CHAPTER
1. General Provisions
17000.
For purposes of this division:(a) “Affiliated pharmacy” means a contract pharmacy that directly, or indirectly through one or more intermediaries, controls, is controlled by, or is under common control with, a pharmacy benefit manager.
(b) “Claim” means a request for payment for administering, filling, or refilling a drug or for providing a pharmacy service or a medical supply or device to an enrollee or insured.
(c) “Contract pharmacy” means a retail pharmacy or other pharmacy that contracts directly or through a pharmacy services administration organization
with a pharmacy benefit manager.
(d) “Drug” has the same meaning as defined in Section 4025 of the Business and Professions Code.
(e) “Financially viable” means that either of the following conditions is met:
(1) The pharmacy benefit manager has received an unqualified opinion from an independent public accountant, as described in Section 260.613(b) of Title 10 of the California Code of Regulations.
(2) If an independent public accountant opinion is not obtained, the pharmacy benefit manager remains solvent after adjusting for goodwill and intangible assets.
(e)
(f) “Health care service plan” means an entity licensed pursuant to the Knox-Keene Health Care Service Plan Act of 1975 (Chapter 2.2 (commencing with Section 1340) of Division 2 of the Health and Safety Code).
(f)
(g) “Health insurer” means a disability insurer that issues health insurance, as defined in Section 106.
(g)
(h) “Manufacturer” has the same meaning as defined in Section 4033 of the Business and Professions Code.
(h)
(i) “Nonaffiliated pharmacy” means a contract pharmacy that directly, or indirectly through one or more intermediaries, does not control, is not controlled by, and is not under common control with, a pharmacy benefit manager.
(i)“Nonresident pharmacy” has the same meaning as described in Section 4112 of the Business and Professions Code.
(j) “Passthrough pricing model” means a payment model used by a pharmacy benefit manager in which the payments made by the health care service plan or health insurer client to the pharmacy benefit manager for the covered outpatient drugs are both of the following:
(1) Equivalent to the payments the pharmacy benefit manager makes to a pharmacy or provider for those drugs, including any contracted professional dispensing fee between the pharmacy benefit manager and its network of pharmacies. That dispensing fee would be paid if the pharmacy benefits plan or program was making the payments directly.
(2) Passed through in their entirety by the health care service plan or health insurer client or by the pharmacy benefit manager to the pharmacy or provider that dispenses the drugs, and the payments are made in a manner that
is not offset by any reconciliation.
(j)
(k) “Person” has the same meaning as defined in Section 4035 of the Business and Professions Code.
(k)
(l) “Personal representative” means an individual who has authority to make a health care decision on behalf of another individual
pursuant to Division 4.7 (commencing with Section 4600) of the Probate Code.
(l)
(m) “Pharmacist” has the same meaning as defined in Section 4036 of the Business and Professions Code.
(m)
(n) “Pharmacist services” means products, goods, and services, or any combination of
products, goods, and services, provided as a part of the practice of pharmacy.
(n)
(o) “Pharmacy” has the same meaning as defined in Section 4037 of the Business and Professions Code.
(o)
(p) “Pharmacy benefit management fee” means a fee that covers the cost of providing one or more pharmacy
benefit management services and that does not exceed the value of the service or services actually performed by the pharmacy benefit manager. The value of the service or services shall be based on the value to the health insurer or health care service plan.
(p)
(q) “Pharmacy benefit management service” means all of the following:
(1) Negotiating the price of prescription drugs, including negotiating and contracting for direct or indirect rebates,
discounts, or other price concessions.
(2) Managing any aspect of a prescription drug benefit, including, but not limited to, the processing and payment of claims for prescription drugs, the performance of drug utilization review, the processing of drug prior authorization requests, the adjudication of appeals or grievances related to the prescription drug benefit, contracting with pharmacies, controlling the cost of covered prescription drugs, managing or providing data relating to the prescription drug benefit, or the provision of services related thereto.
(3) Performing any administrative, managerial, clinical, pricing, financial, reimbursement, data administration, or reporting, or billing service.
(4) Other services as the department may define in regulation.
(q)
(r) “Pharmacy benefit manager” means a person, business, or other entity that, either directly or indirectly, manages the prescription drug coverage, including, but not limited to, the following: clinical or other formulary or preferred drug list development or management; the processing and payment of claims for prescription drugs, the negotiation or administration of rebates, discounts, payment differentials, or other incentives; for the inclusion of particular prescription drugs in a particular category or to promote
the purchase of particular prescription drugs; the performance of drug utilization review; the processing of drug prior authorization requests; the adjudication of appeals or grievances related to prescription drug coverage; contracting with pharmacies; and controlling the cost of covered prescription drugs. “Pharmacy benefit manager” does not include either of the following:
(1) A health care service plan that is part of a fully integrated delivery system in which enrollees primarily use pharmacies that are entirely owned and operated by the health care service plan, and the health care service plan’s enrollees may use any pharmacy in the health care service plan’s network that has the ability to dispense the medication or provide the
services.
