Bill Text: NY A04088 | 2023-2024 | General Assembly | Amended


Bill Title: Relates to licensing consumer debt collectors; sets minimum standards and regulations; establishes penalties for violations.

Spectrum: Partisan Bill (Democrat 5-0)

Status: (Introduced) 2024-04-24 - print number 4088b [A04088 Detail]

Download: New_York-2023-A04088-Amended.html



                STATE OF NEW YORK
        ________________________________________________________________________

                                         4088--B

                               2023-2024 Regular Sessions

                   IN ASSEMBLY

                                    February 9, 2023
                                       ___________

        Introduced  by  M.  of  A. GUNTHER, McDONALD, BURDICK, WEPRIN, TAYLOR --
          read once  and  referred  to  the  Committee  on  Banks  --  committee
          discharged, bill amended, ordered reprinted as amended and recommitted
          to  said committee -- recommitted to the Committee on Banks in accord-
          ance with Assembly Rule 3, sec. 2 --  reported  and  referred  to  the
          Committee  on  Codes  --  committee  discharged, bill amended, ordered
          reprinted as amended and recommitted to said committee

        AN ACT to amend the banking law and the civil practice law and rules, in
          relation to licensing consumer debt collectors

          The People of the State of New York, represented in Senate and  Assem-
        bly, do enact as follows:

     1    Section  1.  The  banking  law is amended by adding a new article 7 to
     2  read as follows:
     3                                 ARTICLE VII
     4                      LICENSED CONSUMER DEBT COLLECTORS
     5  Section 295. Definitions.
     6          296. License required; entities exempt.
     7          297. Application for license; fees.
     8          298. Surety bond required.
     9          299. Examination; books and records; reports.
    10          300. Prohibited acts.
    11          301. Regulations; minimum standards.
    12          302. Application for acquisition of control of a  consumer  debt
    13                 collector.
    14          303. Suspension and revocation.
    15          304. Bad actors.
    16          305. Penalties.
    17          306. Preemption.
    18    § 295. Definitions. As used in this article:
    19    1.  "Affiliated  company"  means  a  consumer debt collector operating
    20  under the control of a licensee, provided that  the  affiliated  company

         EXPLANATION--Matter in italics (underscored) is new; matter in brackets
                              [ ] is old law to be omitted.
                                                                   LBD03040-09-4

        A. 4088--B                          2

     1  shares  common  facilities, management, and operations with the licensee
     2  and the affiliated company does not engage in any collection  activities
     3  other than debt buying or debt collection for the licensee.
     4    2. "Applicant" means a consumer debt collector who has filed an appli-
     5  cation to obtain a license under this article.
     6    3.  "Attorney-at-law"  and "law firm" means any attorney-at-law or law
     7  firm retained by a client for the purpose of litigation and representing
     8  such client through activities that may only be performed by a  licensed
     9  attorney, including acting pursuant to law or regulation by contacting a
    10  consumer  debtor  in  the  course of the representation regarding antic-
    11  ipated, pending, or previous litigation.
    12    4. "Communication" and "communicate" means the conveying  of  informa-
    13  tion  regarding  a  consumer  debt  directly or indirectly to any person
    14  through any medium.
    15    5. "Consumer debt" means any obligation of a natural  person  for  the
    16  payment  of  money  or  its equivalent which arises out of a transaction
    17  which was primarily for personal, family,  or  household  purposes.  The
    18  term  includes  an  obligation  of  a  natural person who is a co-maker,
    19  endorser, guarantor or surety of such a transaction.
    20    6. "Consumer debtor" means any natural person who owes or is  asserted
    21  to owe any consumer debt.
    22    7.  "Consumer  debt collector" means any person who engages in a busi-
    23  ness, a principal purpose of which is consumer debt buying, or regularly
    24  collecting or attempting to collect, directly  or  indirectly,  consumer
    25  debts:  (a) owed or due or asserted to be owed or due to another person;
    26  or (b) obtained by or assigned to such person that are in  default  when
    27  obtained or acquired by such person. The term includes any creditor who,
    28  in  the  process of collecting its own consumer debts, and uses any name
    29  other than its own which would reasonably indicate that a  third  person
    30  is collecting or attempting to collect a consumer debt.
    31    8. "Control" means the possession, direct or indirect, of the power to
    32  direct  or  cause  the  direction  of  the  management and policies of a
    33  person, whether through the ownership of voting securities, by contract,
    34  except a commercial contract for goods or  non-management  services,  or
    35  otherwise.  Control shall be presumed to exist if any person directly or
    36  indirectly owns, controls or holds with the power to vote ten percent or
    37  more of the voting securities of any other person.
    38    9. "Creditor" means any person to whom a consumer debt is owed, due or
    39  asserted to be due or owed, or any assignee for value of said person.
    40    10. "Licensee" means a consumer debt collector that possesses  one  or
    41  more licenses pursuant to this article.
    42    11.  "Person"  means a natural person or any entity, including but not
    43  limited to any  partnership,  corporation,  limited  liability  company,
    44  branch,  agency,  association,  organization,  any similar entity or any
    45  combination of the foregoing acting in concert.
    46    § 296. License required; entities exempt. 1. No person shall act with-
    47  in this state as a consumer  debt  collector,  directly  or  indirectly,
    48  without  first  obtaining  a license from the superintendent. A consumer
    49  debt collector is acting within this state if it is  physically  located
    50  in New York or if it is seeking to collect from any consumer debtor that
    51  resides within this state.
    52    2. No creditor, or the state or municipality of the state, may utilize
    53  the  services  of  a  consumer debt collector to collect from a consumer
    54  debtor that resides within this state unless the consumer debt collector
    55  is licensed by the superintendent.

