Bill Text: MI SB0021 | 2011-2012 | 96th Legislature | Engrossed
Bill Title: State financing and management; other; performance metrics; require of state departments. Amends 1984 PA 431 (MCL 18.1101 - 18.1594) by adding sec. 447. TIE BAR WITH: SB 0802'11
Spectrum: Partisan Bill (Republican 1-0)
Status: (Passed) 2012-12-31 - Assigned Pa 0535'12 With Immediate Effect 2012 Addenda [SB0021 Detail]
Download: Michigan-2011-SB0021-Engrossed.html
SB-0021, As Passed House, December 12, 2012
SUBSTITUTE FOR
SENATE BILL NO. 21
A bill to amend 1984 PA 431, entitled
"The management and budget act,"
(MCL 18.1101 to 18.1594) by adding section 447.
THE PEOPLE OF THE STATE OF MICHIGAN ENACT:
Sec. 447. (1) Each fiscal year, by the deadline established in
section 363 for the governor to submit a budget to the legislature,
each department shall have a strategic mission, vision, goals, and
a balanced scorecard in place. The scorecard shall include at least
1 existing metric or establish at least 1 new metric for each 1-
time or ongoing enhancement budget recommendation. Each metric
shall be in 1 of the following categories:
(a) Customer service.
(b) Financial.
(c) Internal business process.
(d) Learning and growth.
(2) As used in this section:
(a) "Balanced scorecard" means a management tool that allows
managers to lead through monitoring the performance of an
organization on the few but vital set of activities and measures
that drive enterprise success. It focuses not just on financial
dimensions but also other vital areas such as employees, customers,
processes, and any other area crucial to the success of the
organization.
(b) "Customer service metric" means a standard that measures
the value received from the citizen perspective and the scale and
quality of the service.
(c) "Financial metric" means a standard for quantifying the
amount that the strategy, implementation, and execution of an
enhancement budget recommendation is contributing to the bottom
line.
(d) "Internal business process metric" means a standard that
measures how well business processes are structured or organized to
meet citizen service expectations.
(e) "Learning and growth metric" means a standard that
measures how well the people, technology, and climate support the
strategy of the enhancement.
Enacting section 1. This amendatory act does not take effect
unless Senate Bill No. 802 of the 96th Legislature is enacted into
law.