(2) A An entity providing services pursuant to a contract authorized by Section 4600.2 of the Labor Code.
(3) A health care service plan or its contracted provider, as defined in subdivision (i) of Section 1345 of the Health and Safety Code, performing the services described in this subdivision.
(4) A health insurer.
(r)
(s) “Pharmacy services administration organization” means an entity that provides contracting and other administrative services
relating to prescription drug benefits to pharmacies.
(s)
(t) “Rebate” means a formulary discount or remuneration attributable to the use of prescription drugs that is paid by a manufacturer or third party, directly or indirectly, to a pharmacy benefit manager after a claim has been adjudicated at a pharmacy. “Rebate” does not include a fee, including a bona fide service fee or administrative fee, that is not a formulary discount or remuneration.
(t)“Retail pharmacy” means a pharmacy that dispenses prescription drugs to the public at retail typically by face-to-face interaction with the individual or the individual’s caregiver.
(u) “Spread pricing” means the model of prescription drug pricing in which a pharmacy benefit manager charges a health care service plan or health insurer a contracted price for prescription drugs, and the contracted price for the prescription drugs differs from the amount the pharmacy benefit manager directly or indirectly pays the pharmacist or pharmacy.
(v) “Third party” means a person that is not an enrollee, insured, or pharmacy benefit manager.
(w)“Wholesaler” has the same meaning as defined in Section 4043 of the Business and Professions Code.
17004.5.
Any activity conducted by a pharmacy benefit manager, as defined in this division, shall be construed as the business of insurance.17005.
The department shall adopt regulations necessary to implement this division.(a) Until January 1, 2028, necessary regulations for the purpose of implementing this division may be adopted as emergency regulations in accordance with the Administrative Procedure Act (Chapter 3.5 (commencing with Section 11340) of Part 1 of Division 3 of Title 2 of the Government Code). The adoption of emergency regulations pursuant to this section shall be deemed to be an emergency and necessary for the immediate preservation of the public peace, health and safety, or general welfare.
(b) Notwithstanding Chapter 3.5 (commencing with Section 11340)
of Part 1 of Division 3 of Title 2 of the Government Code, including subdivisions (e) and (h) of Section 11346.1, an emergency regulation adopted pursuant to this section shall be repealed by operation of law unless the adoption, amendment, or repeal of the regulation is promulgated by the department pursuant to Chapter 3.5 (commencing with Section 11340) of Part 1 of Division 3 of Title 2 of the Government Code within five years of the initial adoption of the emergency regulation.
(c) A regulation adopted pursuant to this section shall be discussed by the department during at least one public stakeholder meeting before the department adopts the rule or regulation.
17006.
(a) The department shall establish procedures for receiving, investigating, tracking, and publicly reporting consumer complaints against pharmacy benefit managers.(b) The department shall publish on its internet website a record of consumer complaints against a pharmacy benefit manager that have been determined by the department to be justified. Complaint data shall not be published unless it has been provided to the pharmacy benefit manager in accordance with subdivision (c) of Section 12921.1.
17010.
(a) The department shall license and regulate pharmacy benefit managers. The department shall have the authority to enforce this division and Chapter 9.5 (commencing with Section 4430) of Division 2 of the Business and Professions Code and Article 3 (commencing with Section 127470) of Chapter 2.5 of Part 2 of Division 107 of the Health and Safety Code.(b) On and after January 1, 2026, No later than January 1, 2027, a pharmacy benefit manager
that provides services in this state shall apply for, obtain, and maintain for a license to operate as a pharmacy benefit manager from the department. A pharmacy benefit manager shall maintain its license in good standing.
(c) An application for a pharmacy benefit manager license shall be submitted in a form and manner determined by the department.
department, and shall be signed by an officer or individual responsible for the conduct or affairs of the pharmacy benefit manager verifying that the contents of the application form and any attachments are correct. The application shall include all of the following:
(1)The information as to each person beneficially interested therein or any person with management or control over the pharmacy benefit manager.
(1) A nonrefundable application fee in an amount established by the department under Section 17015.
(2) A list of every health care service plan or health insurer on behalf of which the pharmacy benefit manager contracts with a pharmacy or a pharmacy services administration organization to provide health services to individuals covered by the health care service plan or health insurer.
(3) A statement indicating all jurisdictions where the applicant has an application pending or has been registered, licensed, or otherwise certified to transact business as a pharmacy benefit manager.
(4) A statement indicating whether either of the following has occurred:
(A) The pharmacy benefit manager or any individual responsible for the conduct of the affairs of the pharmacy benefit manager has had a pharmacy benefit manager certificate of authority or license denied or revoked for cause in another state.
(B) Any individual responsible for the conduct of the affairs of the pharmacy benefit manager has been convicted of, or has entered a plea of guilty or nolo contender to a felony without regard to whether adjudication was withheld.
