55.56.
(a) Statutory damages under either subdivision (a) of Section 52 or subdivision (a) of Section 54.3 may be recovered in a construction-related accessibility claim against a place of public accommodation only if a violation or violations of one or more construction-related accessibility standards denied the plaintiff full and equal access to the place of public accommodation on a particular occasion.(b) A plaintiff is denied full and equal access only if the plaintiff personally encountered the violation on a particular occasion, or the plaintiff was deterred from accessing a place of public accommodation on a particular occasion.
(c) A violation personally encountered by a plaintiff may be sufficient to cause a denial of full and equal access if the plaintiff experienced difficulty, discomfort, or embarrassment because of the violation.
(d) A plaintiff demonstrates that the plaintiff was deterred from accessing a place of public accommodation on a particular occasion only if both of the following apply:
(1) The plaintiff had actual knowledge of a violation or violations that prevented or reasonably dissuaded the plaintiff from accessing a place of public accommodation that the plaintiff intended to use on a particular occasion.
(2) The violation or violations would have actually denied the plaintiff full and equal access if the plaintiff had
accessed the place of public accommodation on that particular occasion.
(e) (1) The following technical violations are presumed to not cause a person difficulty, discomfort, or embarrassment for the purpose of an award of minimum statutory damages in a construction-related accessibility claim, as set forth in subdivision (c), where the defendant is a small business, as described by subparagraph (B) of paragraph (2) of subdivision (g), the defendant has corrected, within 15 days of the service of a summons and complaint asserting a construction-related accessibility claim or receipt of a written notice, whichever is earlier, all of the technical violations that are the basis of the claim, and the claim is based on one or more of the following violations:
(A) Interior signs, other than directional signs or signs that identify the location of accessible elements, facilities, or features, when not all such elements, facilities, or features are accessible.
(B) The lack of exterior signs, other than parking signs and directional signs, including signs that indicate the location of accessible pathways or entrance and exit doors when not all pathways or entrance and exit doors are accessible.
(C) The order in which parking signs are placed or the exact location or wording of parking signs, provided that the parking signs are clearly visible and indicate the location of accessible parking and van-accessible parking.
(D) The color of parking signs, provided that the color of
the background contrasts with the color of the information on the sign.
(E) The color of parking lot striping, provided that it exists and provides sufficient contrast with the surface upon which it is applied to be reasonably visible.
(F) Faded, chipped, damaged, or deteriorated paint in otherwise fully compliant parking spaces and passenger access aisles in parking lots, provided that it indicates the required dimensions of a parking space or access aisle in a manner that is reasonably visible.
(G) The presence or condition of detectable warning surfaces on ramps, except where the ramp is part of a pedestrian path of travel that intersects with a vehicular lane or other hazardous area.
(2) The presumption set forth in paragraph (1) affects the plaintiff’s burden of proof and is rebuttable by evidence showing, by a preponderance of the evidence, that the plaintiff did, in fact, experience difficulty, discomfort, or embarrassment on the particular occasion as a result of one or more of the technical violations listed in paragraph (1).
(3) This subdivision shall apply only to claims filed on or after the effective date of Senate Bill 269 of the 2015–16 Regular Session.
(f) Statutory damages may be assessed pursuant to subdivision (a) based on each particular occasion that the plaintiff was denied full and equal access, and not upon the number of violations of construction-related accessibility
standards identified at the place of public accommodation where the denial of full and equal access occurred. If the place of public accommodation consists of distinct facilities that offer distinct services, statutory damages may be assessed based on each denial of full and equal access to the distinct facility, and not upon the number of violations of construction-related accessibility standards identified at the place of public accommodation where the denial of full and equal access occurred.
(g) (1) Notwithstanding any other law, a defendant’s liability for statutory damages in a construction-related accessibility claim against a place of public accommodation is reduced to a minimum of one thousand dollars ($1,000) for each offense if the defendant demonstrates that it has corrected all construction-related
violations that are the basis of a claim within 60 days of being served with any notice of violation or complaint, and the defendant demonstrates any of the following:
(A) The structure or area of the alleged violation was determined to be “CASp-inspected” or “meets applicable standards” and, to the best of the defendant’s knowledge, there were no modifications or alterations that impacted compliance with construction-related accessibility standards with respect to the plaintiff’s claim that were completed or commenced between the date of that determination and the particular occasion on which the plaintiff was allegedly denied full and equal access.
