Bill Text: IL SB2721 | 2011-2012 | 97th General Assembly | Amended
Bill Title: Amends the Illinois Savings and Loan Act of 1985. Makes a technical change in a Section concerning the short title.
Sponsorship: Partisan Bill (Democrat 1)
Status: (Failed) 2013-01-08 - Session Sine Die [SB2721 Detail]
Download: Illinois-2011-SB2721-Amended.html
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| 1 | AMENDMENT TO SENATE BILL 2721
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| 2 | AMENDMENT NO. ______. Amend Senate Bill 2721 by replacing | ||||||
| 3 | everything after the enacting clause with the following:
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| 4 | "Section 1. Short title. This Act may be cited as the | ||||||
| 5 | Exclusive Provider Benefit Plan Act.
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| 6 | Section 5. For the purposes of this Act: | ||||||
| 7 | "Clinical peer" means a health care professional who is in | ||||||
| 8 | the same profession and the same or similar specialty as the | ||||||
| 9 | health care provider who typically manages the medical | ||||||
| 10 | condition, procedures, or treatment under review. | ||||||
| 11 | "Department" means the Department of Insurance. | ||||||
| 12 | "Director" means the Director of Insurance. | ||||||
| 13 | "Emergency services" means, with respect to an enrollee of | ||||||
| 14 | a health care plan, transportation services, including, but not | ||||||
| 15 | limited to, ambulance services, and covered inpatient and | ||||||
| 16 | outpatient hospital services furnished by a provider qualified | ||||||
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| 1 | to furnish those services that are needed to evaluate or | ||||||
| 2 | stabilize an emergency medical condition. "Emergency services" | ||||||
| 3 | does not include post-stabilization medical services. | ||||||
| 4 | "Enrollee" means any person and his or her dependents | ||||||
| 5 | enrolled in or covered by an exclusive provider benefit plan. | ||||||
| 6 | "Exclusive provider" means a provider or health care | ||||||
| 7 | provider, or an organization of providers or health care | ||||||
| 8 | providers, who contracts with an insurer to provide medical | ||||||
| 9 | care or health care to insureds covered by a health insurance | ||||||
| 10 | policy. | ||||||
| 11 | "Exclusive provider benefit plan" means a benefit plan in | ||||||
| 12 | which an insurer contracts with a provider to provide some | ||||||
| 13 | services to an insured, not including emergency care services | ||||||
| 14 | required under Section 65 of the Managed Care Reform and | ||||||
| 15 | Patients Right Act, provided by a health care provider who is a | ||||||
| 16 | non-exclusive provider. | ||||||
| 17 | "Health care provider" means a provider, institutional | ||||||
| 18 | provider, or other person or organization that furnishes health | ||||||
| 19 | care services and that is licensed or otherwise authorized to | ||||||
| 20 | practice in this State. | ||||||
| 21 | "Health care services" means any services included in the | ||||||
| 22 | furnishing of medical care to any individual, or the | ||||||
| 23 | hospitalization incident to the furnishing of such care, as | ||||||
| 24 | well as the furnishing to any person of any and all other | ||||||
| 25 | services for the purpose of preventing, alleviating, curing, or | ||||||
| 26 | healing human illness or injury. | ||||||
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| 1 | "Health insurance policy" means a group or individual | ||||||
| 2 | insurance policy, certificate, or contract providing benefits | ||||||
| 3 | for medical or surgical expenses incurred as a result of an | ||||||
| 4 | accident or sickness. | ||||||
| 5 | "Hospital" means an institution licensed under the | ||||||
| 6 | Hospital Licensing Act, an institution that meets all | ||||||
| 7 | comparable conditions and requirements in effect in the state | ||||||
| 8 | in which it is located, or the University of Illinois Hospital | ||||||
| 9 | as defined in the University of Illinois Hospital Act. | ||||||
| 10 | "Institutional provider" means a hospital, nursing home, | ||||||
| 11 | or other medical or health-related service facility that | ||||||
| 12 | provides care for the sick or injured or other care that may be | ||||||
| 13 | covered in a health insurance policy. | ||||||
| 14 | "Insurer" means an insurance company or a health service | ||||||
| 15 | corporation authorized in this State to issue policies or | ||||||
| 16 | subscriber contracts that reimburse for expense of health care | ||||||
| 17 | services. | ||||||
| 18 | "Post-stabilization medical services" means health care | ||||||
| 19 | services provided to an enrollee that are furnished in a | ||||||
| 20 | licensed hospital by a provider that is qualified to furnish | ||||||
| 21 | such services, and determined to be medically necessary and | ||||||
| 22 | directly related to the emergency medical condition following | ||||||
| 23 | stabilization. | ||||||
| 24 | "Preauthorization" means a determination by an insurer | ||||||
| 25 | that medical care or health care services proposed to be | ||||||
| 26 | provided to a patient are medically necessary and appropriate. | ||||||
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| 1 | "Provider" means an individual or entity duly licensed or | ||||||
| 2 | legally authorized to provide health care services. | ||||||
| 3 | "Service area" means a geographic area or areas specified | ||||||
| 4 | in an exclusive provider benefit contract in which a network of | ||||||
| 5 | exclusive providers is offered and available. | ||||||
| 6 | "Stabilization" means, with respect to an emergency | ||||||
| 7 | medical condition, to provide such medical treatment of the | ||||||
| 8 | condition as may be necessary to ensure, within reasonable | ||||||
| 9 | medical probability, that no material deterioration of the | ||||||
| 10 | condition is likely to result.
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| 11 | Section 10. Exclusive provider benefit plans permitted. An | ||||||
| 12 | exclusive provider benefit plan that meets the requirements of | ||||||
| 13 | this Act shall be permitted. To the extent of any conflict | ||||||
| 14 | between this Section and any other statutory provision, this | ||||||
| 15 | Section prevails over the conflicting provision. The Director | ||||||
| 16 | of Insurance may adopt rules necessary to implement the | ||||||
| 17 | Department's responsibilities under this Act.
