96TH GENERAL ASSEMBLY
State of Illinois
2009 and 2010
SB0224

Introduced 2/3/2009, by Sen. Kimberly A. Lightford

SYNOPSIS AS INTRODUCED:
New Act

Creates the Nursing Care and Quality Improvement Act. Provides that each hospital shall implement a staffing plan that (i) provides adequate, appropriate, and quality delivery of health care services, (ii) protects patient safety, and (iii) is consistent with the requirements of the Act. Sets forth the minimum direct care registered nurse-to-patient ratios required in a unit of a hospital during each shift in that unit. Sets forth development and reevaluation requirements for the staffing plan. Prohibits a hospital from discharging, discriminating against, or retaliating against (i) a nurse in any manner with respect to any aspect of employment based on the nurse's refusal of a work assignment under certain conditions or (ii) a nurse or any individual, who, in good faith, reports a violation of the Act, initiates, cooperates, or otherwise participates in an investigation or proceeding under the Act, or informs or discusses with other individuals or with representatives of hospital employees a violation or suspected violation of the Act. Sets forth penalties for violation of the Act.
LRB096 08265 ASK 18372 b
FISCAL NOTE ACT MAY APPLY

A BILL FOR

SB0224 LRB096 08265 ASK 18372 b
1 AN ACT concerning healthcare.
2 Be it enacted by the People of the State of Illinois,
3 represented in the General Assembly:
4 Section 1. Short title. This Act may be cited as the
5 Nursing Care and Quality Improvement Act.
6 Section 5. Findings. The Legislature finds and declares all
7 of the following:
8 (1) The State of Illinois has a substantial interest in
9 promoting quality care and improving the delivery of health
10 care services to patients in health care facilities in the
11 State.
12 (2) Recent changes in the health care delivery systems
13 that have resulted in higher acuity levels among patients
14 in health care facilities increase the need for improved
15 quality measures in order to protect patient care and
16 reduce the incidence of medical errors.
17 (3) Inadequate and poorly monitored registered nurse
18 staffing practices that result in too few registered nurses
19 providing direct care jeopardize the delivery of quality
20 health care.
21 (4) Numerous studies have shown that patient outcomes
22 are directly correlated to direct care registered nurse
23 staffing levels.

SB0224 - 2 - LRB096 08265 ASK 18372 b
1 (5) Requirements for direct care registered nurse
2 staffing ratios will help address the registered nurse
3 shortage in Illinois by aiding in recruitment of new
4 registered nurses and improving retention of registered
5 nurses who are considering leaving direct patient care
6 because of the demands created by inadequate staffing.
7 (6) Establishing adequate minimum direct care
8 registered nurse-to-patient ratios that take into account
9 patient acuity measures will improve the delivery of
10 quality health care services and patient safety.
11 (7) Establishing safe staffing standards for direct
12 care registered nurses is a critical component of assuring
13 that there is adequate hospital staffing at all levels to
14 improve the delivery of quality care and protect patient
15 safety.
16 Section 10. Definitions. In this Act:
17 "Acuity system" means an established measurement tool that
18 does all of the following:
19 (1) predicts nursing care requirements for individual
20 patients based on the severity of patient illness, the need
21 for specialized equipment and technology, the intensity of
22 nursing interventions required, and the complexity of
23 clinical nursing judgment that is needed to design,
24 implement, and evaluate the patient's nursing care plan;
25 (2) details the amount of nursing care needed, both in

SB0224 - 3 - LRB096 08265 ASK 18372 b
1 the number of nurses and in the skill mix of nursing
2 personnel required, on a daily basis for each patient in a
3 nursing department or unit;
4 (3) takes into consideration the patient care services
5 provided not only by registered nurses but also by direct
6 care licensed practical nurses and other health care
7 personnel; and
8 (4) is stated in terms that can be readily used and
9 understood by nurses.
10 "Nurse" and "registered nurse" means any person licensed as
11 a registered nurse or a registered professional nurse under the
12 Nursing and Advanced Practice Nursing Act.
13 "Direct care registered nurse" means an individual who has
14 been granted a license to practice as a registered nurse and
15 who provides bedside care for one or more patients.
16 "Director" means the Director of Public Health.
17 "Department" means the Department of Public Health.
18 "Employment" includes the provision of services under a
19 contract or other arrangement.
20 "Hospital" means an entity licensed under the Hospital
21 Licensing Act.
22 "Staffing plan" means a staffing plan required under
23 Section 15 of this Act.
24 Section 15. Staffing plan required.
25 (a) Each hospital shall implement a staffing plan that (i)