(5) A copy of a power of attorney duly executed by the pharmacy benefit manager if not domiciled in this state, appointing the department, the department’s successors in office, and the department’s authorized deputies as the attorney of the pharmacy benefit manager in and for this state, on whom process in any legal action or proceeding against the pharmacy benefit manager on a cause of action arising in this state may be served.
(6) The names, addresses, official positions, and professional qualifications of each individual who is responsible for the conduct of the affairs of the pharmacy
benefit manager.
(7) A copy of a recent financial statements showing the pharmacy benefit manager’s assets, liabilities, and sources of financial support that the department determines are sufficient to show that the pharmacy benefit manager is financially viable. If the pharmacy benefit manager’s financial statements are prepared by an independent accountant public accountant, a copy of the most recent regular financial statement satisfies the requirement to show financial viability unless the department determines that additional or more recent financial information is required for the proper administration of this act.
(8) A document providing the names, addresses, dates of birth, social security numbers, official positions, and professional qualifications of each individual who owns, legally or the information as to each person beneficially, 10 percent or more in equity in the
entity interested therein or any person with management or control over the pharmacy benefit manager.
(2)
(9) A copy of all basic organizational and governing documents of the pharmacy benefit manager. manager, including, but not limited to, the articles of incorporation, bylaws, articles of association, trade name certificate, and other similar documents and
all amendments to those documents.
(3)
(10) A description of the pharmacy benefit manager, its services, facilities, and personnel.
(4)
(11) A document in which the pharmacy benefit manager confirms that its business practices and each ongoing contract comply with
this chapter.
(12) Any other relevant information required by the department.
(d) The individual responsible for the conduct or affairs of the pharmacy benefit manager and any of the organization’s partners, members, controlling persons, officers, directors, and managers shall comply with the background check requirements as required by the commissioner.
(d)
(e) Within 30 days after a significant
modification of the information or documents submitted pursuant to subdivision (b), a pharmacy benefit manager shall file a notice of the modification with the department.
(f) An applicant for a pharmacy benefit manager license or licensed pharmacy benefit manager shall be subject to Sections 1702 and 1703, Article 6.5 (commencing with Section 790) of Chapter 1 of, and Article 3 (commencing with Section 1631), Article 4 (commencing with Section 1652), Article 6 (commencing with Section 1666), Article 10 (commencing with Section 1708), Article 12 (commencing with Section 1724), and Article 13 (commencing with Section 1737) of Chapter 5 of Part 2 of Division 1, and Article 1 (commencing with Section 12919), Article 3.5 (commencing with Section 12962), and Article 4 (commencing with Section 12970) of Chapter 2 of Division
3, excluding Sections 1634, 1635, 1640, 1642, 1647.5, 1649.5, 1661, 1725, 1725.5, 1726, 1728, 1729.5, 1730.5, 1730.6, 1731, 1732, and 1735.5.
(g) A pharmacy benefit manager shall not operate in this state unless it is licensed pursuant to this division.
(h) This division does not abrogate compliance by a pharmacy benefit manager with any applicable requirements of Chapter 5A (commencing with Section 1759) of Part 2 of Division 1.
(i) A violation of this division constitutes an unfair practice under Article 6.5 (commencing with Section 790) of Chapter 1 of Part 2 of Division 1.
(j) Notwithstanding any other law, the commissioner shall be entitled to specific performance, injunctive relief, and other equitable remedies a court deems appropriate for
enforcement of this chapter and shall be entitled to recover attorney’s fees and costs incurred in remedying each violation.
17015.
(a) A pharmacy benefit manager license applicant shall pay the initial application fee as determined by the department. A license shall be renewed every two years and years, beginning on the last calendar day of the month in which the initial license was issued. The license is nontransferable.(b) To renew a pharmacy benefit manager license, an applicant shall submit to the department both of the following:
(1) A renewal application in a form and manner determined by the department that is signed by an officer or individual responsible for the conduct or affairs of the pharmacy benefit manager verifying that the contents of the renewal form are correct.
(2) A renewal schedule and fee as determined by the department.
(c) (1) A pharmacy benefit manager license shall expire if a complete renewal filing and fee is not received by the due date established by the department.
(2) The application
for renewal of an expired license may be filed after the expiration date and until that same month and day of the next succeeding year. The fee for a renewal application under this subdivision shall be the fee specified in subdivision (d) and a delinquent fee in the amount specified for a one-year period in subdivision (d) for the filing. Each licensee shall be subject to payment of delinquent fees under this section.
(d) An application fee of ____ dollars ($____), and for each year of the two-year license term thereafter, a renewal fee of ____ dollars ($____). The commissioner may increase or decrease fees, and schedule fees and charges as set forth in Section 12978.
17020.(a)There is hereby established in the State Treasury the Pharmacy Benefit Manager Fund. The fund shall be available to the department for use, upon appropriation by the Legislature, for costs related to the licensing and regulation of pharmacy benefit managers.
(b)The
17020.