(B) The structure or area of the alleged violation was the subject of an inspection report indicating “CASp determination pending” or
“Inspected by a CASp,” and the defendant has either implemented reasonable measures to correct the alleged violation before the particular occasion on which the plaintiff was allegedly denied full and equal access, or the defendant was in the process of correcting the alleged violation within a reasonable time and manner before the particular occasion on which the plaintiff was allegedly denied full and equal access.
(C) For a claim alleging a construction-related accessibility violation filed before January 1, 2018, the structure or area of the alleged violation was a new construction or an improvement that was approved by, and passed inspection by, the local building department permit and inspection process on or after January 1, 2008, and before January 1, 2016, and, to the best of the defendant’s knowledge, there were no modifications or
alterations that impacted compliance with respect to the plaintiff’s claim that were completed or commenced between the completion date of the new construction or improvement and the particular occasion on which the plaintiff was allegedly denied full and equal access.
(D) The structure or area of the alleged violation was new construction or an improvement that was approved by, and passed inspection by, a local building department official who is a certified access specialist, and, to the best of the defendant’s knowledge, there were no modifications or alterations that affected compliance with respect to the plaintiff’s claim that were completed or commenced between the completion date of the new construction or improvement and the particular occasion on which the plaintiff was allegedly denied full and equal access.
(2) Notwithstanding any other law, a defendant’s liability for statutory damages in a construction-related accessibility claim against a place of public accommodation is reduced to a minimum of two thousand dollars ($2,000) for each offense if the defendant demonstrates both of the following:
(A) The defendant has corrected all construction-related violations that are the basis of a claim within 30 days of being served with any notice of violation or complaint.
(B) The defendant is a small business that has employed 25 or fewer employees on average over the past three years, or for the years it has been in existence if less than three years, as evidenced by wage report forms filed with the Economic Development Department,
and has average annual gross receipts of less than three million five hundred thousand dollars ($3,500,000) over the previous three years, or for the years it has been in existence if less than three years, as evidenced by federal or state income tax returns. The average annual gross receipts dollar amount shall be adjusted biannually by the Department of General Services for changes in the California Consumer Price Index for All Urban Consumers, as compiled by the Department of Industrial Relations. The Department of General Services shall post that adjusted amount on its internet website.
(3) (A) Notwithstanding any other law, a defendant shall not be liable for minimum statutory damages in a construction-related accessibility claim, with respect to a violation noted in a report by a certified access specialist (CASp),
for a period of 120 days following the date of the inspection if the defendant demonstrates compliance with each of the following:
(i) The defendant is a business that, as of the date of inspection, has employed 50 or fewer employees on average over the past three years, or for the years it has been in existence if less than three years, as evidenced by wage report forms filed with the Employment Development Department.
(ii) The structure or area of the alleged violation was the subject of an inspection report indicating “CASp determination pending” or “Inspected by a CASp.”
(iii) The inspection predates the filing of the claim by, or receipt of a demand letter from, the plaintiff regarding the alleged violation of
a construction-related accessibility standard, and the defendant was not on notice of the alleged violation before the CASp inspection.
(iv) The defendant has corrected, within 120 days of the date of the inspection, all construction-related violations in the structure or area inspected by the CASp that are noted in the CASp report that are the basis of the claim.
(v) The defendant has posted, as of the date of the alleged violation, the notice described in paragraph (5) of subdivision (a) of Section 55.53 in a conspicuous place within five feet of all public entrances to the place of public accommodation.
(B) Notwithstanding any other law, a defendant who claims the benefit of the reduction of, or protection from
liability for, minimum statutory damages under this subdivision shall disclose the date and findings of any CASp inspection to a plaintiff if relevant to a claim or defense in an action.
(4) (A) Notwithstanding any other law, and except as provided in subparagraph (D), a defendant who qualifies for the Small Business Right to Cure Program, established pursuant to this paragraph, shall, for a period of six years following the date of a CASp report that meets the requirements of this paragraph, not be liable for minimum statutory damages for any construction-related accessibility claim brought during that six-year period. The limitation of liability described in this paragraph applies only to a construction-related accessibility violation of an element within a facility, structure, or area of the premises of a place
of public accommodation that was subject to a CASp inspection and noted in the CASp report.
(B) In order to qualify for the Small Business Right to Cure Program, the defendant shall demonstrate all of the following:
(i) The defendant is a place of accommodation that, as of the date of a CASp inspection that is the basis for the public accommodation qualifying for the program, has employed 25 or fewer employees on average over the past three years, or for the years it has been in existence if less than three years, as evidenced by wage report forms filed with the Employment Development Department.