SB0224 - 4 - LRB096 08265 ASK 18372 b
1 provides adequate, appropriate, and quality delivery of health
2 care services, (ii) protects patient safety, and (iii) is
3 consistent with the requirements of this Act.
4 (b) Subject to Section 20 of this Act, the requirements of
5 subsection (a) shall take effect not later than one year after
6 the effective date of this Act.
7 Section 20. Minimum direct care registered
8 nurse-to-patient ratios.
9 (a) For the purposes of this Section:
10 "Assigned" means the registered nurse has responsibility
11 for the provision of care to a particular patient within his or
12 her scope of practice.
13 "Assist" means that licensed nurses may provide patient
14 care beyond their patient assignments if the tasks performed
15 are specific and time-limited.
16 "Declared state-of-emergency" means a state-of-emergency
17 that has been declared by the federal government or the head of
18 the appropriate State or local governmental agency having
19 authority to declare that the State, county, municipality, or
20 locality is in a state-of-emergency, but does not include
21 consistent understaffing.
22 (b) A hospital's staffing plan shall provide that, during
23 each shift within a unit of the hospital, a direct care
24 registered nurse may be assigned to not more than the following
25 number of patients in that unit:

SB0224 - 5 - LRB096 08265 ASK 18372 b
1 (1) One patient in operating room units and trauma
2 emergency units.
3 (2) 2 patients in critical care units, including
4 emergency critical care and intensive care units, labor and
5 delivery units, and post anesthesia units.
6 (3) 3 patients in ante partum units, emergency room
7 units, pediatrics units, step-down units, and telemetry
8 units.
9 (4) 4 patients in intermediate care nursery units,
10 specialty care units, medical or surgical units, and acute
11 care psychiatric units.
12 (5) 5 patients in rehabilitation units.
13 (6) 6 patients in postpartum (3 couplets) units and
14 well-baby nursery units.
15 Registered nurse-to-patient ratios represent the maximum
16 number of patients who may be assigned to one registered nurse
17 at any one time. There shall be no averaging of the number of
18 patients and the total number of registered nurses on the unit
19 during any one shift nor over any period of time. The
20 registered nurse-to-patient ratio must be maintained at all
21 times throughout each shift. Only nurses providing direct
22 patient care shall be included in the ratios.
23 Staffing for care not requiring a registered nurse is not
24 included within these ratios. Additional staff in excess of
25 these prescribed ratios, including non-licensed staff, shall
26 be assigned in accordance with the hospital's documented

SB0224 - 6 - LRB096 08265 ASK 18372 b
1 patient acuity system for determining nursing care
2 requirements, considering factors that include the severity of
3 the illness, the need for specialized equipment and technology,
4 the complexity of clinical judgment needed to design,
5 implement, and evaluate the patient care plan, the ability for
6 self-care, and the licensure of the personnel required for
7 care.
8 Nurse administrators, nurse supervisors, nurse managers,
9 charge nurses, and other licensed nurses shall be included in
10 the calculation of the licensed nurse-to-patient ratio only
11 when those licensed nurses are engaged in providing direct
12 patient care. When a nurse administrator, nurse supervisor,
13 nurse manager, charge nurse, or other licensed nurse is engaged
14 in activities other than direct patient care, that nurse shall
15 not be included in the ratio. Nurse administrators, nurse
16 supervisors, nurse managers, and charge nurses who have
17 demonstrated current competence to the hospital in providing
18 care on a particular unit may relieve nurses during breaks,
19 meals, and other routine, expected absences from the unit.
20 (c) Nothing in this Section shall prohibit a nurse from
21 assisting with specific tasks within the scope of his or her
22 practice for a patient assigned to another nurse.
23 (d) Within one year after the effective date of this Act,
24 the Department shall adopt rules providing specific guidance on
25 the implementation of the minimum direct care registered
26 nurse-to-patient ratios. The Department shall adopt these