Beginning no earlier than January 1, 2026, the fees for a pharmacy benefit manager initial license and renewal application shall be sufficient to fund the department’s duties in relation to responsibilities under this chapter, but in no case shall the fee exceed the reasonable regulatory cost to administer this division. Fees shall be collected into the Pharmacy Benefit Manager Fund. the act. Fees
received under the act shall be deposited into the Pharmacy Benefit Manager Account, which is hereby created in the Insurance Fund, and shall be subject to an annual appropriation each fiscal year for the support of the Department of Insurance related to the licensing and regulation of pharmacy benefit managers.
CHAPTER
3. Licensee Duties
17025.
(a) On or before April 1, 2027, July 1, 2028, and on or before each April July 1 thereafter, a pharmacy benefit manager shall file with the department a report that contains all of the information required by subdivision (e) of Section 4441 of the Business and Professions Code from the preceding calendar year.(b) On or
before August 1, 2027,
January 1, 2029, and on or before each August January 1 thereafter, the department shall prepare a report based on the information received by the department pursuant to subdivision (a) and shall submit the report to the Legislature in compliance with Section 9795 of the Government Code. publish the report on its internet website. The report shall contain aggregate data and shall exclude any information that the department determines would cause financial, competitive, or proprietary harm to a pharmacy benefit manager. The department shall post the report on the department’s internet website.
(c) On or before October 1, 2025, July 1, 2027, and on or before each October July 1 thereafter, a pharmacy benefit manager shall report to the department all of the following information:
(1) A list of the 50 costliest drugs, the 50 most frequently prescribed drugs, and the 50 highest revenue-producing drugs, grouped by generic, brand, specialty, and other. For each drug that falls into the above categories, the pharmacy benefit manager shall
report both of the following:
(A) The pharmacy type used to fill the drug prescription, such as integrated, chain, independent, specialty, and mail order pharmacies.
(B) Pricing and rebate information, including the net price paid, the amount of rebate the pharmacy benefit manager receives from the manufacturer, the amount of rebate the pharmacy benefit manager passes to the health care service plan or health insurer, the amount the health care service plan or health insurer pays the pharmacy benefit manager, and the amount the pharmacy benefit manager pays the pharmacy.
(C) For each list in subparagraphs (A) and (B), all of the following:
(i) The aggregate wholesale acquisition costs from a pharmaceutical manufacturer or labeler for each drug.
(ii) The aggregate amount of rebates received by the pharmacy benefit manager for each drug.
(iii) Any administrative fees received from the pharmaceutical manufacturer or labeler.
(iv) The aggregate of payments, or the equivalent economic benefit, made by the pharmacy benefit manager to pharmacies owned or controlled by the pharmacy benefit manager for each drug.
(v) The aggregate of payments made by the pharmacy benefit manager to pharmacies not owned
or collected by the pharmacy benefit manager for each drug.
(vii) Deidentified claims level information in electronic format that allows the commissioner to sort and analyze the following information for each claim, whether the claim required prior authorization.
(viii) The amount paid to the pharmacy for each prescription, net of the aggregate amount of fees or other assessments imposed on the pharmacy, including point-of-sale and retroactive charges. These data are confidential pursuant to subdivision (e).
(2) All of the following information in the aggregate:
(A) The purchasers with which the pharmacy benefit manager contracts, the scope of services provided to the purchasers, and the
number of enrollees, insureds, and plan members served.
(B) Pharmacy benefit manager revenue, including revenue from manufacturers, purchasers, and other revenue.
(C) Pharmacy benefit manager expenses, including payments to pharmacies, claims processing, special programs, administration, and other expenses.
(d) The department shall compile the information reported pursuant to subdivision (c) into a report for the public and Legislature that demonstrates the overall impact of pharmacy benefit managers on drug costs. The data in the report shall be aggregated and shall not reveal information specific to individual purchasers.
(1) On or before January 1, 2026,
2029,
and on or before each January 1 thereafter, the department shall publish the report on its internet website.
(2)The report shall be submitted to the Legislature in compliance with Section 9795 of the Government Code.
(3)
(2) The department shall include the report as part of the public meeting required pursuant to subdivision (b) of Section 10181.45.
(3) The department may consolidate the reports required by this section.
(e) Except for the reports required pursuant to subdivisions (b) and (d), the information submitted to the department pursuant to subdivisions (a) and (c) shall be deemed confidential and shall not be disclosed to the public pursuant to the California Public Records Act (Division 10 (commencing with Section 7920.000) of Title 1 of the Government Code). This section does not prevent disclosure to the Attorney General to investigate, prosecute, or defend any legitimate legal claim or cause or action, or to use the reports in any court or proceeding of law.
(f) For purposes of this section, a “specialty drug” is one that exceeds the threshold
for a specialty drug under the Medicare Part D program (Medicare Prescription Drug, Improvement, and Modernization Act of 2003 (Public Law 108-173)).
17030.
(a) A pharmacy benefit manager shall not impose any requirements, conditions, or exclusions that discriminate against a nonaffiliated pharmacy in connection with dispensing drugs.(b) Discrimination prohibited pursuant to subdivision (a) includes all of the following:
(1) Terms or conditions applied to nonaffiliated pharmacies based on their status as a nonaffiliated pharmacy.
