Bill Amendment: IL SB3798 | 2025-2026 | 104th General Assembly

NOTE: For additional amemendments please see the Bill Drafting List

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Bill Title: MENTAL HEALTH 9-1-1 CALLS

Status: 2026-06-29 - Sent to the Governor [SB3798 Detail]

Download: Illinois-2025-SB3798-Senate_Amendment_001.html

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Sen. Robert Peters

Filed: 3/6/2026

 

 

 

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AMENDMENT TO SENATE BILL 3798
AMENDMENT NO. ______. Amend Senate Bill 3798 by replacing
everything after the enacting clause with the following:
"Section 5. The Illinois State Police Law of the Civil
Administrative Code of Illinois is amended by changing Section
2605-51 as follows:
(20 ILCS 2605/2605-51)
Sec. 2605-51. Division of the Academy and Training.
(a) The Division of the Academy and Training shall
exercise, but not be limited to, the following functions:
(1) Oversee and operate the Illinois State Police
Training Academy.
(2) Train and prepare new officers for a career in law
enforcement, with innovative, quality training and
educational practices.
(3) Offer continuing training and educational programs

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for Illinois State Police employees.
(4) Oversee the Illinois State Police's recruitment
initiatives.
(5) Oversee and operate the Illinois State Police's
quartermaster.
(6) Duties assigned to the Illinois State Police in
Article 5, Chapter 11 of the Illinois Vehicle Code
concerning testing and training officers on the detection
of impaired driving.
(7) Duties assigned to the Illinois State Police in
Article 108B of the Code of Criminal Procedure of 1963.
(a-5) Successful completion of the Illinois State Police
Academy satisfies the minimum standards pursuant to
subsections (a), (b), and (d) of Section 7 of the Illinois
Police Training Act and exempts Illinois State Police officers
from the Illinois Law Enforcement Training Standards Board's
State Comprehensive Examination and Equivalency Examination.
Satisfactory completion shall be evidenced by a commission or
certificate issued to the officer.
(b) The Division of the Academy and Training shall
exercise the rights, powers, and duties vested in the former
Division of State Troopers by Section 17 of the Illinois State
Police Act.
(c) Specialized training. The Division of the Academy and
Training shall provide the following specialized training:
(1) Crash reconstruction specialist; training. The

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Division of the Academy and Training shall cooperate with
the Division of Forensic Services to provide specialized
training in crash reconstruction for Illinois State Police
officers. Only Illinois State Police officers who
successfully complete the training may be assigned as
crash reconstruction specialists.
(2) Death and homicide investigations; training. The
Division of the Academy and Training shall provide
training in death and homicide investigation for Illinois
State Police officers. Only Illinois State Police officers
who successfully complete the training may be assigned as
lead investigators in death and homicide investigations.
Satisfactory completion of the training shall be evidenced
by a certificate issued to the officer by the Division of
the Academy and Training. The Director shall develop a
process for waiver applications for officers whose prior
training and experience as homicide investigators may
qualify them for a waiver. The Director may issue a
waiver, at his or her discretion, based solely on the
prior training and experience of an officer as a homicide
investigator.
(A) The Division of the Academy and Training shall
require all homicide investigator training to include
instruction on victim-centered, trauma-informed
investigation. This training must be implemented by
July 1, 2023.

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(B) The Division of the Academy and Training shall
cooperate with the Division of Criminal Investigation
to develop a model curriculum on victim-centered,
trauma-informed investigation. This curriculum must be
implemented by July 1, 2023.
(3) Investigation of officer-involved criminal sexual
assault; training. The Division of the Academy and
Training shall cooperate with the Division of Criminal
Investigation to provide a specialized criminal sexual
assault and sexual abuse investigation training program
for Illinois State Police officers. Only Illinois State
Police officers who successfully complete the training may
be assigned as investigators in officer-involved criminal
sexual assault investigations under Section 10 of the Law
Enforcement Criminal Sexual Assault Investigation Act.
(4) Investigation of officer-involved deaths;
training. The Division of the Academy and Training shall
have a written policy regarding the investigation of
officer-involved deaths that involve a law enforcement
officer employed by the Illinois State Police as required
under Section 1-10 of the Police and Community Relations
Improvement Act and shall provide specialized training in
that policy for Illinois State Police officers.
(5) Juvenile specialist; training. The Division of the
Academy and Training shall provide specialized juvenile
training for Illinois State Police officers who meet the

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definition of "juvenile police officer" as defined under
paragraph (17) of Section 1-3 of the Juvenile Court Act of
1987. Juvenile specialists may complete questioning of
juveniles on school grounds as provided under Section
22-88 of the School Code.
(6) Peer support program; training. The Division of
the Academy and Training shall cooperate with the Office
of the Director to provide peer support advisors with
appropriate specialized training in counseling to conduct
peer support counseling sessions under Section 10 of the
First Responders Suicide Prevention Act.
(7) Police dog training standards; training. All
police dogs used by the Illinois State Police for drug
enforcement purposes pursuant to the Cannabis Control Act,
the Illinois Controlled Substances Act, and the
Methamphetamine Control and Community Protection Act shall
be trained by programs that meet the certification
requirements set by the Director or the Director's
designee. Satisfactory completion of the training shall be
evidenced by a certificate issued by the Division of the
Academy and Training.
(8) Safe2Help; training. The Division of the Academy
and Training shall cooperate with the Division of Criminal
Investigation to ensure all program personnel or call
center staff, or both, are appropriately trained in the
areas described in subsection (f) of Section 10 of the

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Student Confidential Reporting Act. (10)
(c-5) In-service training.
(1) At least once, the Division of the Academy and
Training shall develop and require the following
in-service training opportunities to be completed by
Illinois State Police officers:
(A) Cell phone medical information; training.
Training required under this subparagraph (A) shall
provide instruction on accessing and using medical
information stored in cell phones. The Division may
use the program approved under Section 2310-711 of the
Department of Public Health Powers and Duties Law of
the Civil Administrative Code of Illinois to develop
the Division's program.
(B) Autism spectrum disorders; training. Training
required under this subparagraph (B) shall instruct
Illinois State Police officers on the nature of autism
spectrum disorders and in identifying and
appropriately responding to individuals with autism
spectrum disorders. The Illinois State Police shall
review the training curriculum and may consult with
the Department of Public Health or the Department of
Human Services to update the training curriculum as
needed.
(2) At least every year, the Division of the Academy
and Training shall provide the following in-service

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training to Illinois State Police officers:
(A) Cultural diversity; training.
(i) Training required under this subparagraph
(A) shall provide training and continuing
education to Illinois State Police officers
concerning cultural diversity, including topics
such as sensitivity toward racial and ethnic
differences.
(ii) This training and continuing education
shall, among other things, emphasize that the
primary purpose of enforcement of the Illinois
Vehicle Code is safety and equal, uniform, and
non-discriminatory enforcement of the law.
(B) Minimum annual in-service training
requirements. Minimum annual in-service training
includes:
(i) crisis intervention training;
(ii) emergency medical response training and
certification;
(iii) firearm qualification training;
(iv) law updates; and
(v) officer wellness and mental health.
(C) Firearms restraining orders; training.
Training required under this subparagraph (C) shall
provide instruction on the processes used to file a
firearms restraining order, to identify situations in

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which a firearms restraining order is appropriate, and
to safely promote the usage of the firearms
restraining order in different situations.
(3) At least every 3 years, the Division of the
Academy and Training shall provide the following
in-service training to Illinois State Police officers:
(A) Arrest and use of force and control tactics;
training. Training required under this subparagraph
(A) shall provide to Illinois State Police officers
training and continuing education concerning knowledge
of policies and laws regulating the use of force;
shall equip officers with tactics and skills,
including de-escalation techniques, to prevent or
reduce the need to use force or, when force must be
used, to use force that is objectively reasonable,
necessary, and proportional under the totality of the
circumstances; and shall ensure appropriate
supervision and accountability. The training shall
consist of at least 30 hours and shall include:
(i) at least 12 hours of hands-on,
scenario-based role-playing;
(ii) at least 6 hours of instruction on use of
force techniques, including the use of
de-escalation techniques to prevent or reduce the
need for force whenever safe and feasible;
(iii) specific training on the law concerning

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stops, searches, and the use of force under the
Fourth Amendment to the United States
Constitution;
(iv) specific training on officer safety
techniques, including cover, concealment, and
time; and
(v) at least 6 hours of training focused on
high-risk traffic stops.
(B) Minimum triennial in-service training
requirements. Minimum triennial in-service training
required this under this subparagraph (B) includes
training and continuing education to Illinois State
Police officers concerning:
(i) constitutional and proper use of law
enforcement authority;
(ii) civil and human rights;
(iii) cultural competency, including implicit
bias and racial and ethnic sensitivity; and
(iv) procedural justice.
(C) Mandated reporter; training. Training required
under this subparagraph (C) must be approved by the
Department of Children and Family Services as provided
under Section 4 of the Abused and Neglected Child
Reporting Act and includes training on the reporting
of child abuse and neglect.
(D) Sexual assault and sexual abuse; training.

