptly, the provider shall be paid

 

interest on the claim at a rate of 12%, compounded annually.

 

     Sec. 57. Compensation for health care providers and upper

 

level managers employed by integrated health care delivery systems,

 

group medical practices, and essential community providers that

 

provide comprehensive, coordinated services shall be determined

 

according to the following guidelines:

 

     (a) Providers and upper level managers employed by systems

 

that provide comprehensive, coordinated health care services shall

 

be represented by their respective employers for the purposes of

 

negotiating reimbursement with the payments board.

 

     (b) In negotiating reimbursement with systems providing

 

comprehensive, coordinated services, the payments board shall take

 

into consideration the need for comprehensive systems to have

 

flexibility in establishing provider and upper level manager

 

reimbursement.

 

     (c) Payment schedules shall be in effect for 3 years. However,

 

payment adjustments may be made at the discretion of the payments

 

board to meet the goals of the health insurance system.

 

     (d) The payments board shall take into consideration regional

 

differences in the cost of living and the need to recruit and

 

retain skilled providers and upper level managers to the regions.

 

     (e) The payments board shall establish a timetable for

 

reimbursement negotiations. If an agreement on reimbursement is not

 

reached according to the timetable established by the payments

 

board, the payments board shall establish reimbursement rates,

 

which shall be binding.


 

     Sec. 59. (1) The payments board shall annually report to the

 

commissioner on the status of health care provider and upper level

 

manager reimbursement, including satisfaction with reimbursement

 

levels and the sufficiency of funds allocated by the commissioner

 

for provider and upper level manager reimbursement. The payments

 

board shall recommend needed adjustments in the allocation for

 

provider payments.

 

     (2) The office of health care quality shall annually report to

 

the commissioner on the impact of the bonus payments in improving

 

quality of health care, health outcomes, and management

 

effectiveness. The payments board shall recommend needed

 

adjustments in bonus allocations.

 

     (3) The office of health care planning shall annually report

 

to the commissioner on the impact of the incentive payments in

 

recruiting health care providers and upper level managers to

 

underserved areas, in establishing the needed ratio of generalist

 

to specialist providers, and in attracting and retaining nurse

 

practitioners and physician assistants to the state, and shall

 

recommend needed adjustments.

 

     Sec. 61. (1) The commissioner shall establish an allocation

 

for each region to fund regional operating budgets for a period of

 

3 years. Allocations shall be disbursed to the regions on a

 

quarterly basis.

 

     (2) Integrated health care delivery systems, essential

 

community providers, and group medical practices that provide

 

comprehensive, coordinated services may choose to be reimbursed on

 

the basis of a capitated operating budget or a system operating


 

budget that covers all costs of providing health care services.

 

     (3) Health care providers choosing to function on the basis of

 

a capitated or system operating budget shall submit 3-year

 

operating budget requests to the regional planning director,

 

pursuant to standards and guidelines established by the

 

commissioner.

 

     (4) Health care providers may include in their operating

 

budget requests reimbursement for ancillary health care or social

 

services that were previously funded by money now received and

 

disbursed by the health insurance fund.

 

     (5) No payment may be made from an operating or a capitated

 

budget for a capital expense except as stipulated in section 69.

 

     (6) Regional planning directors shall negotiate operating

 

budgets with regional health care entities, which shall cover a

 

period of 3 years.

 

     (7) Operating and capitated budgets shall include health care

 

workforce labor costs. Where unions represent employees working in

 

systems functioning under operating or capitated budgets, unions

 

shall represent those employees in negotiations with the regional

 

planning director for the purpose of establishing their

 

reimbursement.

 

     Sec. 63. (1) Health systems and medical practices functioning

 

under operating and capitated budgets shall immediately report any

 

projected operating deficit to the regional planning director. The

 

regional planning director shall determine whether projected

 

deficits reflect appropriate increases in utilization, in which

 

case the director shall make an adjustment to the operating budget.


 

If the director determines that deficits are not justifiable, no

 

adjustment shall be made.

 

     (2) If a regional planning director determines that

 

adjustments to operating budgets will cause a regional revenue

 

shortfall and that cost control measures may be required, the

 

regional planning director shall report the possible revenue

 

shortfall to the commissioner and take actions required pursuant to

 

section 45.

 

     Sec. 65. (1) No payment may be made from a health system

 

operating budget or from a capitated budget to provide a

 

shareholder dividend.

 

     (2) The inspector general shall monitor operating budgets to

 

determine whether an unlawful payment has been made pursuant to

 

this section.

 

     (3) The commissioner shall establish and enforce remedies and

 

penalties for violations of this section.

 

     (4) Money collected for violations of this section shall be

 

remitted to the health insurance fund for use in the Michigan

 

health insurance system.

 

     Sec. 67. (1) Margins generated by a facility operating under a

 

health system capitated budget or from an operating budget may be

 

retained and used to meet the health care needs of the population.

 

     (2) No margin may be retained if that margin was generated

 

through inappropriate limitations on access to health care or

 

compromises in the quality of health care or in any way that

 

adversely affected or is likely to adversely affect the health of

 

the persons receiving services from a health facility, integrated


 

health care delivery system, group medical practice, or essential

 

community provider functioning under an operating or capitated

 

budget.

 

     (3) The chief medical officer shall evaluate the source of

 

margin generation and report violations of this section to the

 

commissioner.

 

     (4) The commissioner shall establish and enforce remedies and

 

penalties for violations of this section.

 

     (5) Money collected pursuant to violations of this section

 

shall be remitted to the health insurance fund for use in the

 

Michigan health insurance system.

 

     (6) Health facilities operating under health system capitated

 

and operating budgets may raise and expend funds from sources other

 

than the Michigan health insurance system, including, but not

 

limited to, private or foundation donors and other non-Michigan

 

health insurance system sources for purposes related to the goals

 

of this act and in accordance with provisions of this act.

 

     Sec. 69. (1) During the transition, the commissioner shall

 

develop a capital management plan which shall govern all capital

 

investments and acquisitions undertaken in the Michigan health

 

insurance system. The plan shall include a framework, standards,

 

and guidelines for all of the following:

 

     (a) Standards whereby the office of health care planning shall

 

oversee, assist in the implementation of, and ensure that the

 

provisions of the capital management plan are enforced.

 

     (b) Assessment and prioritization of short- and long-term

 

Michigan health insurance system capital needs on statewide and


 

regional bases.

 

     (c) Assessment of capital assets and capital health care

 

shortages on a regional and statewide basis.

 

     (d) Development by the commissioner of a health insurance

 

system capital budget that supports health insurance system goals,

 

priorities, and performance standards and meets the health needs of

 

Michigan residents.

 

     (e) Development, as part of the Michigan health insurance

 

system capital budget, of regional capital allocations that shall

 

cover a period of 3 years.

 

     (f) Exploration and evaluation of, and support for,

 

noninvestment means to meet health care needs, including, but not

 

limited to, improvements in administrative efficiency, health care

 

quality, and innovative service delivery, use, adaptation, or

 

refurbishment of existing land and property and identification of

 

publicly owned land or property that may be available to the

 

Michigan health insurance system and that may meet a capital need.

 

     (g) Development of capital inventories on a regional basis,

 

including the condition, utilization capacity, maintenance plan and

 

costs, deferred maintenance of existing capital inventory, and

 

excess capital capacity.

 

     (h) A process whereby those intending to make capital

 

investments or acquisitions shall prepare a business case for

 

making the investment or acquisition, including the full life-cycle

 

costs of the project or acquisition, an environmental impact report

 

that meets existing state standards, and a demonstration of how the

 

investment or acquisition meets the health needs of Michigan


 

residents it is intended to serve. Acquisitions include the

 

acquisition of land, operational property, or administrative office

 

space.

 

     (i) Standards and a process whereby the regional planning

 

directors shall evaluate, accept, reject, or modify a business plan

 

for a capital investment or acquisition. Decisions of a regional

 

planning director may be appealed through a grievance resolution

 

process established by the commissioner.

