Florida Senate - 2016 SB 1696 By Senator Flores 37-01450C-16 20161696__ 1 A bill to be entitled 2 An act relating to consumer finance loans; creating s. 3 516.40, F.S.; establishing the Increased Access to 4 Responsible Small Dollar Loans Pilot Program; 5 providing legislative findings and intent; providing 6 applicability; creating s. 516.41, F.S.; defining 7 terms; creating s. 516.42, F.S.; prohibiting a person 8 from certain activities without prior approval from 9 the Office of Financial Regulation; specifying 10 requirements for participating in the program to make 11 certain consumer finance installment loans; specifying 12 requirements for an application and fee; authorizing 13 the office to grant a person a license covering more 14 than one physical location under certain 15 circumstances; creating s. 516.43, F.S.; requiring a 16 program licensee to file annual reports; creating s. 17 516.44, F.S.; providing general requirements for a 18 program loan; requiring a program licensee to provide 19 specified written disclosures to a borrower; 20 specifying requirements for origination fees; 21 specifying requirements for insufficient funds fees 22 and delinquency charges; requiring a program licensee 23 to offer certain credit education to a borrower; 24 specifying requirements for reporting borrower payment 25 performance to credit reporting agencies; defining the 26 term “consumer reporting agency that compiles and 27 maintains files on consumers on a nationwide basis”; 28 authorizing the office to approve a licensee for the 29 program before it has been accepted as a data 30 furnisher under certain circumstances; requiring a 31 program licensee to provide certain information 32 relating to credit reporting agencies; specifying 33 requirements for a program licensee to underwrite 34 program loans; prohibiting a program licensee from 35 requiring certain waivers from a borrower; specifying 36 requirements for permissible waivers; prohibiting 37 certain actions by a program licensee; providing 38 applicability; creating s. 516.45, F.S.; requiring a 39 program licensee and a referral partner to enter into 40 a written referral partner agreement; specifying 41 permitted services by a referral partner; specifying 42 procedures for receipt or disbursement by a referral 43 partner of program loan payments made by a borrower; 44 providing that a borrower who submits a loan payment 45 to a referral partner is not liable under certain 46 circumstances; requiring a referral partner to 47 maintain certain records; prohibiting certain 48 activities by a referral partner; specifying 49 disclosure notice requirements; specifying two-way 50 communication requirements between a program licensee 51 and an applicant; defining the term “two-way 52 communication”; specifying requirements and 53 prohibitions for compensation from a program licensee 54 to a referral partner; requiring a program licensee to 55 provide the office with a specified notice after 56 contracting with a referral partner; creating s. 57 516.46, F.S.; requiring the office to examine program 58 licensees at specified intervals; providing an 59 exception; requiring program licensees to pay the cost 60 of examinations; authorizing the office to maintain an 61 action of recovery of the cost; authorizing a manner 62 to determine the cost of examinations; creating s. 63 516.47, F.S.; requiring the office to post a report to 64 its website summarizing the use of the program by a 65 certain date; specifying information to be contained 66 in the report; requiring the office to conduct a 67 specified survey of borrowers and include the results 68 in the report; providing for conditional future repeal 69 of the program; providing an effective date. 70 71 Be It Enacted by the Legislature of the State of Florida: 72 73 Section 1. Section 516.40, Florida Statutes, is created to 74 read: 75 516.40 Increased Access to Responsible Small Dollar Loans 76 Pilot Program.— 77 (1) The Increased Access to Responsible Small Dollar Loans 78 Pilot Program is hereby established. 79 (2) The Legislature finds that demand for responsible 80 consumer finance installment loans in principal amounts of at 81 least $300 and no more than $3,000 exceeds the supply of these 82 loans. As a first step toward addressing this gap, the Increased 83 Access to Responsible Small Dollar Loans Pilot Program would 84 allow more Floridians to obtain responsible consumer finance 85 installment loans of at least $300 and no more than $3,000. The 86 pilot program is also intended to assist consumers in building 87 their credit and has additional consumer protections for these 88 installment loans which exceed current protections under Florida 89 law. 90 (3) Except as otherwise provided, ss. 516.40-516.47 do not 91 exempt a licensee from any other provision of this chapter. 92 Section 2. Section 516.41, Florida Statutes, is created to 93 read: 94 516.41 Definitions.