Bill Text: MI SB0021 | 2011-2012 | 96th Legislature | Engrossed

NOTE: There are more recent revisions of this legislation. Read Latest Draft
Bill Title: State financing and management; other; performance metrics; require of state departments. Amends 1984 PA 431 (MCL 18.1101 - 18.1594) by adding sec. 447. TIE BAR WITH: SB 0802'11

Spectrum: Partisan Bill (Republican 1-0)

Status: (Passed) 2012-12-31 - Assigned Pa 0535'12 With Immediate Effect 2012 Addenda [SB0021 Detail]

Download: Michigan-2011-SB0021-Engrossed.html

SB-0021, As Passed House, December 12, 2012

 

 

 

 

 

 

 

 

 

 

 

 

SUBSTITUTE FOR

 

SENATE BILL NO. 21

 

 

 

 

 

 

 

 

 

 

 

 

     A bill to amend 1984 PA 431, entitled

 

"The management and budget act,"

 

(MCL 18.1101 to 18.1594) by adding section 447.

 

THE PEOPLE OF THE STATE OF MICHIGAN ENACT:

 

     Sec. 447. (1) Each fiscal year, by the deadline established in

 

section 363 for the governor to submit a budget to the legislature,

 

each department shall have a strategic mission, vision, goals, and

 

a balanced scorecard in place. The scorecard shall include at least

 

1 existing metric or establish at least 1 new metric for each 1-

 

time or ongoing enhancement budget recommendation. Each metric

 

shall be in 1 of the following categories:

 

     (a) Customer service.

 

     (b) Financial.

 


     (c) Internal business process.

 

     (d) Learning and growth.

 

     (2) As used in this section:

 

     (a) "Balanced scorecard" means a management tool that allows

 

managers to lead through monitoring the performance of an

 

organization on the few but vital set of activities and measures

 

that drive enterprise success. It focuses not just on financial

 

dimensions but also other vital areas such as employees, customers,

 

processes, and any other area crucial to the success of the

 

organization.

 

     (b) "Customer service metric" means a standard that measures

 

the value received from the citizen perspective and the scale and

 

quality of the service.

 

     (c) "Financial metric" means a standard for quantifying the

 

amount that the strategy, implementation, and execution of an

 

enhancement budget recommendation is contributing to the bottom

 

line.

 

     (d) "Internal business process metric" means a standard that

 

measures how well business processes are structured or organized to

 

meet citizen service expectations.

 

     (e) "Learning and growth metric" means a standard that

 

measures how well the people, technology, and climate support the

 

strategy of the enhancement.

 

     Enacting section 1. This amendatory act does not take effect

 

unless Senate Bill No. 802 of the 96th Legislature is enacted into

 

law.

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