 

     (j) Standards for binding project contracts between the health

 

insurance system and the party developing a capital project or

 

making a capital acquisition that shall govern all terms and

 

conditions of capital investments and acquisitions, including terms

 

and conditions for health insurance system grants, loans, lines of

 

credit, and lease purchase arrangements.

 

     (k) A process and standards whereby the health insurance fund

 

shall negotiate terms and conditions of the Michigan health

 

insurance system loans, grants, lines of credit, and lease purchase

 

arrangements for capital investments and acquisitions. Terms and

 

conditions negotiated by the health insurance fund shall be

 

included in project contracts.

 

     (l) A plan for the commissioner and for the regional planning

 

directors to issue requests for proposals and to oversee a process

 

of competitive bidding for the development of capital projects that

 

meet the needs of the Michigan health insurance system.

 

     (m) Responses to requests for proposals and competitive bids

 

shall include a description of how a project meets the service

 

needs of the region and addresses the environmental impact report


 

and shall include the full life-cycle costs of a capital asset.

 

     (n) Requests for proposals shall address how intellectual

 

property will be handled and shall include conflict-of-interest

 

guidelines.

 

     (o) A process and standards for periodic revisions in the

 

capital management plan, including annual meetings in each region

 

to discuss the plan and make recommendations for improvements in

 

the plan.

 

     (p) Standards for determining when a violation of these

 

provisions shall be referred to the attorney general for

 

investigation and possible prosecution of the violation.

 

     (q) Development of performance standards and a process to

 

monitor and measure performance of those making capital health care

 

investments and acquisitions, including those making capital

 

investments pursuant to a state competitive bidding process.

 

     (r) A process for earned autonomy from state capital

 

investment oversight for those who demonstrate the ability to

 

manage capital investment and capital assets effectively in

 

accordance with Michigan health insurance system standards, and

 

standards for loss of earned autonomy when capital management is

 

ineffective.

 

     (2) Terms and conditions of capital project oversight by the

 

Michigan health insurance system shall be based on the performance

 

history of the project developer. Health care providers may earn

 

autonomy from oversight if they demonstrate effective capital

 

planning and project management, pursuant to the goals and

 

guidelines established by the commissioner. Health care providers


 

who do not demonstrate such proficiency shall remain subject to

 

oversight by the regional planning director or shall lose autonomy

 

from oversight.

 

     (3) In general, no capital investment may be made from an

 

operating budget. However, guidelines shall be established for the

 

types and levels of small capital investments that may be

 

undertaken from an operating budget without the approval of the

 

regional planning director.

 

     Sec. 71. (1) Regional planning directors shall develop a

 

regional capital development plan pursuant to the Michigan health

 

insurance system capital management plan established by the

 

commissioner. In developing the regional capital development plan,

 

the regional planning director shall do all of the following:

 

     (a) Implement the standards and requirements of the capital

 

management plan established by the commissioner.

 

     (b) Develop and annually update a regional budget request that

 

covers a period of 3 years.

 

     (c) Assist regional health care providers to develop capital

 

budget requests pursuant to the Michigan health insurance system

 

capital management plan established by the commissioner.

 

     (d) Receive and evaluate capital budget requests from regional

 

health care providers.

 

     (e) Establish ranking criteria to assess competing demands for

 

capital.

 

     (f) Conduct ongoing project evaluation to assure that terms

 

and conditions of project funding are met.

 

     (2) Services provided as a result of capital investments or


 

acquisitions that do not meet the terms of the regional capital

 

development plan and the capital management plan developed by the

 

commissioner shall not be reimbursed by the Michigan health

 

insurance system.

 

     Sec. 73. (1) Assets financed by state grants, loans, and lines

 

of credit and lease purchase arrangements shall be owned, operated,

 

and maintained by the recipient of the grant, loan, line of credit,

 

or lease purchase arrangements, according to terms established at

 

the time of issuance of the grant, loan, or line of credit, or

 

lease purchase arrangement.

 

     (2) Assets financed under long-term leases with the Michigan

 

health insurance system shall be transferred to public ownership at

 

the end of the lease.

 

     (3) Assets financed by private capital or donations are owned,

 

operated, and maintained by the borrower or donor recipient.

 

     Sec. 75. The health regions shall make financial information

 

available to the public when the Michigan health insurance system

 

contribution to a capital project is greater than $50,000,000.00.

 

Information shall include the purpose of the project or

 

acquisition, its relation to Michigan health insurance system

 

goals, the project budget, the timetable for completion, and

 

performance standards and benchmarks.

 

     Sec. 77. (1) The commissioner shall establish a budget for the

 

purchase of prescription drugs and durable and nondurable medical

 

equipment for the health insurance system.

 

     (2) The commissioner shall use the purchasing power of the

 

state to obtain the lowest possible prices for prescription drugs


 

and durable and nondurable medical equipment.

 

     (3) The commissioner shall make discounted prices available to

 

all Michigan residents, health care providers, and prescription

 

drug and medical equipment wholesalers and retailers of products

 

approved for use in and included in the benefit package of the

 

Michigan health insurance system.

 

     Sec. 79. (1) The commissioner shall establish a budget to

 

support research and innovation that has been recommended by the

 

chief medical officer, the director of planning, the consumer

 

advocates, the partnerships for health, and others as required by

 

the commissioner.

 

     (2) The research and innovation budget shall support the goals

 

and standards of the Michigan health insurance system.

 

     Sec. 81. (1) The commissioner shall establish a budget to

 

support the training, development, and continuing education of

 

health care providers and the health care workforce needed to meet

 

the health care needs of Michigan residents and the goals and

 

standards of the health insurance system.

 

     (2) The commissioner shall establish guidelines for giving

 

special consideration for employment to persons who have been

 

displaced as a result of the transition to the new health insurance

 

system.

 

     Sec. 83. (1) The commissioner shall seek all necessary

 

waivers, exemptions, agreements, or legislation so that all current

 

federal payments to the state for health care be paid directly to

 

the Michigan health insurance system, which shall then assume

 

responsibility for all benefits and services previously paid for by


 

the federal government with those funds.

 

     (2) In obtaining the waivers, exemptions, agreements, or

 

legislation, the commissioner shall seek from the federal

 

government a contribution for health care services in Michigan that

 

shall not decrease in relation to the contribution to other states

 

as a result of the waivers, exemptions, agreements, or legislation.

 

     (3) The commissioner shall seek all necessary waivers,

 

exemptions, agreements, or legislation so that all current state

 

payments for health care shall be paid directly to the system,

 

which shall then assume responsibility for all benefits and

 

services previously paid for by state government with those funds.

 

     (4) In obtaining the waivers, exemptions, agreements, or

 

legislation, the commissioner shall seek from the legislature a

 

contribution for health care services that shall not decrease in

 

relation to state government expenditures for health care services

 

in the year that this act was enacted, except that it may be

 

corrected for change in state gross domestic product, the size and

 

age of population, and the number of residents living below the

 

federal poverty level.

 

     (5) The commissioner shall establish formulae for equitable

 

contributions to the Michigan health insurance system from all

 

Michigan counties and other local government agencies.

 

     (6) The commissioner shall seek all necessary waivers,

 

exemptions, agreements, or legislation so that all county or other

 

local government agency payments shall be paid directly to the

 

Michigan health insurance system.

 

     (7) The system's responsibility for providing care shall be


 

secondary to existing federal, state, or local governmental

 

programs for health care services to the extent that funding for

 

these programs is not transferred to the health insurance fund or

 

that the transfer is delayed beyond the date on which initial

 

benefits are provided under the system.

 

     (8) In order to minimize the administrative burden of

 

maintaining eligibility records for programs transferred to the

 

system, the commissioner shall strive to reach an agreement with

 

federal, state, and local governments in which their contributions

 

to the health insurance fund shall be fixed to the rate of change

 

of the state gross domestic product, the size and age of

 

population, and the number of residents living below the federal

 

poverty level.