        A. 4088--B                          3

     1    3. No person shall accept payments from consumer debtors on behalf  of
     2  a  consumer debt collector acting within this state unless such consumer
     3  debt collector is licensed by the superintendent.
     4    4. The requirements of subdivisions one, two and three of this section
     5  shall not apply to:
     6    (a) any officer or employee of a licensed consumer debt collector when
     7  attempting to collect on behalf of such consumer debt collector;
     8    (b)  any  officer  or  employee of a creditor while in the name of the
     9  creditor collecting debts for such creditor;
    10    (c) any public officer acting in their official capacity;
    11    (d) a person who is principally engaged in the business  of  servicing
    12  loans  or  accounts which are not delinquent for the owners thereof when
    13  in addition to requesting payment from delinquent consumer debtors,  the
    14  person provides other services including receipt of payment, accounting,
    15  record-keeping,  data  processing  services  and remitting, for loans or
    16  accounts which are current as well as those which are delinquent;
    17    (e) any person while serving or making a bona fide  attempt  to  serve
    18  legal  process  on  any  other  person  in  connection with the judicial
    19  enforcement of any debt;
    20    (f) any non-profit organization which, at the request  of  a  consumer
    21  debtor,  performs  bona  fide  consumer  credit  counseling  and assists
    22  customers in the liquidation of their debts by receiving  payments  from
    23  such consumer debtors and distributing such amounts to creditors;
    24    (g)  any  bank, trust company, savings banks, savings and loan associ-
    25  ation, credit union, or foreign banking  corporation,  whether  incorpo-
    26  rated,  chartered,  organized  or licensed under the laws of this state,
    27  any other state, or the United States, any agency  or  division  of  the
    28  federal government, or any insurer doing business under a license issued
    29  under the insurance law;
    30    (h)  a  subsidiary  or  affiliate  of any bank, trust company, savings
    31  banks, savings and loan association, credit union,  or  foreign  banking
    32  corporation,  whether  incorporated,  chartered,  organized  or licensed
    33  under the laws of this state, any other state, or the United States, any
    34  agency or division of the federal government, or any insurer doing busi-
    35  ness under a license issued  under  the  insurance  law,  provided  such
    36  affiliate  or  subsidiary  is  not  primarily engaged in the business of
    37  purchasing and collecting upon delinquent debt,  other  than  delinquent
    38  consumer debt secured by real property;
    39    (i)  any person engaged in business, the principal purpose of which is
    40  to regularly collect or attempt to collect debts owed or due or asserted
    41  to be owed or due to another person   where the  debt  is  enforced  for
    42  child support, spousal support, maintenance or alimony, provided, howev-
    43  er,  that  if such person also regularly collects or attempts to collect
    44  debts other than those enforced  for  child  support,  spousal  support,
    45  maintenance or alimony, such person must comply with the requirements of
    46  this article;
    47    (j)  any  person while acting as a consumer debt collector for another
    48  person, both of whom are related by common ownership  or  affiliated  by
    49  corporate  control,  if the person   acting as a consumer debt collector
    50  does so only for persons to whom it is so related or  affiliated and  if
    51  the  principal business of such person is not the collection of consumer
    52  debts;
    53    (k) any attorney-at-law or law firm;
    54    (l) any person employed by a utility regulated under the provisions of
    55  the public service law, acting for such utility;