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| 18 | Section 15. Applicability of this Act. | ||||||
| 19 | (a) Except as otherwise specifically provided by this | ||||||
| 20 | Section, this Section applies to each individual or group | ||||||
| 21 | exclusive provider benefit plan in which an insurer provides, | ||||||
| 22 | through the insurer's health insurance policy, for the payment | ||||||
| 23 | of coverage only for the use of an exclusive provider network, | ||||||
| 24 | other than the use of a non-exclusive provider for emergency | ||||||
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| 1 | care services.
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| 2 | (b) Unless otherwise specified, an exclusive provider | ||||||
| 3 | benefit plan is subject to this Section. | ||||||
| 4 | (c) This Act does not apply to: | ||||||
| 5 | (1) the Children's Health Insurance Program under the | ||||||
| 6 | Children's Health Insurance Program Act; | ||||||
| 7 | (2) a Medicaid managed care program under Article V of | ||||||
| 8 | the Illinois Public Aid Code; or | ||||||
| 9 | (3) an HMO under Article I of the Health Maintenance | ||||||
| 10 | Organization Act. | ||||||
| 11 | (d) An insurer duly licensed under the laws of this State | ||||||
| 12 | may offer exclusive provider benefit plans to individuals and | ||||||
| 13 | group health plans in conformity with the terms set forth in | ||||||
| 14 | this Section. An insurer shall not be required to be licensed | ||||||
| 15 | as an HMO under the Health Maintenance Organization Act in | ||||||
| 16 | order to offer exclusive provider benefit plans under this | ||||||
| 17 | Section.
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| 18 | Section 20. Applicability of Health Carrier External | ||||||
| 19 | Review Act. The Health Carrier External Review Act shall apply | ||||||
| 20 | to an exclusive provider benefit plan, except to the extent | ||||||
| 21 | that the Director determines the provision to be inconsistent | ||||||
| 22 | with the function and purpose of an exclusive provider benefit | ||||||
| 23 | plan.
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| 24 | Section 25. Construction of Act.
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| 1 | (a) This Act may not be construed to limit the level of | ||||||
| 2 | reimbursement or the level of coverage, including deductibles, | ||||||
| 3 | copayments, coinsurance, or other cost-sharing provisions, | ||||||
| 4 | that are applicable to exclusive providers. | ||||||
| 5 | (b) Except as specifically provided for in this Act, this | ||||||
| 6 | Act may not be construed to require an exclusive provider | ||||||
| 7 | benefit plan to compensate a non-exclusive provider for | ||||||
| 8 | services provided to an insured.
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| 9 | Section 30. Provision of information. | ||||||
| 10 | (a) An exclusive provider benefit plan shall provide | ||||||
| 11 | annually to enrollees and prospective enrollees, upon request, | ||||||
| 12 | a complete list of exclusive providers in the exclusive | ||||||
| 13 | provider benefit plan service area and a description of the | ||||||
| 14 | following terms of coverage: | ||||||
| 15 | (1) the service area; | ||||||
| 16 | (2) the covered benefits and services with all | ||||||
| 17 | exclusions, exceptions, and limitations; | ||||||
| 18 | (3) the pre-certification and other utilization | ||||||
| 19 | review, if applicable, procedures and requirements; | ||||||
| 20 | (4) a description of any limitation on access to | ||||||
| 21 | specialists, and the plan's standing referral policy; | ||||||
| 22 | (5) the emergency coverage and benefits, including any | ||||||
| 23 | restrictions on emergency care services; | ||||||
| 24 | (6) the out-of-area coverage and benefits, if any; | ||||||
| 25 | (7) the enrollee's financial responsibility for | ||||||
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| 1 | copayments, deductibles, premiums, and any other | ||||||
| 2 | out-of-pocket expenses; | ||||||
| 3 | (8) the provisions for continuity of treatment in the | ||||||
| 4 | event an exclusive provider's participation terminates | ||||||
| 5 | during the course of an enrollee's treatment by that | ||||||
| 6 | exclusive provider; | ||||||
| 7 | (9) the appeals process, forms, and time frames for | ||||||
| 8 | health care services appeals, complaints, and external | ||||||
| 9 | independent reviews, administrative complaints, and | ||||||
| 10 | utilization review complaints, if applicable, including a | ||||||
| 11 | phone number to call to receive more information from the | ||||||
| 12 | exclusive provider benefits plan concerning the appeals | ||||||
| 13 | process; and | ||||||
| 14 | (10) a statement of all basic health care services and | ||||||
| 15 | all specific benefits and services mandated to be provided | ||||||
| 16 | to enrollees by any State law or administrative rule. | ||||||
| 17 | In the event of an inconsistency between any separate | ||||||
| 18 | written disclosure statement and the enrollee contract or | ||||||
| 19 | certificate, the terms of the enrollee contract or certificate | ||||||
| 20 | shall control. | ||||||
| 21 | (b) Upon written request, an exclusive provider benefit | ||||||
| 22 | plan shall provide to enrollees a description of the financial | ||||||
| 23 | relationships between the exclusive provider benefit plan and | ||||||
| 24 | any health care provider and, if requested, the percentage of | ||||||
| 25 | copayments, deductibles, and total premiums spent on | ||||||
| 26 | healthcare related expenses and the percentage of copayments, | ||||||
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| 1 | deductibles, and total premiums spent on other expenses, | ||||||
| 2 | including administrative expenses, except that no exclusive | ||||||
| 3 | provider benefit plan shall be required to disclose specific | ||||||
| 4 | provider reimbursement. | ||||||
| 5 | (c) An exclusive provider shall provide all of the | ||||||
| 6 | following, where applicable, to enrollees upon request: | ||||||
| 7 | (1) Information related to the exclusive provider's | ||||||
| 8 | educational background, experience, training, specialty, | ||||||
| 9 | and board certification, if applicable. | ||||||
| 10 | (2) The names of licensed facilities on the provider | ||||||
| 11 | panel where the exclusive provider presently has | ||||||
| 12 | privileges for the treatment, illness, or procedure that is | ||||||
| 13 | the subject of the request. | ||||||
| 14 | (3) Information regarding the exclusive provider's | ||||||
| 15 | participation in continuing education programs and | ||||||
| 16 | compliance with any licensure, certification, or | ||||||
| 17 | registration requirements, if applicable. | ||||||
| 18 | (d) An exclusive provider benefit plan shall provide the | ||||||
| 19 | information required to be disclosed under this Act upon | ||||||
| 20 | enrollment and annually thereafter in a legible and | ||||||
| 21 | understandable format. The Department of Insurance shall adopt | ||||||
| 22 | rules to establish the format based, to the extent practical, | ||||||
| 23 | on the standards developed for supplemental insurance coverage | ||||||
| 24 | under Title XVIII of the federal Social Security Act as a | ||||||
| 25 | guide, so that a person can compare the attributes of the | ||||||
| 26 | various health care plans. | ||||||
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| 1 | (e) An identification card or similar document issued by an | ||||||
| 2 | insurer to an insured in an exclusive provider benefit plan | ||||||
| 3 | must display: | ||||||
| 4 | (1) a toll-free number that a physician or health care | ||||||
| 5 | provider may use to obtain the date on which the insured | ||||||
| 6 | became insured under the plan; and | ||||||
| 7 | (2) the acronym "EPO" or the phrase "Exclusive Provider | ||||||
| 8 | Organization" on the card in a location of the insurer's | ||||||
| 9 | choice. | ||||||
| 10 | (f) The written disclosure requirements of this Section may | ||||||
| 11 | be met by disclosure to one enrollee in a household.