 

     Sec. 85. (1) The commissioner shall pursue all reasonable

 

means to secure a repeal or a waiver of any provision of federal

 

law that preempts any provision of this act. If a repeal or a

 

waiver of law or regulations cannot be secured, the commissioner

 

shall exercise his or her powers to promulgate rules and

 

regulations, or seek conforming state legislation, consistent with

 

federal law, in an effort to best fulfill the purposes of this act.

 

     (2) To the extent permitted by federal law, an employee

 

entitled to health or related benefits under a contract or plan

 

that, under federal law, preempts provisions of this act shall

 

first seek benefits under that contract or plan before receiving

 

benefits from the system under this act.

 

     (3) No benefits shall be denied under the system created by

 

this act unless the employee has failed to take reasonable steps to


 

secure like benefits from the contract or plan, if those benefits

 

are available.

 

     (4) Nothing in this section shall preclude a person from

 

receiving benefits from the system under this act that are superior

 

to benefits available to the person under an existing contract or

 

plan.

 

     (5) Nothing in this act is intended, nor shall this act be

 

construed, to discourage recourse to contracts or plans that are

 

protected by federal law.

 

     (6) To the extent permitted by federal law, a health care

 

provider shall first seek payment from the contract or plan before

 

submitting bills to the Michigan health insurance system.

 

     Sec. 87. (1) It is the intent of this act to establish a

 

single public payer for all health care in Michigan. However, until

 

such time as the role of all other payers for health care has been

 

terminated, health care costs shall be collected from collateral

 

sources whenever medical services provided to an individual are, or

 

may be, covered services under a policy of insurance, health care

 

service plan, or other collateral source available to that

 

individual, or for which the individual has a right of action for

 

compensation to the extent permitted by law.

 

     (2) As used in this act, collateral source includes all of the

 

following:

 

     (a) Insurance policies written by insurers, including the

 

medical components of automobile, homeowners, and other forms of

 

insurance.

 

     (b) Health care service plans and pension plans.


 

     (c) Employers.

 

     (d) Employee benefit contracts.

 

     (e) Government benefit programs.

 

     (f) A judgment for damages for personal injury.

 

     (g) Any third party who is or may be liable to an individual

 

for health care services or costs.

 

     (3) "Collateral source" does not include either of the

 

following:

 

     (a) A contract or plan that is subject to federal preemption.

 

     (b) Any governmental unit, agency, or service, to the extent

 

that subrogation is prohibited by law. An entity described in

 

subsection (2) is not excluded from the obligations imposed by this

 

act by virtue of a contract or relationship with a governmental

 

unit, agency, or service.

 

     (4) The commissioner shall attempt to negotiate waivers, seek

 

federal legislation, or make other arrangements to incorporate

 

collateral sources in Michigan into the Michigan health insurance

 

system.

 

     (5) Whenever an individual receives health care services under

 

the system and he or she is entitled to coverage, reimbursement,

 

indemnity, or other compensation from a collateral source, he or

 

she shall notify the health care provider and provide information

 

identifying the collateral source, the nature and extent of

 

coverage or entitlement, and other relevant information. The health

 

care provider shall forward this information to the commissioner.

 

The individual entitled to coverage, reimbursement, indemnity, or

 

other compensation from a collateral source shall provide


 

additional information as requested by the commissioner.

 

     (6) The Michigan health insurance system shall seek

 

reimbursement from the collateral source for services provided to

 

the individual and may institute appropriate action, including

 

suit, to recover the reimbursement. Upon demand, the collateral

 

source shall pay to the health insurance fund the sums it would

 

have paid or expended on behalf of the individual for the health

 

care services provided by the system.

 

     Sec. 89. (1) If a collateral source is exempt from subrogation

 

or the obligation to reimburse the system as provided in this act,

 

the commissioner may require that an individual who is entitled to

 

medical services from the source first seek those services from

 

that source before seeking those services from the system.

 

     (2) To the extent permitted by federal law, contractual

 

retiree health benefits provided by employers shall be subject to

 

the same subrogation as other contracts, allowing the Michigan

 

health insurance system to recover the cost of services provided to

 

individuals covered by the retiree benefits, unless and until

 

arrangements are made to transfer the revenues of the benefits

 

directly to the Michigan health insurance system.

 

                  ARTICLE V ELIGIBILITY AND BENEFITS

 

     Sec. 91. (1) All Michigan residents are eligible for the

 

Michigan health insurance system. Residency shall be based upon

 

physical presence in the state with the intent to reside. The

 

commissioner shall establish standards and a simplified procedure

 

to demonstrate proof of residency.

 

     (2) The commissioner shall establish a procedure to enroll


 

eligible residents and provide each eligible individual with

 

identification that can be used by health care providers to

 

determine eligibility for services.

 

     Sec. 93. (1) The Michigan health insurance system shall

 

provide health care coverage to Michigan residents who are

 

temporarily out of the state. The commissioner shall determine

 

eligibility standards for residents temporarily out of state for

 

longer than 90 days who intend to return and reside in Michigan and

 

for nonresidents temporarily employed in Michigan.

 

     (2) Coverage for emergency care obtained out of state shall be

 

at prevailing local rates. Coverage for nonemergency care obtained

 

out of state shall be according to rates and conditions established

 

by the commissioner. The commissioner may require that a resident

 

be transported back to Michigan when prolonged treatment of an

 

emergency condition is necessary.

 

     Sec. 95. Visitors to Michigan shall be billed for all services

 

received under the system. The commissioner may establish

 

intergovernmental arrangements with other states and countries to

 

provide reciprocal coverage for temporary visitors.

 

     Sec. 97. All persons eligible for health benefits from

 

Michigan employers but who are working in another jurisdiction

 

shall be eligible for health benefits under this act providing that

 

they make payments equivalent to the payments they would be

 

required to make if they were residing in Michigan.

 

     Sec. 99. Unmarried, unemancipated minors shall be deemed to

 

have the residency of their parent or guardian. If a minor's

 

parents are deceased and a legal guardian has not been appointed,


 

or if a minor has been emancipated by court order, the minor may

 

establish his or her own residency.

 

     Sec. 101. (1) An individual shall be presumed to be eligible

 

if he or she arrives at a health facility and is unconscious,

 

comatose, or otherwise unable, because of his or her physical or

 

mental condition, to document eligibility or to act in his or her

 

own behalf, or if the patient is a minor, the patient shall be

 

presumed to be eligible, and the health facility shall provide care

 

as if the patient were eligible.

 

     (2) All health facilities subject to state and federal

 

provisions governing emergency medical treatment shall continue to

 

comply with those provisions.

 

     Sec. 103. (1) Any eligible individual may choose to receive

 

services under the Michigan health insurance system from any

 

willing health care provider participating in the system.

 

     (2) Covered benefits in the Michigan health insurance system

 

shall include all medical care determined to be medically

 

appropriate by the consumer's health care provider, subject to

 

subsection (4). Covered benefits include, but are not limited to,

 

all of the following:

 

     (a) Inpatient and outpatient health facility services.

 

     (b) Inpatient and outpatient professional health care provider

 

services by licensed health care professionals.

 

     (c) Diagnostic imaging, laboratory services, and other

 

diagnostic and evaluative services.

 

     (d) Durable medical equipment, appliances, and assistive

 

technology, including prosthetics, eyeglasses, and hearing aids and


 

their repair.

 

     (e) Rehabilitative care.

 

     (f) Emergency transportation and necessary transportation for

 

health care services for disabled and indigent persons.

 

     (g) Language interpretation and translation for health care

 

services, including sign language for those unable to speak or hear

 

or who are language impaired, and Braille translation or other

 

services for those with no or low vision.

 

     (h) Child and adult immunizations and preventive care.

 

     (i) Health education.

 

     (j) Hospice care.

 

     (k) Home health care.

 

     (l) Prescription drugs that are listed on the system formulary.

 

Nonformulary prescription drugs may be included where standards and

 

criteria established by the commissioner are met.

 

     (m) Mental and behavioral health care.

 

     (n) Dental care.