        A. 4088--B                          4

     1    (m) any person collecting or attempting to collect any  consumer  debt
     2  owed  or  due  or  asserted to be owed or due another to the extent such
     3  activity: (i) is incidental to a bona fide fiduciary   obligation  or  a
     4  bona  fide  escrow  agreement;  (ii)  concerns a consumer debt which was
     5  originated  by  such person; or (iii) concerns a consumer debt which was
     6  not in default at the time it was obtained by  such person as a  secured
     7  party in a commercial credit transaction involving the creditor; and
     8    (n) any officer or employee of the United States, any state thereof or
     9  any political  subdivision of any state to the extent that collecting or
    10  attempting to collect any debt owed is in the performance of their offi-
    11  cial duties.
    12    §  297.  Application  for  license;  fees. 1. (a) An application for a
    13  license under this article shall be in writing, under oath, and  in  the
    14  form prescribed by the superintendent and shall contain such information
    15  related  to  the  collection of consumer debts as the superintendent may
    16  require.  In addition to any other information required, the superinten-
    17  dent shall require the  following information, and shall,  as  appropri-
    18  ate, require such information not only of the  applicant but also of any
    19  of  its  principals,  partners, officers and directors, or any person or
    20  entity controlling an interest greater than ten percent:
    21    (i) the name and residence address of the applicant;
    22    (ii) the business name, if other than the applicant;
    23    (iii) the place, including the city, town or village, with the  street
    24  and number, where the business is to be located;
    25    (iv) the business telephone of the applicant;
    26    (v)  the  length  of  time that the applicant has been a consumer debt
    27  collector;
    28    (vi) a statement indicating whether the applicant has:
    29    (A) been convicted of any crime or is a debtor  on  any  unpaid  civil
    30  judgment relating to work as a consumer debt collector; and
    31    (B)  at  any  time  in the past been issued a license pursuant to this
    32  article, or has been issued a license for debt collection activities  by
    33  any other state or local  authority, and if so, whether such license was
    34  ever revoked or suspended;
    35    (vii)  a  list of certifications issued to the consumer debt collector
    36  by nonprofit trade associations;
    37    (viii) unless the consumer debt collector is certified by a  nonprofit
    38  trade  association  recognized by the superintendent as having standards
    39  that address the following requirements, a detailed description  of  the
    40  business  practices  or  methods  used,  or  intended to be used, by the
    41  applicant to confirm the validity of the debts it seeks to collect  from
    42  consumers;
    43    (ix)  unless  the  consumer debt collector is certified by a nonprofit
    44  trade association recognized by the superintendent as  having  standards
    45  that  address  the  following requirements, a summary of the applicant's
    46  record-keeping policy, including, but not limited to:
    47    (A) the length of time the applicant maintains, or  intends  to  main-
    48  tain, records pertaining to consumers; and
    49    (B)  the  manner in which the applicant records and stores, or intends
    50  to record and store: consumer challenges to the validity of debt;  bill-
    51  ing  errors;  payments made by a consumer; settlement agreements; infor-
    52  mation regarding parties responsible for debt; any statements made by  a
    53  consumer  alleging  that  the  debt  arose  from identity theft; and any
    54  statements made by a consumer stating that the consumer received  statu-
    55  torily  exempt income as defined in section fifty-two hundred twenty-two
    56  of the civil practice law and rules;

        A. 4088--B                          5

     1    (x) whether the applicant regularly sells, or intends to sell, consum-
     2  er debts. If the applicant  sells, or intends to  sell  consumer  debts,
     3  such  applicant  shall  be required to provide the superintendent with a
     4  summary of the  applicant's  policy  with  respect  to  the  information
     5  regarding  a  consumer's account that it transmits, or will transmit, to
     6  the purchaser of a consumer debt, unless the consumer debt collector  is
     7  certified by a nonprofit trade association recognized by the superinten-
     8  dent as having standards that address this requirement;
     9    (xi) a sworn statement by the applicant that the information set forth
    10  in the application is current and accurate; and
    11    (xii)  the  name  of  each  affiliated company the applicant wishes to
    12  include on the license.
    13    (b) The superintendent may reject an application for a license  or  an
    14  application  for  the renewal of a license if such superintendent is not
    15  satisfied that  the  financial  responsibility,  character,  reputation,
    16  integrity  and general fitness of the applicant and of the owners, part-
    17  ners or members thereof, if the applicant be a  partnership  or  associ-
    18  ation,  and  of the officers and directors, if the applicant be a corpo-
    19  ration, are such as to command the  confidence  of  the  public  and  to
    20  warrant  the  belief  that  the business for which the application for a
    21  license is filed will be operated lawfully, honestly and fairly.
    22    2. At the time of making the application for a license, the  applicant
    23  shall  pay to the superintendent a fee as prescribed pursuant to section
    24  eighteen-a of this chapter for each proposed location, for investigating
    25  the application.
    26    3. In addition to any other fee imposed on an applicant  or  licensee,
    27  every  licensee  shall pay to the superintendent the sums provided to be
    28  paid under the provisions of section two hundred six  of  the  financial
    29  services law.
    30    4.  The  license  shall be for a period of one year as of the first of
    31  January each year, or such other date as determined by  the  superinten-
    32  dent by regulation.
    33    5.  Each  license shall plainly state the name of the licensee and the
    34  city or town with the name of the street and  number,  if  any,  of  the
    35  place  where  the  business  is  to  be carried on. A licensee shall not
    36  change the location where the business of the licensee is to be  carried
    37  on  without  first  providing  written notice to the superintendent. The
    38  relocation notice shall be in writing setting forth the reason  for  the
    39  relocation,  and  shall be accompanied by a relocation investigation fee
    40  to be determined pursuant to section eighteen-a of this chapter.
    41    6. The business shall at all times be conducted in  the  name  of  the
    42  licensee  as it appears on the license and in no other name, including a
    43  shortened or abbreviated version thereof.  The superintendent may permit
    44  affiliated companies to be under a  single  license  and  subject  to  a
    45  single examination as long as all of the affiliated company names are on
    46  the license.
    47    7. The license shall not be transferable nor assignable.
    48    8.  The  superintendent  may  participate  in  a multi-state licensing
    49  system for the sharing of regulatory information and for  the  licensing
    50  and  application,  by  electronic or other means, of entities engaged in
    51  the business of consumer debt collection. The superintendent may  estab-
    52  lish  requirements  for  participation  by an applicant in a multi-state
    53  licensing system which may vary from the provisions of this section. The
    54  superintendent may require a background investigation of each  applicant
    55  for  a  consumer  debt  collector license by means of fingerprint, which
    56  shall be submitted by all applicants simultaneously with an  application