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| 12 | Section 35. Availability of exclusive providers.
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| 13 | (a) An insurer offering an exclusive provider benefit plan | ||||||
| 14 | shall ensure that the exclusive provider benefits are | ||||||
| 15 | reasonably available to all insureds within a designated | ||||||
| 16 | service area. | ||||||
| 17 | (b) If services are not available through an exclusive | ||||||
| 18 | provider within a designated service area under an exclusive | ||||||
| 19 | provider benefit plan, an insurer shall reimburse a physician | ||||||
| 20 | or health care provider who is a non-exclusive provider at the | ||||||
| 21 | same percentage level of benefit as an exclusive provider would | ||||||
| 22 | have been reimbursed had the insured been treated by an | ||||||
| 23 | exclusive provider.
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| 24 | Section 40. Notice of nonrenewal or termination. An | ||||||
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| 1 | exclusive provider benefit plan must give at least 60 days | ||||||
| 2 | notice of nonrenewal or termination of an exclusive provider to | ||||||
| 3 | the exclusive provider and to the enrollees served by the | ||||||
| 4 | exclusive provider. The notice shall include a name and address | ||||||
| 5 | to which an enrollee or exclusive provider may direct comments | ||||||
| 6 | and concerns regarding the nonrenewal or termination. | ||||||
| 7 | Immediate written notice may be provided without 60 days notice | ||||||
| 8 | when a health care provider's license has been disciplined by a | ||||||
| 9 | state licensing board.
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| 10 | Section 45. Transition of service. | ||||||
| 11 | (a) An exclusive provider benefit plan shall provide for | ||||||
| 12 | continuity of care for its enrollees as follows: | ||||||
| 13 | (1) If an enrollee's physician leaves the exclusive | ||||||
| 14 | provider benefit plan's network of health care providers | ||||||
| 15 | for reasons other than termination of a contract in | ||||||
| 16 | situations involving imminent harm to a patient or a final | ||||||
| 17 | disciplinary action by a state licensing board and the | ||||||
| 18 | physician remains within the exclusive provider benefit | ||||||
| 19 | plan's service area, the exclusive provider benefit plan | ||||||
| 20 | shall permit the enrollee to continue an ongoing course of | ||||||
| 21 | treatment with that physician during a transitional | ||||||
| 22 | period: | ||||||
| 23 | (A) of 90 days after the date of the notice of the | ||||||
| 24 | physician's termination from the health care plan to | ||||||
| 25 | the enrollee of the physician's disaffiliation from | ||||||
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| 1 | the health care plan if the enrollee has an ongoing | ||||||
| 2 | course of treatment; or | ||||||
| 3 | (B) that includes the provision of post-partum | ||||||
| 4 | care directly related to the delivery, if the enrollee | ||||||
| 5 | has entered the third trimester of pregnancy at the | ||||||
| 6 | time of the physician's disaffiliation. | ||||||
| 7 | (2) Notwithstanding the provisions in paragraph (1) of | ||||||
| 8 | this subsection (a), such care shall be authorized by the | ||||||
| 9 | exclusive provider benefit plan during the transitional | ||||||
| 10 | period only if the physician agrees: | ||||||
| 11 | (A) to continue to accept reimbursement from the | ||||||
| 12 | exclusive provider benefit plan at the rates | ||||||
| 13 | applicable prior to the start of the transitional | ||||||
| 14 | period; | ||||||
| 15 | (B) to adhere to the exclusive provider benefit | ||||||
| 16 | plan's quality assurance requirements and to provide | ||||||
| 17 | to the exclusive provider benefit plan necessary | ||||||
| 18 | medical information related to such care; and | ||||||
| 19 | (C) to otherwise adhere to the exclusive provider | ||||||
| 20 | benefit plan's policies and procedures, including, but | ||||||
| 21 | not limited to, procedures regarding referrals and | ||||||
| 22 | obtaining preauthorizations for treatment. | ||||||
| 23 | (b) An exclusive provider benefit plan shall provide for | ||||||
| 24 | continuity of care for new enrollees as follows: | ||||||
| 25 | (1) If a new enrollee whose physician is not a member | ||||||
| 26 | of the exclusive provider benefit plan's provider network, | ||||||
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| 1 | but is within the exclusive provider benefit plan's service | ||||||
| 2 | area, enrolls in the exclusive provider benefit plan, the | ||||||
| 3 | exclusive provider benefit plan shall permit the enrollee | ||||||
| 4 | to continue an ongoing course of treatment with the | ||||||
| 5 | enrollee's current physician during a transitional period: | ||||||
| 6 | (A) of 90 days after the effective date of | ||||||
| 7 | enrollment if the enrollee has an ongoing course of | ||||||
| 8 | treatment; or | ||||||
| 9 | (B) that includes the provision of post-partum | ||||||
| 10 | care directly related to the delivery, if the enrollee | ||||||
| 11 | has entered the third trimester of pregnancy at the | ||||||
| 12 | effective date of enrollment. | ||||||
| 13 | (2) If an enrollee elects to continue to receive care | ||||||
| 14 | from such physician pursuant to paragraph (1) of this | ||||||
| 15 | subsection (a), such care shall be authorized by the | ||||||
| 16 | exclusive provider benefit plan for the transitional | ||||||
| 17 | period only if the physician agrees: | ||||||
| 18 | (A) to accept reimbursement from the exclusive | ||||||
| 19 | provider benefit plan at rates established by the | ||||||
| 20 | exclusive provider benefit plan; such rates shall be | ||||||
| 21 | the level of reimbursement applicable to similar | ||||||
| 22 | physicians within the exclusive provider benefit plan | ||||||
| 23 | for such services; | ||||||
| 24 | (B) to adhere to the exclusive provider benefit | ||||||
| 25 | plan's quality assurance requirements and to provide | ||||||
| 26 | to the exclusive provider benefit plan necessary | ||||||
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| 1 | medical information related to such care; and | ||||||
| 2 | (C) to otherwise adhere to the exclusive provider | ||||||
| 3 | benefit plan's policies and procedures, including, but | ||||||
| 4 | not limited to, procedures regarding referrals and | ||||||
| 5 | obtaining preauthorization for treatment. | ||||||
| 6 | (c) In no event shall this Section be construed to require | ||||||
| 7 | an exclusive provider benefit plan to provide coverage for | ||||||
| 8 | benefits not otherwise covered or to diminish or impair | ||||||
| 9 | preexisting condition limitations contained in the enrollee's | ||||||
| 10 | contract.