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(i) Training required under this subparagraph
(D) shall include in-service training on sexual
assault and sexual abuse response and training on
report writing requirements, including, but not
limited to, the following:
(a) recognizing the symptoms of trauma;
(b) understanding the role trauma has
played in a victim's life;
(c) responding to the needs and concerns
of a victim;
(d) delivering services in a
compassionate, sensitive, and nonjudgmental
manner;
(e) interviewing techniques in accordance
with the curriculum standards in subdivision
(iii) of this subparagraph;
(f) understanding cultural perceptions and
common myths of sexual assault and sexual
abuse; and
(g) report writing techniques in
accordance with the curriculum standards in
subdivision (iii) of this subparagraph and the
Sexual Assault Incident Procedure Act.
(ii) Instructors providing training under this
subparagraph (D) (G) shall have successfully
completed training on evidence-based,

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trauma-informed, victim-centered responses to
cases of sexual assault and sexual abuse and shall
have experience responding to sexual assault and
sexual abuse cases.
(iii) The Illinois State Police shall adopt
rules, in consultation with the Office of the
Attorney General and the Illinois Law Enforcement
Training Standards Board, to determine the
specific training requirements. The rules adopted
by the Illinois State Police shall include, at a
minimum, both of the following:
(a) evidence-based curriculum standards
for report writing and immediate response to
sexual assault and sexual abuse, including
trauma-informed, victim-centered interview
techniques, which have been demonstrated to
minimize retraumatization, for all Illinois
State Police officers; and
(b) evidence-based curriculum standards
for trauma-informed, victim-centered
investigation and interviewing techniques,
which have been demonstrated to minimize
retraumatization, for cases of sexual assault
and sexual abuse for all Illinois State Police
officers who conduct sexual assault and sexual
abuse investigations.

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(4) At least every 5 years, the Division of the
Academy and Training shall provide the following
in-service training to Illinois State Police officers:
(A) Psychology of domestic violence; training.
Training under this subparagraph (A) shall provide aid
in understanding the actions of domestic violence
victims and abusers and the actions needed to prevent
further victimization of those who have been abused.
The training shall focus specifically on looking
beyond physical evidence to the psychology of domestic
violence situations by studying the dynamics of the
aggressor-victim relationship, separately evaluating
claims where both parties claim to be the victim, and
assessing the long-term effects of domestic violence
situations.
(c-10) Cadet training. The Division of the Academy and
Training shall provide the following basic training to
Illinois State Police cadets or ensure the following training
was completed prior to an Illinois State Police cadet becoming
an Illinois State Police officer:
(1) Animal fighting awareness and humane response;
training. Training required under this paragraph (1) shall
include a training program in animal fighting awareness
and humane response for Illinois State Police cadets. The
purpose of that training shall be for Illinois State
Police officers to identify animal fighting operations and

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respond appropriately. Training under this paragraph (1)
shall include a humane response component that provides
guidelines for appropriate law enforcement response to
animal abuse, cruelty, and neglect, or similar condition,
as well as training on canine behavior and nonlethal ways
to subdue a canine.
(2) Arrest and use of force and control tactics and
officer safety; training. Training required under this
paragraph (2) must include, without limitation, training
on officer safety techniques, such as cover, concealment,
and time.
(3) Arrest of a parent or an immediate family member;
training. Training required under this paragraph (3) shall
instruct Illinois State Police cadets on trauma-informed
responses designed to ensure the physical safety and
well-being of a child of an arrested parent or immediate
family member, which must include, without limitation: (A)
training in understanding the trauma experienced by the
child while maintaining the integrity of the arrest and
safety of officers, suspects, and other involved
individuals; (B) training in de-escalation tactics that
would include the use of force when reasonably necessary;
and (C) training in understanding and inquiring whether a
child will require supervision and care.
(4) Autism and other developmental or physical
disabilities; training. Training required under this

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paragraph (4) shall instruct Illinois State Police cadets
on identifying and interacting with persons with autism
and other developmental or physical disabilities, reducing
barriers to reporting crimes against persons with autism,
and addressing the unique challenges presented by cases
involving victims or witnesses with autism and other
developmental disabilities.
(5) Cell phone medical information; training. Training
required under this paragraph (5) shall instruct Illinois
State Police cadets to access and use medical information
stored in cell phones. The Division of the Academy and
Training may use the program approved under Section
2310-711 of the Department of Public Health Powers and
Duties Law of the Civil Administrative Code of Illinois to
develop the training required under this paragraph (5).
(6) Compliance with the Health Care Violence
Prevention Act; training. Training required under this
paragraph (6) shall provide an appropriate level of
training for Illinois State Police cadets concerning the
Health Care Violence Prevention Act.
(7) Constitutional law; training. Training required
under this paragraph (7) shall instruct Illinois State
Police cadets on constitutional and proper use of law
enforcement authority, procedural justice, civil rights,
human rights, and cultural competency, including implicit
bias and racial and ethnic sensitivity.

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(8) Courtroom testimony; training.
(9) Crime victims; training. Training required under
this paragraph (9) shall provide instruction in techniques
designed to promote effective communication at the initial
contact with crime victims and to comprehensively explain
to victims and witnesses their rights under the Rights of
Crime Victims and Witnesses Act and the Crime Victims
Compensation Act.
(10) Criminal law; training.
(11) Crisis intervention team and mental health
awareness; training. Training required under this
paragraph (11) shall include a specialty certification
course of at least 40 hours, addressing specialized
policing responses to people with mental illnesses. The
Division of the Academy and Training shall conduct Crisis
Intervention Team training programs that train officers to
identify signs and symptoms of mental illness, to
de-escalate situations involving individuals who appear to
have a mental illness and connect individuals in crisis to
treatment. The training shall also include an overview of
the Community Emergency Services and Support Act.
(12) Cultural diversity; training.
(A) The training required under this paragraph
(12) shall provide training to Illinois State Police
cadets concerning cultural competency and cultural
diversity, including sensitivity toward racial and

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ethnic differences.
(B) This training shall include, but not be
limited to, an emphasis on the fact that the primary
purpose of enforcement of the Illinois Vehicle Code is
safety, equal, and uniform and non-discriminatory
enforcement under the law.
(13) De-escalation and use of force; training.
Training required under this paragraph (13) must consist
of at least 6 hours of instruction on use of force
techniques, including the use of de-escalation techniques
to prevent or reduce the need for force whenever safe and
feasible.
(14) Domestic violence; training. Training required
under this paragraph (14) shall provide aid in
understanding the actions of domestic violence victims and
abusers and to prevent further victimization of those who
have been abused, focusing specifically on looking beyond
the physical evidence to the psychology of domestic
violence situations, such as the dynamics of the
aggressor-victim relationship, separately evaluating
claims where both parties claim to be the victim, and
long-term effects.
(15) Effective recognition of and responses to stress,
trauma, and post-traumatic stress; training. Training
required under this paragraph (15) shall instruct Illinois
State Police cadets to recognize and respond to stress,

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trauma, and post-traumatic stress experienced by law
enforcement officers. The training must be consistent with
Section 25 of the Illinois Mental Health First Aid
Training Act in a peer setting, including recognizing
signs and symptoms of work-related cumulative stress,
issues that may lead to suicide, and solutions for
intervention with peer support resources.
(16) Elder abuse; training. Training required under
this paragraph (16) shall teach Illinois State Police
cadets to recognize neglect and financial exploitation
against the elderly and adults with disabilities. The
training shall also teach Illinois State Police cadets to
recognize self-neglect by the elderly and adults with
disabilities. In this subparagraph, "adults with
disabilities" has the meaning given to that term in the
Adult Protective Services Act.
(17) Electronic control devices; training. Training
required under this paragraph (17) shall include training
in the use of electronic control devices, including the
psychological and physiological effects of the use of
those devices on humans.
(18) Epinephrine auto-injector administration;
training. Training required under this paragraph (18)
shall instruct Illinois State Police cadets to recognize
and respond to anaphylaxis. The training must comply with
subsection (c) of Section 40 of the Illinois State Police

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Act.
(19) Evidence collection; training. Training required
under this paragraph (19) must include proper procedures
for collecting, handling, and preserving evidence, and
rules of law.
(20) Firearms restraining orders; training. Providing
instruction on the process used to file a firearms
restraining order and how to identify situations in which
a firearms restraining order is appropriate and how to
safely promote the usage of the firearms restraining order
in different situations.
(21) Firearms; training. Successful completion of a
40-hour course of training in use of a suitable type
firearm shall be a condition precedent to the possession
and use of that respective firearm in connection with the
officer's official duties. To satisfy the requirements of
this Act, the training must include the following:
(A) Instruction in the dangers of misuse of the
firearm, safety rules, and care and cleaning of the
firearm.
(B) Practice firing on a range and qualification
with the firearm in accordance with the standards
established by the Board.
(C) Instruction in the legal use of firearms under
the Criminal Code of 2012 and relevant court
decisions.

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(D) A forceful presentation of the ethical and
moral considerations assumed by any person who uses a
firearm.
(22) First-aid; training. First-aid training must
include cardiopulmonary resuscitation.
(23) Hate crimes; training. Training required under
this paragraph (23) shall instruct Illinois State Police
cadets in identifying, responding to, and reporting all
hate crimes.
(24) High-risk traffic stops; training. Training
required under this paragraph (24) must consist of at
least 6 hours of training focused on high-risk traffic
stops.
(25) High-speed vehicle chase; training. Training
required under this paragraph (25) shall instruct Illinois
State Police cadets on the hazards of high-speed police
vehicle chases with an emphasis on alternatives to the
high-speed vehicle chase.
(26) Human relations; training.
(27) Human trafficking; training. Training required
under this paragraph (27) shall instruct Illinois State
Police cadets in the detection and investigation of all
forms of human trafficking, including, but not limited to,
involuntary servitude under subsection (b) of Section 10-9
of the Criminal Code of 2012, involuntary sexual servitude
of a minor under subsection (c) of Section 10-9 of the

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Criminal Code of 2012, and trafficking in persons under
subsection (d) of Section 10-9 of the Criminal Code of
2012. This program shall be made available to all cadets
and Illinois State Police officers.
(28) Juvenile law; training. Training required under
this paragraph (28) shall instruct Illinois State Police
cadets on juvenile law and the proper processing and
handling of juvenile offenders.
(29) Mandated reporter; training. Training required
under this paragraph (29) must be approved by the
Department of Children and Family Services as provided
under Section 4 of the Abused and Neglected Child
Reporting Act and includes training on the reporting of
child abuse and neglect.
(30) Mental conditions and crises, training. Training
required under this paragraph (30) shall include, without
limitation, (A) recognizing the disease of addiction, (B)
recognizing situations which require immediate assistance,
and (C) responding in a manner that safeguards and
provides assistance to individuals in need of mental
treatment.
(31) Officer wellness and suicide prevention;
training. The training required under this paragraph (31)
shall include instruction on job-related stress management
techniques, skills for recognizing signs and symptoms of
work-related cumulative stress, recognition of other