(2) Refusing to contract with or terminating a contract with a nonaffiliated pharmacy on the basis that the pharmacy is a nonaffiliated pharmacy or for reasons other than
those that apply equally to affiliated pharmacies.
(3) Retaliation against a nonaffiliated pharmacy based on its exercise of any right or remedy under this chapter.
(4) Reimbursing a nonaffiliated pharmacy less for a pharmacy service than the pharmacy benefit manager would reimburse an affiliated pharmacy for the same pharmacy service.
(c) This division does not preclude a pharmacy benefit manager or a purchaser of pharmacy benefit manager services from establishing a network of contracting or participating pharmacies.
17035.
A pharmacy benefit manager shall not do any of the following:(a) Require an enrollee or insured to use only an affiliated pharmacy that is a retail pharmacy if there are nonaffiliated pharmacies in the network.
(b) Financially induce an enrollee, insured, or prescriber to transfer a prescription only to a retail an affiliated
pharmacy if there are nonaffiliated pharmacies in the network.
(c) Require a retail nonaffiliated pharmacy to transfer a prescription to a retail affiliated pharmacy if there are nonaffiliated pharmacies in the network. This paragraph does not prevent a
purchaser or pharmacy benefit manager from offering and communicating to enrollees’ enrollees or insureds financial incentives to use a particular pharmacy, such as lower copays or costs for a prescription when the prescription is dispensed.
(d) Unreasonably restrict an enrollee or insured from using a particular contracted retail pharmacy for the purpose of receiving pharmacist services covered by the enrollee’s or insured’s contract or policy.
(e) Communicate to an enrollee or insured
verbally, electronically, or in writing that the enrollee or insured is required to have a prescription dispensed at, or pharmacy services provided by, a particular affiliated pharmacy or pharmacies if there are other nonaffiliated pharmacies that have the ability to dispense the medication or provide the
services and are also in network.
(f) Deny a nonaffiliated contract pharmacy the opportunity to participate in a pharmacy benefits benefit manager network as preferred participation status if the pharmacy is willing to accept the same terms and conditions that the pharmacy benefit manager has established for other affiliated pharmacies as a condition of preferred network participation status.
17040.
(a) A contract issued, amended, or renewed on or after January 1, 2025, between a nonaffiliated retail pharmacy and a pharmacy benefit manager shall not prohibit the retail pharmacy from offering either of the following as an ancillary service of the retail pharmacy:(1) The delivery of a prescription drug by mail or common carrier to a patient or personal representative on request of the patient or personal representative if the request is made before the drug is delivered.
(2) The delivery of a prescription to a
patient or personal representative by an employee or contractor of the retail pharmacy.
(b) Except as otherwise provided in a contract described in subdivision (a), the retail pharmacy shall not charge a pharmacy benefit manager for the delivery service described in subdivision (a). This section does not prohibit the use of remote pharmacies, secure locker systems, or other types of pickup stations if those services are otherwise permitted by law.
(c) Contracts entered into pursuant to this section shall be open for inspection by the department.
17045.
A pharmacy benefit manager shall not require more than two accreditations one accreditation from an independent accrediting organization for pharmacists and pharmacies that apply to be in a specialty network to dispense specialty drugs and shall make every effort to ensure that enhanced standards are not imposed for participation in a specialty network
to dispense specialty drugs beyond those related to the safety and competency necessary to comply with requirements for dispensing specified medications and providing optimal patient care.17050.(a)A pharmacy benefit manager shall not derive income from pharmacy benefit management services provided to an insurer or health plan in this state except for income derived from pharmacy benefit management fees for services provided. The amount of any pharmacy benefit management fees shall be set forth in the agreement between the pharmacy benefit manager and the insurer or health plan.
(b)(1)The pharmacy benefit management fee charged by or paid to a pharmacy benefit manager from an insurer or health plan shall not be directly or indirectly based or contingent upon:
(A)The
acquisition cost or any other price metric of a drug.
(B)The amount of savings, rebates, or other fees charged, realized, or collected by or generated based on the activity of the pharmacy benefit manager.
(C)The amount of premiums, deductibles, or other cost sharing or fees charged, realized, or collected by the pharmacy benefit manager from patients or other persons on behalf of a patient.
(2)This subdivision does not preclude a health care service plan or insurer from paying performance bonuses to a pharmacy benefit manager.
(3)Compensation arrangements governed by this section shall be open for inspection by the department.
(c)A pharmacy benefit manager shall not reverse and resubmit the claim of a contract pharmacy:
(1)Without prior and proper notification to the contract pharmacy.
(2)Without just cause or attempt to first reconcile the claim with the pharmacy.
(3)More than 90 days after the claim was first affirmatively adjudicated.
(d)A pharmacy benefit manager shall not directly or indirectly, including indirectly through a pharmacy services administrative organization, charge or hold a pharmacist or pharmacy responsible for a fee related to a claim or reduce the amount of the claim at the time of the
claim’s adjudication or after the claim is adjudicated.