(ii) The CASp inspection that is the basis for the public accommodation asserting that it qualifies for the program occurs on
or after January 1, 2026, and
predates the particular occasion when the plaintiff or prospective plaintiff alleges they were denied full and equal access to the place of public accommodation or were deterred from accessing a place of public accommodation, as described in subdivisions (b) or (c).
(iii) The defendant was not on actual or constructive notice of
the alleged violation or violations or a complaint before the date when the notice of violation was mailed or sent to the defendant, or when the complaint was filed.
(iv) The alleged violation or violations identified in the notice of violation or complaint involve an element within the structure or area of the premises of the place of public accommodation that was subject to the CASp inspection and noted in the CASp report.
(v) The defendant has posted, prior to the date of the alleged violation, both of the following in a conspicuous place within five feet of all public entrances to the place of public accommodation:
(I) The CASp inspection notice for the premises described in paragraph (5) of subdivision (a)
of Section 55.53.
(II) A Notice of Participation in the Small Business Right to Cure Program.
(vi) The defendant corrected, within 120 days of the date of the CASp inspection that is the basis for the place of public accommodation qualifying for the program, all construction-related violations in the structure or area inspected by the CASp that were noted in the CASp report, except as
provided pursuant to paragraph (6).
(vii) The defendant responded to the plaintiff or prospective plaintiff in writing, sent to the physical return address via United States mail, and to any electronic mail address provided in the notice of violation described in paragraph (4) of subdivision (k), within 30 days of a notice of violation being mailed or sent to the defendant or a complaint being filed, and included all of the
following in the response:
(I) An agreement by the defendant to correct all construction-related accessibility violations that are identified by the plaintiff or prospective plaintiff in their notice of violation or complaint.
(II) An explanation by the defendant about which construction-related accessibility violations, if any, at the facility on the premises that includes the subject place of public accommodation, require more than 120 days to modify or alter in order to correct all of the alleged construction-related accessibility violations identified by the plaintiff or prospective plaintiff in their notice of violation or complaint, provided that the delay is reasonable, complies with paragraph (6), and does not exceed 180 days.
(III) A complete copy of the CASp report that is the basis for the public accommodation asserting that it qualifies for the program.
(viii) The defendant corrected all construction-related accessibility violations identified by the plaintiff or prospective plaintiff in their notice of violation or complaint within 120 days of the date of being served with the notice of violation or complaint, except when the extended period to correct the violations is reasonable, complies with paragraph (6), and does not exceed 180 days.
(C) A public accommodation that participates in the Small Business Right to Cure Program described in this paragraph shall, as a condition of its participation, upon request during regular business
hours, or within 72 hours of receiving an oral or written request for the CASp report, make the following available to the public for inspection:
(i) The CASp report that is the basis for the public accommodation asserting that it qualifies for the program.
(ii) All building permits and all other documents related to improvements, including improvements that did not require a permit, such as the resurfacing or restriping of parking lots, that evidence alteration, modification, or structural repair of the subject facility, and all parts or elements thereof, that occurred after the date of the CASp report that is the basis for the public accommodation asserting that it qualifies for the program.
(D) No provision of the
program described in this paragraph shall apply under any of the following conditions:
(i) One or more of the alleged construction-related accessibility violations identified in the notice of violation or complaint address an element within the facility, structure, or area of the place of public accommodation that was subject to the CASp inspection, but the violation or violations were not noted in the CASp report.
(ii) One or more of the alleged construction-related accessibility violations identified in the notice of violation or complaint address an element that is not within the facility, structure, or area of the place of public accommodation that was subject to the CASp inspection.
(iii) The defendant failed to
qualify for the requirements of the program, including failure to correct, within the time period allowed by law, all construction-related violations of all elements of the facility, structure, or area of the place of public accommodation that were subject to the CASp inspection that is the basis for the public accommodation asserting that it qualifies for the program, or the defendant failed to comply with any requirement of subparagraph (C).
(iv) (I) The CASP report that is the basis for the public accommodation asserting that it qualifies for the program does either of the following:
(ia) Uses incorrect accessibility standards or omits applicable accessibility standards in the assessment of a building facility or element.
(ib) Fails to make recommendations for remediation of accessibility of accessibility standards or makes the recommendations based on the misapplication or omission of state and federal accessibility laws, regulations, or standards.