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issues that may lead to officer suicide, solutions for
intervention, and a presentation on available peer support
resources.
(32) Officer-worn body cameras; training.
(A) As used in this paragraph (32), "officer-worn
body camera" has the meaning given to that term in
Article 10 of the Law Enforcement Officer-Worn Body
Camera Act.
(B) The training required under this paragraph
(32) shall provide training in the use of officer-worn
body cameras to cadets who will use officer-worn body
cameras.
(33) Opioid antagonists; training.
(A) As used in this paragraph (33), "opioid
antagonist" has the meaning given to that term in
subsection (e) of Section 5-23 of the Substance Use
Disorder Act.
(B) Training required under this paragraph (33)
shall instruct Illinois State Police cadets to
administer opioid antagonists.
(34) Persons arrested while under the influence of
alcohol or drugs; training. Training required under this
paragraph (34) shall comply with Illinois State Police
policy adopted under Section 2605-54. The training shall
be consistent with the Substance Use Disorder Act and
shall provide guidance for the arrest of persons under the

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influence of alcohol or drugs, proper medical attention if
warranted, and care and release of those persons from
custody. The training shall provide guidance concerning
the release of persons arrested under the influence of
alcohol or drugs who are under the age of 21 years of age,
which shall include, but shall not be limited to,
instructions requiring the arresting officer to make a
reasonable attempt to contact a responsible adult who is
willing to take custody of the person who is under the
influence of alcohol or drugs.
(35) Physical training.
(36) Post-traumatic stress disorder; training.
Training required under this paragraph (36) shall equip
Illinois State Police cadets to identify the symptoms of
post-traumatic stress disorder and to respond
appropriately to individuals exhibiting those symptoms.
(37) Report writing; training. Training required under
this paragraph (37) shall instruct Illinois State Police
cadets on writing reports and proper documentation of
statements.
(38) Scenario training. At least 12 hours of hands-on,
scenario-based role-playing.
(39) Search and seizure; training. Training required
under this paragraph (39) shall instruct Illinois State
Police cadets on search and seizure, including temporary
questioning.

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(40) Sexual assault and sexual abuse; training.
Training required under this paragraph (40) shall instruct
Illinois State Police cadets on sexual assault and sexual
abuse response and report writing training requirements,
including, but not limited to, the following:
(A) recognizing the symptoms of trauma;
(B) understanding the role trauma has played in a
victim's life;
(C) responding to the needs and concerns of a
victim;
(D) delivering services in a compassionate,
sensitive, and nonjudgmental manner;
(E) interviewing techniques in accordance with the
curriculum standards in subsection (f) of Section
10.19 of the Illinois Police Training Act;
(F) understanding cultural perceptions and common
myths of sexual assault and sexual abuse; and
(G) report-writing techniques in accordance with
the curriculum standards in subsection (f) of Section
10.19 of the Illinois Police Training Act and the
Sexual Assault Incident Procedure Act.
(41) Traffic control and crash investigation;
training.
(d) The Division of the Academy and Training shall
administer and conduct a program consistent with 18 U.S.C.
926B and 926C for qualified active and retired Illinois State

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Police officers.
(Source: P.A. 103-34, eff. 1-1-24; 103-939, eff. 1-1-25;
103-949, eff. 1-1-25; 104-24, eff. 1-1-26; 104-417, eff.
8-15-25; revised 1-29-26.)
Section 10. The Illinois Police Training Act is amended by
changing Section 10.17 as follows:
(50 ILCS 705/10.17)
Sec. 10.17. Crisis Intervention Team (CIT) training;
mental health awareness training; certified therapy dog team
training and certification.
(a) The Illinois Law Enforcement Training Standards Board
shall develop and approve a standard curriculum for certified
training programs in crisis intervention, including a
specialty certification course of at least 40 hours,
addressing specialized policing responses to people with
mental illnesses. The Board shall conduct Crisis Intervention
Team (CIT) training programs that train officers to identify
signs and symptoms of mental illness, to de-escalate
situations involving individuals who appear to have a mental
illness, and connect that person in crisis to treatment.
Crisis Intervention Team (CIT) training programs shall be a
collaboration between law enforcement professionals, mental
health providers, families, and consumer advocates and must
minimally include the following components: (1) basic

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information about mental illnesses and how to recognize them;
(2) information about mental health laws and resources; (3)
learning from family members of individuals with mental
illness and their experiences; and (4) verbal de-escalation
training and role-plays; and (5) community response options
including, the community response options under the Community
Emergency Services and Support Act. Officers who have
successfully completed this program shall be issued a
certificate attesting to their attendance of a Crisis
Intervention Team (CIT) training program.
(b) The Board shall create an introductory course
incorporating adult learning models that provides law
enforcement officers with an awareness of mental health issues
including a history of the mental health system, types of
mental health illness including signs and symptoms of mental
illness and common treatments and medications, and the
potential interactions law enforcement officers may have on a
regular basis with these individuals, their families, and
service providers including de-escalating a potential crisis
situation. This course, in addition to other traditional
learning settings, may be made available in an electronic
format.
(c) The Board shall develop a course and certification
program for certified therapy dog teams consisting of officers
employing the use of therapy dogs in relation to crisis and
emergency response. This program shall aim to ensure that

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Crisis Intervention Team (CIT) officers and therapy dog teams
are available in various regions throughout the State to be
dispatched in the event of a crisis.
(d) The Board may include model policies regarding
community response procedures on its website and may
distribute educational and training materials created in
consultation with the Department of Human Services to law
enforcement agencies throughout the State.
The amendatory changes to this Section made by Public Act
101-652 shall take effect January 1, 2022.
(Source: P.A. 104-106, eff. 1-1-26.)
Section 15. The Emergency Telephone System Act is amended
by changing Section 2 and by adding Sections 7.2 and 7.3 as
follows:
(50 ILCS 750/2) (from Ch. 134, par. 32)
(Section scheduled to be repealed on December 31, 2027)
Sec. 2. Definitions. As used in this Act, unless the
context otherwise requires:
"9-1-1 network" means the network used for the delivery of
9-1-1 calls and messages over dedicated and redundant
facilities to a primary or backup 9-1-1 PSAP that meets the
appropriate grade of service.
"9-1-1 system" means the geographic area that has been
granted an order of authority by the Commission or the

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Statewide 9-1-1 Administrator to use "9-1-1" as the primary
emergency telephone number, including, but not limited to, the
network, software applications, databases, CPE components and
operational and management procedures required to provide
9-1-1 service.
"9-1-1 Authority" means an Emergency Telephone System
Board or Joint Emergency Telephone System Board that provides
for the management and operation of a 9-1-1 system. "9-1-1
Authority" includes the Illinois State Police only to the
extent it provides 9-1-1 services under this Act.
"9-1-1 System Manager" means the manager, director,
administrator, or coordinator who at the direction of his or
her Emergency Telephone System Board is responsible for the
implementation and execution of the order of authority issued
by the Commission or the Statewide 9-1-1 Administrator through
the programs, policies, procedures, and daily operations of
the 9-1-1 system consistent with the provisions of this Act.
"Administrator" means the Statewide 9-1-1 Administrator.
"Advanced service" means any telecommunications service
with or without dynamic bandwidth allocation, including, but
not limited to, ISDN Primary Rate Interface (PRI), that,
through the use of a DS-1, T-1, or other un-channelized or
multi-channel transmission facility, is capable of
transporting either the subscriber's inter-premises voice
telecommunications services to the public switched network or
the subscriber's 9-1-1 calls to the public agency.

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"Aggregator" means an entity that ingresses 9-1-1 calls of
multiple traffic types or 9-1-1 calls from multiple
originating service providers and combines them on a trunk
group or groups (or equivalent egress connection arrangement
to a 9-1-1 system provider's NG9-1-1 network or system), and
that uses the routing information provided in the received
call setup signaling to select the appropriate trunk group and
proceeds to signal call setup toward the 9-1-1 system
provider. "Aggregator" includes an originating service
provider that provides aggregation functions for its own 9-1-1
calls. "Aggregator" also includes an aggregation network or an
aggregation entity that provides aggregator services for other
types of system providers, such as cloud-based services or
enterprise networks as its client.
"ALI" or "automatic location identification" means the
automatic display at the public safety answering point of the
address or location of the caller's telephone and
supplementary emergency services information of the location
from which a call originates.
"ANI" or "automatic number identification" means the
automatic display of the 10-digit telephone number associated
with the caller's telephone number.
"Automatic alarm" and "automatic alerting device" mean any
device that will access the 9-1-1 system for emergency
services upon activation and does not provide for two-way
communication.