—For purposes of ss. 516.40-516.47, the 95 term: 96 (1) “Pilot program” or “program” means the Increased Access 97 to Responsible Small Dollar Loans Pilot Program. 98 (2) “Program licensee” means a person who is licensed to 99 make consumer finance installment loans under this chapter and 100 who is approved by the office to participate in the program. 101 (3) “Program loan” means a consumer finance installment 102 loan with a principal amount of at least $300 and no more than 103 $3,000. 104 (4) “Referral partner” means a person who markets program 105 loans, and administers and processes program loan applications 106 on behalf of a program licensee at the referral partner’s 107 physical business location. 108 (a) The term does not include a person whose sole means of 109 bringing a program licensee and a prospective borrower together 110 at that person’s physical business location is an electronic 111 access point through which a prospective borrower may directly 112 access the website of a program licensee. 113 (b) A referral partner is not a credit service organization 114 as that term is defined in s. 817.7001 or a loan broker as 115 defined in s. 687.141. 116 (5) “Refinance program loan” means a program loan that 117 replaces and revises an existing program loan contract with a 118 borrower and which results in an extension of additional 119 principal to that borrower. 120 Section 3. Section 516.42, Florida Statutes, is created to 121 read: 122 516.42 Approval required; program application requirements; 123 fees.— 124 (1) A program licensee may not offer or make a program 125 loan, impose any charges or fees pursuant to s. 516.44, or use a 126 referral partner pursuant to s. 516.45 without prior approval 127 from the office to participate in the program. 128 (2) In order to participate in the program, a program 129 licensee must be licensed to make consumer finance installment 130 loans under this chapter, be in good standing with the office, 131 and not be the subject of an outstanding enforcement action or 132 have a deficiency at the time of the person’s application. The 133 applicant must file with the office an application in a form and 134 manner prescribed by rule of the commission and pay a fee to the 135 office in an amount determined by rule of the commission. In 136 determining the fee, the commission must consider the office’s 137 costs to administer the program. 138 (3) A program licensee who desires to participate in the 139 program but who is not licensed to make consumer finance 140 installment loans pursuant to this chapter shall submit a 141 combined application to the office, in a form and manner 142 prescribed by rule of the commission, for licensure under this 143 chapter to make consumer finance installment loans and for 144 admission to the program. The applicant shall pay a fee to the 145 office in an amount equal to the fees that would have been 146 imposed if the applicant had submitted separate applications. To 147 be eligible to apply in this manner, a person must not be the 148 subject of an outstanding enforcement or other disciplinary 149 action by any financial regulatory agency in this state. 150 (4) Notwithstanding s. 516.05, the office may grant a 151 person a license that covers more than one physical business 152 location if the person only offers program loans to prospective 153 borrowers via an electronic access point through which the 154 person’s website may be directly accessed. 155 Section 4. Section 516.43, Florida Statutes, is created to 156 read: 157 516.43 Annual report.—On or before March 15 of each year, a 158 program licensee shall file a report with the office in a manner 159 prescribed by rule of the commission. The report is in addition 160 to any other annual report the program licensee may be required 161 to file. 162 Section 5. Section 516.44, Florida Statutes, is created to 163 read: 164 516.44 Requirements for program loans.— 165 (1) GENERAL REQUIREMENTS.—A program licensee must comply 166 with each of the following requirements in making program loans: 167 (a) A program loan must be unsecured. 168 (b) A program loan must have a minimum term of 90 days, 169 except it may not have a prepayment penalty. 170 (c) A program loan must include a borrower’s right to 171 rescind the program loan by notifying the program licensee of 172 the borrower’s intent to rescind the program loan and return the 173 principal advanced by the end of the business day after the day 174 the program loan is consummated. 175 (d) Notwithstanding s. 516.031, the interest rate charged 176 on a program loan to the borrower may not exceed 36 percent. The 177 interest rate must be fixed for the life of the program loan and 178 must accrue on a simple-interest basis through the application 179 of a daily periodic rate to the actual unpaid principal balance 180 each day. 181 (e) For a refinance program loan, the principal amount 182 payable may not include more than 60 days’ unpaid interest 183 accrued on the previous program loan in accordance with s. 184 516.031(5). A program licensee may not refinance a program loan 185 made under this section unless the borrower is current on his or 186 her outstanding program loan at the time the borrower submits an 187 application to refinance. 