(II) For purposes of subclause (I), by way of example, not limitation, no provision of this program shall apply if a CASp recommended that a facility or element only needs to be remediated within the limits of the readily achievable standard” “readily achievable” standard of the federal Americans with Disabilities Act of 1990 (42 U.S.C. Sec. 12181(9)) when the facility or element was
subject to new construction or alteration standards as set forth in federal or state law, including the Americans with Disabilities Act or the California Building Standards Code (Title 24 of the California Code of Regulations).
(v) The plaintiff or prospective plaintiff alleges either of the following:
(I) An intentional violation of any state or federal disability rights law, a violation related to policies, practices, or procedures, or seeks special damages that arise from physical personal injuries or damage to personal property.
(II) (ia) The defendant failed to maintain in operable working condition an element within the facility, structure, or area of the premises of the place of public
accommodation that is required under state or federal law to be readily accessible and usable by persons with disabilities and that the failure resulted in a barrier to accessibility.
(ib) For purposes of sub-subclause (ia), barriers to accessibility that are caused by a failure to maintain an element of a public
accommodation in an accessible condition include, but are not limited to, the following:
(Ia) Failure to maintain accessible door operating pressures and closing speeds.
(Ib) Failure to service, maintain, or repair lifts, elevators, and other means of providing vertical access where such access already exists, or is required by law.
(Ic) Failure to repair or maintain pedestrian surfaces that are required to be accessible, including the exterior and interior routes, accessible parking areas, sidewalks, and walkways and to ensure that all of these surfaces demonstrate slopes and cross slopes that comply with state and federal law, without abrupt changes in level or defects, inclusive of cracks, fissures, or
potholes, that would result in noncompliance with applicable construction-related accessibility standards pursuant to state or federal law.
(Id) Failure to keep aisles or other interior or exterior routes that are required to be accessible free from clutter, protruding objects, and other barriers.
(Ie) Failure to ensure that doors, transaction counters and other elements that are required to be accessible demonstrate accessible approach space.
(E) (i) The State Architect may develop a form Notice of Participation in the Small Business Right to Cure Program that includes all of the information in clause (ii).
(ii) Until and unless the
State Architect promulgates the form pursuant to clause (i), a business owner may satisfy any requirement to provide a Notice of Participation in the Small Business Right to Cure Program by providing the following written statement:
| This business is a public accommodation that qualifies for, and is participating in, the Small Business Right to Cure Program set forth in paragraph (4) of subdivision (g) of Section 55.56 of the Civil Code. The business will correct any violation of a construction-related accessibility standard on the premises of the place of public accommodation about which we are notified within 120 days of notification, except as provided and limited by state law. Subject to a public accommodation’s compliance with all requirements of the program, state law
provides that a public accommodation participating in the program is not liable for minimum statutory damages in a construction-related accessibility claim if all violations are corrected within 120 days, except as provided and limited by state law, for the program period. |
| One of the reasons why this public accommodation qualifies for the Small Business Right to Cure Program is because this property was inspected by a certified access specialist (CASp) and because the public accommodation has corrected all of the construction-related accessibility violations in the areas of this place of public accommodation that were noted in the CASp report. The CASp report for these premises is available for public inspection upon oral or written request and must be provided to a requester within 72 hours of their request. |
| Name of the Business: | |
| Name(s) of the Business Owner: | |
| Address of Business Property: | |
| Mailing address to notify the business of an accessibility violation: | |
| Date of the CASp inspection of the premises: | |
| Date when all construction-related accessibility violations noted in the CASp report were corrected: | |
(F) (i) A notice of violation shall not be required to be drafted by an attorney. However, nothing in this paragraph prohibits a plaintiff or prospective plaintiff from utilizing the services of an attorney in drafting or sending the notice of violation.
(ii) A notice of violation shall be deemed to satisfy, to the extent required by any other law, any pre-suit notice obligation including, but not limited to, the requirements of Section 1021.5 and paragraph (2) of subdivision (b) of Section 1033 of the Code of Civil Procedure.
(5) (A) A defendant may claim the protection from liability for minimum statutory damages under paragraph (3) only once for each structure or area inspected by a CASp, unless the inspected structure or area has undergone modifications or alterations that affect the compliance with construction-related accessibility standards of those structures or areas after the date of the last inspection, and the defendant obtains an additional CASp inspection within 30 days of final approval by the
building department or certificate of occupancy, as appropriate, regarding the modification or alterations.
(B) A defendant may claim the limitation of liability under paragraph (4) more than once during the program participation period for the same structure or area of the premises of the place of public accommodation that was subject to the CASp inspection, but a defendant shall not claim the limitation of liability more than once for the same element within the inspected facility, structure, or area of the premises.