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"Answering point" means a PSAP, SAP, Backup PSAP, Unmanned
Backup Answering Point, or VAP.
"Authorized entity" means an answering point or
participating agency other than a decommissioned PSAP.
"Backup PSAP" means an answering point that meets the
appropriate standards of service and serves as an alternate to
the PSAP operating independently from the PSAP at a different
location that has the capability to direct dispatch for the
PSAP or otherwise transfer emergency calls directly to an
authorized entity. A backup PSAP may accept overflow calls
from the PSAP or be activated if the primary PSAP is disabled.
"Board" means an Emergency Telephone System Board or a
Joint Emergency Telephone System Board created pursuant to
Section 15.4.
"Bylaws" means a set of regulations that ensure consistent
and agreed upon voting and decision-making procedures.
"Call back number" means a number used by a PSAP to
recontact a location from which a 9-1-1 call was placed,
regardless of whether that number is a direct-dial number for
a station used to originate a 9-1-1 call.
"Carrier" includes a telecommunications carrier and a
wireless carrier.
"Commission" means the Illinois Commerce Commission.
"Computer aided dispatch" or "CAD" means a computer-based
system that aids public safety telecommunicators or
telecommunicator supervisors by automating selected

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dispatching and recordkeeping activities.
"Direct dispatch" means a 9-1-1 service wherein upon
receipt of an emergency call, a public safety telecommunicator
or telecommunicator supervisors transmits, without delay,
transfer, relay, or referral, all relevant available
information to the appropriate public safety personnel or
emergency responders.
"Dispatchable location" means a location delivered to the
PSAP with a 9-1-1 call that consists of the validated street
address of the calling party, plus additional information,
such as a suite or apartment identifier, uncertainty data, or
similar information, necessary to accurately identify the
location of the calling party.
"Decommissioned" means the revocation of a PSAPs authority
to handle 9-1-1 calls as an answering point within the 9-1-1
network.
"Diversion" means the obligation or expenditure of a 9-1-1
fee or charge for a purpose or function other than the purposes
and functions designated by the Federal Communications
Commission as acceptable under 47 CFR 9.23. "Diversion"
includes distribution of a 9-1-1 fee or charge to a political
subdivision that obligates or expends such fees for a purpose
or function other than those designated as acceptable by the
Federal Communications Commission under 47 CFR 9.23.
"DS-1, T-1, or similar un-channelized or multi-channel
transmission facility" means a facility that can transmit and

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receive a bit rate of at least 1.544 megabits per second
(Mbps).
"Dynamic bandwidth allocation" means the ability of the
facility or customer to drop and add channels, or adjust
bandwidth, when needed in real time for voice or data
purposes.
"Emergency call" means any type of request for emergency
assistance through a 9-1-1 network either to the digits 9-1-1
or the emergency 24/7 10-digit telephone number for all
answering points. An emergency call is not limited to a voice
telephone call. It could be a two-way video call, an
interactive text, Teletypewriter (TTY), an SMS, an Instant
Message, or any new mechanism for communications available in
the future. An emergency call occurs when the request for
emergency assistance is received by a public safety
telecommunicator.
"Emergency Telephone System Board" or "ETSB" means (i) a
board appointed by the corporate authorities of any county or
municipality to provide for the management and operation of a
9-1-1 system within the scope of the duties and powers
prescribed by this Act or (ii) a joint Emergency Telephone
System Board.
"EMS personnel" has the meaning given to that term in
Section 3.5 of the Emergency Medical Services (EMS) Systems
Act.
"First responder" means someone designated by a public

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safety agency who is charged with responding to emergency
service requests, including emergency communications
professionals, public safety telecommunicators, public safety
telecommunicator supervisors, and police, fire, and EMS
personnel who operate in the field.
"Grade of service" means the NENA Baseline NG9-1-1 as set
forth in the NENA i3 Solution prevailing national standard.
"Hearing-impaired individual" means a person with a
permanent hearing loss who can regularly and routinely
communicate by telephone only through the aid of devices which
can send and receive written messages over the telephone
network.
"Hosted supplemental 9-1-1 service" means a database
service that:
(1) electronically provides information for 9-1-1 call
takers when a call is placed to 9-1-1;
(2) allows telephone subscribers to provide
information to 9-1-1 to be used in emergency scenarios;
(3) collects a variety of formatted data relevant to
9-1-1 and first responder needs, which may include, but is
not limited to, photographs of the telephone subscribers,
physical descriptions, medical information, household
data, and emergency contacts;
(4) allows for information to be entered by telephone
subscribers through a secure website where they can elect
to provide as little or as much information as they

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choose;
(5) automatically displays data provided by telephone
subscribers to 9-1-1 call takers for all types of
telephones when a call is placed to 9-1-1 from a
registered and confirmed phone number;
(6) (blank);
(7) (blank);
(8) (blank);
(9) supports the delivery of telephone subscriber
information through a secure internet connection to all
emergency telephone system boards;
(10) works across all 9-1-1 call-taking equipment and
allows for the easy transfer of information into a
computer aided dispatch system; and
(11) may be used to collect information pursuant to an
Illinois Premise Alert Program as defined in the Illinois
Premise Alert Program (PAP) Act.
"Interconnected voice service" means a telecommunications
service that:
(1) allows users to make and receive calls to and from
the public switched telephone network or other phone
lines, including both traditional landline and mobile
services;
(2) enables users to make or receive voice calls to or
from telephone numbers assigned to the public switched
telephone network, including calls to and from emergency

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services;
(3) requires a connection to the public switched
telephone network (PSTN) either directly or through other
interconnected services;
(4) supports standard telephone functions, such as
making and receiving calls, voicemail, and the ability to
connect with other telephone networks;
(5) complies with various FCC regulations to ensure
user safety, including the requirement to support 9-1-1
services, allowing emergency responders to locate the
caller; and
(6) can be provided over various technologies,
including traditional telephone lines, broadband Internet
connections via VoIP, and mobile networks.
"Interconnected voice service" includes voice over
Internet protocol (VoIP) services that are integrated into the
public telephone system and the availability of other
essential services like number portability and accessibility
for people with disabilities.
"Interconnected voice over Internet protocol provider" or
"Interconnected VoIP provider" has the meaning given to that
term under Section 13-235 of the Public Utilities Act.
"Joint Emergency Telephone System Board" or "Joint ETSB"
means a Joint Emergency Telephone System Board established by
intergovernmental agreement of two or more municipalities or
counties, or a combination thereof, to provide for the

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management and operation of a 9-1-1 system.
"Key telephone system" means a type of MLTS designed to
provide shared access to several outside lines through buttons
or keys typically offering identified access lines with direct
line appearance or termination on a given telephone set.
"Local public agency" means any unit of local government
or special purpose district located in whole or in part within
this State that provides or has authority to provide
firefighting, police, ambulance, medical, or other emergency
services.
"Mechanical dialer" means any device that accesses the
9-1-1 system without human intervention and does not provide
for two-way communication.
"Master Street Address Guide" or "MSAG" is a database of
street names and house ranges within their associated
communities defining emergency service zones (ESZs) and their
associated emergency service numbers (ESNs) to enable proper
routing of 9-1-1 calls.
"Mobile telephone number" or "MTN" means the telephone
number assigned to a wireless telephone at the time of initial
activation.
"Multi-line telephone system" or "MLTS" means a system
composed of common control units, telephone sets, control
hardware and software, and adjunct systems, including network
and premises-based systems, such as Centrex and VoIP, as well
as PBX, hybrid, and key telephone systems (as classified by

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the Federal Communications Commission under 47 CFR Part 68,
which includes systems owned or leased by governmental
agencies, nonprofit entities, and for-profit businesses.
"Multi-line telephone system" or "MLTS" includes the full
range of networked communication systems that serve
enterprises, including IP-based and cloud-based systems.
"Multi-line telephone system" or "MLTS" also includes
outbound-only MLTS that allow users to make 9-1-1 calls but do
not enable PSAPs to place a return call directly to the 9-1-1
caller.
"Network connections" means the number of voice grade
communications channels directly between a subscriber and a
telecommunications carrier's public switched network, without
the intervention of any other telecommunications carrier's
switched network, which would be required to carry the
subscriber's inter-premises traffic and which connection
either (1) is capable of providing access through the public
switched network to a 9-1-1 Emergency Telephone System, if one
exists, or (2) if no system exists at the time a surcharge is
imposed under Section 15.3 or 20, that would be capable of
providing access through the public switched network to the
local 9-1-1 Emergency Telephone System if one existed. Where
multiple voice grade communications channels are connected to
a telecommunications carrier's public switched network through
a private branch exchange (PBX) service, there shall be
determined to be one network connection for each trunk line

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capable of transporting either the subscriber's inter-premises
traffic to the public switched network or the subscriber's
9-1-1 calls to the public agency. Where multiple voice grade
communications channels are connected to an OSP's public
switched network through Centrex type service, the number of
network connections shall be equal to the number of PBX trunk
equivalents for the subscriber's service or other multiple
voice grade communication channels facility, as determined by
reference to any generally applicable exchange access service
tariff filed by the subscriber's telecommunications carrier
with the Commission.
"Network costs" means those recurring costs that directly
relate to the operation of the 9-1-1 network as determined by
the Statewide 9-1-1 Administrator with the advice of the
Statewide 9-1-1 Advisory Board, which may include, but need
not be limited to, some or all of the following: costs for
interoffice trunks, selective routing charges, transfer lines
and toll charges for 9-1-1 services, Automatic Location
Information (ALI) database charges, independent local exchange
carrier charges and non-system provider charges, carrier
charges for third party database for on-site customer premises
equipment, backup back-up PSAP trunks for non-system
providers, periodic database updates as provided by carrier
(also known as "ALI data dump"), regional ALI storage charges,
circuits for call delivery (fiber or circuit connection),
NG9-1-1 costs, and all associated fees, taxes, and surcharges

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on each invoice. "Network costs" shall not include radio
circuits or toll charges that are other than for 9-1-1
services.
"Next generation 9-1-1" or "NG9-1-1" means a secure
Internet Protocol-based (IP-based) open-standards system
comprised of hardware, software, data, and operational
policies and procedures that:
(A) provides standardized interfaces from
emergency call and message services to support
emergency communications;
(B) processes all types of emergency calls,
including voice, text, data, and multimedia
information;
(C) acquires and integrates additional emergency
call data useful to call routing and handling;
(D) delivers the emergency calls, messages, and
data to the appropriate public safety answering point
and other appropriate emergency entities based on the
location of the caller;
(E) supports data, video, and other communications
needs for coordinated incident response and
management; and
(F) interoperates with services and networks used
by first responders to facilitate emergency response.
"Next generation 9-1-1 costs" or "NG9-1-1 costs" means
those recurring costs that directly relate to the next

