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1		HOUSE RESOLUTION
2		WHEREAS, The Department of Human Services (DHS), through
3		its Division of Developmental Disabilities (DDD), oversees the
4		administration of Independent Service Coordination (ISC)
5		activities around the State of Illinois; and
6		WHEREAS, ISC agencies serve as the primary connection
7		between individuals and guardians who are seeking or receiving
8		developmental disability services through DHS' DDD; and
9		WHEREAS, ISC agencies are essential to providing accurate
10		individual information for statewide planning as well as
11		collaborating with service providers to ensure individuals'
12		health, safety, welfare, well-being, and satisfaction with
13		services funded by DDD; and
14		WHEREAS, Prior to FY20, 17 organizations, mostly
15		not-for-profits, provided ISC services for the State of
16		Illinois; and
17		WHEREAS, On January 2, 2019, DHS, after the use of a
18		competitive procurement process, announced that the number of
19		ISC agencies to serve the entire state was cut from 17 to 8;
20		and

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1		WHEREAS, In April of 2020, the Auditor General released a
2		management audit of the DHS process for the selection of ISC
3		providers that serve the front line by providing information
4		and assistance to help individuals and families make informed
5		choices for services; and
6		WHEREAS, The audit found significant problems with the
7		competitive procurement process used to select the ISC
8		providers, resulting in 13 recommendations, including 274
9		scoring irregularities in this one grant opportunity, a
10		failure to uniformly apply the grant criteria to applicant
11		proposals, a failure to maintain documentation to show how
12		protest resolutions were made, and a failure to follow
13		selection criteria for the grant opportunity; and
14		WHEREAS, The Auditor General, given the failures by DDD,
15		could not conclude with absolute certainty that the correct
16		proposers were selected by DHS for the awards, estimated to
17		value over $38 million; and
18		WHEREAS, In FY23, ISC costs had increased to nearly $55
19		million; and
20		WHEREAS, In July of 2018, the Auditor General released a
21		performance audit of the Community Integrated Living
22		Arrangements (CILA) program which reported, in part, a failure

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1		by DHS to ensure that ISCs maintained documentation on all
2		required visits to individuals that transitioned from State
3		Operated Developmental Centers to CILAs, and that ISCs only
4		conducted 62 percent of weekly and 82 percent of monthly
5		required visits to individuals in CILAs; and
6		WHEREAS, Oversight of programs designed to assist
7		individuals with developmental disabilities is vitally
8		important to ensure that transitions to living arrangements
9		are successful; therefore, be it
10		RESOLVED, BY THE HOUSE OF REPRESENTATIVES OF THE ONE
11		HUNDRED THIRD GENERAL ASSEMBLY OF THE STATE OF ILLINOIS, that
12		the Auditor General is directed to conduct a performance audit
13		of the oversight of the Independent Service Coordination (ISC)
14		program by the Department of Human Services' Division of
15		Developmental Disabilities; and be it further
16		RESOLVED, That the audit include, but not be limited to,
17		for the period of FY21 to FY23, an examination of the
18		caseloads, by ISC, around the State to determine whether ISCs
19		are providing coverage based on agreements with the State, an
20		examination of whether ISCs maintain documentation and report
21		allegations of suspected abuse, neglect, and financial
22		exploitation to the appropriate oversight entity, and an
23		examination of the oversight and monitoring of ISCs by DHS

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1		ensuring that the ISC complies with statutory, regulatory, and
2		contract requirements, including site visits and inspections
3		of records and premises; and be it further
4		RESOLVED, That DHS and any other entity having information
5		relevant to this audit cooperate fully and promptly with the
6		Auditor General's Office in the conduct of this audit; and be
7		it further
8		RESOLVED, That the Auditor General commence this audit as
9		soon as possible and report his findings and recommendations
10		upon completion in accordance with the provisions of Section
11		3-14 of the Illinois State Auditing Act; and be it further
12		RESOLVED, That suitable copies of this resolution be
13		delivered to the Auditor General and the Department of Human
14		Services.