        A. 4088--B                          6

     1  and  which  the  superintendent  may  submit to the division of criminal
     2  justice services and the federal bureau of investigation for  state  and
     3  national  criminal history record checks. If the applicant is a partner-
     4  ship,  association,  corporation or other form of business organization,
     5  the superintendent may  require  a  background  investigation  for  each
     6  member  or  shareholder  holding more than five percent ownership, board
     7  director and principal officer  of  the  applicant  and  any  individual
     8  acting  as  a  manager  of  an  office location. The applicant shall pay
     9  directly to the multi-state licensing system any additional fees  relat-
    10  ing to participation in the multi-state licensing system.
    11    9.  The  superintendent  shall  issue  each  consumer debt collector a
    12  unique license number.
    13    10. The department shall  maintain  and  publish  a  registry  of  all
    14  licensed  consumer  debt  collectors, which shall list and identify, all
    15  licensed consumer debt collectors doing  business  in  this  state.  The
    16  department shall make the registry available on its website.
    17    11.  Each consumer debt collector engaged in collecting consumer debts
    18  shall communicate their license number upon the request  of  any  inter-
    19  ested  party.  Any advertisement,   letterhead, receipt or other printed
    20  matter of a licensee must contain the license  number  assigned  to  the
    21  licensee  by  the  department.  Such license number shall be clearly and
    22  conspicuously displayed in no less than a ten-point font.
    23    12. No person shall: (a) present, or attempt to present, as  their  or
    24  its own, the license number of another;
    25    (b)  knowingly give false evidence of a material nature to the depart-
    26  ment for the purpose of procuring a license;
    27    (c) falsely represent  themselves  to  be  a  licensed  consumer  debt
    28  collector;
    29    (d) use or attempt to use a license which has expired;
    30    (e) offer to perform or perform any collection of consumer debts with-
    31  out having a current license as is required under this article; or
    32    (f)  represent  in any manner that their or its license constitutes an
    33  endorsement of the quality of workmanship or competency of the  consumer
    34  debt collector.
    35    § 298. Surety bond required. 1. (a) A consumer debt collector shall be
    36  required to file and maintain in force a surety bond, issued by a domes-
    37  tic  insurer,  as  a  condition precedent to the issuance or renewal and
    38  maintenance of a license under this article.
    39    (b) The bond shall be for the benefit of creditors who obtain a  judg-
    40  ment  from a court of competent jurisdiction based on the failure of the
    41  consumer debt collector to remit money collected on account and owed  to
    42  the  creditor.    The  bond  shall  also  be for the benefit of consumer
    43  debtors or the attorney general seeking restitution for consumer debtors
    44  when such consumer debtor or the attorney general obtains judgment  from
    45  a  court  of competent jurisdiction based on a violation by the consumer
    46  debt collector of the federal Fair Debt Collection Practice Act  or  any
    47  other  New  York  law or federal law regulating consumer debt collection
    48  which is applicable to the consumer debt collector if such judgment  has
    49  not been paid within six months, except if the decision is under appeal.
    50    (c)  The bond shall be in a form prescribed by the superintendent in a
    51  sum based on the gross profit reported to the Internal  Revenue  Service
    52  for the previous year by such consumer debt collector as follows:
    53    (i)  ten thousand dollars for consumer debt collectors that reported a
    54  gross profit of less than two hundred fifty thousand dollars;
    55    (ii) twenty-five thousand dollars for consumer  debt  collectors  that
    56  reported a gross profit of two hundred fifty thousand dollars or more;