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generation 9-1-1 service as determined by the Statewide 9-1-1
Administrator with the advice of the Statewide 9-1-1 Advisory
Board, which may include, but need not be limited to, costs for
NENA i3 Core Components (Border Control Function (BCF),
Emergency Call Routing Function (ECRF), Location Validation
Function (LVF), Emergency Services Routing Proxy (ESRP),
Policy Store/Policy Routing Functions (PSPRF), Location
Information Servers (LIS)), Statewide ESInet, and software
external to the PSAP (data collection, identity management,
aggregation, and GIS functionality).
"Next generation 9-1-1 core services" or "NGCS" means a
set of services needed to process a 9-1-1 call on an ESInet.
"Next generation 9-1-1 core services" or "NGCS" includes, but
is not limited to, the ESRP, ECRF, LVF, BCF, bridge, policy
store, logging services, and typical IP services, including
DNS and DHCP. "Next generation 9-1-1 core services" or "NGCS"
does not include the network on which the services operate.
"Originating service provider" or "OSP" means the entity
that provides services to end users that may be used to
originate voice or nonvoice 9-1-1 requests for assistance and
who would interconnect, in any of various fashions, to the
9-1-1 system provider for purposes of delivering 9-1-1 traffic
to the public safety answering points.
"Primary place of use" or "PPU" means the residential
street address or the primary business street address where a
customer primarily uses the mobile telecommunications service.

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"Primary place of use" or "PPU" does not include a post office
box address.
"Public agency" means the State, and any unit of local
government or special purpose district located in whole or in
part within this State, that provides or has authority to
provide firefighting, police, ambulance, medical, or other
emergency services.
"Public safety agency" means a functional division of a
public agency that provides firefighting, police, medical, or
other emergency services to respond to and manage emergency
incidents. For the purpose of providing wireless service to
users of 9-1-1 emergency services, as expressly provided for
in this Act, the Illinois State Police may be considered a
public safety agency.
"Public safety answering point" or "PSAP" means the
primary answering location of an emergency call that meets the
appropriate standards of service and is responsible for
receiving and processing those calls and events according to a
specified operational policy.
"PSAP representative" means the manager or supervisor of a
public safety answering point Public Safety Answering Point
(PSAP) who oversees the daily operational functions and is
responsible for the overall management and administration of
the PSAP.
"Public safety telecommunicator" means any person employed
in a full-time or part-time capacity at an answering point

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whose duties or responsibilities include answering, receiving,
or transferring an emergency call for dispatch to the
appropriate emergency responder.
"Public safety telecommunicator supervisor" means any
person employed in a full-time or part-time capacity at an
answering point or by a 9-1-1 Authority, whose primary duties
or responsibilities are to direct, administer, or manage any
public safety telecommunicator and whose responsibilities
include answering, receiving, or transferring an emergency
call for dispatch to the appropriate emergency responders.
"Referral" means a 9-1-1 service in which the public
safety telecommunicator provides the calling party with the
telephone number of the appropriate public safety agency or
other provider of emergency services.
"Regular service" means any telecommunications service,
other than advanced service, that is capable of transporting
either the subscriber's inter-premises voice
telecommunications services to the public switched network or
the subscriber's 9-1-1 calls to the public agency.
"Relay" means a 9-1-1 service in which the public safety
telecommunicator takes the pertinent information from a caller
and relays that information to the appropriate public safety
agency or other provider of emergency services.
"Remit period" means the billing period, one month in
duration, for which a wireless carrier remits a surcharge and
provides subscriber information by zip code to the Illinois

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State Police, in accordance with Section 20 of this Act.
"Secondary Answering Point" or "SAP" means a location,
other than a PSAP, that is able to receive the voice, data, and
call back number of NG9-1-1 emergency calls transferred from a
PSAP and completes the call taking process by dispatching
police, medical, fire, or other emergency responders.
"Shared telecommunications services" means the provision
of telecommunications and information management services and
equipment within a user group located in discrete private
premises in building complexes, campuses, or high-rise
buildings by a commercial shared services provider or by a
user association, through privately owned customer premises
equipment and associated data processing and information
management services. The term "shared telecommunications
services" includes the provisioning of connections to the
facilities of a local exchange carrier or an interexchange
carrier.
"Statewide behavioral health crisis system" means the core
elements or pillars of the crisis system and includes, but is
not limited to, Illinois 9-8-8 Lifeline Contact Centers,
community crisis response services, including mobile crisis
teams, and crisis receiving and stabilization facilities and
programs, including living room programs.
"Subscriber" means an individual or entity to whom a
wireless, wireline, or VoIP service account or number has been
assigned by a carrier, other than an account or number

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associated with prepaid wireless telecommunication service.
"System" means the communications equipment, related
software applications, and databases required to produce a
response by the appropriate emergency public safety agency or
other provider of emergency services as a result of an
emergency call being placed to 9-1-1.
"System provider" means the contracted entity providing
9-1-1 network and database services.
"Telecommunications carrier" means those entities included
within the definition specified in Section 13-202 of the
Public Utilities Act, and includes those carriers acting as
resellers of telecommunications services. "Telecommunications
carrier" includes telephone systems operating as mutual
concerns. "Telecommunications carrier" does not include a
wireless carrier.
"Telecommunications technology" means equipment that can
send and receive written messages over the telephone network.
"Transfer" means a 9-1-1 service in which the public
safety telecommunicator, who receives an emergency call,
transmits, redirects, or conferences that call to the
appropriate public safety agency or other provider of
emergency services. "Transfer" includes calls transferred,
within the statewide NG9-1-1 system and to surrounding states
NG9-1-1 Systems using a SIP URI. "Transfer" shall not include
(1) a relay or referral of the information without
transferring the caller or (2) calls transferred to a 10-digit

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number where a SIP URI is available.
"Transmitting messages" shall have the meaning given to
that term under Section 8-11-2 of the Illinois Municipal Code.
"Trunk line" means a transmission path, or group of
transmission paths, connecting a subscriber's PBX to a
telecommunications carrier's public switched network. In the
case of regular service, each voice grade communications
channel or equivalent amount of bandwidth capable of
transporting either the subscriber's inter-premises voice
telecommunications services to the public switched network or
the subscriber's 9-1-1 calls to the public agency shall be
considered a trunk line, even if it is bundled with other
channels or additional bandwidth. In the case of advanced
service, each DS-1, T-1, or other un-channelized or
multi-channel transmission facility that is capable of
transporting either the subscriber's inter-premises voice
telecommunications services to the public switched network or
the subscriber's 9-1-1 calls to the public agency shall be
considered a single trunk line, even if it contains multiple
voice grade communications channels or otherwise supports 2 or
more voice grade calls at a time; provided, however, that each
additional increment of up to 24 voice grade channels of
transmission capacity that is capable of transporting either
the subscriber's inter-premises voice telecommunications
services to the public switched network or the subscriber's
9-1-1 calls to the public agency shall be considered an

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additional trunk line.
"Unmanned backup answering point" means an answering point
that serves as an alternate to the PSAP at an alternate
location and is typically unmanned but can be activated if the
primary PSAP is disabled.
"Virtual answering point" or "VAP" means a temporary or
nonpermanent location that is capable of receiving an
emergency call, contains a fully functional worksite that is
not bound to a specific location, but rather is portable and
scalable, connecting public safety telecommunicators to the
work process, and is capable of completing the call
dispatching process.
"Voice grade Voice-grade call" or "VGC" means a
telecommunications service that allows for the transmission of
voice signals with sufficient quality for effective
communication.
"Voice-impaired individual" means a person with a
permanent speech disability which precludes oral
communication, who can regularly and routinely communicate by
telephone only through the aid of devices which can send and
receive written messages over the telephone network.
"Wireless" means the delivery of a wireless 9-1-1 call in
accordance with applicable Federal Communications Commission
regulations.
"Wireless carrier" means a provider of two-way cellular,
broadband PCS, geographic area 800 MHZ and 900 MHZ Commercial

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Mobile Radio Service (CMRS), Wireless Communications Service
(WCS), or other Commercial Mobile Radio Service (CMRS), as
defined by the Federal Communications Commission, offering
radio communications that may provide fixed, mobile, radio
location, or satellite communication services to individuals
or businesses within its assigned spectrum block and
geographical area or that offers real-time, two-way voice
service that is interconnected with the public switched
network, including a reseller of such service.
(Source: P.A. 103-366, eff. 1-1-24; 104-204, eff. 8-15-25;
revised 12-12-25.)
(50 ILCS 750/7.2 new)
Sec. 7.2. Required compliance with the Community Emergency
Services and Support Act Protocols. Beginning July 1, 2027,
all public safety answering points shall comply with the
protocols established under the Community Emergency Services
and Support Act.
(50 ILCS 750/7.3 new)
Sec. 7.3. Monitoring PSAP compliance with the Community
Emergency Services and Support Act.
(a) The Office of the Statewide 9-1-1 Administrator shall
ensure that PSAPs comply with the requirements of Section 7.2.
To ensure that PSAPs comply with the requirements of Section
7.2, the Office of the Statewide 9-1-1 Administrator shall