(e)Subdivision (a) does not apply to an audit of a pharmacy’s records pursuant to Chapter 9.5 (commencing with Section 4430) of Division 2 of the Business and Professions Code if either of the following apply:
(1)The review of claims data or statements indicates criminal wrongdoing, willful misrepresentation, fraud, or abuse.
(2)An investigative method, other than a review described in paragraph (1), indicates that the pharmacy is or has committed criminal wrongdoing, willful misrepresentation, fraud, or abuse.
(f)A pharmacy benefit manager shall not charge a pharmacy or pharmacist a fee to process
a claim electronically.
(g)The termination of a contract with a pharmacy by a pharmacy benefit manager shall not release the pharmacy benefit manager from the obligation to make a payment due to the pharmacy for an affirmatively adjudicated claim unless payments are withheld because of an investigation relating to insurance fraud.
(h)A pharmacy benefit manager shall not retaliate against a pharmacist or pharmacy based on the pharmacist’s or pharmacy’s exercise of a right or remedy under this chapter. Prohibited retaliation includes any of the following:
(1)Terminating or refusing to renew a contract with the pharmacist or pharmacy.
(2)Subjecting the
pharmacist or pharmacy to increased audits.
(3)Failing to promptly pay the pharmacist or pharmacy money owed by the pharmacy benefit manager to the pharmacist or pharmacy.
17050.
(a) The pharmacy benefit manager shall disclose the amount and types of the pharmacy benefit management fees to the health insurer or health care service plan.(b) A pharmacy benefit manager shall use a passthrough pricing model.
(c) Pharmacy benefit managers shall pass 100 percent of all prescription drug manufacturer rebates received to the health care service plan, health insurer, or program, if the contractual arrangement delegates the negotiation of rebates to the pharmacy benefit manager, for the sole purpose of offsetting defined cost sharing, deductibles, and coinsurance contributions and reducing premiums of enrollees or insureds.
(d) This section does not preclude a health insurer or health care service plan from paying performance bonuses to a pharmacy benefit manager based on savings to the health care service plan or health insurer that affects rated paid by the enrollee and insured or subscriber and policy holder, as long as the performance bonus is not based or contingent on any of the following:
(1) The acquisition cost or any other price metric of a drug.
(2) The amount of savings, rebates, or other fees charged, realized, or collected by, or generated based on the activity of, the pharmacy benefit manager, that is retained by the pharmacy manager.
(3) The amount of premiums, deductibles, or other cost sharing or fees charged, realized, or collected by the pharmacy benefit
manager from patients or other persons on behalf of a patient.
(4) Compensation arrangements governed by this section shall be open for inspection by the department.
(e) A pharmacy benefit manager shall not make or permit any reduction of payment for pharmacist services by a pharmacy benefit manager or a health insurer or health care service plan directly or indirectly to a pharmacy under a reconciliation process to an effective rate of reimbursement, including without limitation generic effective rates, brand effective rates, direct and indirect remuneration fees, or any other reduction or aggregate reduction of payment.
(f) A claim or aggregate of claims for pharmacist services shall not be directly or indirectly retroactively denied or reduced after adjudication of the claim or aggregate of claims unless any of
the following have occurred:
(1) The original claim was submitted fraudulently.
(2) The original claim payment was incorrect because the pharmacy or pharmacist had already been paid for the pharmacist services.
(3) The pharmacist services were not properly rendered by the pharmacy or pharmacist.
(g) A pharmacy benefit manager shall not reverse and resubmit the claim of a contract pharmacy under any of the following circumstances:
(1) Without prior written notification to the contract pharmacy.
(2) Without just cause or attempt to first reconcile the claim with the pharmacy.
(3) More than 90 days after the claim was first affirmatively adjudicated.
(h) A pharmacy benefit manager shall not charge a pharmacy or pharmacist a fee to process a claim electronically.
(i) The termination of a contract with a nonaffiliated pharmacy by a pharmacy benefit manager shall not release the pharmacy benefit manager from the obligation to make a payment due to the pharmacy for an affirmatively adjudicated claim unless payments are withheld because of an investigation relating to insurance fraud.
(j) A pharmacy benefit manager shall not retaliate against a pharmacist or pharmacy based on the pharmacist’s or pharmacy’s exercise of a right or remedy under this chapter. Prohibited retaliation includes any of the following:
(1) Terminating or refusing to renew a contract with the pharmacist or pharmacy.
(2) Subjecting the pharmacist or pharmacy to increased audits.
(3) Failing to promptly pay the pharmacist or pharmacy money owed by the pharmacy benefit manager to the pharmacist or pharmacy.
17055.
(a) Except as permitted under existing law, a pharmacy benefit manager shall not unreasonably obstruct or interfere with a patient’s right to timely access a prescription drug or device that has been legally prescribed for that patient at a contract pharmacy of their choice.(b) A pharmacy benefit manager shall not make, disseminate, or cause or permit the use of an advertisement, promotion, solicitation, representation, proposal, or offer that is known to be, or reasonably should be known to be, untrue, deceptive, or misleading.
