Bill Text: TX HB3030 | 2021-2022 | 87th Legislature | Introduced
Bill Title: Relating to notice to customers, governmental entities, and other affected persons after significant interruptions of certain services.
Spectrum: Partisan Bill (Democrat 1-0)
Status: (Introduced - Dead) 2021-03-19 - Referred to Homeland Security & Public Safety [HB3030 Detail]
Download: Texas-2021-HB3030-Introduced.html
| 87R11596 BRG-D | ||
| By: Goodwin | H.B. No. 3030 | |
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| relating to notice to customers, governmental entities, and other | ||
| affected persons after significant interruptions of certain | ||
| services. | ||
| BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: | ||
| SECTION 1. Section 418.192(a), Government Code, is amended | ||
| by adding Subdivision (3) to read as follows: | ||
| (3) "Significant interruption of service" means an | ||
| interruption of essential products and services provided by a | ||
| public service provider that lasts one or more hours and affects the | ||
| provider's entire system, a major division of the provider's | ||
| system, a community, a critical load, or service to interruptible | ||
| customers, and a scheduled interruption lasting more than four | ||
| hours that affects customers who are not notified in advance. The | ||
| term includes: | ||
| (A) a loss of service to 20 percent or more of the | ||
| provider's customers, or 20,000 customers for a provider serving | ||
| more than 200,000 customers; and | ||
| (B) interruptions adversely affecting a | ||
| community such as interruptions of governmental agencies, military | ||
| bases, universities and schools, major retail centers, and major | ||
| employers. | ||
| SECTION 2. Section 418.192, Government Code, is amended by | ||
| amending Subsection (b) and adding Subsections (b-1) and (b-2) to | ||
| read as follows: | ||
| (b) A public service provider shall [ |
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| contract for an emergency notification system described by this | ||
| section for use in informing the provider's customers, governmental | ||
| entities, and other affected persons regarding: | ||
| (1) notice of a disaster, [ |
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| significant interruption of service; and | ||
| (2) any actions a recipient is required to take during | ||
| a disaster, [ |
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| (b-1) The emergency notification system for which a | ||
| contract is entered into under Subsection (b) must provide notice | ||
| of a significant interruption of service as soon as reasonably | ||
| possible after the interruption occurs. The notice must include: | ||
| (1) the general location of the interruption; | ||
| (2) the cause of the interruption, if known; | ||
| (3) the date and time that the interruption began; | ||
| (4) the estimated date and time that service will be | ||
| restored; and | ||
| (5) the name and telephone number of the public | ||
| service provider. | ||
| (b-2) If the duration of a significant interruption of | ||
| service is longer than 24 hours, the emergency notification system | ||
| for which a contract is entered into under Subsection (b) must | ||
| provide an update to the information required under Subsection | ||
| (b-1) to the public service provider's customers, governmental | ||
| entities, and other affected persons not less than once every 24 | ||
| hours that the interruption continues. | ||
| SECTION 3. Section 418.192(h), Government Code, is | ||
| repealed. | ||
| SECTION 4. This Act takes effect September 1, 2021. | ||