        A. 4088--B                          7

     1    (iii)  fifty  thousand  dollars  for  consumer  debt  collectors  that
     2  reported a gross profit of five hundred thousand dollars or more;
     3    (iv)  seventy-five  thousand dollars for consumer debt collectors that
     4  reported a gross profit of seven hundred fifty thousand dollars or more;
     5    (v) one hundred thousand dollars for  consumer  debt  collectors  that
     6  reported a gross profit of one million dollars or more.
     7    (d) The bond shall be continuous in form and run concurrently with the
     8  original and each renewal license period unless terminated by the insur-
     9  ance  company.  An  insurance  company  may  terminate  a bond and avoid
    10  further liability by filing a notice of termination with the  department
    11  sixty  days  prior  to  the termination and at the same time sending the
    12  same notice to the consumer debt collector.
    13    2. A license shall be automatically cancelled on the termination  date
    14  of the bond unless either (a) a new bond is filed with the department to
    15  become  effective  at the termination date of the prior bond, or (b) the
    16  licensed entity provides the superintendent a refundable deposit in lieu
    17  of the bond while the consumer debt collector pursues a new bond.
    18    3. If a license has been cancelled under this  section,  the  consumer
    19  debt  collector must file a new application to obtain a license and will
    20  be considered a new applicant if it obtains a new bond.
    21    4. For the purposes of this section the term "domestic insurer"  shall
    22  have  the  same  meaning  as  given  in section one hundred seven of the
    23  insurance law.  If a bond required by this  section  is  not  reasonably
    24  available  from  a  domestic  insurer  the  superintendent may, in their
    25  discretion, permit, on a case by case basis or by order,  consumer  debt
    26  collectors  to  obtain the bond required by this section from such other
    27  entities licensed by the department as the superintendent  deems  appro-
    28  priate.
    29    §  299. Examination; books and records; reports. 1. For the purpose of
    30  enforcing the provisions of this article and for ensuring the  safe  and
    31  sound operation of the consumer debt collector business, the superinten-
    32  dent  may  at  any  time,  and  as  often  as  may be determined, either
    33  personally or by a person duly appointed by the superintendent, investi-
    34  gate the loans, business, business practices, and  business  methods  of
    35  any  consumer  debt collector, and examine the books, accounts, records,
    36  and files used therein of every licensee.
    37    2. The superintendent and  duly  designated  representatives  and  law
    38  enforcement  officials whose presence is requested by the superintendent
    39  shall have free access to the offices  and  place  of  business,  books,
    40  accounts,  papers, records, audio recordings, files, safes and vaults of
    41  all such licensees  wherever  located.  The  superintendent  shall  have
    42  authority  to  require  the  attendance of and to examine under oath all
    43  persons whomsoever whose testimony may  be  required  relative  to  such
    44  consumer  debts, including the purchase, sale and collection thereof, as
    45  well as payment processing on such consumer debts, and related business.
    46    3. The superintendent may also address to a licensee, or the officers,
    47  employees or agents thereof, any  inquiry  in  relation  to  its  trans-
    48  actions,  operations,  or conditions, or any matter connected therewith.
    49  Every person so addressed shall reply in writing to such inquiry prompt-
    50  ly and truthfully, and such reply shall be, if required  by  the  super-
    51  intendent, subscribed by such individual, or by such officer or officers
    52  of a corporation, as the superintendent shall designate, and affirmed by
    53  them as true under the penalties of perjury.
    54    4.  Each  licensee  shall  keep  and  use  in its business such books,
    55  accounts, and records as will enable  the  superintendent  to  determine
    56  whether  such  licensee is complying with the provisions of this article

        A. 4088--B                          8

     1  and with the rules and regulations promulgated hereunder.  Every  licen-
     2  see  shall  keep  recordings  of consumer collection calls and make such
     3  recordings available to the superintendent upon request.  Every licensee
     4  shall  preserve  such  books,  accounts,  and records, for at least five
     5  years after making the final entry regarding a consumer debt.  Preserva-
     6  tion  of  photographic  reproduction  thereof or records in photographic
     7  form, including an optical disk storage system and the use of electronic
     8  data processing equipment that  provides  comparable  records  to  those
     9  otherwise  required and which are available for examination upon request
    10  shall constitute compliance with the requirements of this section.
    11    5. Each licensee shall annually, on or  before  April  first,  file  a
    12  report  with  the  superintendent  giving such information as the super-
    13  intendent may require concerning the business and operations during  the
    14  preceding  calendar year of each licensed place of business conducted by
    15  such licensee within the state under authority  of  this  article.  Such
    16  report  shall  be  subscribed and affirmed as true by the licensee under
    17  the penalties of perjury and shall be in  the  form  prescribed  by  the
    18  superintendent.
    19    6.  In addition to annual reports, the superintendent may require such
    20  additional regular or special reports as may be deemed necessary to  the
    21  proper  supervision  of  licensees  under  this article. Such additional
    22  reports shall be in the form prescribed by the superintendent and  shall
    23  be subscribed and affirmed as true under the penalties of perjury.
    24    7. The expenses of every examination of the affairs of a consumer debt
    25  collector  subject to this section shall be borne and paid by the licen-
    26  see.
    27    § 300. Prohibited acts. 1. No consumer debt collector that is required
    28  to be licensed under this article shall engage in  unfair,  unconsciona-
    29  ble,  deceptive,  false,  misleading, abusive, or unlawful acts or prac-
    30  tices.
    31    2. Without limiting the general application of the prohibited acts  in
    32  subdivision  one  of this section, it shall be unlawful for any consumer
    33  debt collector to:
    34    (a) engage in any act or practice which would be a material  violation
    35  of  the  federal  Fair Debt Collection Practices Act, any other New York
    36  law or federal law regulating consumer debt collection, or  any  act  or
    37  practice  which would be prohibited under section six hundred one of the
    38  general business law if the consumer  debt  collector  was  a  principal
    39  creditor or their agent;
    40    (b) engage or retain the services of any person who, being required to
    41  be  licensed under this article, does not have a valid license issued by
    42  the department; or
    43    (c) cause any act to be done which violates this section.
    44    3. No consumer debt collector licensed under this article shall:
    45    (a) without the prior written or  recorded  consent  of  the  consumer
    46  debtor  given directly to the creditor or consumer debt collector or the
    47  express permission of a court of competent jurisdiction, a consumer debt
    48  collector may not communicate with a consumer debtor in connection  with
    49  the collection of any consumer debts:
    50    (i)  at  any  unusual  time or place or a time or place known or which
    51  should be known to be  inconvenient  to  the  consumer  debtor.  In  the
    52  absence  of  knowledge of circumstances to the contrary, a consumer debt
    53  collector shall assume that the convenient time for communicating with a
    54  consumer debtor is after eight  o'clock  antemeridian  and  before  nine
    55  o'clock  postmeridian,  local  time  at  the consumer debtor's location.
    56  Unless the consumer debtor is known to be  in  another  time  zone,  the