 

     (o) Podiatric care.

 

     (p) Chiropractic care.

 

     (q) Acupuncture.

 

     (r) Blood and blood products.

 

     (s) Emergency care services.

 

     (t) Vision care.

 

     (u) Adult day care.

 

     (v) Case management and coordination to ensure services

 

necessary to enable a person to remain safely in the least

 

restrictive setting.


 

     (w) Substance abuse treatment.

 

     (x) Care of up to 100 days in a skilled nursing facility

 

following hospitalization.

 

     (y) Dialysis.

 

     (z) Benefits offered by a bona fide church, sect,

 

denomination, or organization whose principles include healing

 

entirely by prayer or spiritual means provided by a duly authorized

 

and accredited practitioner or nurse of that bona fide church,

 

sect, denomination, or organization.

 

     (3) The commissioner may expand benefits beyond the minimum

 

benefits described in subsection (2) when expansion meets the

 

intent of this act and when there are sufficient funds to cover the

 

expansion.

 

     (4) The following health care services shall be excluded from

 

coverage by the Michigan health insurance system:

 

     (a) Health care services determined to have no medical

 

indication by the commissioner and the chief medical officer.

 

     (b) Surgery, dermatology, orthodontia, prescription drugs, and

 

other procedures primarily for cosmetic purposes, unless required

 

to correct a congenital defect, restore or correct a part of the

 

body that has been altered as a result of injury, disease, or

 

surgery, or determined to be medically necessary by a qualified,

 

licensed health care professional in the system.

 

     (c) Private rooms in inpatient health facilities where

 

appropriate nonprivate rooms are available, unless determined to be

 

medically necessary by a qualified, licensed health care

 

professional in the system.


 

     (d) Services of a health care provider that is not licensed or

 

accredited by the state except for approved services provided to a

 

Michigan resident who is temporarily out of the state.

 

     Sec. 105. (1) The commissioner shall institute no deductible

 

payments or copayments other than for specialist visits that are

 

unreferred by the primary care provider during the initial 2 years

 

of the system's operation. The commissioner and the health

 

insurance policy board shall review this policy annually, beginning

 

in the third year of operation, and determine whether deductible

 

payments or copayments should be established.

 

     (2) Patients shall incur a copayment charge for unreferred

 

specialist visits, the amount of which shall be established by the

 

commissioner.

 

     (3) If the commissioner establishes copayments as provided in

 

subsection (1), they shall be limited to $250.00 per person per

 

year and $500.00 per family per year. Copayments for unreferred

 

specialist visits are not subject to this limit.

 

     (4) If the commissioner establishes deductible payments

 

consistent with subsection (1), they shall be limited to $250.00

 

per person per year and $500.00 per family per year.

 

     (5) No copayments or deductible payments shall be established

 

for preventive care as determined by a patient's primary care

 

provider.

 

     (6) No copayments or deductible payments shall be established

 

when prohibited by federal law.

 

     (7) The commissioner shall establish standards and procedures

 

for waiving copayments or deductible payments. Waivers of


 

copayments or deductible payments shall not affect the

 

reimbursement of health care providers.

 

     (8) Any copayments established pursuant to this section and

 

collected by health care providers shall be transmitted to the

 

department of treasury to be deposited to the credit of the health

 

insurance fund.

 

     (9) Nothing in this act shall be construed to diminish the

 

benefits that an individual has under a collective bargaining

 

agreement.

 

     (10) Nothing in this act shall preclude employees from

 

receiving benefits available to them under a collective bargaining

 

agreement or other employee-employer agreement that are superior to

 

benefits under this act.

 

     Sec. 107. (1) All health care providers licensed or accredited

 

to practice in Michigan may participate in the Michigan health

 

insurance system. No health care provider whose license or

 

accreditation is suspended or revoked may be a participating health

 

care provider.

 

     (2) Health care providers may accept eligible persons for care

 

according to the provider's ability to provide services needed by

 

the applicant and according to the number of patients a provider

 

can treat without compromising safety and care quality. A provider

 

may accept patients in the order of time of application.

 

     (3) Persons eligible for health care services under this act

 

may choose a primary care provider. Primary care providers include

 

family practitioners, general practitioners, internists,

 

pediatricians, and nurse practitioners and physician assistants


 

practicing under supervision as defined in Michigan law. Women may

 

choose an obstetrician/gynecologist, in addition to a primary care

 

provider.

 

     (4) Persons who choose to enroll with integrated health care

 

delivery systems, group medical practices, or essential community

 

providers that offer comprehensive services shall retain membership

 

for at least 1 year after an initial 3-month evaluation period

 

during which time they may withdraw for any reason. The 3-month

 

period shall commence on the date when an enrollee first sees a

 

primary care provider. Persons who want to withdraw after the

 

initial 3-month period shall request a withdrawal pursuant to

 

dispute resolution procedures established by the commissioner and

 

may request assistance from the consumer advocate in the dispute

 

process. The dispute shall be resolved in a timely fashion and

 

shall have no adverse effect on the care a patient receives.

 

     (5) Persons needing to change primary care providers because

 

of health care needs that their primary care provider cannot meet

 

may change primary care providers at any time.

 

     Sec. 109. (1) Primary care providers shall coordinate the

 

health care a patient receives or shall ensure that a patient's

 

care is coordinated.

 

     (2) Patients shall have a referral from their primary care

 

provider, or from an emergency provider rendering care to them in

 

the emergency room or other accredited emergency setting, or from a

 

health care professional treating a patient for an emergency

 

condition in any setting, or from their obstetrician/gynecologist,

 

to see a physician or nonphysician specialist whose services are


 

covered by this act, unless the patient agrees to assume the costs

 

of care, in which case a referral is not needed. A referral shall

 

not be required to see a dentist.

 

     (3) Referrals shall be based on the medical needs of the

 

patient and on guidelines which shall be established by the chief

 

medical officer to support clinical decision making.

 

     (4) Referrals shall not be restricted or provided solely

 

because of financial considerations. The chief medical officer

 

shall monitor referral patterns and intervene as necessary to

 

assure that referrals are neither restricted nor provided solely

 

because of financial considerations.

 

     (5) Patients established with a specialist before the system

 

is implemented do not need a referral to continue seeing the

 

specialist or their designee.

 

     (6) Where referral systems are in place prior to the

 

initiation of the system, the chief medical officer shall review

 

the referral systems to assure that they meet health insurance

 

system standards for care quality and shall assure needed changes

 

are implemented so that all Michigan residents receive the same

 

standards of care quality.

 

     (7) A specialist may serve as the primary care provider if the

 

patient and the provider agree to this arrangement and if the

 

provider agrees to coordinate the patient's care or to ensure that

 

the care the patient receives is coordinated.

 

     (8) The commissioner shall establish or ensure the

 

establishment of a computerized referral registry to facilitate the

 

referral process and to allow a specialist and a patient to easily


 

determine whether a referral has been made pursuant to this act.

 

     (9) A patient may appeal the denial of a referral through

 

grievance resolution procedures established under this act and may

 

request the assistance of the consumer advocate during the

 

grievance resolution process.

 

     Sec. 111. (1) The purpose of the office of health care

 

planning is to plan for the short- and long-term health needs of

 

Michigan residents pursuant to the health care and finance

 

standards established by the commissioner and by this act.

 

     (2) The office shall be headed by a planning director

 

appointed by the commissioner.

 

     (3) The director shall do all the following:

 

     (a) Administer all aspects of the office of health care

 

planning.

 

     (b) Serve on the health insurance policy board.

 

     (c) Establish performance criteria in measurable terms for

 

health care goals in consultation with the chief medical officer,

 

the regional health officers, and directors and others with

 

experience in health care outcomes measurement and evaluation and

 

evaluate the performance criteria.

 

     (d) Assist the health care regions to develop operating and

 

capital requests pursuant to health care and finance guidelines

 

established by the commissioner and by this act. In assisting

 

regions, the director shall do all of the following:

 

     (i) Identify medically underserved areas and health service

 

shortages.