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| 11 | Section 50. Prohibitions.
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| 12 | (a) No exclusive provider benefit plan or its | ||||||
| 13 | subcontractors may prohibit or discourage health care | ||||||
| 14 | providers by contract or policy from discussing any health care | ||||||
| 15 | services and health care providers, utilization review, if | ||||||
| 16 | applicable, and quality assurance policies, terms, and | ||||||
| 17 | conditions of plans, and plan policy with enrollees, | ||||||
| 18 | prospective enrollees, providers, or the public. | ||||||
| 19 | (b) No exclusive provider benefit plan by contract, written | ||||||
| 20 | policy, or procedure may permit or allow an individual or | ||||||
| 21 | entity to dispense a different drug in place of the drug or | ||||||
| 22 | brand of drug ordered or prescribed without the express | ||||||
| 23 | permission of the person ordering or prescribing the drug, | ||||||
| 24 | except as provided under Section 3.14 of the Illinois Food, | ||||||
| 25 | Drug and Cosmetic Act.
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| 1 | Section 55. Exclusive provider benefit plans; access to | ||||||
| 2 | specialists.
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| 3 | (a) When the type of specialist physician or other health | ||||||
| 4 | care provider needed to provide care for a specific condition | ||||||
| 5 | is not represented in the exclusive provider benefit plan's | ||||||
| 6 | network, the exclusive provider benefit plan shall allow for | ||||||
| 7 | the enrollee to have access to a non-exclusive provider within | ||||||
| 8 | a reasonable distance and travel time at no additional cost | ||||||
| 9 | beyond what the enrollee would otherwise pay for services | ||||||
| 10 | received within the network if it is determined by a licensed | ||||||
| 11 | clinical peer that the service or treatment of the specific | ||||||
| 12 | condition is medically necessary and such services or | ||||||
| 13 | treatments are not available through the exclusive provider | ||||||
| 14 | benefit plan network. Coverage for all services performed in | ||||||
| 15 | accordance with this Section shall be at the same benefit level | ||||||
| 16 | as if the service or treatment had been rendered by an | ||||||
| 17 | exclusive provider. | ||||||
| 18 | (b) If an exclusive provider benefit plan denies an | ||||||
| 19 | enrollee's request for a specialist physician or other health | ||||||
| 20 | care provider that is not represented in the exclusive provider | ||||||
| 21 | benefit plan's network, an enrollee may appeal the decision | ||||||
| 22 | through the exclusive provider benefit plan's external | ||||||
| 23 | independent review process as provided by the Health Carrier | ||||||
| 24 | External Review Act.
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| 1 | Section 60. Health care services appeals, complaints, and | ||||||
| 2 | external independent reviews.