        A. 4088--B                          9

     1  consumer  debt  collector  can  rely  on the local time of the area code
     2  dialed in determining the convenient time for communication;
     3    (ii)  if  the  consumer  debt  collector  knows the consumer debtor is
     4  represented by an attorney with respect to such consumer  debt  and  has
     5  knowledge  of,  or  can  readily  ascertain,  such  attorney's  name and
     6  address, unless the attorney fails to respond within a reasonable period
     7  of time to a communication from the consumer debt  collector  or  unless
     8  the attorney consents to direct communication with the consumer debtor;
     9    (iii) at a place known to be the consumer debtor's place of employment
    10  unless the consumer debtor is self-employed;
    11    (iv)  more  than  two  times by telephone in a seven day period unless
    12  returning a call made at the consumer debtor's request;
    13    (v) by voicemail on to any telephone that is known or which reasonably
    14  should be known may be received  by  someone  other  than  the  consumer
    15  debtor; or
    16    (vi)  by means of electronic communications, including but not limited
    17  to SMS text message, messaging applications on mobile telephones,  elec-
    18  tronic  mail,  Facebook,  and  other  forms  of  social media, except as
    19  authorized by 12 CFR Part 1006 or by the superintendent in regulations.
    20    (b) communicate with a consumer debtor by postcard;
    21    (c) continue communication with a consumer debtor after  the  consumer
    22  debt  collector's  first  communication  if  the consumer debt collector
    23  fails to send the consumer debtor a notice in writing within  five  days
    24  of  that  first communication, which such notice shall be promulgated by
    25  the superintendent;
    26    (d) continue to communicate with a consumer debtor  about  a  consumer
    27  debt  that  the  consumer debtor disputes without providing the consumer
    28  debtor with data or documents that verify the disputed consumer debt; or
    29    (e) utilize a service or  technology  that  intentionally  causes  the
    30  telephone  network to indicate to the receiver of a call that the origi-
    31  nator of the call is a station other than the true  originating  station
    32  for the purpose of collecting a consumer debt.
    33    § 301. Regulations; minimum standards.  The superintendent may promul-
    34  gate rules and regulations giving effect to the provisions of this arti-
    35  cle.  Such rules and regulations may include but shall not be limited to
    36  the establishment of minimum standards to be observed by  consumer  debt
    37  collectors  acting within this state and further defining acts and prac-
    38  tices which are unfair, unconscionable,  deceptive,  false,  misleading,
    39  abusive, or unlawful under section three hundred of this article.
    40    §  302.  Application  for  acquisition  of  control of a consumer debt
    41  collector.  1. No person shall acquire control of a licensee under  this
    42  article without the prior approval of the superintendent.
    43    2.  Any  person  desirous of acquiring such control shall make written
    44  application to the superintendent, such application  shall  be  in  such
    45  form  and  shall  contain  such  information,  including the information
    46  required under section two hundred ninety-seven of this article, as  the
    47  superintendent  may  require and such person, at the time of making such
    48  application if not licensed, shall pay to the superintendent an investi-
    49  gation fee as prescribed pursuant to section eighteen-a of this chapter.
    50    3. In determining whether to approve or deny an application under this
    51  section, the superintendent shall consider:
    52    (a) whether the financial responsibility, experience,  character,  and
    53  general  fitness  of  the  person seeking to acquire control, and of the
    54  members thereof if such person be a partnership or association,  and  of
    55  the  officers,  directors  and  controlling stockholders thereof if such
    56  person be a corporation, are such as to command the  confidence  of  the