188 (f) A program licensee must provide a receipt for payments 189 made in accordance with s. 687.08. 190 (g) A program licensee must comply with the other 191 provisions of this section. 192 (2) WRITTEN DISCLOSURES.— 193 (a) A program licensee must provide the following written 194 disclosures in clear and distinct terms to the borrower at the 195 time of application: 196 1. The amount and date of the program loan and the date of 197 its maturity. 198 2. The name and address of the borrower and of the program 199 licensee. 200 3. The rate of interest charged. 201 4. The payment amount of each monthly installment. 202 5. The delinquency charge amount. 203 6. The following statement: “Repaying your loan early will 204 lower your borrowing costs by reducing the amount of interest 205 you will pay. This loan has no prepayment penalty.” 206 7. A statement describing the borrower’s right of 207 rescission as provided in paragraph (1)(c). 208 (b) The written disclosures required in paragraph (a) must 209 be in a typeface of at least 12-point type. A program licensee 210 may provide the disclosures in a mobile or other electronic 211 application on which the size of the typeface of the disclosure 212 can be manually modified by a prospective borrower, if the 213 prospective borrower is given the option to print the disclosure 214 in a typeface of at least 12-point size or is provided a printed 215 copy of the disclosure by the program licensee with a typeface 216 of at least 12-point size before the program loan is 217 consummated. 218 (3) ORIGINATION FEES.— 219 (a) Notwithstanding s. 516.031, a program licensee may 220 contract for and receive an origination fee from a borrower on a 221 program loan. The origination fee must be fully earned 222 immediately upon making the program loan in an amount not to 223 exceed the following: 224 1. Seven percent of the principal amount exclusive of the 225 origination fee or $90, whichever is less, on the first program 226 loan made to a borrower. 227 2. Six percent of the principal amount exclusive of the 228 origination fee or $75, whichever is less, on the second and 229 subsequent program loans made to that borrower. 230 (b) A program licensee may not charge the same borrower an 231 origination fee more than once in any 4-month period. 232 (c) Notwithstanding paragraph (1)(e), a program licensee 233 may not contract for or charge an origination fee in connection 234 with a refinance program loan unless at least 8 months have 235 elapsed since the receipt of a previous origination fee paid by 236 the borrower. For a program loan that is not a refinance program 237 loan, only one origination fee may be contracted for or received 238 until the program loan has been repaid in full. 239 (4) INSUFFICIENT FUNDS FEES AND DELINQUENCY CHARGES. 240 Notwithstanding s. 516.031, a program licensee approved by the 241 office to participate in the program may: 242 (a) Require reimbursement from a borrower of no more than 243 $25 for fees incurred by the program licensee from a dishonored 244 payment due to insufficient funds of the borrower. 245 (b) Contract for and receive a delinquency charge of no 246 more than $15 for each payment in default for at least 10 days 247 if the charge is agreed upon in writing between the parties 248 before imposing the charge in accordance with s. 516.031(3)(a)9. 249 A delinquency fee imposed by a program licensee is subject to 250 all of the following: 251 1. No more than one delinquency fee may be imposed per 252 delinquent payment. 253 2. No more than two delinquency fees may be imposed during 254 a period of 30 consecutive days. 255 3. The program licensee or its wholly owned subsidiaries 256 must attempt to collect a delinquent payment for a period of at 257 least 30 days after the start of the delinquency before selling 258 or assigning that unpaid debt to an independent party for 259 collection. 260 (5) CREDIT EDUCATION.—Before disbursement of program loan 261 proceeds to the borrower, the program licensee must either 262 direct the borrower to the consumer credit counseling services 263 promoted by the office in accordance with s. 516.32 or invite 264 the borrower to a credit education program or seminar offered by 265 an independent third party. The borrower may not be required to 266 participate in either of these education programs or seminars. A 267 credit education program or seminar offered pursuant to this 268 subsection must be provided at no cost to the borrower. 269 (6) CREDIT REPORTING.