 

     (ii) Identify disparities in health outcomes.


 

     (iii) Support establishment of comprehensive health care

 

databases using uniform methodology that is compatible between the

 

regions and between the regions and the state health insurance

 

agency.

 

     (iv) Provide information to support effective regional

 

planning.

 

     (v) Provide information to support interregional planning,

 

including planning for access to specialized centers that perform a

 

high volume of procedures for conditions requiring highly

 

specialized treatments, including emergency and trauma and other

 

interregional access to needed health care, and planning for

 

coordinated interregional capital investment.

 

     (vi) Evaluate regional budget requests and make recommendations

 

to the commissioner about regional revenue allocations.

 

     (e) Estimate the health care workforce required to meet the

 

health needs of Michigan residents pursuant to the standards and

 

goals established by the commissioner, the costs of providing the

 

needed workforce, and, in collaboration with regional planners,

 

educational institutions, the governor, and the legislature,

 

develop short- and long-term plans to meet those needs, including a

 

plan to finance needed training.

 

     (f) Estimate the number and types of health facilities

 

required to meet the short- and long-term health care needs of the

 

population and the projected costs of needed facilities. In

 

collaboration with the commissioner, regional planning directors

 

and health officers, the chief medical officer, the governor, and

 

the legislature, develop plans to finance and build needed


 

facilities.

 

     Sec. 113. The director of the office of health care planning

 

shall establish the following electronic initiatives:

 

     (a) Establish integrated statewide health care databases to

 

support health care planning and determine which databases should

 

be established on a statewide basis and which should be established

 

on a regional basis.

 

     (b) Assure that databases have uniform methodology and formats

 

that are compatible between regions and between the regions and the

 

state.

 

     (c) Establish mandatory database reporting requirements and

 

remedies and penalties for noncompliance. Monitor the effectiveness

 

of reporting and make needed improvements.

 

     (d) Establish electronic, online, scheduling systems for use

 

in the health insurance system.

 

     (e) Establish electronic provider patient communication

 

systems that allow for e-visits, for use in the health insurance

 

system.

 

     (f) Establish electronic systems that allow standard of care

 

guidelines, including disease management programs to be embedded in

 

a patient's electronic medical records.

 

     (g) Establish electronic systems that give information to

 

providers about community-based patient care resources.

 

     (h) Collaborate with the chief medical officer and regional

 

medical officers to assure the development of software systems that

 

link clinical guidelines to individual patient conditions, and

 

guide clinicians through diagnosis and treatment algorithms based


 

on evidence-based research and best medical practices.

 

     (i) Collaborate with the chief medical officer and regional

 

medical officers to assure the development of software systems that

 

offer providers access to guidelines that are appropriate for their

 

specialty and that include current information on prevention and

 

treatment of disease.

 

     (j) In collaboration with the partnerships for health and

 

regional health officers, establish web-based patient-centered

 

information systems that assist people to promote health and

 

provide information on health conditions and recent developments in

 

treatment.

 

     (k) Establish electronic systems and other means to provide

 

patients with easily understandable information about the

 

performance of health care providers. This shall include, but is

 

not limited to, information about the experience that providers

 

have in the field or fields in which they deliver care, the number

 

of years they have practiced in their field, and, in the case of

 

medical and surgical procedures, the number of procedures they have

 

performed in their area or areas of specialization.

 

     (l) Establish electronic systems that facilitate provider

 

continuing medical education that meets licensure requirements.

 

     (m) Establish means for anonymous reporting of suspected

 

medical errors.

 

     (n) Recommend to the commissioner means to link health care

 

research with the goals and priorities of the health insurance

 

system.

 

     Sec. 115. (1) Within the agency, the commissioner shall


 

establish the office of health care quality.

 

     (2) The office shall be headed by the chief medical officer.

 

     (3) The office of health care quality shall have the following

 

purposes:

 

     (a) Support the delivery of high-quality, coordinated health

 

care services that enhance health, prevent illness, disease, and

 

disability, slow the progression of chronic diseases, and improve

 

personal health management.

 

     (b) Promote efficient health care delivery.

 

     (c) Establish processes for measuring, monitoring, and

 

evaluating the quality of care delivered in the health insurance

 

system, including the performance of individual health

 

professionals.

 

     (d) Establish means to make changes needed to improve care

 

quality, including innovative programs that improve quality.

 

     (e) Promote patient, provider, and employer satisfaction with

 

the health insurance system.

 

     (f) Assist regional planning directors and medical officers in

 

the development and evaluation of regional budget requests.

 

     Sec. 117. (1) In supporting the goals of the office of health

 

care quality, the chief medical officer shall do all of the

 

following:

 

     (a) Administer all aspects of the office.

 

     (b) Serve on the health insurance policy board.

 

     (c) Collaborate with regional medical officers, directors,

 

health care providers, and consumers, the director of planning, the

 

consumer advocate, and partnership for health directors to develop


 

community-based networks of solo providers, small group practices,

 

essential community providers, and providers of patient care

 

support services in order to offer comprehensive,

 

multidisciplinary, coordinated services to patients.

 

     (d) Establish evidence-based standards of care for the health

 

insurance system which shall serve as guidelines to support

 

providers in the delivery of high-quality health care. Standards

 

shall be based on the best evidence available at the time and shall

 

be continually updated. Standards are intended to support the

 

clinical judgment of individual providers, not to replace it, and

 

to support clinical decisions based on the needs of individual

 

patients.

 

     (2) In establishing standards under subsection (1), the chief

 

medical officer shall do all of the following:

 

     (a) Draw on existing standards established by Michigan health

 

care institutions, on peer-created standards, and on standards

 

developed by other institutions that have had a positive impact on

 

care quality, such as the centers for disease control and the

 

agency for health care quality and research.

 

     (b) Collaborate with regional medical officers in establishing

 

regional goals, priorities, and a timetable for implementation of

 

standards of health care.

 

     (c) Assure a process for patients to provide their views on

 

standards of health care to the consumer advocate who shall report

 

those views to the chief medical officer.

 

     (d) Collaborate with the director of planning and regional

 

medical officers to support the development of computer software


 

systems that link clinical guidelines to individual patient

 

conditions, guide clinicians through diagnosis and treatment

 

algorithms based on evidence-based research and best medical

 

practices, offer access to guidelines appropriate to each medical

 

specialty, and offer current information on disease prevention and

 

treatment and that support continuing medical education.

 

     (e) Where referral systems for access to specialty health care

 

are in place prior to the initiation of the health insurance

 

system, the chief medical officer shall review the referral systems

 

to assure that they meet health insurance system standards for care

 

quality and shall assure that needed changes are implemented so

 

that all Michigan residents receive the same standards of care

 

quality.

 

     (3) In collaboration with the director of planning and

 

regional medical officer, the chief medical officer shall implement

 

means to measure and monitor the quality of health care delivered

 

in the health insurance system. Monitoring systems shall include,

 

but are not limited to, peer and patient performance reviews.

 

     (4) The chief medical officer shall establish means to support

 

individual providers and health systems in correcting quality of

 

care problems, including time frames for making needed improvements

 

and means to evaluate the effectiveness of interventions.

 

     (5) In collaboration with regional medical officers and

 

directors and the director of planning, the chief medical officer

 

shall establish means to identify medical errors and their causes

 

and develop plans to prevent them.

 

     (6) The chief medical officer shall convene an annual


 

statewide conference to discuss medical errors that occurred during

 

the year, their causes, means to prevent errors, and the

 

effectiveness of efforts to decrease errors.

 

     (7) The chief medical officer shall recommend to the

 

commissioner an evidence-based benefits package for the health

 

insurance system, including priorities for needed benefit

 

improvements. In making recommendations, the chief medical officer

 

shall do all of the following:

 

     (a) Identify safe and effective treatments.

 

     (b) Evaluate and draw on existing benefit packages.

 

     (c) Receive comments and recommendations from health care

 

providers about benefits that meet the needs of their patients.

