US Congress House Bill 5375 (Prior Session Legislation)

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Spectrum: Partisan Bill (Republican 3-0)
Status: Introduced on March 21 2018 - 25% progression, died in committee
Action: 2018-03-21 - Referred to the House Committee on Ways and Means.
Pending: House Ways And Means Committee
Text: Latest bill text (Introduced) [PDF]

To require the Secretary of the Treasury to submit to Congress a comprehensive customer service strategy for the Internal Revenue Service. This bill requires the Department of the Treasury to submit to Congress a comprehensive customer service strategy for the Internal Revenue Service. The strategy must include: a plan to provide assistance that meets reasonable taxpayer expectations and conforms with best practices of customer service provided in the private sector; an assessment of self-service options; proposals to protect taxpayer identity and reduce identity theft; proposals to improve customer service in the short-term, medium-term, and long-term, and metrics and benchmarks for quantitatively measuring progress in meeting each element of the strategy.

To require the Secretary of the Treasury to submit to Congress a comprehensive customer service strategy for the Internal Revenue Service.

Rep. Tom Reed [R-NY]

Rep. Mike Kelly [R-PA]

Rep. Mike Bishop [R-MI]

Date	Chamber	Action
2018-03-21	House	Referred to the House Committee on Ways and Means.
2018-03-21	House	Introduced in House

HB5444 (Related) 2018-04-19 - Received in the Senate and Read twice and referred to the Committee on Finance.

Type	Source
Summary	https://www.congress.gov/bill/115th-congress/house-bill/5375/all-info
Text	https://www.congress.gov/115/bills/hr5375/BILLS-115hr5375ih.pdf