(c) The department may investigate referrals provided by the California
State Board of Pharmacy.
17060.
Commencing January 1, 2025, a pharmacy benefit manager shall not conduct spread pricing in this state. If a preexisting contract between a pharmacy benefit manager and a health care service plan or health insurer authorizes spread pricing, any subsequent amendment or renewal of that contract shall not contain that authorization. Any such spread pricing terms shall be void on and after January 1, 2028.17065.
(a) Notwithstanding any other law, a pharmacy benefit manager shall not enter into, amend, enforce, or renew a contract on or after January 1, 2025, with manufacturers who do business in California that expressly or implicitly restrict, or implements implicit or express exclusivity for, those manufacturers’ drugs, medical devices, or other products.(b) Notwithstanding any other law, a pharmacy benefit manager shall not enter into, amend, enforce, or renew a contract on or after January 1, 2025, with pharmacies or pharmacy administrative services organizations who do business in California that expressly or implicitly restrict, or impose implicit or express exclusivity on, nonaffiliated
pharmacies’ ability to contract with employers, health
insurers, and health care service plans.
17070.(a)The department may refuse to issue a pharmacy benefit manager license if the department determines that the pharmacy benefit manager or an individual responsible for the conduct of affairs of the pharmacy benefit manager has had a pharmacy benefit manager certificate of authority or license denied or revoked for cause in another state.
(b)The department may deny, suspend, or revoke the license of a pharmacy benefit manager, or may issue a cease and desist order if the pharmacy benefit manager is not licensed, if the department finds, after notice and opportunity for hearing, that any of the following are true:
(1)The pharmacy benefit manager has violated a statute or
regulation applicable to the pharmacy benefit manager.
(2)The pharmacy benefit manager has refused to be examined or to produce its accounts, records, and files for examination by the department, or an individual responsible for the conduct of affairs of the pharmacy benefit manager has refused to give information with respect to its affairs or has refused to perform any other legal obligation as to an examination required by the department.
(3)The pharmacy benefit manager has, without just cause, exhibited a pattern or practice of refusing to pay proper claims or perform services arising under its contracts or has, without just cause, caused enrollees or insureds to accept less than the amount due them.
(4)The pharmacy benefit manager is required under this chapter to have a license and fails to continue to meet the qualifications for licensure during its active licensure, unless the department issued a license with knowledge of the failure to qualify and waived the relevant requirement.
(5)An individual responsible for the conduct of affairs of the pharmacy benefit manager has been convicted of, or has entered a plea of guilty or nolo contendere to, a felony without regard to whether adjudication was withheld.
(6)The pharmacy benefit manager’s license or registration has been suspended or revoked in another state.
(7)The pharmacy benefit manager failed to file a timely report as required by Section 17025.
(c)If a pharmacy benefit manager’s license is suspended or restricted, the department may permit the operation of the pharmacy benefit manager for a limited time not to exceed 60 days. However, the department may permit a pharmacy benefit manager whose license has been suspended or restricted to operate for a period that exceeds 60 days if the department determines that the continued operation of the pharmacy benefit manager is in the beneficial interests of enrollees and insureds by ensuring minimal disruptions to the continuity of care.
(d)A pharmacy benefit manager whose license has been suspended or restricted is subject to a fine each month, as determined by the department, not to exceed twenty thousand dollars ($20,000) per month, until the pharmacy benefit manager has
remedied the violation leading to the suspension or restriction.
(e)The department may revoke the license of a pharmacy benefit manager if the pharmacy benefit manager has been operating under a suspended license for a period of more than 60 days.
(f)For purposes of this section, a pharmacy benefit manager has the right to appropriate notice and opportunity for hearing in accordance with the Administrative Procedure Act (Chapter 5 (commencing with Section 11500) of Part 1 of Division 3 of Title 2 of the Government Code).
17070.
(a) In addition to any of the grounds to deny a license listed in Section 17010, the department may deny, suspend, or revoke the license of a pharmacy benefit manager if the department finds that any of the following are true:(1) The pharmacy benefit manager has violated a statute or regulation applicable to the pharmacy benefit manager.
(2) The pharmacy benefit manager has refused to be examined or to produce its accounts, records, and files for examination by the department, or an individual responsible for the conduct of affairs of the pharmacy benefit manager has refused to give information with respect to its affairs or has refused to perform any other legal obligation
as to an examination required by the department.
(3) The pharmacy benefit manager has, without just cause, exhibited a pattern or practice of refusing to pay proper claims or perform services arising under its contracts or has, without just cause, caused enrollees or insureds to accept less than the amount due them.
(4) The pharmacy benefit manager is required under this chapter to have a license and fails to continue to meet the qualifications for licensure during its active licensure.
(5) The pharmacy benefit manager failed to file a timely report as required by Section 17025.
(6) The pharmacy benefit manager is not financially viable.