| ||||||
| 3 | (a) An exclusive provider benefit plan shall establish and | ||||||
| 4 | maintain an appeals procedure as outlined in this Act. | ||||||
| 5 | Compliance with this Act's appeals procedures shall satisfy an | ||||||
| 6 | exclusive provider benefit plan's obligation to provide appeal | ||||||
| 7 | procedures under any other State law or rules. | ||||||
| 8 | (b) When an appeal concerns a decision or action by an | ||||||
| 9 | exclusive provider benefit plan, its employees, or its | ||||||
| 10 | subcontractors that relates to (i) health care services, | ||||||
| 11 | including, but not limited to, procedures or treatments, for an | ||||||
| 12 | enrollee with an ongoing course of treatment ordered by a | ||||||
| 13 | health care provider, the denial of which could significantly | ||||||
| 14 | increase the risk to an enrollee's health or (ii) a treatment | ||||||
| 15 | referral, service, procedure, or other health care service, the | ||||||
| 16 | denial of which could significantly increase the risk to an | ||||||
| 17 | enrollee's health, the exclusive provider benefit plan must | ||||||
| 18 | allow for the filing of an appeal either orally or in writing. | ||||||
| 19 | Upon submission of the appeal, an exclusive provider benefit | ||||||
| 20 | plan must notify the party filing the appeal as soon as | ||||||
| 21 | possible, but in no event more than 24 hours after the | ||||||
| 22 | submission of the appeal, of all information that the exclusive | ||||||
| 23 | provider benefit plan requires to evaluate the appeal. The | ||||||
| 24 | exclusive provider benefit plan shall render a decision on the | ||||||
| 25 | appeal within 24 hours after receipt of the required | ||||||
| 26 | information. The exclusive provider benefit plan shall notify | ||||||
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| 1 | the party filing the appeal and the enrollee and any health | ||||||
| 2 | care provider who recommended the health care service involved | ||||||
| 3 | in the appeal of its decision orally, followed up by a written | ||||||
| 4 | notice of the determination. | ||||||
| 5 | (c) For all appeals related to health care services, | ||||||
| 6 | including, but not limited to, procedures or treatments for an | ||||||
| 7 | enrollee, not covered by subsection (b) of this Section, the | ||||||
| 8 | exclusive provider benefit plan shall establish a procedure for | ||||||
| 9 | the filing of such appeals. Upon submission of an appeal under | ||||||
| 10 | this subsection (c), an exclusive provider benefit plan must | ||||||
| 11 | notify the party filing an appeal, within 3 business days after | ||||||
| 12 | the submission, of all information that the plan requires to | ||||||
| 13 | evaluate the appeal. The exclusive provider benefit plan shall | ||||||
| 14 | render a decision on the appeal within 15 business days after | ||||||
| 15 | receipt of the required information. The health care plan shall | ||||||
| 16 | notify the party filing the appeal, the enrollee, and any | ||||||
| 17 | health care provider who recommended the health care service | ||||||
| 18 | involved in the appeal orally of its decision, followed up by a | ||||||
| 19 | written notice of the determination. | ||||||
| 20 | (d) An appeal under subsections (b) or (c) of this Section | ||||||
| 21 | may be filed by the enrollee, the enrollee's designee or | ||||||
| 22 | guardian, or the enrollee's health care provider. An exclusive | ||||||
| 23 | provider benefit plan shall designate a clinical peer to review | ||||||
| 24 | appeals, because these appeals pertain to medical or clinical | ||||||
| 25 | matters and such an appeal must be reviewed by an appropriate | ||||||
| 26 | health care professional. No one reviewing an appeal may have | ||||||
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| 1 | had any involvement in the initial determination that is the | ||||||
| 2 | subject of the appeal. The written notice of determination | ||||||
| 3 | required under subsections (b) and (c) shall include (i) clear | ||||||
| 4 | and detailed reasons for the determination, (ii) the medical or | ||||||
| 5 | clinical criteria for the determination, which shall be based | ||||||
| 6 | upon sound clinical evidence and reviewed on a periodic basis, | ||||||
| 7 | and (iii) in the case of an adverse determination, the | ||||||
| 8 | procedures for requesting an external independent review as | ||||||
| 9 | provided by the Health Carrier External Review Act. | ||||||
| 10 | (e) If an appeal filed under subsections (b) or (c) is | ||||||
| 11 | denied for a reason, including, but not limited to, the | ||||||
| 12 | service, procedure, or treatment is not viewed as medically | ||||||
| 13 | necessary, denial of specific tests or procedures, denial of | ||||||
| 14 | referral to specialist physicians or denial of hospitalization | ||||||
| 15 | requests or length of stay requests, any involved party may | ||||||
| 16 | request an external independent review as provided by the | ||||||
| 17 | Health Carrier External Review Act. | ||||||
| 18 | (f) Future contractual or employment action by the | ||||||
| 19 | exclusive provider benefit plan regarding the patient's | ||||||
| 20 | physician or other health care provider shall not be based | ||||||
| 21 | solely on the physician's or other health care provider's | ||||||
| 22 | participation in health care services appeals, complaints, or | ||||||
| 23 | external independent reviews under the Health Carrier External | ||||||
| 24 | Review Act. | ||||||
| 25 | (g) Nothing in this Section shall be construed to require | ||||||
| 26 | an exclusive provider benefit plan to pay for a health care | ||||||
| |||||||
| |||||||
| 1 | service not covered under the enrollee's certificate of | ||||||
| 2 | coverage or policy.
| ||||||
| 3 | Section 65. Emergency services prior to stabilization.
| ||||||
| 4 | (a) An exclusive provider benefit plan that provides or | ||||||
| 5 | that is required by law to provide coverage for emergency | ||||||
| 6 | services shall provide coverage such that payment under this | ||||||
| 7 | coverage is not dependent upon whether the services are | ||||||
| 8 | performed by a plan or non-plan health care provider and | ||||||
| 9 | without regard to prior authorization. This coverage shall be | ||||||
| 10 | at the same benefit level as if the services or treatment had | ||||||
| 11 | been rendered by the health care plan physician licensed to | ||||||
| 12 | practice medicine in all its branches or health care provider. | ||||||
| 13 | (b) Prior authorization or approval by the plan shall not | ||||||
| 14 | be required for emergency services. | ||||||
| 15 | (c) Coverage and payment shall only be retrospectively | ||||||
| 16 | denied under the following circumstances: | ||||||
| 17 | (1) upon reasonable determination that the emergency | ||||||
| 18 | services claimed were never performed; | ||||||
| 19 | (2) upon timely determination that the emergency | ||||||
| 20 | evaluation and treatment were rendered to an enrollee who | ||||||
| 21 | sought emergency services and whose circumstance did not | ||||||
| 22 | meet the definition of emergency medical condition; | ||||||
| 23 | (3) upon determination that the patient receiving such | ||||||
| 24 | services was not an enrollee of the health care plan; or | ||||||
| 25 | (4) upon material misrepresentation by the enrollee or | ||||||
| |||||||
| |||||||
| 1 | health care provider. | ||||||
| 2 | For the purposes of this subsection (c), "material" means a | ||||||
| 3 | fact or situation that is not merely technical in nature and | ||||||
| 4 | results or could result in a substantial change in the | ||||||
| 5 | situation. | ||||||
| 6 | (d) When an enrollee presents to a hospital seeking | ||||||
| 7 | emergency services, the determination as to whether the need | ||||||
| 8 | for those services exists shall be made for purposes of | ||||||
| 9 | treatment by a physician licensed to practice medicine in all | ||||||
| 10 | its branches or, to the extent permitted by applicable law, by | ||||||
| 11 | other appropriately licensed personnel under the supervision | ||||||
| 12 | of or in collaboration with a physician licensed to practice | ||||||
| 13 | medicine in all its branches. The physician or other | ||||||
| 14 | appropriate personnel shall indicate in the patient's chart the | ||||||
| 15 | results of the emergency medical screening examination. | ||||||
| 16 | (e) The appropriate use of the 9-1-1 emergency telephone | ||||||
| 17 | system or its local equivalent shall not be discouraged or | ||||||
| 18 | penalized by the exclusive provider benefit plan when an | ||||||
| 19 | emergency medical condition exists. This provision shall not | ||||||
| 20 | imply that the use of the 9-1-1 emergency telephone system or | ||||||
| 21 | its local equivalent is a factor in determining the existence | ||||||
| 22 | of an emergency medical condition. | ||||||
| 23 | (f) The medical director's or his or her designee's | ||||||
| 24 | determination of whether the enrollee meets the standard of an | ||||||
| 25 | emergency medical condition shall be based solely upon the | ||||||
| 26 | presenting symptoms documented in the medical record at the | ||||||
| |||||||
| |||||||
| 1 | time care was sought. Only a clinical peer may make an adverse | ||||||
| 2 | determination. | ||||||
| 3 | (g) Nothing in this Section shall prohibit the imposition | ||||||
| 4 | of deductibles, copayments, and co-insurance.