— 270 (a) The program licensee must report each borrower’s 271 payment performance to at least one consumer reporting agency 272 that compiles and maintains files on consumers on a nationwide 273 basis upon acceptance as a data furnisher by that consumer 274 reporting agency. For purposes of this section, the term 275 “consumer reporting agency that compiles and maintains files on 276 consumers on a nationwide basis” has the same meaning as in s. 277 603(p) of the Fair Credit Reporting Act, 15 U.S.C. s. 1681a(p). 278 A program licensee that is accepted as a data furnisher after 279 admittance into the program must report the payment performance 280 of all its borrowers since its inception of lending under the 281 program as soon as practicable, but no more than 6 months after 282 its acceptance into the program. 283 (b)1. The office may approve a licensee for the program 284 before the licensee has been accepted as a data furnisher by a 285 consumer reporting agency if the office has a reasonable 286 expectation based on information supplied by the licensee that: 287 a. The licensee will be accepted as a data furnisher once 288 it achieves a lending volume required of data furnishers of its 289 type by a consumer reporting agency; and 290 b. The required lending volume will be achieved within the 291 first 6 months after the licensee commences lending. 292 2. The office shall withdraw approval for pilot program 293 participation from a program licensee that fails to become 294 accepted as a data furnisher by a consumer reporting agency 295 within 6 months after commencing lending under the pilot 296 program. 297 (c) The program licensee must provide each borrower with 298 the name or names of the consumer reporting agency or agencies 299 to which it will report the borrower’s payment history. A 300 program licensee that is accepted as a data furnisher after 301 admittance into the program must provide its borrowers as soon 302 as practicable following acceptance as a data furnisher with the 303 name or names of the consumer reporting agency or agencies to 304 which it will report those borrowers’ payment histories. 305 (7) PROGRAM LOAN UNDERWRITING.— 306 (a) The program licensee shall underwrite each program loan 307 to determine a borrower’s ability and willingness to repay the 308 program loan pursuant to its terms. The program licensee may not 309 make a program loan if it determines that the borrower’s total 310 monthly debt service payments at the time of origination, 311 including the program loan for which the borrower is being 312 considered and all outstanding forms of credit that can be 313 independently verified by the program licensee, exceed 50 314 percent of the borrower’s gross monthly income. 315 (b)1. The program licensee shall seek information and 316 documentation pertaining to all of a borrower’s outstanding debt 317 obligations during the loan application and underwriting 318 process, including loans that are self-reported by the borrower 319 but not available through independent verification. The program 320 licensee shall verify that information using a credit report 321 from at least one consumer reporting agency that compiles and 322 maintains files on consumers on a nationwide basis or through 323 other available electronic debt verification services that 324 provide reliable evidence of a borrower’s outstanding debt 325 obligations. 326 2. The program licensee is not required to consider a 327 borrower’s loans from friends or family for purposes of 328 determining the borrower’s debt-to-income ratio. 329 (c) The program licensee shall also verify the borrower’s 330 income to determine the debt-to-income ratio using information 331 from either of the following: 332 1. Electronic means or services that provide reliable 333 evidence of the borrower’s actual income. 334 2. Internal Revenue Service Form W-2, tax returns, payroll 335 receipts, bank statements, or other third-party documents that 336 provide reasonably reliable evidence of the borrower’s actual 337 income. 338 (8) PROVISIONS ON WAIVERS.— 339 (a) A program licensee may not require, as a condition of 340 providing the program loan, that the borrower: 341 1. Waive any right, penalty, remedy, forum, or procedure 342 provided for in any law applicable to the program loan, 343 including the right to file and pursue a civil action or file a 344 complaint with or otherwise communicate with the office, any 345 court, or other governmental entity. 346 2. Agree to the application of laws other than those of 347 this state. 348 3. Agree to resolve disputes in a jurisdiction outside of 349 this state. 350 (b) A waiver by a borrower, other than one prohibited under 351 paragraph (a), must be knowing, voluntary, and in writing and 352 not expressly made a condition of doing business with the 353 program licensee. A waiver that is required as a condition of 354 doing business with the program licensee is presumed 355 involuntary, unconscionable, against public policy, and 356 unenforceable. The program licensee has the burden of proving 357 that a waiver of any rights, penalties, forums, or procedures 358 was knowing, voluntary, and not expressly made a condition of 359 the contract with the borrower. 