 

     (d) Receive comments and recommendations made directly by

 

patients or indirectly through the consumer advocate.

 

     (e) Identify and recommend to the commissioner and the health

 

insurance policy board innovative approaches to health promotion,

 

disease and injury prevention, education, research, and care

 

delivery for possible inclusion in the benefit package.

 

     (f) Identify complementary and alternative modalities that

 

have been shown by the national institutes of health, division of

 

complementary and alternative medicine to be safe and effective for

 

possible inclusion as covered benefits.

 

     (g) Recommend to the commissioner and update, as appropriate,

 

evidence-based pharmaceutical and durable and nondurable medical

 

equipment formularies. In establishing the formularies, the chief

 

medical officer shall establish a pharmacy and therapeutics

 

committee composed of pharmacy and medical health care providers,


 

representatives of health facilities and organizations that have

 

system formularies in place at the time the system is implemented,

 

and other experts that shall do all the following:

 

     (i) Identify safe and effective pharmaceutical agents for use

 

in the Michigan health insurance system.

 

     (ii) Draw on existing standards and formularies.

 

     (iii) Identify experimental drugs and drug treatment protocols

 

for possible inclusion in the formulary.

 

     (iv) Review formularies in a timely fashion to ensure that safe

 

and effective drugs are available and that unsafe drugs are removed

 

from use.

 

     (v) Assure the timely dissemination of information needed to

 

prescribe safely and effectively to all Michigan providers.

 

     (vi) Establish standards and criteria and a process for

 

providers to seek authorization for prescribing pharmaceutical

 

agents and durable and nondurable medical equipment that are not

 

included in the system formulary. No standard or criteria shall

 

impose an undue administrative burden on patients, health care

 

providers, including pharmacies and pharmacists, and none shall

 

delay the care a patient needs.

 

     (vii) Develop standards and criteria and a process for

 

providers to request authorization for services and treatments,

 

including experimental treatments that are not included in the

 

system benefit package. Where processes are in place when the

 

health insurance system is initiated, the chief medical officer

 

shall review the systems to assure that they meet health insurance

 

system standards for care quality and shall assure that needed


 

changes are implemented so that all Michigan residents receive the

 

same standards of care quality. No standard or criteria shall

 

impose an undue administrative burden on a provider or a patient,

 

and none shall delay the care a patient needs.

 

     (h) In collaboration with the director of planning, regional

 

planning directors, and regional medical officers, identify

 

appropriate ratios of general medical providers to specialty

 

medical providers on a regional basis that meet the health care

 

needs of the population and the goals of the health insurance

 

system.

 

     (i) Recommend to the commissioner and to the payments board

 

financial and nonfinancial incentives and other means to achieve

 

recommended provider ratios.

 

     (j) Collaborate with the director of planning and regional

 

medical officers and consumer advocates in development of

 

electronic initiatives, pursuant to section 113.

 

     (k) Collaborate with the commissioner, the regional health

 

officers, the directors of the payments board and the health

 

insurance fund to formulate a provider reimbursement model that

 

promotes the delivery of coordinated, high-quality health services

 

in all sectors of the health insurance system and creates financial

 

and other incentives for the delivery of high-quality health care.

 

     (l) Establish or assure the establishment of continuing medical

 

education programs about advances in the delivery of high-quality

 

health care.

 

     (m) Convene an annual statewide quality of care conference to

 

discuss problems with health care quality and to make


 

recommendations for changes needed to improve health care quality.

 

Participants shall include regional medical directors, health care

 

providers, other providers, patients, policy experts, experts in

 

quality of care measurement, and others.

 

     (n) Annually report to the commissioner, the health insurance

 

policy board, and the public on the quality of care delivered in

 

the health insurance system, including improvements that have been

 

made and problems that have been identified during the year, goals

 

for health care improvement in the coming year, and plans to meet

 

these goals.

 

     (8) No person working within the agency, or on a pharmacy and

 

therapeutics committee or serving as a consultant to the agency or

 

a pharmacy and therapeutics committee, may receive fees or

 

remuneration of any kind from a pharmaceutical company.

 

     Sec. 119. (1) The consumer advocate, in collaboration with the

 

chief medical officer, the regional consumer advocates, medical

 

officers, and directors, shall establish a program in the state

 

health insurance agency and in each region called the "Partnerships

 

for Health".

 

     (2) The purpose of the partnerships for health is to improve

 

health through community health initiatives, to support the

 

development of innovative means to improve health care quality, to

 

promote efficient health care delivery, and to educate the public

 

about the following:

 

     (a) Personal maintenance of health.

 

     (b) Prevention of disease.

 

     (c) Improvement in communication between patients and


 

providers.

 

     (d) Improving quality of care.

 

     (3) The consumer advocate shall work with the community and

 

health care providers in proposing partnerships for health projects

 

and in developing project budget requests that shall be included in

 

the regional budget request to the commissioner.

 

     (4) In developing educational programs, the partnerships for

 

health shall collaborate with educators in the region.

 

     (5) Partnerships for health shall support the coordination of

 

Michigan health insurance system and public health system programs.

 

     Sec. 121. (1) The consumer advocate shall do all of the

 

following:

 

     (a) Establish and maintain a grievance resolution system

 

approved by the commissioner under which enrollees may submit their

 

grievances to the system. The system shall provide reasonable

 

procedures in accordance with state rules and regulations that

 

shall ensure adequate consideration of enrollee grievances and

 

rectification when appropriate.

 

     (b) Inform enrollees upon enrollment in the system and

 

annually thereafter of the procedure for processing and resolving

 

grievances. The information shall include the location and

 

telephone number where grievances may be submitted.

 

     (c) Provide printed and electronic access for enrollees who

 

wish to register grievances. The forms used by the system shall be

 

approved by the commissioner in advance as to format.

 

     (d) Provide for a written acknowledgment within 5 calendar

 

days of the receipt of a grievance, except as otherwise provided.


 

The acknowledgment shall advise the complainant that the grievance

 

has been received, the date of receipt, and the name of the system

 

representative and the telephone number and address of the system

 

representative who may be contacted about the grievance. Grievances

 

received by telephone, by facsimile, by electronic mail, or online

 

through the system's website that are not coverage disputes,

 

disputed health care services involving medical necessity, or

 

experimental or investigational treatment and that are resolved by

 

the next business day following receipt are exempt from the

 

acknowledgement requirements and from subdivision (e). The consumer

 

advocate shall maintain a log of all these grievances. The log

 

shall be periodically reviewed by the consumer advocate and shall

 

include the following information for each complaint:

 

     (i) The date of the call.

 

     (ii) The name of the complainant.

 

     (iii) The complainant's system identification number.

 

     (iv) The nature of the grievance.

 

     (v) The nature of the resolution.

 

     (vi) The name of the system representative who took the call

 

and resolved the grievance.

 

     (e) Provide enrollees with written responses to grievances,

 

with a clear and concise explanation of the reasons for the

 

system's response. For grievances involving the delay, denial, or

 

modification of health care services, the system response shall

 

describe the criteria used and the clinical reasons for its

 

decision, including all criteria and clinical reasons related to

 

medical necessity. If the system, or 1 of its contracting


 

providers, issues a decision delaying, denying, or modifying health

 

care services to an enrollee based in whole or in part on a finding

 

that the proposed health care services are not a covered benefit in

 

the system that applies to the enrollee, the decision shall clearly

 

specify the system provisions that exclude that coverage.

 

     (f) Keep in its files all copies of grievances, and the

 

responses thereto, for a period of 5 years.

 

     (g) Establish and maintain a website that shall provide an

 

online form that enrollees can use to file a grievance online.

 

     (2) The commissioner may require enrollees and subscribers to

 

participate in a plan's grievance resolution system for up to 30

 

days before pursuing a grievance through the commissioner or the

 

independent medical review system. However, the commissioner may

 

not impose this waiting period for expedited review cases or in any

 

other case where the commissioner determines that an earlier review

 

is warranted. In any case determined by the consumer advocate to be

 

a case involving an imminent and serious threat to the health of

 

the patient, including, but not limited to, severe pain or the

 

potential loss of life, limb, or major bodily function, or in any

 

other case where the consumer advocate determines that an earlier

 

review is warranted, an enrollee shall not be required to complete

 

the grievance resolution system or to participate in the process

 

for at least 30 days before submitting a grievance to the

 

independent medical review system established pursuant to section

 

123.