SB0224 - 7 - LRB096 08265 ASK 18372 b
1 rules in accordance with the Department's licensing and
2 certification rules and other professional and vocational
3 rules under Illinois law.
4 (e) The Director may apply the minimum direct care
5 registered nurse-to-patient ratios established in subsection
6 (b) of this Section to a type of hospital unit not referred to
7 in that subsection (b) if that other unit performs a function
8 similar to the function performed by a unit referred to in
9 subsection (b).
10 (f) If necessary to protect patient safety, the Director
11 may prescribe regulations that (i) increase minimum direct care
12 registered nurse-to-patient ratios under this Section to
13 further limit the number of patients that may be assigned to
14 each direct care nurse or (ii) add minimum direct care
15 registered nurse-to-patient ratios for units not referred to in
16 subsections (b) and (d). These regulations shall be prescribed
17 after consultation with affected hospitals and registered
18 nurses.
19 (g) The requirements established under this Section shall
20 not apply during a declared state-of-emergency, if a hospital
21 is requested or expected to provide an exceptional level of
22 emergency or other medical services.
23 (h) Nursing personnel from temporary nursing agencies
24 shall not be responsible for a patient care unit without having
25 demonstrated clinical and supervisory competence.
26 (i) The requirements of this Section shall take effect as

SB0224 - 8 - LRB096 08265 ASK 18372 b
1 soon as practicable, as determined by the Director, but not
2 later than 2 years after the effective date of this Act.
3 Section 25. Development and reevaluation of staffing plan.
4 (a) In developing a staffing plan, a hospital shall provide
5 for direct care registered nurse-to-patient ratios above the
6 minimum direct care registered nurse-to-patient ratios
7 required under Section 20 of this Act, if appropriate, based
8 upon consideration of all of the following factors:
9 (1) the number of patients and acuity level of patients
10 as determined by the application of an acuity system, on a
11 shift-by-shift basis;
12 (2) the anticipated admissions, discharges, and
13 transfers of patients during each shift that impacts direct
14 patient care;
15 (3) specialized experience required of direct care
16 registered nurses on a particular unit;
17 (4) staffing levels and services provided by other
18 health care personnel in meeting direct patient care needs
19 not required by a direct care registered nurse;
20 (5) the level of technology available that affects the
21 delivery of direct patient care;
22 (6) the level of familiarity with hospital practices,
23 policies, and procedures by temporary agency direct care
24 registered nurses used during a shift; and
25 (7) obstacles to efficiency in the delivery of patient

SB0224 - 9 - LRB096 08265 ASK 18372 b
1 care presented by physical layout.
2 (b) A hospital shall specify the system used to document
3 actual staffing in each unit for each shift.
4 (c) A hospital shall annually evaluate (i) its staffing
5 plan in each unit in relation to actual patient care
6 requirements and (ii) the accuracy of its acuity system and
7 update its staffing plan and acuity system to the extent
8 appropriate based on the evaluation.
9 (d) A staffing plan of a hospital shall be developed and
10 subsequent reevaluations shall be conducted under this Section
11 on the basis of input from direct care registered nurses at the
12 hospital or, if the nurses are represented through collective
13 bargaining, from the applicable recognized or certified
14 collective bargaining representative of the nurses.
15 (e) A hospital shall submit to the Director its staffing
16 plan and any annual updates under subsection (c).
17 (f) Nothing in this Act shall be construed to permit
18 conduct prohibited under the National Labor Relations Act or
19 under the Federal Labor Relations Act of 1978.
20 Section 30. Protection of nurses and other individuals.
21 (a) A nurse may refuse to accept an assignment as a nurse
22 in a hospital if either of the following conditions apply:
23 (1) the assignment would violate the provisions of
24 Sections 15, 20, or 25; or
25 (2) the nurse is not prepared by education, training,