10400SB3798sam001 - 47 - LRB104 20700 WRO 35355 a
monitor every PSAP.
(b) The Office of the Statewide 9-1-1 Administrator shall
consult with the Illinois Department of Human Services to
support PSAP compliance with the Community Emergency Services
and Support Act. In carrying out this responsibility, the
Illinois Department of Human Services shall provide
consultation, resources, collaboration, and guidance to the
Statewide 9-1-1 Administrator, as appropriate, to support PSAP
compliance with the Community Emergency Services and Support
Act. The guidance shall include required data elements,
reporting formats, and a mechanism for reporting provider
service data to support monitoring, verification, and quality
improvement. The Office of the Statewide 9-1-1 Administrator
shall adopt rules to implement this Section and ensure
compliance with Section 7.2.
Section 20. The Community Emergency Services and Support
Act is amended by changing Sections 5, 15, 20, 25, 30, 35, 40,
45, 50, 65, and 70 and by adding Sections 75 and 80 as follows:
(50 ILCS 754/5)
Sec. 5. Findings. The General Assembly recognizes that the
Illinois Department of Human Services Division of Behavioral
Health and Recovery Division of Mental Health is preparing to
provide mobile mental and behavioral health services to all
Illinoisans as part of the federally mandated adoption of the

10400SB3798sam001 - 48 - LRB104 20700 WRO 35355 a
9-8-8 phone number. The General Assembly also recognizes that
many cities and some states have successfully established
mobile emergency mental and behavioral health services as part
of their emergency response system to support people who need
such support and do not present a threat of physical violence
to the mobile mental health relief providers. In light of that
experience, the General Assembly finds that in order to
promote and protect the health, safety, and welfare of the
public, it is necessary and in the public interest to provide
emergency response, with or without medical transportation, to
individuals requiring mental health or behavioral health
services in a manner that is substantially equivalent to the
response already provided to individuals who require emergency
physical health care.
The General Assembly also recognizes the history of
vulnerable populations being subject to unwarranted
involuntary commitment or other human rights violations
instead of receiving necessary care during acute crises which
may contribute to an understandable apprehension of behavioral
health services among individuals who have historically been
subject to these practices. The General Assembly intends for
the Mobile Mental Health Relief Providers regulated by this
Act to assist with crises that do not rise to the level of
involuntary commitment. However, the General Assembly also
recognizes that Mobile Mental Health Relief Providers may,
during the course of assisting with a crisis, encounter

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individuals who present an imminent threat of injury to
themselves or others unless they receive assistance through
the involuntary commitment process. This Act intends to
balance concerns about misuse of the involuntary commitment
process with the need for emergency care for individuals whose
crisis presents an imminent threat of injury.
(Source: P.A. 103-105, eff. 6-27-23; 104-155, eff. 8-1-25.)
(50 ILCS 754/15)
Sec. 15. Definitions. As used in this Act:
"Chemical restraint" means any drug used for discipline or
convenience and not required to treat medical symptoms.
"Community services" and "community-based mental or
behavioral health services" include both public and private
settings.
"Department" means the Department of Human Services.
"Division of Mental Health" means the Division of Mental
Health of the Department of Human Services.
"Emergency" means an emergent circumstance caused by a
health condition, regardless of whether it is perceived as
physical, mental, or behavioral in nature, for which an
individual may require prompt care, support, or assessment at
the individual's location.
"Mental or behavioral health" means any health condition
involving changes in thinking, emotion, or behavior, and that
the medical community treats as distinct from physical health

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care.
"Mobile mental health relief provider" means a mobile
crisis response team or a mental health professional who
engages with individuals person engaging with a member of the
public to provide the mobile mental and behavioral health
services service established in conjunction with the
Department Division of Mental Health establishing the 9-8-8
emergency number. "Mobile mental health relief provider" may
include paramedics (EMT-Ps), emergency medical technicians
(EMTs), or other medical personnel; individuals with lived
experience; or community responders who are trained to provide
mobile behavioral health crisis services and who have agreed
to meet the requirements set forth by the Department does not
include a Paramedic (EMT-P) or EMT, as those terms are defined
in the Emergency Medical Services (EMS) Systems Act, unless
that responding agency has agreed to provide a specialized
response in accordance with the Division of Mental Health's
services offered through its 9-8-8 number and has met all the
requirements to offer that service through that system.
"Physical health" means a health condition that the
medical community treats as distinct from mental or behavioral
health care.
"Physical restraint" means any manual method or physical
or mechanical device, material, or equipment attached or
adjacent to an individual's body that the individual cannot
easily remove and restricts freedom of movement or normal

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access to one's body. "Physical restraint" does not include a
seat belt if it is used during transportation of an individual
and the individual has access to the mechanism that releases
the seat belt.
"Public safety answering point" or "PSAP" means the
primary answering location of an emergency call that meets the
appropriate standards of service and is responsible for
receiving and processing those calls and events according to a
specified operational policy.
"Treatment relationship" means an active association with
a mental or behavioral care provider able to respond in an
appropriate amount of time to requests for care.
(Source: P.A. 103-105, eff. 6-27-23; 104-155, eff. 8-1-25.)
(50 ILCS 754/20)
Sec. 20. Coordination with the Department Division of
Mental Health. Each 9-1-1 PSAP and provider of emergency
services dispatched through a 9-1-1 system must coordinate
with the mobile mental and behavioral health services
established by the Department Division of Mental Health so
that the following State goals and State prohibitions are met
whenever a person interacts with one of these entities for the
purpose of seeking emergency mental and behavioral health care
or when one of these entities recognizes the appropriateness
of providing mobile mental or behavioral health care to an
individual with whom they have engaged. The Department

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Division of Mental Health is also directed to provide guidance
regarding whether and how these entities should coordinate
with mobile mental and behavioral health services when
responding to individuals who appear to be in a mental or
behavioral health emergency while engaged in conduct alleged
to constitute a non-violent misdemeanor.
(Source: P.A. 102-580, eff. 1-1-22; 103-105, eff. 6-27-23.)
(50 ILCS 754/25)
Sec. 25. State goals.
(a) 9-1-1 PSAPs, emergency services dispatched through
9-1-1 PSAPs, and the mobile mental and behavioral health
service established by the Department Division of Mental
Health must coordinate their services so that the State goals
listed in this Section are achieved. This coordination may be,
but is not required to be, accomplished through the use of
Memoranda of Understanding (MOUs) or other similar agreements
with the intent of ensuring best practices of interoperability
and facilitating interagency cooperation. Appropriate mobile
response service for mental and behavioral health emergencies
shall be available regardless of whether the initial contact
was with 9-8-8, with 9-1-1, or directly with an emergency
service dispatched through 9-1-1. Appropriate mobile response
services must:
(1) whenever possible, ensure that individuals
experiencing mental or behavioral health crises are

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diverted from hospitalization or incarceration and are
instead linked with available appropriate community
services;
(2) include the option of on-site care if that type of
care is appropriate and does not override the care
decisions of the individual receiving care. Providing care
in the community, through methods like mobile crisis
units, is encouraged. If effective care is provided on
site, and if it is consistent with the care decisions of
the individual receiving the care, further transportation
to other medical providers is not required by this Act;
(3) recommend appropriate referrals for available
community services if the individual receiving on-site
care is not already in a treatment relationship with a
service provider or is unsatisfied with their current
service providers. The referrals shall take into
consideration waiting lists and copayments, which may
present barriers to access; and
(4) subject to the care decisions of the individual
receiving care, coordinate transportation for any
individual experiencing a mental or behavioral health
emergency to the most integrated and least restrictive
setting feasible. A mobile crisis response team may
provide transportation if the mobile crisis response team
is appropriately equipped and staffed to do so.
(b) Prioritize requests for emergency assistance. 9-1-1

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PSAPs, emergency services dispatched through 9-1-1 PSAPs, and
the mobile mental and behavioral health service established by
the Department Division of Mental Health must provide guidance
for prioritizing calls for assistance and maximum response
time in relation to the type of emergency reported.
(c) Provide appropriate response times. From the time of
first notification, 9-1-1 PSAPs, emergency services dispatched
through 9-1-1 PSAPs, and the mobile mental and behavioral
health service established by the Department Division of
Mental Health must provide the response within a response time
appropriate to the care requirements of the individual with an
emergency.
(d) Require appropriate mobile mental health relief
provider training. Mobile mental health relief providers must
have adequate training to address the needs of individuals
experiencing a mental or behavioral health emergency. Adequate
training at least includes:
(1) training in de-escalation techniques;
(2) knowledge of local community services and
supports;
(3) training in respectful interaction with people
experiencing mental or behavioral health crises, including
the concepts of stigma and respectful language;
(4) training in recognizing and working with people
with neurodivergent and developmental disability diagnoses
and in the techniques available to help stabilize and

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connect them to further services; and
(5) training in the involuntary commitment process, in
identification of situations that meet the standards for
involuntary commitment, and in cultural competencies and
social biases to guard against any group being
disproportionately subjected to the involuntary commitment
process or the use of the process not warranted under the
legal standard for involuntary commitment.
(e) Require minimum team staffing. The Department Division
of Mental Health, in consultation with the Regional Advisory
Committees created in Section 40, shall determine the
appropriate credentials for the mental health providers
responding to calls, including to what extent the mobile
mental health relief providers must have certain credentials
and licensing, and to what extent the mobile mental health
relief providers can be peer support professionals.
(f) Require training from individuals with lived
experience. Training shall be provided by individuals with
lived experience to the extent available.
(g) Adopt guidelines directing referral to restrictive
care settings. Mobile mental health relief providers must have
guidelines to follow when considering whether to refer an
individual to more restrictive forms of care, like emergency
room or hospital settings.
(h) Specify regional best practices. Mobile mental health
relief providers providing these services must do so

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consistently with best practices, which include respecting the
care choices of the individuals receiving assistance. Regional
best practices may be broken down into sub-regions, as
appropriate to reflect local resources and conditions. With
the agreement of the impacted EMS Regions, providers of
emergency response to physical emergencies may participate in
another EMS Region for mental and behavioral response, if that
participation shall provide a better service to individuals
experiencing a mental or behavioral health emergency.
(i) Adopt a system for directing care in advance of an
emergency. The Department Division of Mental Health shall
select and publicly identify a system that allows individuals
who voluntarily chose to do so to provide confidential
advanced care directions to individuals providing services
under this Act. No system for providing advanced care
direction may be implemented unless the Department Division of
Mental Health approves it as confidential, available to
individuals at all economic levels, and non-stigmatizing. The
Department Division of Mental Health may defer this
requirement for providing a system for advanced care direction
if it determines that no existing systems can currently meet
these requirements.
(j) Train dispatching staff. The personnel staffing 9-1-1,
3-1-1, or other emergency response intake systems must be
provided with adequate training to assess whether coordinating
with 9-8-8 is appropriate.