 

     (3) If the enrollee is a minor, or is incompetent or

 

incapacitated, the parent, guardian, conservator, relative, or


 

other designee of the enrollee, as appropriate, may submit the

 

grievance to the consumer advocate as a designated agent of the

 

enrollee. Further, a provider may join with, or otherwise assist,

 

an enrollee, or the agent, to submit the grievance to the consumer

 

advocate. In addition, following submission of the grievance to the

 

consumer advocate, the enrollee, or the agent, may authorize the

 

provider to assist, including advocating on behalf of the enrollee.

 

For purposes of this section, a relative includes the parent,

 

stepparent, spouse, domestic partner, adult son or daughter,

 

grandparent, brother, sister, uncle, or aunt of the enrollee.

 

     (4) The consumer advocate shall review the written documents

 

submitted with the enrollee's request for review. The consumer

 

advocate may ask for additional information and may hold an

 

informal meeting with the involved parties, including providers who

 

have joined in submitting the grievance or who are otherwise

 

assisting or advocating on behalf of the enrollee. If, after

 

reviewing the record, the consumer advocate concludes that the

 

grievance, in whole or in part, is eligible for review under the

 

independent medical review system established pursuant to section

 

123, the consumer advocate shall immediately notify the enrollee of

 

that option and shall, if requested orally or in writing, assist

 

the enrollee in participating in the independent medical review

 

system.

 

     (5) The consumer advocate shall send a written notice of the

 

final disposition of the grievance, and the reasons therefor, to

 

the enrollee, to any provider that has joined with or is otherwise

 

assisting the enrollee, and to the commissioner, within 30 calendar


 

days of receipt of the request for review unless the consumer

 

advocate, in his or her discretion, determines that additional time

 

is reasonably necessary to fully and fairly evaluate the relevant

 

grievance. In any case not eligible for the independent medical

 

review system established pursuant to section 123, the consumer

 

advocate's written notice shall include, at a minimum, the

 

following:

 

     (a) A summary of findings and the reasons why the consumer

 

advocate found the system to be, or not to be, in compliance with

 

any applicable laws, rules, regulations, or orders of the

 

commissioner.

 

     (b) A discussion of the consumer advocate's contact with any

 

medical provider, or any other independent expert relied on by the

 

consumer advocate, along with a summary of the views and

 

qualifications of that provider or expert.

 

     (c) If the enrollee's grievance is sustained in whole or in

 

part, information about any corrective action taken.

 

     (6) In any consumer advocate review of a grievance involving a

 

disputed health care service, as defined in section 123, that is

 

not eligible for the independent medical review system established

 

pursuant to section 123, in which the consumer advocate finds that

 

the system has delayed, denied, or modified health care services

 

that are medically necessary, based on the specific medical

 

circumstances of the enrollee, and those services are a covered

 

benefit under the terms and conditions of the health insurance

 

system contract, the consumer advocate's written notice shall order

 

the system to promptly offer and provide those health care services


 

to the enrollee. The consumer advocate's order shall be binding on

 

the system.

 

     (7) The consumer advocate shall establish and maintain a

 

system of aging of grievances that are pending and unresolved for

 

30 days or more that shall include a brief explanation of the

 

reasons each grievance is pending and unresolved for 30 days or

 

more.

 

     (8) The grievance resolution system authorized by this section

 

shall be in addition to any other procedures that may be available

 

to any person, and failure to pursue, exhaust, or engage in the

 

procedures described in this section does not preclude the use of

 

any other remedy provided by law.

 

     (9) Nothing in this section shall be construed to allow the

 

submission to the consumer advocate of any provider grievance under

 

this section.

 

     Sec. 123. (1) As used in this section:

 

     (a) "Coverage decision" means the approval or denial by the

 

health insurance system, or by 1 of its contracting entities,

 

substantially based on a finding that the provision of a particular

 

service is included or excluded as a covered benefit under the

 

terms and conditions of the health insurance system. Coverage

 

decision does not encompass a plan or contracting provider decision

 

regarding a disputed health care service.

 

     (b) "Disputed health care service" means any health care

 

service eligible for coverage and payment under the benefits

 

package of the health insurance system that has been denied,

 

modified, or delayed by a decision of the system, or by 1 of its


 

contracting providers, in whole or in part due to a finding that

 

the service is not medically necessary. A decision regarding a

 

disputed health care service relates to the practice of medicine

 

and is not a coverage decision. If the system, or 1 of its

 

contracting providers, issues a decision denying, modifying, or

 

delaying health care services, based in whole or in part on a

 

finding that the proposed health care services are not a covered

 

benefit under the system, the statement of decision shall clearly

 

specify the provisions of the system that exclude coverage.

 

     (2) The consumer advocate shall establish the independent

 

medical review system to act as an independent, external medical

 

review process for the health insurance system to provide timely

 

examinations of disputed health care services as defined in this

 

section and coverage decisions as defined in this section regarding

 

experimental and investigational therapies to ensure that the

 

system provides efficient, appropriate, high-quality health care,

 

and that the health care system is responsive to patient disputes.

 

     (3) Coverage decisions regarding experimental or

 

investigational therapies for individual enrollees who meet all of

 

the following criteria are eligible for review by the independent

 

medical review system:

 

     (a) The enrollee has a life-threatening or seriously

 

debilitating condition. As used in this subsection:

 

     (i) "Life-threatening" means either or both of the following:

 

     (A) Diseases or conditions where the likelihood of death is

 

high unless the course of the disease is interrupted.

 

     (B) Diseases or conditions with potentially fatal outcomes,


 

where the end point of clinical intervention is survival.

 

     (ii) "Seriously debilitating" means diseases or conditions that

 

cause major irreversible morbidity.

 

     (b) The enrollee's physician certifies that the enrollee has a

 

life-threatening or seriously debilitating condition, for which

 

standard therapies have not been effective in improving the

 

condition of the enrollee, for which standard therapies would not

 

be medically appropriate for the enrollee, or for which there is no

 

more beneficial standard therapy covered by the system than the

 

therapy proposed pursuant to subdivision (c).

 

     (c) Either the enrollee's physician, who is under contract

 

with or employed by the system, has recommended a drug, device,

 

procedure, or other therapy that the physician certifies in writing

 

is likely to be more beneficial to the enrollee than any available

 

standard therapies, or the enrollee, or the enrollee's physician

 

who is a licensed, board-certified or board-eligible physician

 

qualified to practice in the area of practice appropriate to treat

 

the enrollee's condition, has requested a therapy that, based on 2

 

documents from the medical and scientific evidence, is likely to be

 

more beneficial for the enrollee than any available standard

 

therapy. The physician certification pursuant to this subdivision

 

shall include a statement of the evidence relied upon by the

 

physician in certifying his or her recommendation. Nothing in this

 

subdivision shall be construed to require the system to pay for the

 

services of a nonparticipating provider provided pursuant to this

 

subdivision that are not otherwise covered pursuant to the system

 

benefits package.


 

     (d) The enrollee has been denied coverage by the system for a

 

drug, device, procedure, or other therapy recommended or requested

 

pursuant to subdivision (c).

 

     (e) The specific drug, device, procedure, or other therapy

 

recommended pursuant to subdivision (c) would be a covered service,

 

except for the system's determination that the therapy is

 

experimental or investigational.

 

     (4) All enrollee grievances involving a disputed health care

 

service are eligible for review under the independent medical

 

review system if the requirements of this act are met. If the

 

consumer advocate finds that a grievance involving a disputed

 

health care service does not meet the requirements of this act for

 

review under the independent medical review system, the request for

 

review shall be treated as a request for the consumer advocate to

 

review the grievance pursuant to section 121.