SB0224 - 10 - LRB096 08265 ASK 18372 b
1 or experience to fulfill the assignment without
2 compromising the safety of any patient or jeopardizing his
3 or her license.
4 The requirements of this subsection (a) shall apply to
5 refusals occurring on or after the effective date of this Act,
6 except that the requirements of paragraph (2) of this
7 subsection (a) shall not apply to refusals in any hospital
8 before the requirements of Section 15 of this Act apply to that
9 hospital.
10 (b) No hospital shall discharge, discriminate against, or
11 retaliate against a nurse in any manner with respect to any
12 aspect of employment, including discharge, promotion,
13 compensation, or terms, conditions, or privileges of
14 employment, based on the nurse's refusal of a work assignment
15 under subsection (a). The requirements of this subsection (b)
16 shall apply to refusals occurring on or after the effective
17 date of this Act.
18 (c) No hospital shall file a complaint or a report against
19 a nurse with the appropriate State professional disciplinary
20 agency because of the nurse's refusal of a work assignment
21 under subsection (a). The requirements of this subsection (c)
22 shall apply to refusals occurring on or after the effective
23 date of this Act.
24 (d) Any nurse who has been discharged, discriminated
25 against, or retaliated against or against whom a complaint has
26 been filed in violation of this Section may bring a cause of

SB0224 - 11 - LRB096 08265 ASK 18372 b
1 action in a State court. A nurse who prevails in the cause of
2 action shall be entitled to one or more of the following:
3 (1) Reinstatement.
4 (2) Reimbursement of lost wages, compensation, and
5 benefits.
6 (3) Attorneys' fees.
7 (4) Court costs.
8 (5) Other damages.
9 The requirements of this subsection (d) shall apply to
10 refusals occurring on or after the effective date of this Act.
11 (e) A nurse or other individual may file a complaint with
12 the Director against a hospital that violates any provision of
13 this Act. For any complaint filed, the Director shall do all of
14 the following:
15 (1) receive and investigate the complaint;
16 (2) determine whether a violation of this Act as
17 alleged in the complaint has occurred; and
18 (3) if such a violation has occurred, issue an order
19 that the complaining nurse or individual shall not suffer
20 any retaliation under subsections (b), (c) or (f).
21 (f) A hospital shall not discriminate or retaliate in any
22 manner with respect to any aspect of employment, including
23 hiring, discharge, promotion, compensation, or terms,
24 conditions, or privileges of employment, against any
25 individual who in good faith, individually or in conjunction
26 with another person or persons, does any of the following:

SB0224 - 12 - LRB096 08265 ASK 18372 b
1 (1) reports a violation or a suspected violation of
2 this Act to the Director, a public regulatory agency, a
3 private accreditation body, or the management personnel of
4 the hospital;
5 (2) initiates, cooperates, or otherwise participates
6 in an investigation or proceeding brought by the Director,
7 a public regulatory agency, or a private accreditation body
8 concerning matters covered by this Act; or
9 (3) informs or discusses with other individuals or with
10 representatives of hospital employees a violation or
11 suspected violation of this Act.
12 For the purposes of this subsection (f), an individual
13 shall be deemed to be acting in good faith if the individual
14 reasonably believes that the information reported or disclosed
15 is true and that a violation of this Act has occurred or may
16 occur.
17 The requirements of this subsection (f) shall apply to
18 those actions set forth in paragraphs (1) and (3) of this
19 subsection (f) and occurring on or after the effective date
20 this Act. The requirements of this subsection (f) shall apply
21 to initiation, cooperation, or participation in an
22 investigation or proceeding on or after the effective date of
23 this Act.
24 (g) Beginning 18 months after the effective date of this
25 Act, a hospital shall post in an appropriate location in each
26 unit a conspicuous notice in a form specified by the Director

SB0224 - 13 - LRB096 08265 ASK 18372 b
1 that shall do each of the following:
2 (1) explain the rights of nurses and other individuals
3 under this Section; and
4 (2) include a statement that a nurse or other
5 individual may file a complaint with the Director against a
6 hospital that violates the provisions of this Act and
7 provide instructions on how to file this complaint.
8 Section 35. Penalties. The Director may impose civil
9 penalties or suspend, revoke, or place conditional provisions
10 upon a license of a hospital for a violation of any provision
11 of this Act. The Department shall adopt by rule a schedule
12 establishing the amount of civil penalty that may be imposed
13 for any violation of Sections 15, 20, 25, or 30 of this Act
14 when there is a reasonable belief that safe patient care has
15 been or may be negatively impacted. Each violation of a
16 staffing plan shall be considered a separate violation.
17 In addition to any other monies set aside and appropriated
18 to the Department for nursing scholarships awarded pursuant to
19 the Nursing Education Scholarship Law, revenues collected from
20 fines incurred under this Act shall be allocated to the
21 Department for that same purpose.