        A. 4088--B                         10

     1  community  and  to  warrant  belief  that  the business will be operated
     2  honestly, fairly, and efficiently within the purpose of this article;
     3    (b) the effect the acquisition may have on competition; and
     4    (c) whether the acquisition may be hazardous or prejudicial to consum-
     5  er debtors or creditors in this state.
     6    4.  If  no  such application has been made prior to the acquisition of
     7  control, the license for each place of business maintained and  operated
     8  by  the  licensee shall, at the discretion of the superintendent, become
     9  null and void and each such license shall be surrendered to  the  super-
    10  intendent.
    11    §  303.  Suspension  and revocation. 1. In addition to any other power
    12  provided by law, the superintendent may suspend or revoke the license of
    13  a consumer debt collector, if after notice  and  an  opportunity  to  be
    14  heard, the superintendent finds that a consumer debt collector has:
    15    (a)  committed  any fraud, engaged in any dishonest activities or made
    16  any misrepresentation;
    17    (b) materially violated any provisions of this chapter  or  any  regu-
    18  lation issued pursuant thereto, or has materially violated any other law
    19  in the course of its or their dealings as a consumer debt collector;
    20    (c) made a false statement or material omission in the application for
    21  or  renewal  of  a  license  under this article or failed to give a true
    22  reply to a question in such application; or
    23    (d) demonstrated incompetency or untrustworthiness to act as a consum-
    24  er debt collector.
    25    2. The department shall before revoking or suspending any license  and
    26  at  least fifteen   days prior to the date set for the hearing, and upon
    27  due notice to the complainant or  objector, notify in writing the holder
    28  of such license, of any charge made and shall afford   such licensee  an
    29  opportunity  to  be  heard in person or by counsel in reference thereto.
    30  Such written notice may be served personally  to  the  licensee,  or  by
    31  certified mail to the last known business address of such licensee.
    32    §  304. Bad actors. 1. In addition to any other power provided by law,
    33  the superintendent may require any  licensee  to  remove  any  director,
    34  officer  or  employee or to refrain from engaging or retaining any inde-
    35  pendent contractor  or  service  provider  if  such  director,  officer,
    36  employee,  independent contractor or service provider has themselves had
    37  a license under this chapter suspended or revoked,  or  has  caused  the
    38  licensee to violate any provision of this chapter or regulations promul-
    39  gated thereunder.
    40    2. No person that is the subject of an order under this section remov-
    41  ing  them  as  a  director, officer or employee or preventing a licensee
    42  from engaging or retaining them as an independent contractor or  service
    43  provider,  shall  become engaged with any licensee without obtaining the
    44  prior written approval of the superintendent. Nor shall such person fail
    45  to disclose that it is the subject of an order under this section to any
    46  licensee for which it is acting or seeking to act as a  director,  offi-
    47  cer, employee, independent contractor or service provider.
    48    3.  Any  consumer  debt  collector or entity claiming to be a consumer
    49  debt collector that is  not licensed pursuant to this article and  know-
    50  ingly  conducts  business  involving  consumer  debt collection shall be
    51  required to pay a civil penalty to the department of not more  than  the
    52  lesser of five hundred dollars per attempt to collect a consumer debt or
    53  one hundred thousand dollars in total damages in violation of this arti-
    54  cle.
    55    § 305. Penalties. 1. In addition to such penalties as may otherwise be
    56  applicable  by law, including but not limited to the penalties available

        A. 4088--B                         11

     1  under section forty-four of this chapter, the superintendent may require
     2  a person operating as a consumer debt collector without a license to pay
     3  a civil penalty to the department a  sum  not  to  exceed  five  hundred
     4  dollars    per  attempt  to collect a consumer debt in violation of this
     5  article.
     6    2. Whenever it appears to the attorney general, either upon  complaint
     7  or  otherwise,  that  any person has engaged in any of the acts or prac-
     8  tices stated to be unlawful under this article, the attorney general may
     9  bring an action or special proceeding in the name and on behalf  of  the
    10  people of the state of New York to enjoin any violation of this article,
    11  to  obtain  restitution  of  any moneys or property obtained directly or
    12  indirectly by any such violation, to obtain disgorgement of any  profits
    13  obtained  directly  or  indirectly  by any such violation, and to obtain
    14  civil penalties of not more than the lesser of five hundred dollars  per
    15  attempt  to  collect  a consumer debt or one hundred thousand dollars in
    16  total damages in violation of this article.
    17    3. Nothing in this article shall limit  any  statutory  or  common-law
    18  right  of  any person to   bring any action in any court for any act, or
    19  the right of the state to punish any person for   any violation  of  any
    20  law.
    21    §  306.  Preemption.  The provisions of this article shall exclusively
    22  govern the licensing of consumer debt collectors in  the  state  of  New
    23  York  notwithstanding  the  provisions of any  other law to the contrary
    24  and further, no local law shall be enacted which shall (i)  require  any
    25  fee  or  license  for  the  licensure  or  registration of consumer debt
    26  collectors, or (ii) regulate the collection of debt by  an  attorney-at-
    27  law or law firm.
    28    §  2.  Subdivision  10 of section 36 of the banking law, as amended by
    29  section 2 of part L of chapter 58 of the laws of  2019,  is  amended  to
    30  read as follows:
    31    10. All reports of examinations and investigations, correspondence and
    32  memoranda  concerning  or  arising  out of such examination and investi-
    33  gations, including any duly authenticated copy or copies thereof in  the
    34  possession  of  any  banking  organization,  bank holding company or any
    35  subsidiary thereof (as such terms "bank holding  company"  and  "subsid-
    36  iary"  are  defined in article three-A of this chapter), any corporation
    37  or any other entity affiliated with a banking  organization  within  the
    38  meaning  of  subdivision six of this section and any non-banking subsid-
    39  iary of a corporation or any other entity which is  an  affiliate  of  a
    40  banking  organization  within  the  meaning of subdivision six-a of this
    41  section, foreign banking corporation, licensed lender,  licensed  casher
    42  of   checks,  licensed  mortgage  banker,  registered  mortgage  broker,
    43  licensed mortgage  loan  originator,  licensed  sales  finance  company,
    44  registered  mortgage  loan  servicer,  licensed  student  loan servicer,
    45  licensed insurance  premium  finance  agency,  licensed  transmitter  of
    46  money,  licensed  budget  planner, licensed consumer debt collector, any
    47  other person or entity subject to supervision under this chapter, or the
    48  financial services law or the insurance law, or the department, shall be
    49  confidential communications, shall not be subject to subpoena and  shall
    50  not  be  made  public unless, in the judgment of the superintendent, the
    51  ends of justice and the public advantage will be subserved by the publi-
    52  cation thereof, in which event the superintendent may publish or author-
    53  ize the publication of a copy of any such report or any part thereof  in
    54  such  manner  as  may  be deemed proper or unless such laws specifically
    55  authorize  such  disclosure.  For  the  purposes  of  this  subdivision,
    56  "reports  of examinations and investigations, and any correspondence and