360 (c) A program licensee may not refuse to do business with 361 or discriminate against a borrower or applicant on the basis 362 that the borrower or applicant refuses to waive any right, 363 penalty, remedy, forum, or procedure, including the right to 364 file and pursue a civil action or complaint with, or otherwise 365 notify, the office, a court, or any other governmental entity. 366 The exercise of a person’s right to refuse to waive any right, 367 penalty, remedy, forum, or procedure, including a rejection of a 368 contract requiring a waiver, does not affect any otherwise legal 369 terms of a contract or an agreement. 370 (d) This subsection does not apply to any agreement to 371 waive any right, penalty, remedy, forum, or procedure, including 372 any agreement to arbitrate a claim or dispute, after a claim or 373 dispute has arisen. This subsection does not affect the 374 enforceability or validity of any other provision of the 375 contract. 376 Section 6. Section 516.45, Florida Statutes, is created to 377 read: 378 516.45 Referral partners.— 379 (1) REFERRAL PARTNER AGREEMENT.—All arrangements between a 380 program licensee and a referral partner must be set forth in a 381 written referral partner agreement between the parties. The 382 agreement must contain a provision that the referral partner 383 agrees to comply with this section and all rules adopted under 384 this section regarding the activities of referral partners, and 385 that the office has access to all of the referral partner’s 386 books and records pertaining to the referral partner’s 387 operations under the agreement with the program licensee. 388 (2) PERMITTED SERVICES.—A program licensee may use the 389 services of one or more referral partners as provided in this 390 section. A referral partner may perform one or more of the 391 following services for a program licensee at the referral 392 partner’s physical business location: 393 (a) Distributing, circulating, using, or publishing printed 394 brochures, flyers, fact sheets, or other written materials 395 relating to program loans that the program licensee may make or 396 negotiate. The written materials must be reviewed and approved 397 in writing by the program licensee before being distributed, 398 circulated, or published. 399 (b) Providing written factual information about program 400 loan terms, conditions, or qualification requirements to a 401 prospective borrower which have either been prepared by the 402 program licensee or reviewed and approved in writing by the 403 program licensee. A referral partner may discuss the information 404 with a prospective borrower in general terms but may not provide 405 counseling or advice to a prospective borrower. 406 (c) Notifying a prospective borrower of the information 407 needed in order to complete a program loan application without 408 providing counseling or advice to the prospective borrower. 409 (d) Entering information provided by the prospective 410 borrower on a preprinted or electronic application form or in a 411 preformatted computer database without providing counseling or 412 advice to a prospective borrower. 413 (e) Assembling credit applications and other materials 414 obtained in the course of a credit application transaction for 415 submission to the program licensee. 416 (f) Contacting the program licensee to determine the status 417 of a program loan application. 418 (g) Communicating a response that is returned by the 419 program licensee’s automated underwriting system to a borrower 420 or a prospective borrower. 421 (h) Obtaining a borrower’s signature on documents prepared 422 by the program licensee and delivering final copies of the 423 documents to the borrower. 424 (i) Disbursing program loan proceeds to a borrower if this 425 method of disbursement is acceptable to the borrower, subject to 426 the requirements of subsection (3). A loan disbursement made by 427 a referral partner under this paragraph is deemed to be made by 428 the program licensee on the date the funds are disbursed or 429 otherwise made available by the referral partner to the 430 borrower. 431 (j) Receiving a program loan payment from the borrower if 432 this method of payment is acceptable to the borrower, subject to 433 the requirements of subsection (3). 434 (3) RECEIPT OR DISBURSEMENT OF PROGRAM LOAN PAYMENTS.— 435 (a) A loan payment made by a borrower to a referral partner 436 under paragraph (2)(j) must be applied to the borrower’s program 437 loan and deemed received by the program licensee as of the date 438 the payment is received by the referral partner. 439 (b) A referral partner that receives loan payments must 440 deliver or cause to be delivered to the borrower, at the time 441 that the payment is made by the borrower, a plain and complete 442 receipt showing all of the following: 443 1. The name of the referral partner. 444 2. The total payment amount received. 