Bill Text: NY S07241 | 2019-2020 | General Assembly | Introduced

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Bill Title: Relates to notice of health consumer assistance.

Spectrum: Partisan Bill (Democrat 2-0)

Status: (Passed) 2020-12-02 - approval memo.28 [S07241 Detail]

Download: New_York-2019-S07241-Introduced.html

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                STATE OF NEW YORK
        ________________________________________________________________________

                                          7241

                    IN SENATE

                                    January 13, 2020
                                       ___________

        Introduced  by  Sen.  RIVERA -- read twice and ordered printed, and when
          printed to be committed to the Committee on Health

        AN ACT to amend the social services law and the public  health  law,  in
          relation to adverse determination notices to Medicaid recipients

          The  People of the State of New York, represented in Senate and Assem-
        bly, do enact as follows:

     1    Section 1. Subdivision 9 of section 364-j of the social services  law,
     2  as  amended  by  chapter  433 of the laws of 1997, is amended to read as
     3  follows:
     4    9. Managed care providers shall inform participants of such provider's
     5  grievance procedure and utilization review procedures [required pursuant
     6  to sections forty-four hundred eight-c  and]  under  article  forty-nine
     7  [hundred]  of  the  public  health law. A managed care provider or local
     8  social services  district,  as  appropriate,  shall  provide  notice  to
     9  participants  of  their  respective  rights  to  a  fair hearing and aid
    10  continuing in accordance with applicable state and federal law.  Managed
    11  care providers shall provide written notice of the name, address,  phone
    12  number  and  website  of the department of health designated independent
    13  consumer assistance program and the independent substance  use  disorder
    14  and  mental  health ombudsman established by section 33.27 of the mental
    15  hygiene law on all notices of  adverse  determinations,  grievances  and
    16  appeals.
    17    §  2.  Paragraph  (b)  of  subdivision  2 and subdivision 7 of section
    18  4408-a of the public health law, as added by chapter 705 of the laws  of
    19  1996, are amended to read as follows:
    20    (b)  The  notice to an enrollee describing the grievance process shall
    21  explain: (i) the process for filing a grievance with  the  organization;
    22  (ii) the timeframes within which a grievance determination must be made;
    23  [and]  (iii)  the  right of an enrollee to designate a representative to
    24  file a grievance on behalf of the enrollee; and (iv) notice of the name,
    25  address, phone number and website of the department designated  consumer
    26  assistance program and the independent substance use disorder and mental
    27  health  ombudsman established by section 33.27 of the mental hygiene law
    28  on all notices of adverse determinations, grievances and appeals.

         EXPLANATION--Matter in italics (underscored) is new; matter in brackets
                              [ ] is old law to be omitted.
                                                                   LBD14155-02-9
        S. 7241                             2

     1    7. The notice of a  determination  shall  include:  (i)  the  detailed
     2  reasons for the determination; (ii) in cases where the determination has
     3  a  clinical  basis,  the clinical rationale for the determination; [and]
     4  (iii) the procedures for the filing of an appeal of  the  determination,
     5  including  a  form  for the filing of such an appeal; and (iv) notice of
     6  the name, address, phone number and website of the department designated
     7  consumer assistance program and the independent substance  use  disorder
     8  and  mental  health ombudsman established by section 33.27 of the mental
     9  hygiene law on all notices of  adverse  determinations,  grievances  and
    10  appeals.
    11    § 3. This act shall take effect on the one hundred eightieth day after
    12  it  shall  have  become a law; provided, however, the amendments made to
    13  subdivision 9 of section 364-j  of  the  social  services  law  made  by
    14  section one of this act shall not affect the repeal of such section, and
    15  shall be deemed repealed therewith.