| ||||||
| 5 | Section 70. Post-stabilization medical services.
| ||||||
| 6 | (a) If prior authorization for covered post-stabilization | ||||||
| 7 | services is required by the exclusive provider benefit plan, | ||||||
| 8 | the plan shall provide access 24 hours a day, 7 days a week to | ||||||
| 9 | persons designated by the plan to make such determinations, | ||||||
| 10 | provided that any determination made under this Section must be | ||||||
| 11 | made by a health care professional. | ||||||
| 12 | (b) The treating physician licensed to practice medicine in | ||||||
| 13 | all its branches or health care provider shall contact the | ||||||
| 14 | exclusive provider benefit plan or delegated health care | ||||||
| 15 | provider as designated on the enrollee's health insurance card | ||||||
| 16 | to obtain authorization, denial, or arrangements for an | ||||||
| 17 | alternate plan of treatment or transfer of the enrollee. | ||||||
| 18 | (c) The treating physician licensed to practice medicine in | ||||||
| 19 | all its branches or health care provider shall document in the | ||||||
| 20 | enrollee's medical record the enrollee's presenting symptoms; | ||||||
| 21 | emergency medical condition; and time, phone number dialed, and | ||||||
| 22 | result of the communication for request for authorization of | ||||||
| 23 | post-stabilization medical services. The exclusive provider | ||||||
| 24 | benefit plan shall provide reimbursement for covered | ||||||
| 25 | post-stabilization medical services if: | ||||||
| |||||||
| |||||||
| 1 | (1) authorization to render them is received from the | ||||||
| 2 | exclusive provider benefit plan or its delegated health | ||||||
| 3 | care provider; or | ||||||
| 4 | (2) after 2 documented good faith efforts, the treating | ||||||
| 5 | health care provider has attempted to contact the | ||||||
| 6 | enrollee's exclusive provider benefit plan or its | ||||||
| 7 | delegated health care provider, as designated on the | ||||||
| 8 | enrollee's health insurance card, for prior authorization | ||||||
| 9 | of post-stabilization medical services and neither the | ||||||
| 10 | plan nor designated persons were accessible or the | ||||||
| 11 | authorization was not denied within 60 minutes of the | ||||||
| 12 | request. | ||||||
| 13 | For the purposes of this subsection (c), "2 documented good | ||||||
| 14 | faith efforts" means the health care provider has called the | ||||||
| 15 | telephone number on the enrollee's health insurance card or | ||||||
| 16 | other available number either 2 times or one time and an | ||||||
| 17 | additional call to any referral number provided. | ||||||
| 18 | (d) After rendering any post-stabilization medical | ||||||
| 19 | services, the treating physician licensed to practice medicine | ||||||
| 20 | in all its branches or health care provider shall continue to | ||||||
| 21 | make every reasonable effort to contact the exclusive provider | ||||||
| 22 | benefit plan or its delegated health care provider regarding | ||||||
| 23 | authorization, denial, or arrangements for an alternate plan of | ||||||
| 24 | treatment or transfer of the enrollee until the treating health | ||||||
| 25 | care provider receives instructions from the exclusive | ||||||
| 26 | provider benefit plan or delegated health care provider for | ||||||
| |||||||
| |||||||
| 1 | continued care or the care is transferred to another health | ||||||
| 2 | care provider or the patient is discharged. | ||||||
| 3 | (e) Payment for covered post-stabilization services may be | ||||||
| 4 | denied: | ||||||
| 5 | (1) if the treating health care provider does not meet | ||||||
| 6 | the conditions outlined in subsection (c) of this Section; | ||||||
| 7 | (2) upon determination that the post-stabilization | ||||||
| 8 | services claimed were not performed; | ||||||
| 9 | (3) upon timely determination that the | ||||||
| 10 | post-stabilization services rendered were contrary to the | ||||||
| 11 | instructions of the exclusive provider benefit plan or its | ||||||
| 12 | delegated health care provider if contact was made between | ||||||
| 13 | those parties prior to the service being rendered; | ||||||
| 14 | (4) upon determination that the patient receiving such | ||||||
| 15 | services was not an enrollee of the exclusive provider | ||||||
| 16 | benefit plan; or | ||||||
| 17 | (5) upon material misrepresentation by the enrollee or | ||||||
| 18 | health care provider. | ||||||
| 19 | For the purposes of this subsection (e), "material" means a | ||||||
| 20 | fact or situation that is not merely technical in nature and | ||||||
| 21 | results or could result in a substantial change in the | ||||||
| 22 | situation. | ||||||
| 23 | (f) Nothing in this Section prohibits an exclusive provider | ||||||
| 24 | benefit plan from delegating tasks associated with the | ||||||
| 25 | responsibilities enumerated in this Section to the exclusive | ||||||
| 26 | provider benefit plan's contracted health care providers or | ||||||
| |||||||
| |||||||
| 1 | another entity. Only a clinical peer may make an adverse | ||||||
| 2 | determination. However, the ultimate responsibility for | ||||||
| 3 | coverage and payment decisions may not be delegated. | ||||||
| 4 | (g) Coverage and payment for post-stabilization medical | ||||||
| 5 | services for which prior authorization or deemed approval is | ||||||
| 6 | received shall not be retrospectively denied. | ||||||
| 7 | (h) Nothing in this Section shall prohibit the imposition | ||||||
| 8 | of deductibles, copayments, and co-insurance.