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(k) Establish protocol for emergency responder
coordination. The Department Division of Mental Health shall
establish a protocol for mobile mental health relief
providers, law enforcement, and fire and ambulance services to
request assistance from each other, and train these groups on
the protocol.
(l) Integrate law enforcement. The Department Division of
Mental Health shall provide for law enforcement to request
mobile mental health relief provider assistance whenever law
enforcement engages an individual appropriate for services
under this Act. If law enforcement would typically request EMS
assistance when it encounters an individual with a physical
health emergency, law enforcement shall similarly dispatch
mental or behavioral health personnel or medical
transportation when it encounters an individual in a mental or
behavioral health emergency.
(m) 9-1-1 PSAPs shall screen specific types of law
enforcement calls and follow approved protocols and processes
under this Act to identify callers experiencing behavioral
health crises and refer them for a behavioral health response.
(n) 9-1-1 PSAPs shall open and follow the emergency
medical dispatch protocols established under the Emergency
Medical Services (EMS) Systems Act at the start of all
emergency calls when appropriate to ensure the protocols are
used and applied consistently and uniformly to ensure that
information related to behavioral health emergency calls is

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available for data collection and can be used to determine
which calls should be referred for a behavioral health
response.
(o) PSAP telecommunicators, 9-8-8 crisis counselors, and
mobile mental health relief providers shall complete training
necessary to support the implementation of this Act, as
approved by the Department or the Department's designee.
(p) 9-1-1 PSAPs, 9-8-8 providers, and mobile mental health
relief providers shall provide required data using the format
and data definitions specified by the Department in rule. The
information may be used to evaluate implementation, evaluate
quality assurance and improvement efforts, and monitor
compliance with this Act.
(Source: P.A. 103-105, eff. 6-27-23; 104-155, eff. 8-1-25;
revised 12-12-25.)
(50 ILCS 754/30)
Sec. 30. State prohibitions. 9-1-1 PSAPs, emergency
services dispatched through 9-1-1 PSAPs, and the mobile mental
and behavioral health service established by the Department
Division of Mental Health must coordinate their services so
that, based on the information provided to them, the following
State prohibitions are avoided:
(a) Law enforcement responsibility for providing mental
and behavioral health care. In any area where mobile mental
health relief providers are available for dispatch, law

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enforcement shall not be dispatched to respond to an
individual requiring mental or behavioral health care unless
that individual is (i) involved in a suspected violation of
the criminal laws of this State, or (ii) presents a threat of
physical injury to self or others. Mobile mental health relief
providers are not considered available for dispatch under this
Section if 9-8-8 reports that it cannot dispatch appropriate
service within the maximum response times established by each
Regional Advisory Committee under Section 45.
(1) Standing on its own or in combination with each
other, the fact that an individual is experiencing a
mental or behavioral health emergency, or has a mental
health, behavioral health, or other diagnosis, is not
sufficient to justify an assessment that the individual is
a threat of physical injury to self or others, or requires
a law enforcement response to a request for emergency
response or medical transportation.
(2) If, based on its assessment of the threat to
public safety, law enforcement would not accompany medical
transportation responding to a physical health emergency,
unless requested by mobile mental health relief providers,
law enforcement may not accompany emergency response or
medical transportation personnel responding to a mental or
behavioral health emergency that presents an equivalent
level of threat to self or public safety.
(3) Without regard to an assessment of threat to self

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or threat to public safety, law enforcement may station
personnel so that they can rapidly respond to requests for
assistance from mobile mental health relief providers if
law enforcement does not interfere with the provision of
emergency response or transportation services. To the
extent practical, not interfering with services includes
remaining sufficiently distant from or out of sight of the
individual receiving care so that law enforcement presence
is unlikely to escalate the emergency.
(b) Mobile mental health relief provider involvement in
involuntary commitment. Mobile mental health relief providers
may participate in the involuntary commitment process only to
the extent permitted under the Mental Health and Developmental
Disabilities Code. The Department Division of Behavioral
Health shall, in consultation with each Regional Advisory
Committee, as appropriate, monitor the use of involuntary
commitment under this Act and provide systemic recommendations
to improve outcomes for those subject to commitment.
(c) Use of law enforcement for transportation. In any area
where mobile mental health relief providers are available for
dispatch, unless requested by mobile mental health relief
providers, law enforcement shall not be used to provide
transportation to access mental or behavioral health care, or
travel between mental or behavioral health care providers,
except where (i) no alternative is available; (ii) the
individual requests transportation from law enforcement and

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law enforcement mutually agrees to provide transportation; or
(iii) the Mental Health and Developmental Disabilities Code
requires or permits law enforcement to provide transportation.
(d) Reduction of educational institution obligations. The
services coordinated under this Act may not be used to replace
any service an educational institution is required to provide
to a student. It shall not substitute for appropriate special
education and related services that schools are required to
provide by any law.
(e) This Section is operative beginning on the date the 3
conditions in Section 65 are met or July 1, 2025, whichever is
earlier.
(Source: P.A. 103-105, eff. 6-27-23; 103-645, eff. 7-1-24;
104-155, eff. 8-1-25.)
(50 ILCS 754/35)
Sec. 35. Non-violent misdemeanors. The Department's
Division of Mental Health's Guidance for 9-1-1 PSAPs and
emergency services dispatched through 9-1-1 PSAPs for
coordinating the response to individuals who appear to be in a
mental or behavioral health emergency while engaging in
conduct alleged to constitute a non-violent misdemeanor shall
promote the following:
(a) Prioritization of Health Care. To the greatest
extent practicable, community-based mental or behavioral
health services should be provided before addressing law

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enforcement objectives.
(b) Diversion from Further Criminal Justice
Involvement. To the greatest extent practicable,
individuals should be referred to health care services
with the potential to reduce the likelihood of further law
enforcement engagement and referral to a pre-arrest or
pre-booking case management unit should be prioritized in
any areas served by pre-arrest or pre-booking case
management.
(Source: P.A. 102-580, eff. 1-1-22; 103-105, eff. 6-27-23.)
(50 ILCS 754/40)
Sec. 40. Statewide Advisory Committee.
(a) The Department Division of Mental Health shall
establish a Statewide Advisory Committee to review and make
recommendations for aspects of coordinating 9-1-1 and the
9-8-8 mobile mental health response system most appropriately
addressed on a State level.
(b) Issues to be addressed by the Statewide Advisory
Committee include, but are not limited to, addressing changes
necessary in 9-1-1 call taking protocols and scripts used in
9-1-1 PSAPs where those protocols and scripts are based on or
otherwise dependent on national providers for their operation.
(c) The Statewide Advisory Committee shall recommend a
system for gathering data related to the coordination of the
9-1-1 and 9-8-8 systems for purposes of allowing the parties

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to make ongoing improvements in that system. As practical, the
system shall attempt to determine issues, which may include,
but are not limited to:
(1) the volume of calls coordinated between 9-1-1 and
9-8-8;
(2) the volume of referrals from other first
responders to 9-8-8;
(3) the volume and type of calls deemed appropriate
for referral to 9-8-8 but could not be served by 9-8-8
because of capacity restrictions or other reasons;
(4) the appropriate information to improve
coordination between 9-1-1 and 9-8-8;
(5) the appropriate information to improve the 9-8-8
system, if the information is most appropriately gathered
at the 9-1-1 PSAPs; and
(6) the number of instances of mobile mental health
relief providers initiating petitions for involuntary
commitment, broken down by county and contracting entity
employing the petitioning mobile mental health relief
providers and the aggregate demographic data of the
individuals subject to those petitions.
(d) The Statewide Advisory Committee shall consist of:
(1) the Statewide 9-1-1 Administrator, ex officio;
(2) one representative designated by the Illinois
Chapter of National Emergency Number Association (NENA);
(3) one representative designated by the Illinois

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Chapter of Association of Public Safety Communications
Officials (APCO);
(4) one representative of the Division of Behavioral
Health and Recovery of the Department of Human Services
Mental Health;
(5) one representative of the Illinois Department of
Public Health;
(6) one representative of a statewide organization of
EMS responders;
(7) one representative of a statewide organization of
fire chiefs;
(8) two representatives of statewide organizations of
law enforcement;
(9) two representatives of mental health, behavioral
health, or substance abuse providers; and
(10) six four representatives of advocacy
organizations either led by or consisting primarily of
individuals with intellectual or developmental
disabilities, individuals with behavioral disabilities, or
individuals with lived experience; and .
(11) one representative of the Division of
Developmental Disabilities of the Department of Human
Services.
(e) The members of the Statewide Advisory Committee, other
than the Statewide 9-1-1 Administrator, shall be appointed by
the Secretary of Human Services.