445 3. The date of payment. 446 4. The program loan balance before and after application of 447 the payment. 448 5. The amount of the payment that was applied to principal, 449 interest, and fees. 450 6. The type of payment made by the borrower. 451 7. The following statement, prominently displayed in a type 452 size equal to or greater than the type size used to display the 453 other items on the receipt: “If you have any questions about 454 your loan now or in the future, you should direct those 455 questions to (Name of program licensee) by (At least two 456 different ways in which a borrower may contact the program 457 licensee).” 458 (c) A borrower who submits a loan payment to a referral 459 partner under this subsection is not liable for a failure or 460 delay by the referral partner in transmitting the payment to the 461 program licensee. 462 (d) A referral partner that disburses or receives loan 463 payments pursuant to paragraph (2)(i) or paragraph (2)(j) must 464 maintain records of all disbursements made and loan payments 465 received for a period of at least 2 years, or for 1 month 466 following the completion of a regular examination by the office 467 under s. 516.46, whichever is later. 468 (4) PROHIBITED ACTIVITIES.—A referral partner may not 469 engage in any of the following activities: 470 (a) Providing counseling or advice to a borrower or 471 prospective borrower with respect to any loan term. 472 (b) Providing loan-related marketing material that has not 473 previously been approved by the program licensee to a borrower 474 or a prospective borrower. 475 (c) Negotiating a loan term between a program licensee and 476 a prospective borrower. 477 (d) Offering information pertaining to a single prospective 478 borrower to more than one program licensee, except if a program 479 licensee has declined to offer a program loan to a prospective 480 borrower and has so notified that prospective borrower in 481 writing, the referral partner may then offer information 482 pertaining to a single prospective borrower to another program 483 licensee with whom it has a referral partner agreement. 484 (5) DISCLOSURE NOTICE AND COMMUNICATION.— 485 (a) At the time the referral partner receives or processes 486 an application for a program loan, the referral partner must 487 provide the following statement to the applicant on behalf of 488 the program licensee, in no smaller than 10-point type, and must 489 request that the applicant acknowledge receipt of the statement 490 in writing: 491 492 Your loan application has been referred to us by (Name of 493 referral partner). We may pay a fee to (Name of referral 494 partner) for the successful referral of your loan application. 495 IF YOU ARE APPROVED FOR THE LOAN, (Name of program licensee) 496 WILL BECOME YOUR LENDER. If you have any questions about your 497 loan, now or in the future, you should direct those questions to 498 (Name of program licensee) by (Insert at least two different 499 ways in which a borrower may contact the program licensee). If 500 you wish to report a complaint about (Name of referral partner) 501 or (Name of program licensee) regarding this loan transaction, 502 you may contact the Division of Consumer Finance of the Office 503 of Financial Regulation at 850-487-9687. 504 505 (b) If the loan applicant has questions about the program 506 loan which the referral partner is not permitted to answer, the 507 referral partner must make a good faith effort to assist the 508 applicant in making direct contact with the program licensee 509 before the program loan is consummated. This effort must at a 510 minimum include assisting the applicant with establishing a two 511 way communication with the program licensee as soon as 512 reasonably practicable. 513 (c) The program licensee must ensure that a program loan is 514 not consummated until the program licensee has completed a two 515 way communication with the applicant. 516 (d) For purposes of this subsection, the term “two-way 517 communication” includes telephone, e-mail, or another form of 518 communication which allows both the applicant and program 519 licensee to communicate and respond. The term does not include 520 the sending of a voicemail or electronic message to the 521 applicant without a prior inquiry or subsequent response from 522 the applicant. 523 (e) If the program loan is consummated, the program 524 licensee must provide to the borrower a written copy of the 525 disclosure notice within 2 weeks after the date of the program 526 loan consummation. A program licensee may include the disclosure 527 in its loan contract or as a separate document to the borrower 528 via any means acceptable to the borrower. 529 (6) COMPENSATION.— 530 (a) The program licensee may compensate a referral partner 531 in accordance with a written agreement and a compensation 532 schedule that is mutually agreed to by the program licensee and 533 the referral partner, subject to the requirements in paragraph 534 (b). 