| ||||||
| 9 | Section 75. Quality assessment program.
| ||||||
| 10 | (a) An exclusive provider benefit plan shall develop and | ||||||
| 11 | implement a quality assessment and improvement strategy | ||||||
| 12 | designed to identify and evaluate accessibility, continuity, | ||||||
| 13 | and quality of care. The exclusive provider benefit plan shall | ||||||
| 14 | have: | ||||||
| 15 | (1) an ongoing, written, internal quality assessment | ||||||
| 16 | program; | ||||||
| 17 | (2) specific written guidelines for monitoring and | ||||||
| 18 | evaluating the quality and appropriateness of care and | ||||||
| 19 | services provided to enrollees requiring the exclusive | ||||||
| 20 | provider benefit plan to assess: | ||||||
| 21 | (A) the accessibility to health care providers; | ||||||
| 22 | (B) appropriateness of utilization; | ||||||
| 23 | (C) concerns identified by the exclusive provider | ||||||
| 24 | benefit plan's medical or administrative staff and | ||||||
| 25 | enrollees; and | ||||||
| |||||||
| |||||||
| 1 | (D) other aspects of care and service directly | ||||||
| 2 | related to the improvement of quality of care; | ||||||
| 3 | (3) a procedure for remedial action to correct quality | ||||||
| 4 | problems that have been verified in accordance with the | ||||||
| 5 | written plan's methodology and criteria, including written | ||||||
| 6 | procedures for taking appropriate corrective action; and | ||||||
| 7 | (4) follow-up measures implemented to evaluate the | ||||||
| 8 | effectiveness of the action plan. | ||||||
| 9 | (b) The exclusive provider benefit plan shall establish a | ||||||
| 10 | committee that oversees the quality assessment and improvement | ||||||
| 11 | strategy that includes physician and enrollee participation. | ||||||
| 12 | (c) Reports on quality assessment and improvement | ||||||
| 13 | activities shall be made to the governing body of the exclusive | ||||||
| 14 | provider benefit plan not less than quarterly. | ||||||
| 15 | (d) The exclusive provider benefit plan shall make | ||||||
| 16 | available its written description of the quality assessment | ||||||
| 17 | program to the Department of Public Health. | ||||||
| 18 | (e) With the exception of subsection (d), the Department of | ||||||
| 19 | Public Health shall accept evidence of accreditation with | ||||||
| 20 | regard to the health care network quality management and | ||||||
| 21 | performance improvement standards of: | ||||||
| 22 | (1) the National Commission on Quality Assurance | ||||||
| 23 | (NCQA); | ||||||
| 24 | (2) the American Accreditation Healthcare Commission | ||||||
| 25 | (URAC); | ||||||
| 26 | (3) the Joint Commission on Accreditation of | ||||||
| |||||||
| |||||||
| 1 | Healthcare Organizations (JCAHO); or | ||||||
| 2 | (4) any other entity that the Director of Public Health | ||||||
| 3 | deems has substantially similar or more stringent | ||||||
| 4 | standards than provided for in this Section. | ||||||
| 5 | (f) If the Department of Public Health determines that an | ||||||
| 6 | exclusive provider benefit plan is not in compliance with the | ||||||
| 7 | terms of this Section, it shall certify the finding to the | ||||||
| 8 | Department of Insurance. The Department of Insurance may | ||||||
| 9 | subject the exclusive provider benefit plan to penalties, as | ||||||
| 10 | provided in this Act, for such non-compliance.
| ||||||
| 11 | Section 80. Utilization review. If an exclusive provider | ||||||
| 12 | benefit plan conducts a utilization review program in this | ||||||
| 13 | State, then the exclusive provider benefit plan shall do so in | ||||||
| 14 | accordance with Section 85 of the Managed Care Reform and | ||||||
| 15 | Patient Rights Act.
| ||||||
| 16 | Section 85. Examinations and fees. The Director may examine | ||||||
| 17 | an insurer to determine the quality and adequacy of a network | ||||||
| 18 | used by an exclusive provider benefit plan offered by the | ||||||
| 19 | insurer under this Act. An insurer is subject to a qualifying | ||||||
| 20 | examination of the insurer's exclusive provider benefit plans | ||||||
| 21 | and subsequent quality of care examinations by the Director at | ||||||
| 22 | least once every 5 years. Documentation provided to the | ||||||
| 23 | Director during an examination conducted under this Section is | ||||||
| 24 | confidential and is not subject to disclosure as public | ||||||
| |||||||
| |||||||
| 1 | information under the Freedom of Information Act.