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(f) The Statewide Advisory Committee shall continue to
meet until this Act has been fully implemented, as determined
by the Department Division of Mental Health, and mobile mental
health relief providers are available in all parts of
Illinois. The Department Division of Mental Health may
reconvene the Statewide Advisory Committee at its discretion
after full implementation of this Act.
(Source: P.A. 103-105, eff. 6-27-23; 104-155, eff. 8-1-25.)
(50 ILCS 754/45)
Sec. 45. Regional Advisory Committees.
(a) The Department Division of Mental Health shall
establish Regional Advisory Committees in each EMS Region to
advise on regional issues related to emergency response
systems for mental and behavioral health. The Secretary of
Human Services shall appoint the members of the Regional
Advisory Committees. Each Regional Advisory Committee shall
consist of:
(1) representatives of the 9-1-1 PSAPs in the region;
(2) representatives of the EMS Medical Directors
Committee, as constituted under the Emergency Medical
Services (EMS) Systems Act, or other similar committee
serving the medical needs of the jurisdiction;
(3) representatives of law enforcement officials with
jurisdiction in the Emergency Medical Services (EMS)
Regions;

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(4) representatives of both the EMS providers and the
unions representing EMS or emergency mental and behavioral
health responders, or both; and
(5) advocates from the mental health, behavioral
health, intellectual disability, and developmental
disability communities.
If no person is willing or available to fill a member's
seat for one of the required areas of representation on a
Regional Advisory Committee under paragraphs (1) through (5),
the Secretary of Human Services shall adopt procedures to
ensure that a missing area of representation is filled once a
person becomes willing and available to fill that seat.
(b) The majority of advocates on the Regional Advisory
Committee must either be individuals with a lived experience
of a condition commonly regarded as a mental health or
behavioral health disability, developmental disability, or
intellectual disability or be from organizations primarily
composed of such individuals. The members of the Committee
shall also reflect the racial demographics of the jurisdiction
served. To achieve the requirements of this subsection, the
Department Division of Mental Health must establish a clear
plan and regular course of action to engage, recruit, and
sustain areas of established participation. The plan and
actions taken must be shared with the general public.
(c) Subject to the oversight of the Department of Human
Services Division of Mental Health, the EMS Medical Directors

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Committee or a chair appointed in agreement of the Department
Division of Mental Health and the EMS Medical Directors
Committee is responsible for convening the meetings of the
committee. Qualifications for appointment as chair under this
subsection include a demonstrated understanding of the tasks
of the Regional Advisory Committee as well as standing within
the region as a leader capable of building consensus for the
purpose of achieving the tasks assigned to the committee.
Impacted units of local government may also have
representatives on the committee subject to approval by the
Department Division of Mental Health, if this participation is
structured in such a way that it does not give undue weight to
any of the groups represented.
(Source: P.A. 102-580, eff. 1-1-22; 103-105, eff. 6-27-23;
103-645, eff. 7-1-24.)
(50 ILCS 754/50)
Sec. 50. Regional Advisory Committee responsibilities.
(a) Each Regional Advisory Committee and subregional
committee established by the Regional Advisory Committee are
responsible for designing the local protocols to allow its
region's or subregion's 9-1-1 call centers and emergency
responders to coordinate their activities with 9-8-8 as
required by this Act and monitoring current operation to
advise on ongoing adjustments to the local protocols.
(b) A subregional committee, which may be convened by a

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majority vote of a Regional Advisory Committee, must include
members that are representative of all required categories of
the full Regional Advisory Committee and must provide guidance
to the Regional Advisory Committees on adjustments that need
to be made for local level operationalization of protocols.
Any subregional committee formed shall be comprised of at
least 25% of individuals with lived experience of a condition
commonly regarded as a mental health or behavioral health
disability, developmental disability, or intellectual
disability; guardians of such individuals; or individuals from
mental or behavioral health providers, groups, or networks.
Each member of a subregional committee must be approved by a
majority of Regional Advisory Committee members, but is not
required to be a member of the Regional Advisory Committee.
Meetings of subregional committees shall be accessible to all
members of the Regional Advisory Committee and interested
stakeholders. Subregional committees shall also provide a list
of their members to their Regional Advisory Committee, share
meeting dates and locations with Regional Advisory Committee
members and the public, and make meeting minutes available to
the Regional Advisory Committee following each meeting. No
subregional committee shall be formed or meet without the
approval of a majority of Regional Advisory Committee members.
Subregional committees may not develop policies that are in
conflict with this Act or policies of the Regional Advisory
Committee.

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(c) Included in this responsibility, each Regional
Advisory Committee or subregional committee must:
(1) negotiate the appropriate amendment of each 9-1-1
PSAP emergency dispatch protocols, in consultation with
each 9-1-1 PSAP in the EMS Region and consistent with
national certification requirements;
(2) set maximum response times for 9-8-8 to provide
service when an in-person response is required, based on
type of mental or behavioral health emergency, which, if
exceeded, constitute grounds for sending other emergency
responders through the 9-1-1 system;
(3) report, geographically by police district if
practical, the data collected through the direction
provided by the Statewide Advisory Committee in
aggregated, non-individualized monthly reports. These
reports shall be available to the Regional Advisory
Committee members, subregional committee members, the
Department of Human Service Division of Mental Health, the
Administrator of the 9-1-1 Authority, and to the public
upon request;
(4) convene, after the initial regional policies are
established, at least every 2 years to consider amendment
of the regional policies, if any, and also convene
whenever a member of the Committee requests that the
Committee or subregional committee consider an amendment;
and

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(5) identify regional resources and supports for use
by the mobile mental health relief providers as they
respond to the requests for services; .
(6) review regional and subregional crisis response
system capacities and resources to inform planning and
implementation and to foster collaboration across all
sectors of the system; and
(7) determine community needs and make a plan to
support local communities that wish to explore potential
resources that may be used to create additional mobile
mental health relief provider services to provide more
immediate service coverage where needed. These additional
mobile mental health relief provider services may be
dispatched from 9-1-1, 9-8-8, or successor dispatch
systems and shall be subject to the same standards and
requirements as mobile mental health relief providers
funded by the State.
Nothing in this Section shall be construed to require any
locality or municipality to fund crisis services that are not
currently available, or to prohibit any such locality or
municipality from funding such services.
(d) Sections 40, 45, and 50 place the Statewide Advisory
Committee in an advisory role to the Regional Advisory
Committees that are responsible for developing protocols for
their regions. Nothing outside of this Act shall be construed
to erode or compromise the autonomy and authority of the

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Regional Advisory Committees or to grant any authority to the
Statewide Advisory Committee that is assigned to the Regional
Advisory Committees.
(Source: P.A. 102-580, eff. 1-1-22; 103-105, eff. 6-27-23;
103-645, eff. 7-1-24.)
(50 ILCS 754/65)
Sec. 65. PSAP and emergency service dispatched through a
9-1-1 PSAP; coordination of activities with mobile and
behavioral health services.
(a) Each 9-1-1 PSAP and emergency service dispatched
through a 9-1-1 PSAP must begin coordinating its activities
with the mobile mental and behavioral health services
established by the Department Division of Mental Health once
all 3 of the following conditions are met, but not later than
July 1, 2027:
(1) the Statewide Committee has negotiated useful
protocol and 9-1-1 operator script adjustments with the
contracted services providing these tools to 9-1-1 PSAPs
operating in Illinois;
(2) the appropriate Regional Advisory Committee has
completed design of the specific 9-1-1 PSAP's process for
coordinating activities with the mobile mental and
behavioral health service; and
(3) the mobile mental and behavioral health service is
available in their jurisdiction.

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(b) To achieve the conditions of subsection (a) by July 1,
2027, the following activities shall be completed:
(1) No later than June 30, 2025, pilot testing of the
revised protocols;
(2) No later than June 30, 2026:
(A) assessment and evaluation of the pilots;
(B) revisions, as needed, of protocols and
operations based on assessment and evaluation of the
pilots;
(C) implementation of revised protocols at pilot
sites; and
(D) implementation of revised protocols by PSAPs
who are ready to implement, otherwise known as early
adopters; and
(3) No later than June 30, 2027, implementation of
revised protocols by all remaining PSAPs, including any
PSAPs that previously cited financial barriers to updating
systems.
(Source: P.A. 103-105, eff. 6-27-23; 103-645, eff. 7-1-24;
104-155, eff. 8-1-25.)
(50 ILCS 754/70)
Sec. 70. Report. On or before July 1, 2026 and twice every
year 2023 and on a quarterly basis thereafter, the Department
Division of Mental Health shall submit a report to the General
Assembly on its progress in implementing this Act until full

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implementation has been achieved statewide. The report , which
shall include, but not be limited to, a strategic assessment
that evaluates the success toward current strategy,
identification of future targets for implementation that help
estimate the potential for success and provides a basis for
assessing future performance, and key benchmarks to provide a
comparison to set in context and help stakeholders understand
their positions.
(Source: P.A. 103-105, eff. 6-27-23.)
(50 ILCS 754/75 new)
Sec. 75. Oversight of PSAP compliance.
(a) The Office of the Statewide 9-1-1 Administrator shall
monitor and require public safety answering points to comply
with the requirements of this Act in accordance with Sections
7.2 and 7.3 of the Emergency Telephone System Act. The
Department shall provide consultation and collaboration to the
Statewide 9-1-1 Administrator to support PSAP compliance with
this Act.
(b) The Office of the Statewide 9-1-1 Administrator shall
consult with the Department to support PSAP compliance under
this Act. In carrying out the responsibility under subsection
(a), the Department shall provide consultation, resources,
collaboration, and guidance to the Statewide 9-1-1
Administrator, as appropriate, to support PSAP compliance with
the Community Emergency Services and Support Act. The guidance

10400SB3798sam001 - 74 - LRB104 20700 WRO 35355 a
shall include required data elements, reporting formats, and a
mechanism for reporting provider service data to support
monitoring, verification, and quality improvement.
(50 ILCS 754/80 new)
Sec. 80. Rulemaking. The Department may adopt rules to
implement and administer this Act. Any rulemaking related to
this Act may not be inconsistent with this Act and shall
include consultation and meaningful input from relevant
stakeholders, including, but not limited to, the Statewide
Advisory Committee and Regional Advisory Committees.".