535 (b) The compensation of a referral partner by a program 536 licensee is subject to all of the following requirements: 537 1. Compensation may not be paid to a referral partner in 538 connection with a loan application unless that program loan is 539 consummated. 540 2. Compensation may not be paid to a referral partner based 541 upon the principal amount of the program loan. 542 3. The total compensation paid by a program licensee to a 543 referral partner over the life of a program loan may not exceed 544 the sum of the origination fee and interest charges paid by the 545 borrower in connection with that program loan. 546 4. Subject to the limitations set forth in subparagraphs 547 1., 2., and 3., the total compensation paid by a program 548 licensee to a referral partner for the services set forth in 549 subsection (2) may not exceed the sum of: 550 a. Sixty dollars per program loan, on average, assessed 551 annually whether paid at the time of consummation, through 552 installments, or in a manner otherwise agreed upon by the 553 program licensee and the referral partner; and 554 b. Two dollars per payment received by the referral partner 555 on behalf of the program licensee for the duration of the 556 program loan, if the referral partner receives borrower loan 557 payments on the program licensee’s behalf in accordance with s. 558 516.45(3). 559 5. The referral partner’s location for services and other 560 information required by subsection (7) must be reported to the 561 office, and the referral partner may not be barred from 562 providing services at that location by the office. 563 (c) A program licensee may not directly or indirectly pass 564 on to a borrower a fee or other compensation, or a portion of a 565 fee or other compensation, which the program licensee pays to a 566 referral partner in connection with that borrower’s program 567 loan. 568 (7) NOTICE TO OFFICE.—A program licensee that uses the 569 service of a referral partner must notify the office within 15 570 days after entering into a contract with a referral partner, on 571 a form prescribed by rule of the commission, regarding all of 572 the following: 573 (a) The name, business address, and licensing details of 574 the referral partner and all locations at which the referral 575 partner will perform services under this section. 576 (b) The name and contact information for an employee of the 577 referral partner who is knowledgeable about, and has the 578 authority to execute, the referral partner agreement. 579 (c) The name and contact information of one or more 580 employees of the referral partner who are responsible for that 581 referral partner’s referring activities on behalf of the program 582 licensee. 583 (d) Any other information requested by the office. 584 Section 7. Section 516.46, Florida Statutes, is created to 585 read: 586 516.46 Examinations.— 587 (1) Notwithstanding any other law, the office must examine 588 each program licensee that is accepted into the program at least 589 once every 24 months. 590 (2) Notwithstanding subsection (1), the office may waive 591 one or more branch office examinations if the office deems that 592 the branch office examinations are not necessary for the 593 protection of the public due to the centralized operations of 594 the program licensee or other factors acceptable to the office. 595 (3) The examined program licensee must pay for the cost of 596 an examination to the office and the office may maintain an 597 action for the recovery of the cost in any court of competent 598 jurisdiction. In determining the cost of the examination, the 599 office may use the estimated average hourly cost for all persons 600 performing examinations of program licensees or other persons 601 subject to ss. 516.40-516.47 for the fiscal year. 602 Section 8. Section 516.47, Florida Statutes, is created to 603 read: 604 516.47 Report by the office.— 605 (1) On or before January 1, 2018, the office must post a 606 report on its website summarizing the use of the program. 607 (2) If there is more than one program licensee approved to 608 participate in the program, the office’s report must state the 609 information in aggregate so as not to identify data by specific 610 program licensee. 611 (3) The office’s report must specify the period to which 612 the report corresponds and must include, but not be limited to, 613 the following for that period: 614 (a) The number of entities that applied to participate in 615 the program. 616 (b) The number of entities accepted to participate in the 617 program. 618 (c) The reasons for rejecting applications for 619 participation, if applicable. This information must be provided 620 in a manner that does not identify the entity or entities 621 rejected. 