(b) If a hearing is held pursuant to this section,
it shall be conducted in accordance with the Administrative Procedure Act (Chapter 5 (commencing with Section 11500) of Part 1 of Division 3 of Title 2 of the Government Code).
17075.
(a) The department may examine or audit any books and records of a pharmacy benefit manager pursuant to Article 4 (commencing with Section 729) of Chapter 1 of Part 2 of Division 1 to determine if the pharmacy benefit manager is in compliance with this division. A pharmacy benefit manager shall pay for reasonable expenses for any examinations or audits conducted pursuant to this section. Those payments shall be deposited into the Pharmacy Benefit Manager Fund. Examinations conducted by the department shall be pursuant to the same examination authority of the department relative to insurers. Pharmacy benefit managers shall have the same rights as insurers.
Account.(b)Information or data acquired during an examination pursuant to subdivision (a), or otherwise
acquired under this division shall be deemed confidential and shall not be disclosed to the public pursuant to the California Public Records Act (Division 10 (commencing with Section 7920.000) of Title 1 of the Government Code). This section does not prevent disclosure to the Attorney General to investigate, prosecute, defend any legitimate legal claim or cause or action, or to use the information and data in any court or proceeding of law.
(b) The department may produce and disclose publicly an examination report describing any act or omission committed by a pharmacy benefit manager that violates this division.
(c) (1) The
department shall establish a retention schedule for all records, books, papers, and other data on file with the department related to the enforcement of this chapter.
(2) The department shall not order the destruction or other disposal of a record, book, paper, or other data that is either of the following: required to be filed or kept on file with the department during the retention period.
(A)Required by law to be filed or kept on file with the department.
(B)Filed during the department’s administration or administrations.
(d) In Section 735.5 does not prevent disclosure of information and data acquired during an examination to the Attorney General to investigate, prosecute, or defend any legitimate legal claim or cause of action, or to use the information and data in any court or proceeding of law. In any matter arising under this chapter, the department may provide to the Attorney General information related to competition and obtain an opinion from a consultant or consultants with the expertise to assess the competitive impact of the matter.
17080.
(a) (1) Notwithstanding the Section 4441 of the Business and Professions Code and Chapter 2.2 (commencing with Section 1385.001) of Division 2 of the Health and Safety Code, a pharmacy benefit manager shall have a duty and obligation to the health care service plan or insurer, of the enrollee or subscriber covered by the health care service plan contract, or the insurer of the insured or policyholder of the
policy of health insurance, and shall perform its services with care, skill, prudence, diligence, and professionalism, and for the best interests of the health care service plan or health insurer.(2) A pharmacy benefit manager shall disclose to a health insurer or health care service plan information of clinical efficacy and clinical evidence regarding the inclusion, exclusion, or limitation of prescription drugs in the formulary.
(b) Any pharmacy benefit manager that violates Chapter 3 (commencing with Section 17025)
this division shall, in addition to any other penalty provided by law, be liable for restitution to any enrollee or insured harmed by the violation and shall also be subject to a penalty not exceeding the greater of (1) one thousand dollars ($1,000) for the first violation and two thousand five hundred dollars ($2,500) for each subsequent violation or (2) the aggregate economic gross receipts attributable to all violations. violation.
(c) Notwithstanding any other law, the Attorney General shall be entitled to specific performance, injunctive relief, and other equitable remedies a court deems appropriate for
enforcement of this chapter and shall be entitled to recover attorney’s fees and costs incurred in remedying each violation. This subdivision does not alter or abrogate the department’s authority to enforce this division.
17085.
(a) Any person that violates this division shall be subject to an injunction and liable for a civil penalty of not less than one thousand dollars ($1,000) or more than seven thousand five hundred dollars ($7,500) for each violation which shall be assessed and recovered in a civil action brought in the name of the people of the State of California by the Attorney General.(b) (1) A violation of Section 17030, 17035, or 17045 is an act of unfair competition within the meaning of Chapter 5 (commencing with Section 17200) of Part 2 of Division 7 of the Business and Professions Code. But nothing in this article shall limit any other statutory or common
law rights or remedies, including liability pursuant to the Unfair Competition Law (Chapter 5 (commencing with Section 17200) of Part 2 of Division 7 of the Business and Professions Code).
(2) An action shall not be brought in the name of the people of the State of California that seeks relief under this section pursuant to the Unfair Competition Law (Chapter 5 (commencing with Section 17200) of Part 2 of Division 7 of the Business and Professions Code) without the written consent and permission of the Attorney General.
(3) This subdivision does not alter or abrogate the department’s authority to enforce this division.
(c) The
remedies or penalties provided by this chapter are cumulative to each other and to the remedies or penalties available under all other laws of this state.
17090.
There is hereby established in the State Treasury the Pharmacy Benefit Manager Fines and Penalties Fund. The Beginning on or after January 1, 2026, the fines and administrative penalties collected pursuant to this chapter shall be deposited into the Pharmacy Benefit Manager Fines and Penalties Fund for use upon appropriation by the Legislature. Account, which is hereby established in the General Fund.