 

     (5) In any case in which an enrollee or provider asserts that

 

a decision to deny, modify, or delay health care services was

 

based, in whole or in part, on consideration of medical

 

appropriateness, the consumer advocate shall have the final

 

authority to determine whether the grievance is more properly

 

resolved pursuant to an independent medical review as provided

 

under this act.

 

     (6) The consumer advocate shall be the final arbiter when

 

there is a question as to whether a grievance is a disputed health

 

care service or a coverage decision. The consumer advocate shall

 

establish a process to complete an initial screening of a

 

grievance. If there appears to be any medical appropriateness


 

issue, the grievance shall be resolved pursuant to an independent

 

medical review as provided under this act.

 

     (7) For purposes of this act, an enrollee may designate an

 

agent to act on his or her behalf. The provider may join with or

 

otherwise assist the enrollee in seeking an independent medical

 

review and may advocate on behalf of the enrollee.

 

     (8) The independent medical review process authorized by this

 

act is in addition to any other procedures or remedies that may be

 

available.

 

     (9) The office of the consumer advocate shall prominently

 

display in every relevant informational brochure, on copies of

 

health care system procedures for resolving grievances, on letters

 

of denial issued by either the health care system or its

 

contracting providers, on the grievance forms, and on all written

 

responses to grievances, information concerning the right of an

 

enrollee to request an independent medical review in cases where

 

the enrollee believes that health care services have been

 

improperly denied, modified, or delayed by the health care system

 

or by 1 of its contracting providers.

 

     (10) An enrollee may apply to the consumer advocate for an

 

independent medical review when all of the following conditions are

 

met:

 

     (a) One of the following applies:

 

     (i) Except as otherwise provided in subparagraph (iv), the

 

enrollee's health care provider has recommended a health care

 

service as medically appropriate.

 

     (ii) The enrollee has received urgent care or emergency


 

services that a provider determined were medically appropriate.

 

     (iii) The enrollee seeks coverage for experimental or

 

investigational therapies.

 

     (iv) The enrollee, in the absence of a provider recommendation

 

under subparagraph (i) or the receipt of urgent care or emergency

 

services from a provider under subparagraph (ii), has been seen by a

 

contracting provider for the diagnosis or treatment of the medical

 

condition for which the enrollee seeks independent review. The

 

health insurance system shall expedite access to a contracting

 

provider upon request of an enrollee. The contracting provider need

 

not recommend the disputed health care service as a condition for

 

the enrollee to be eligible for an independent review. For purposes

 

of this act, the enrollee's provider may be a nonparticipating

 

provider. However, the health insurance system shall have no

 

liability for payment of services provided by a nonparticipating

 

provider, except as otherwise provided in this act.

 

     (b) The disputed health care service has been denied,

 

modified, or delayed by the health insurance system, or by 1 of its

 

contracting providers, based in whole or in part on a decision that

 

the health care service is not medically appropriate.

 

     (c) The enrollee has filed a grievance with the consumer

 

advocate and the disputed decision is upheld or the grievance

 

remains unresolved after 30 days. The enrollee is not required to

 

participate in the health insurance system's grievance resolution

 

system for more than 30 days. For a grievance that requires

 

expedited review, the enrollee is not required to participate in

 

the health insurance system's grievance resolution system for more


 

than 3 days.

 

     (11) An enrollee may apply to the consumer advocate for an

 

independent medical review of a decision to deny, modify, or delay

 

health care services, based in whole or in part on a finding that

 

the disputed health care services are not medically appropriate,

 

within 6 months of any of the qualifying periods or events under

 

this section. The consumer advocate may extend the application

 

deadline beyond 6 months if the circumstances of a case warrant the

 

extension.

 

     (12) The enrollee shall pay no application or processing fees

 

of any kind.

 

     (13) Upon notice from the consumer advocate that the enrollee

 

has applied for an independent medical review, the health insurance

 

system or its contracting providers shall provide to the

 

independent medical review organization designated by the consumer

 

advocate a copy of all of the following documents within 3 business

 

days of the health insurance system's receipt of the consumer

 

advocate's notice of a request by an enrollee for an independent

 

review:

 

     (a) A copy of all of the enrollee's medical records in the

 

possession of the health insurance system or its contracting

 

providers relevant to each of the following:

 

     (i) The enrollee's medical condition.

 

     (ii) The health care services being provided by the health

 

insurance system and its contracting providers for the condition.

 

     (iii) The disputed health care services requested by the

 

enrollee for the condition.


 

     (b) Any newly developed or discovered relevant medical records

 

in the possession of the health insurance system or its contracting

 

providers after the initial documents are provided. The system

 

shall concurrently provide a copy of medical records required by

 

this subdivision to the enrollee or the enrollee's provider, if

 

authorized by the enrollee, unless the offer of medical records is

 

declined or otherwise prohibited by law. The confidentiality of all

 

medical record information shall be maintained pursuant to

 

applicable state and federal laws.

 

     (c) A copy of all information provided to the enrollee by the

 

system and any of its contracting providers concerning health

 

insurance system and provider decisions regarding the enrollee's

 

condition and care, and a copy of any materials the enrollee or the

 

enrollee's provider submitted to the health insurance system and to

 

the system's contracting providers in support of the enrollee's

 

request for disputed health care services. This documentation shall

 

include the written response to the enrollee's grievance. The

 

confidentiality of any medical information shall be maintained

 

pursuant to applicable state and federal laws.

 

     (d) A copy of any other relevant documents or information used

 

by the health insurance system or its contracting providers in

 

determining whether disputed health care services should have been

 

provided, and any statements by the system and its contracting

 

providers explaining the reasons for the decision to deny, modify,

 

or delay disputed health care services on the basis of medical

 

necessity. The system shall concurrently provide a copy of

 

documents required by this subdivision, except for any information


 

found by the consumer advocate to be legally privileged

 

information, to the enrollee and the enrollee's provider. The

 

consumer advocate and the independent review organization shall

 

maintain the confidentiality of any information found by the

 

consumer advocate to be the proprietary information of the health

 

insurance system.

 

     Sec. 125. (1) Upon receiving the decision adopted by the

 

consumer advocate pursuant to section 123 that a disputed health

 

care service is medically appropriate, the health insurance system

 

shall promptly implement the decision. In the case of reimbursement

 

for services already rendered, the health insurance system shall

 

reimburse the provider or enrollee, whichever applies, within 5

 

working days. In the case of services not yet rendered, the health

 

insurance system shall authorize the services within 5 working days

 

of receipt of the written decision from the consumer advocate, or

 

sooner if appropriate for the nature of the enrollee's medical

 

condition, and shall inform the enrollee and provider of the

 

authorization.

 

     (2) The health insurance system shall not engage in any

 

conduct that has the effect of prolonging the independent review

 

process.

 

     (3) The consumer advocate shall require the health insurance

 

system to promptly reimburse the enrollee for any reasonable costs

 

associated with those services when the consumer advocate finds

 

that the disputed health care services were a covered benefit

 

pursuant to this act and either the enrollee's decision to secure

 

the services outside of the health insurance system provider


 

network was reasonable under the emergency or urgent medical

 

circumstances, or the health insurance system does not require or

 

provide prior authorization before the health care services are

 

provided to the enrollee.

 

     (4) In addition to requiring system compliance regarding

 

subsections (1), (2), and (3), the consumer advocate shall review

 

individual cases submitted for independent medical review to

 

determine whether any enforcement actions, including remedies and

 

penalties, may be appropriate. In particular, where substantial

 

harm to a patient has already occurred because of the decision of

 

the health care system, or 1 of its contracting providers, to

 

delay, deny, or modify covered health care services that an

 

independent medical review determines to be medically appropriate,

 

the consumer advocate shall impose remedies or penalties.

 

     Sec. 131. The commissioner may promulgate rules pursuant to

 

the administrative procedures act of 1969, 1969 PA 306, MCL 24.201

 

to 24.328, as necessary to implement this act.

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