622 (d) The number of program loan applications received by 623 program licensees participating in the program, the number of 624 program loans made pursuant to the program, the total amount 625 loaned, the distribution of loan lengths upon origination, and 626 the distribution of interest rates and principal amounts upon 627 origination among those program loans. 628 (e) The number of borrowers who obtained more than one 629 program loan and the distribution of the number of program loans 630 per borrower. 631 (f) Of the number of borrowers who obtained more than one 632 program loan, the percentage of those borrowers whose credit 633 scores increased between successive loans, based on information 634 from at least one major credit bureau, and the average size of 635 the increase. 636 (g) The income distribution of borrowers upon program loan 637 origination, including the number of borrowers who obtained at 638 least one program loan and who resided in a low-income or 639 moderate-income census tract at the time of their loan 640 applications. 641 (h) The number of borrowers who obtained program loans for 642 the following purposes, based on borrower responses at the time 643 of their loan applications indicating the primary purpose for 644 which the program loan was obtained: 645 1. Pay medical expenses. 646 2. Pay for vehicle repair or a vehicle purchase. 647 3. Pay bills. 648 4. Consolidate debt. 649 5. Build or repair credit history. 650 6. Pay other expenses. 651 (i) The number of borrowers who self-report that they had a 652 bank account at the time of their loan application and the 653 number of borrowers who self-report that they did not have a 654 bank account at the time of their loan application. 655 (j) With respect to refinance program loans, the report 656 must specifically include the following information: 657 1. The number and percentage of borrowers who applied for a 658 refinance program loan. 659 2. Of those borrowers who applied for a refinance program 660 loan, the number and percentage of borrowers who obtained a 661 refinance program loan. 662 (k) The number and type of referral partners used by 663 program licensees. 664 (l) The number and percentage of borrowers who obtained one 665 or more program loans on which delinquency charges were 666 assessed, the total amount of delinquency charges assessed, and 667 the average delinquency charge assessed by dollar amount and as 668 a percentage of the principal amount loaned. 669 (m)1. The performance of program loans under the program as 670 reflected by all of the following: 671 a. The number and percentage of borrowers who experienced 672 at least one delinquency lasting between 7 and 29 days and the 673 distribution of principal loan amounts corresponding to those 674 delinquencies. 675 b. The number and percentage of borrowers who experienced 676 at least one delinquency lasting between 30 and 59 days and the 677 distribution of principal loan amounts corresponding to those 678 delinquencies. 679 c. The number and percentage of borrowers who experienced 680 at least one delinquency lasting 60 days or more and the 681 distribution of principal loan amounts corresponding to those 682 delinquencies. 683 2. To the extent data are readily available to the office, 684 the office shall include in its report comparable delinquency 685 data for unsecured loans made by licensed persons under ss. 686 516.001-516.36 and part IV of chapter 560 for principal loan 687 amounts between $300 and $3,000, and for unsecured extensions of 688 credit made by state-chartered banks and credit unions under the 689 office’s jurisdiction in principal loan amounts between $300 and 690 $3,000. 691 (n) The number and types of violations of ss. 516.40-516.47 692 by referral partners which were documented by the office. 693 (o) The number and types of violations of ss. 516.40-516.47 694 by program licensees which were documented by the office. 695 (p) The number of times that the office disqualified a 696 referral partner from performing services, barred a referral 697 partner from performing services at one or more specific 698 locations of the referral partner, terminated a written 699 agreement between a referral partner and a program licensee, or 700 imposed an administrative penalty. 701 (q) The number of complaints received by the office about a 702 program licensee or a referral partner and the nature of those 703 complaints. 704 (r) Recommendations for improving the program. 705 (s) Recommendations regarding whether the program should be 706 continued after January 1, 2022. 707 (4) The office shall conduct a random sample survey of 708 borrowers who have participated in the program to obtain 709 information regarding the borrowers’ experience and program 710 licensees’ compliance with ss. 516.40-516.47. The results of 711 this survey shall be included in the report required by this 712 section. 713 Section 9. Sections 516.40-516.47, Florida Statutes, are 714 repealed on January 1, 2022, unless reenacted or superseded by 715 another law enacted by the Legislature before that date. 716 Section 10. This act shall take effect July 1, 2016.