NY A10099 | 2023-2024 | General Assembly

Status

Spectrum: Partisan Bill (Democrat 1-0)
Status: Introduced on May 3 2024 - 25% progression, died in committee
Action: 2024-06-04 - reported referred to rules
Pending: Assembly Rules Committee
Text: Latest bill text (Amended) [HTML]

Summary

Develops protocols that designated hotline centers play calming music while callers are on hold, regular "comfort" messages, and if necessary, the hotline center shall provide additional messaging to encourage the caller to stay on the line.

Tracking Information

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Title

Develops protocols that designated hotline centers play calming music while callers are on hold, regular "comfort" messages, and if necessary, the hotline center shall provide additional messaging to encourage the caller to stay on the line.

Sponsors


Roll Calls

2024-06-04 - Assembly - Assembly Ways And Means Committee: Favorable refer to committee Rules (Y: 35 N: 0 NV: 0 Abs: 0) [PASS]

History

DateChamberAction
2024-06-04Assemblyreported referred to rules
2024-05-31Assemblyreference changed to ways and means
2024-05-17Assemblyprint number 10099a
2024-05-17Assemblyamend (t) and recommit to mental health
2024-05-03Assemblyreferred to mental health

New York State Sources


Bill Comments

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