        A. 4088--B                         12

     1  memoranda concerning or arising out of such  examinations  and  investi-
     2  gations", includes any such materials of a bank, insurance or securities
     3  regulatory  agency or any unit of the federal government or that of this
     4  state  any  other  state  or  that  of  any foreign government which are
     5  considered confidential by such agency or unit  and  which  are  in  the
     6  possession of the department or which are otherwise confidential materi-
     7  als that have been shared by the department with any such agency or unit
     8  and are in the possession of such agency or unit.
     9    §  3. Paragraph (a) of subdivision 1 of section 44 of the banking law,
    10  as amended by section 4 of part L of chapter 58 of the laws of 2019,  is
    11  amended to read as follows:
    12    (a) Without limiting any power granted to the superintendent under any
    13  other provision of this chapter, the superintendent may, in a proceeding
    14  after  notice  and a hearing, require any safe deposit company, licensed
    15  lender, licensed casher  of  checks,  licensed  sales  finance  company,
    16  licensed  insurance  premium  finance  agency,  licensed  transmitter of
    17  money, licensed mortgage banker, licensed student loan servicer,  regis-
    18  tered  mortgage  broker,  licensed  mortgage loan originator, registered
    19  mortgage loan servicer, licensed consumer  debt  collector  or  licensed
    20  budget  planner  to  pay  to  the people of this state a penalty for any
    21  violation of this chapter, any regulation  promulgated  thereunder,  any
    22  final  or temporary order issued pursuant to section thirty-nine of this
    23  article, any condition imposed  in  writing  by  the  superintendent  in
    24  connection  with the grant of any application or request, or any written
    25  agreement entered into with the superintendent.
    26    § 4. The opening paragraph of subdivision (a) of section 3218  of  the
    27  civil  practice  law and rules, as amended by chapter 311 of the laws of
    28  1963, is amended to read as follows:
    29    Except as provided in section thirty-two hundred one of  this  article
    30  and  subdivision  (e)  of  this section, a judgment by confession may be
    31  entered, without an action, either for money due or to become due, or to
    32  secure the plaintiff against a contingent liability  in  behalf  of  the
    33  defendant, or both, upon an affidavit executed by the defendant;
    34    §  5.  Section  3218 of the civil practice law and rules is amended by
    35  adding a new subdivision (e) to read as follows:
    36    (e) Prohibition on certain judgments by confession. 1. No judgment  of
    37  confession  may be entered on: (i) any amount due from one or more indi-
    38  viduals for personal, family, household, consumer, investment or non-bu-
    39  siness purposes;
    40    (ii) any amount under two hundred fifty thousand dollars due from  any
    41  person for any purpose; or
    42    (iii) any amount due from any person that either: (A) is currently not
    43  a resident of the state, (B) was not a resident of the state at the time
    44  the  affidavit  authorizing  the entry of the judgment of confession was
    45  executed, or (C) if not a natural person, does not have a place of busi-
    46  ness in the state or did not have a place of business in  the  state  at
    47  the  time  the  affidavit  authorizing  the  entry  of  the  judgment of
    48  confession was executed.
    49    2. Paragraph one of this subdivision shall not apply to a judgment  by
    50  confession  entered  or  sought  to  be entered by the state, a domestic
    51  municipal corporation or any public officer  acting  in  their  official
    52  capacity.
    53    §  6.  The  civil  practice  law  and rules is amended by adding a new
    54  section 5022 to read as follows:
    55    § 5022. Judgments obtained from unlicensed consumer  debt  collectors.
    56  Any  judgment  obtained against a consumer debtor by, or on behalf of, a

        A. 4088--B                         13

     1  consumer debt collector acting without a license from the superintendent
     2  of the department of financial services, when such license is  required,
     3  in violation of section two hundred ninety-six of the banking law, shall
     4  be null and void.
     5    § 7. This act shall take effect on the one hundred eightieth day after
     6  it shall have become a law; provided, however that sections one, two and
     7  three of this act shall take effect January 1, 2025.  The superintendent
     8  of  financial  services  shall  allow  any consumer debt collector which
     9  submits an application prior to January 1, 2025 to operate  pending  the
    10  approval or denial of the application.  Effective immediately, the addi-
    11  tion,  amendment  and/or  repeal of any rule or regulation necessary for
    12  the implementation of this act on its effective date are  authorized  to
    13  be  made and completed on or before such effective date.  This act shall
    14  not affect the validity of any civil actions or  arbitrations  commenced
    15  or judgments entered prior to January 1, 2025.
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