(6) If the defendant has failed to correct, within 120 days of the date of the inspection, all construction-related violations in the structure or area inspected by the CASp that are noted in the CASp report, the defendant shall not receive any protection from
liability for minimum statutory damages pursuant to paragraphs (3) and (4), unless a building permit is required for the repairs which cannot reasonably be completed by the defendant within 120 days and the defendant is in the process of correcting the violations noted in the CASp report, as evidenced by having, at least, an active building permit necessary for the repairs to correct the violation that was noted, but not corrected, in the CASp report and all of the repairs are completed within 180 days of the date of the inspection.
(7) This subdivision shall not be applicable to intentional violations or claims where the plaintiff alleges an intentional violation, a violation related to policies, practices, or procedures, or seeks special damages that arise from physical personal injuries or damage to personal property.
(8) Nothing in this subdivision affects the awarding of actual damages, or affects the awarding of treble actual damages.
(9) This subdivision shall apply only to claims filed on or after the effective date of Chapter 383 of the Statutes of 2012, except for paragraphs (3), (5), and (6), which shall apply only to claims filed on or after the effective date of Chapter 13 of the Statutes of 2015, and paragraph (4), which shall only apply to claims filed on or after the effective date of Assembly Bill 649 of the 2025–26 Regular Session that comply with its requirements. Nothing in this subdivision is intended to affect a complaint filed before those dates, as applicable.
(h) This section does not alter the applicable law for the awarding
of injunctive or other equitable relief for a violation or violations of one or more construction-related accessibility standards, nor alter any legal obligation of a party to mitigate damages.
(i) In assessing liability under subdivision (d), in an action alleging multiple claims for the same construction-related accessibility violation on different particular occasions, the court shall consider the reasonableness of the plaintiff’s conduct in light of the plaintiff’s obligation, if any, to mitigate damages.
(j) A person that posts any of the following documents on the premises of a place of public accommodation, or authorizes the document to remain posted on the premises, and knows or should know that the document is inauthentic, materially inaccurate, or that the place of
public accommodation does not qualify for the applicable program or other limitation on liability provided by law shall be subject to enforcement under Chapter 5 (commencing with Section 17200) of Part 2 of Division 7 of the Business and Professions Code:
(1) A Notice of Participation in the Small Business Right to Cure Program.
(2) The notice described in paragraph (5) of subdivision (a) of Section 55.53.
(k) For purposes of this section, the following definitions apply:
(1) “Element” means any architectural, structural, mechanical, or design feature of a
facility, whether built in or moveable and whether temporary or permanent, that is required to be accessible to, and useable by, a person with disabilities under state or federal laws, codes, and regulations. Elements include, but are not limited to, doors, assembly areas, ramps, handrails, lifts, a bathroom mirror, a door handle, a sink faucet, or other item that is used, or offered for use in a place of public accommodation or any facility in which the place of public accommodation is located.
(2) “Facility” means all or any portion of buildings, structures, site improvements, elements, and pedestrian routes or vehicular ways that are located on a site.
(3) “Notice of Participation in the Small Business Right to Cure Program” means a written statement posted in a conspicuous place
within five feet of all public entrances to the place of public accommodation, including parking areas and common areas used by the public to access a place of public accommodation that are required to be accessible, indicating that the place of public accommodation qualifies for the program and has corrected or will correct any violation of a construction-related accessibility standard on the premises of the place of public accommodation within 120 days of being notified of the violation, except as provided in paragraph (6) of subdivision (g).
(4) “Notice of violation” means any written communication from a plaintiff or prospective plaintiff that is sent or provided to the party or parties listed in the Notice of Participation in the Small Business Right to Cure Program that is sufficient to put the party or those parties on notice of an
alleged construction-related accessibility violation on the premises of the place of public accommodation by identifying the general location of the element that is basis for the notice and complies with both of the following:
(A) The notice is addressed to the party or parties listed as business owners in the Notice of Participation in the Small Business Right to Cure Program.
(B) The notice includes a physical return address for where the defendant’s written response described in clause (vii) of subparagraph (A) of paragraph (4) of subdivision (g) should be sent by United States mail. The notice may also include an electronic mail address if the plaintiff also requests notification by electronic mail in addition to notification by United States mail.
(5) “Structure or area inspected” means one of the following: the interior of the premises, the exterior of the premises, or both the interior and exterior.
(l) This section shall remain in effect only until January 1, 2034, and as of that date is repealed.