Florida Senate - 2017 CS for SB 1206 By the Committee on Health Policy; and Senator Montford 588-02951-17 20171206c1 1 A bill to be entitled 2 An act relating to the rights and responsibilities of 3 patients; amending s. 381.026, F.S.; requiring health 4 care facilities and providers to authorize patients to 5 bring in any person of the patients’ choosing to 6 specified areas of the facilities or providers’ 7 offices under certain circumstances; requiring health 8 care facilities and providers to include such 9 authorization as an additional patient standard in the 10 statement of rights and responsibilities made 11 available to patients by health care providers; 12 providing an effective date. 13 14 Be It Enacted by the Legislature of the State of Florida: 15 16 Section 1. Paragraph (a) of subsection (4) and subsection 17 (6) of section 381.026, Florida Statutes, are amended to read: 18 381.026 Florida Patient’s Bill of Rights and 19 Responsibilities.— 20 (4) RIGHTS OF PATIENTS.—Each health care facility or 21 provider shall observe the following standards: 22 (a) Individual dignity.— 23 1. The individual dignity of a patient must be respected at 24 all times and upon all occasions. 25 2. Every patient who is provided health care services 26 retains certain rights to privacy, which must be respected 27 without regard to the patient’s economic status or source of 28 payment for his or her care. The patient’s rights to privacy 29 must be respected to the extent consistent with providing 30 adequate medical care to the patient and with the efficient 31 administration of the health care facility or provider’s office. 32 However, this subparagraph does not preclude necessary and 33 discreet discussion of a patient’s case or examination by 34 appropriate medical personnel. 35 3. A patient has the right to a prompt and reasonable 36 response to a question or request. A health care facility shall 37 respond in a reasonable manner to the request of a patient’s 38 health care provider for medical services to the patient. The 39 health care facility shall also respond in a reasonable manner 40 to the patient’s request for other services customarily rendered 41 by the health care facility to the extent such services do not 42 require the approval of the patient’s health care provider or 43 are not inconsistent with the patient’s treatment. 44 4. A patient in a health care facility has the right to 45 retain and use personal clothing or possessions as space 46 permits, unless for him or her to do so would infringe upon the 47 right of another patient or is medically or programmatically 48 contraindicated for documented medical, safety, or programmatic 49 reasons. 50 5. A patient receiving care in a health care facility or in 51 a provider’s office has the right to bring any person of his or 52 her choosing to the patient-accessible areas of the health care 53 facility or provider’s office to accompany the patient while the 54 patient is receiving inpatient or outpatient treatment or is 55 consulting with his or her health care provider, unless doing so 56 would risk the safety or health of the patient, other patients, 57 or staff of the facility or office or cannot be reasonably 58 accommodated by the facility or provider. 59 (6) SUMMARY OF RIGHTS AND RESPONSIBILITIES.—Any health care 60 provider who treats a patient in an office or any health care 61 facility licensed under chapter 395 that provides emergency 62 services and care or outpatient services and care to a patient, 63 or admits and treats a patient, shall adopt and make available 64 to the patient, in writing, a statement of the rights and 65 responsibilities of patients, including the following: 66 67 SUMMARY OF THE FLORIDA PATIENT’S BILL 68 OF RIGHTS AND RESPONSIBILITIES 69 70 Florida law requires that your health care provider or 71 health care facility recognize your rights while you are 72 receiving medical care and that you respect the health care 73 provider’s or health care facility’s right to expect certain 74 behavior on the part of patients. You may request a copy of the 75 full text of this law from your health care provider or health 76 care facility. A summary of your rights and responsibilities 77 follows: 78 A patient has the right to be treated with courtesy and 79 respect, with appreciation of his or her individual dignity, and 80 with protection of his or her need for privacy. 81 A patient has the right to a prompt and reasonable response 82 to questions and requests. 83 A patient has the right to know who is providing medical 84 services and who is responsible for his or her care. 85 A patient has the right to know what patient support 86 services are available, including whether an interpreter is 87 available if he or she does not speak English. 88 A patient has the right to bring any person of his or her 89 choosing to the patient-accessible areas of the health care 90 facility or provider’s office to accompany the patient while the 91 patient is receiving inpatient or outpatient treatment or is 92 consulting with his or her health care provider, unless doing so 93 would risk the safety or health of the patient, other patients, 94 or staff of the facility or office or cannot be reasonably 95 accommodated by the facility or provider. 96 A patient has the right to know what rules and regulations 97 apply to his or her conduct. 98 A patient has the right to be given by the health care 99 provider information concerning diagnosis, planned course of 100 treatment, alternatives, risks, and prognosis. 101 A patient has the right to refuse any treatment, except as 102 otherwise provided by law. 103 A patient has the right to be given, upon request, full 104 information and necessary counseling on the availability of 105 known financial resources for his or her care. 106 A patient who is eligible for Medicare has the right to 107 know, upon request and in advance of treatment, whether the 108 health care provider or health care facility accepts the 109 Medicare assignment rate. 110 A patient has the right to receive, upon request, prior to 111 treatment, a reasonable estimate of charges for medical care. 112 A patient has the right to receive a copy of a reasonably 113 clear and understandable, itemized bill and, upon request, to 114 have the charges explained. 115 A patient has the right to impartial access to medical 116 treatment or accommodations, regardless of race, national 117 origin, religion, handicap, or source of payment. 118 A patient has the right to treatment for any emergency 119 medical condition that will deteriorate from failure to provide 120 treatment. 121 A patient has the right to know if medical treatment is for 122 purposes of experimental research and to give his or her consent 123 or refusal to participate in such experimental research. 124 A patient has the right to express grievances regarding any 125 violation of his or her rights, as stated in Florida law, 126 through the grievance procedure of the health care provider or 127 health care facility which served him or her and to the 128 appropriate state licensing agency. 129 A patient is responsible for providing to the health care 130 provider, to the best of his or her knowledge, accurate and 131 complete information about present complaints, past illnesses, 132 hospitalizations, medications, and other matters relating to his 133 or her health. 134 A patient is responsible for reporting unexpected changes 135 in his or her condition to the health care provider. 136 A patient is responsible for reporting to the health care 137 provider whether he or she comprehends a contemplated course of 138 action and what is expected of him or her. 139 A patient is responsible for following the treatment plan 140 recommended by the health care provider. 141 A patient is responsible for keeping appointments and, when 142 he or she is unable to do so for any reason, for notifying the 143 health care provider or health care facility. 144 A patient is responsible for his or her actions if he or 145 she refuses treatment or does not follow the health care 146 provider’s instructions. 147 A patient is responsible for assuring that the financial 148 obligations of his or her health care are fulfilled as promptly 149 as possible. 150 A patient is responsible for following health care facility 151 rules and regulations affecting patient care and conduct. 152 Section 2. This act shall take effect July 1, 2017.