Bill Text: TX HB3510 | 2021-2022 | 87th Legislature | Enrolled
Bill Title: Relating to work from remote locations by certain employees of certain entities licensed by the Office of Consumer Credit Commissioner.
Spectrum: Bipartisan Bill
Status: (Passed) 2021-06-14 - Effective on 9/1/21 [HB3510 Detail]
Download: Texas-2021-HB3510-Enrolled.html
H.B. No. 3510 |
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relating to work from remote locations by certain employees of | ||
certain entities licensed by the Office of Consumer Credit | ||
Commissioner. | ||
BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: | ||
SECTION 1. Subchapter F, Chapter 341, Finance Code, is | ||
amended by adding Section 341.503 to read as follows: | ||
Sec. 341.503. WORK FROM REMOTE LOCATIONS. (a) | ||
Notwithstanding provisions of this subtitle that prohibit | ||
conducting business at an unlicensed location and except as | ||
provided by Subsection (b), a person licensed under this subtitle | ||
may allow an employee of the license holder to work from a remote | ||
location if the license holder: | ||
(1) ensures that in-person consumer interactions will | ||
be conducted at a licensed location; | ||
(2) maintains appropriate safeguards for license | ||
holder and consumer data, information, and records, including the | ||
use of secure virtual private networks where appropriate; | ||
(3) employs appropriate risk-based monitoring and | ||
oversight processes for work performed from a remote location and | ||
maintains records of those processes; | ||
(4) ensures that consumer information and records are | ||
not maintained at a remote location; | ||
(5) ensures that license holder and consumer | ||
information and records, including written procedures and training | ||
for work from remote locations authorized under this section, are | ||
accessible and available to the commissioner or the commissioner's | ||
representative on request; | ||
(6) provides appropriate employee training to: | ||
(A) keep all conversations about and with | ||
consumers conducted from a remote location confidential as if | ||
conducted from a licensed location; and | ||
(B) ensure that remote employees work in an | ||
environment conducive and appropriate to consumer privacy; and | ||
(7) adopts, maintains, and follows written procedures | ||
to ensure that: | ||
(A) the license holder and the license holder's | ||
employees comply with this section and applicable law; and | ||
(B) the employees do not perform an activity that | ||
would be prohibited at a licensed location. | ||
(b) This section applies to an employee of a person licensed | ||
under Chapter 348 or 353 only if the employee engages in making, | ||
servicing, holding, or collecting a retail installment transaction | ||
as defined by Section 348.001 or 353.001, as applicable. | ||
(c) The finance commission may adopt rules to implement this | ||
section. | ||
SECTION 2. This Act takes effect September 1, 2021. | ||
______________________________ | ______________________________ | |
President of the Senate | Speaker of the House | |
I certify that H.B. No. 3510 was passed by the House on April | ||
30, 2021, by the following vote: Yeas 118, Nays 23, 2 present, not | ||
voting. | ||
______________________________ | ||
Chief Clerk of the House | ||
I certify that H.B. No. 3510 was passed by the Senate on May | ||
26, 2021, by the following vote: Yeas 31, Nays 0. | ||
______________________________ | ||
Secretary of the Senate | ||
APPROVED: _____________________ | ||
Date | ||
_____________________ | ||
Governor |