| ||||||
| 2 | Section 900. The Freedom of Information Act is amended by | ||||||
| 3 | changing Section 7.5 as follows:
| ||||||
| 4 | (5 ILCS 140/7.5) | ||||||
| 5 | Sec. 7.5. Statutory Exemptions. To the extent provided for | ||||||
| 6 | by the statutes referenced below, the following shall be exempt | ||||||
| 7 | from inspection and copying: | ||||||
| 8 | (a) All information determined to be confidential under | ||||||
| 9 | Section 4002 of the Technology Advancement and Development Act. | ||||||
| 10 | (b) Library circulation and order records identifying | ||||||
| 11 | library users with specific materials under the Library Records | ||||||
| 12 | Confidentiality Act. | ||||||
| 13 | (c) Applications, related documents, and medical records | ||||||
| 14 | received by the Experimental Organ Transplantation Procedures | ||||||
| 15 | Board and any and all documents or other records prepared by | ||||||
| 16 | the Experimental Organ Transplantation Procedures Board or its | ||||||
| 17 | staff relating to applications it has received. | ||||||
| 18 | (d) Information and records held by the Department of | ||||||
| 19 | Public Health and its authorized representatives relating to | ||||||
| 20 | known or suspected cases of sexually transmissible disease or | ||||||
| 21 | any information the disclosure of which is restricted under the | ||||||
| 22 | Illinois Sexually Transmissible Disease Control Act. | ||||||
| 23 | (e) Information the disclosure of which is exempted under | ||||||
| 24 | Section 30 of the Radon Industry Licensing Act. | ||||||
| |||||||
| |||||||
| 1 | (f) Firm performance evaluations under Section 55 of the | ||||||
| 2 | Architectural, Engineering, and Land Surveying Qualifications | ||||||
| 3 | Based Selection Act. | ||||||
| 4 | (g) Information the disclosure of which is restricted and | ||||||
| 5 | exempted under Section 50 of the Illinois Prepaid Tuition Act. | ||||||
| 6 | (h) Information the disclosure of which is exempted under | ||||||
| 7 | the State Officials and Employees Ethics Act, and records of | ||||||
| 8 | any lawfully created State or local inspector general's office | ||||||
| 9 | that would be exempt if created or obtained by an Executive | ||||||
| 10 | Inspector General's office under that Act. | ||||||
| 11 | (i) Information contained in a local emergency energy plan | ||||||
| 12 | submitted to a municipality in accordance with a local | ||||||
| 13 | emergency energy plan ordinance that is adopted under Section | ||||||
| 14 | 11-21.5-5 of the Illinois Municipal Code. | ||||||
| 15 | (j) Information and data concerning the distribution of | ||||||
| 16 | surcharge moneys collected and remitted by wireless carriers | ||||||
| 17 | under the Wireless Emergency Telephone Safety Act. | ||||||
| 18 | (k) Law enforcement officer identification information or | ||||||
| 19 | driver identification information compiled by a law | ||||||
| 20 | enforcement agency or the Department of Transportation under | ||||||
| 21 | Section 11-212 of the Illinois Vehicle Code. | ||||||
| 22 | (l) Records and information provided to a residential | ||||||
| 23 | health care facility resident sexual assault and death review | ||||||
| 24 | team or the Executive Council under the Abuse Prevention Review | ||||||
| 25 | Team Act. | ||||||
| 26 | (m) Information provided to the predatory lending database | ||||||
| |||||||
| |||||||
| 1 | created pursuant to Article 3 of the Residential Real Property | ||||||
| 2 | Disclosure Act, except to the extent authorized under that | ||||||
| 3 | Article. | ||||||
| 4 | (n) Defense budgets and petitions for certification of | ||||||
| 5 | compensation and expenses for court appointed trial counsel as | ||||||
| 6 | provided under Sections 10 and 15 of the Capital Crimes | ||||||
| 7 | Litigation Act. This subsection (n) shall apply until the | ||||||
| 8 | conclusion of the trial of the case, even if the prosecution | ||||||
| 9 | chooses not to pursue the death penalty prior to trial or | ||||||
| 10 | sentencing. | ||||||
| 11 | (o) Information that is prohibited from being disclosed | ||||||
| 12 | under Section 4 of the Illinois Health and Hazardous Substances | ||||||
| 13 | Registry Act. | ||||||
| 14 | (p) Security portions of system safety program plans, | ||||||
| 15 | investigation reports, surveys, schedules, lists, data, or | ||||||
| 16 | information compiled, collected, or prepared by or for the | ||||||
| 17 | Regional Transportation Authority under Section 2.11 of the | ||||||
| 18 | Regional Transportation Authority Act or the St. Clair County | ||||||
| 19 | Transit District under the Bi-State Transit Safety Act. | ||||||
| 20 | (q) Information prohibited from being disclosed by the | ||||||
| 21 | Personnel Records Review Act. | ||||||
| 22 | (r) Information prohibited from being disclosed by the | ||||||
| 23 | Illinois School Student Records Act. | ||||||
| 24 | (s) Information the disclosure of which is restricted under | ||||||
| 25 | Section 5-108 of the Public Utilities Act.
| ||||||
| 26 | (t) All identified or deidentified health information in | ||||||
| |||||||
| |||||||
| 1 | the form of health data or medical records contained in, stored | ||||||
| 2 | in, submitted to, transferred by, or released from the Illinois | ||||||
| 3 | Health Information Exchange, and identified or deidentified | ||||||
| 4 | health information in the form of health data and medical | ||||||
| 5 | records of the Illinois Health Information Exchange in the | ||||||
| 6 | possession of the Illinois Health Information Exchange | ||||||
| 7 | Authority due to its administration of the Illinois Health | ||||||
| 8 | Information Exchange. The terms "identified" and | ||||||
| 9 | "deidentified" shall be given the same meaning as in the Health | ||||||
| 10 | Insurance Accountability and Portability Act of 1996, Public | ||||||
| 11 | Law 104-191, or any subsequent amendments thereto, and any | ||||||
| 12 | regulations promulgated thereunder. | ||||||
| 13 | (u) Records and information provided to an independent team | ||||||
| 14 | of experts under Brian's Law. | ||||||
| 15 | (v) Names and information of people who have applied for or | ||||||
| 16 | received Firearm Owner's Identification Cards under the | ||||||
| 17 | Firearm Owners Identification Card Act. | ||||||
| 18 | (w) (v) Personally identifiable information which is | ||||||
| 19 | exempted from disclosure under subsection (g) of Section 19.1 | ||||||
| 20 | of the Toll Highway Act. | ||||||
| 21 | (x) All identified or deidentified health information in | ||||||
| 22 | the form of health data or medical records in possession of the | ||||||
| 23 | Department of Insurance due to the Department's administration | ||||||
| 24 | of the Exclusive Provider Benefit Plan Act. | ||||||
| 25 | (Source: P.A. 96-542, eff. 1-1-10; 96-1235, eff. 1-1-11; | ||||||
| 26 | 96-1331, eff. 7-27-10; 97-80, eff. 7-5-11; 97-333, eff. | ||||||
| |||||||
| |||||||
| 1 | 8-12-11; 97-342, eff. 8-12-11; revised 9-2-11.)
| ||||||
| 2 | Section 999. Effective date. This Act takes effect upon | ||||||
| 3 | becoming law.".
| ||||||
